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ARIVA Beijing West Hotel & Serviced Apartment

No.36 Haidian South Road, Haidian District, Beijing 100080, China
Hotel amenities
ARIVA Beijing West Hotel & Serviced Apartment
Best prices for: 1 room 1 guest
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Ranked #190 of 5,465 Hotels in Beijing
A recent review
3 of 5 stars reviewed 4 weeks ago
devisenthil Seoul, South Korea
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134 reviews from our community

Traveler rating
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    30
    2
    5
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21
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27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
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    (134)
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Seoul, South Korea
Contributor
16 reviews 16 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The room was clean, check in/out was easy, the pillows were very good. But the breakfast was bad. There was no food most of the time, with the staff not very helpful. Though we were in the breakfast area around 8am, there was not much food left. There were no cutlery, no hot anything :(

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management_team_bj, Manager at ARIVA Beijing West Hotel & Serviced Apartment, responded to this review

Dear Guest, Firstly, Thank you very much for taking the time posting your review on Tripadvisor following your stay at Ariva Beijing West. We are delighted that you enjoy your stay with us especially on room arrangement and facilities. For breakfast issues,we are sorry to bring an unpleasant experience to you, since Hotel has running higt occupancy in those days.... More 

Ashland, Virginia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 26, 2015

We stayed here 3 nights as part of a 4 city tour in January. The room was clean, comfortable and large. The included breakfast was the best of all our hotels with a wide range of tasty foods. The staff was helpful and pleasant. The workout/pool/spa facilities were impressive. The hotel was chosen by our tour company but if I... More 

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management_team_bj, Manager at ARIVA Beijing West Hotel & Serviced Apartment, responded to this review

Dear Virginia, Thank you very much for taking the time posting your review on Tripadvisor following your stay at Ariva Beijing West. We are delighted to know that you enjoy your stay when you are with us. We will share your comments with our team, and continue provide professional service, and create wonderful experience to the guests. Lastly, thank you... More 

Hyderabad, India
Top Contributor
73 reviews 73 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed November 11, 2014

The hotel is neat and tidy. Rooms are clean and well maintained. The staff are friendly and helpful. It is also very near for casual evening walk and shopping. Overall nice place to stay sand value for money!!

Was this review helpful? Yes 1
Baton Rouge
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 3, 2014

Reasonably priced hotel with excellent meal services and good location. Located in NW corner of Beijing close to the Summer Palace and accessible to 3rd ring road and 2 blocks from Metro Station. Nice rooms with loft upstairs and baths up and down. Great breakfast with lots of choices, buffett style. Clean and excellent service. Quiet.

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management_team_bj, Manager at ARIVA Beijing West Hotel & Serviced Apartment, responded to this review

Dear Sir, Thank you very much for taking the time posting your review on Tripadvisor following your stay at Ariva Beijing West. We are delighted to know that you enjoy your stay when you are with us. We will share your comments with our team, and continue provide professional service, and create wonderful experience to the guests. Lastly, thank you... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 30, 2014

I had undertaken seven day tour in May-June 2014 through Chariot World Tours, Bangalore. The arrangement for the tour were excellent by the tour operator for all seven days-excellent hotel stay, breakfast at the hotel stayed, lunch and dinners at Indian hotels very good transport to all sight seeing places in Beijing, pickup and drop at airports etc. The local... More 

Was this review helpful? Yes
management_team_bj, Manager at ARIVA Beijing West Hotel & Serviced Apartment, responded to this review

Dear Sir, Thank you very much for taking the time posting your review on Tripadvisor following your stay at Ariva Beijing West. We are delighted to know that you enjoy your stay when you are with us. We will share your comments with our team, especially to our F&B & FO team. And your comments are great value and encourages... More 

London, United Kingdom
Top Contributor
53 reviews 53 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed October 9, 2014

The hotel itself very nice, modern and clean and comes with all the facilities what’s needs to be in a good quality business hotel. BUT My biggest issue is: Upon our check-in we were greeted by a so friendly, helpful and very profession staff (he wasn`t Chinese) but part of that guy No one can communicate on English, and during... More 

Was this review helpful? Yes 1
management_team_bj, Manager at ARIVA Beijing West Hotel & Serviced Apartment, responded to this review

Dear Valued Guest, Thank you very much for taking the time posting your review on Trip advisor following your stay at Ariva Beijing West. We apologize for those services that you were not satisfied during your stay with us. For the English issue, we will definitely pay more attention to it and the targeted training plan has been made already.... More 

Al Hofuf, Saudi Arabia
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 4, 2014

I selected Ariva Hotel because of its location. It was a good location, being near the public transport (metro station) as well as few shops nearby. The hotel is quiet, clean and spacious. The restaurant provides a very nice menu as well their buffet. The staff in the restaurant are great and most of them are honest. For me as... More 

Was this review helpful? Yes 1
management_team_bj, Manager at ARIVA Beijing West Hotel & Serviced Apartment, responded to this review

Dear Valued Guest, Thank you very much for taking the time posting your review on Tripadvisor following your stay at Ariva Beijing West. Thank you for sharing your pleasant experience on your stay with us and your kind comments on our great hospitality. We will share your comments with our team, especially to our F&B Team. We believe in providing... More 

Kochi (Cochin), India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 1, 2014

I Prakash and a group of 12 persons from places Cochin/Colombo/Chennai/Bangalore, stayed in the hotel from 12th Sept to 14th Sept. Everybody enjoyed the stay and really ravished on the complementary break-fast spread. The front office was very helpful in all aspects. Thanks.

Was this review helpful? Yes 1
management_team_bj, Manager at ARIVA Beijing West Hotel & Serviced Apartment, responded to this review

Dear Sir, Thank you very much for taking the time posting your review on Tripadvisor following your stay at Ariva Beijing West. We are delighted to know that you & your friends enjoy your stay when you are with us. We will share your comments with our team, especially to our F&B & FO team. And your comments are great... More 

Top Contributor
77 reviews 77 reviews
35 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed July 21, 2014 via mobile

The loft rooms look fab but would prefer a standing shower upstairs rather than down. The air con unit is just above the bed which is pretty noisy. Mini bar not stocked which was a disappointment. The reception area is nice and modern but the dining area could do with some character. There was no bar area to sit and... More 

Was this review helpful? Yes 1
management_team_bj, Manager at ARIVA Beijing West Hotel & Serviced Apartment, responded to this review

Dear Valued Guest, Thank you very much for taking the time posting your review on Tripadvisor following your stay at Ariva Beijing West. As your commented, although Mini bar isn’t provided in guest’s room, but we would like to supply room service within 24 hours, and our Ariva Café supplies many kinds of soft drink or alcohol drink. At last,... More 

Kluang, Malaysia
Senior Contributor
49 reviews 49 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed June 22, 2014 via mobile

Took forever to check in, was told to wait for 45 minutes and room was still not ready after an hour. Room was decent. Location of hotel is slightly hidden - took a while to look for it and many taxi drivers are not aware of the location as well. (Suggest non Chinese speaking visitors to get ready the Chinese... More 

Was this review helpful? Yes
management_team_bj, Manager at ARIVA Beijing West Hotel & Serviced Apartment, responded to this review

Dear Valued Guest, Thank you very much for taking the time posting your review on Tripadvisor following your stay at Ariva Beijing West. We are truly disappointed to find out all inconvenience caused to you during your stay here. As we were full house during that days, we are sorry that you were waiting so long time for checking in.... More 

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