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ARIVA Beijing West Hotel & Serviced Apartment

No.36 Haidian South Road, Haidian District, Beijing 100080, China
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ARIVA Beijing West Hotel & Serviced Apartment
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149 Reviews from our TripAdvisor Community

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Liverpool
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 21, 2015 via mobile

I stayed here whilst working in Peking University. The hotel decor is lovely and the rooms are stunning and spacious. The hotel is very close to an underground station with great transport links around Beijing and also close to a mall. The hotel has a gym and pool which I found very useful as I stayed here alone. The staff... More 

Helpful?
Thank nlf426
management_team_bj, Manager at ARIVA Beijing West Hotel & Serviced Apartment, responded to this review

Dear Guest, Firstly, Thank you very much for taking the time posting your review on Tripadvisor following your stay at Ariva Beijing West. We are delighted that you enjoy your stay with us. Lastly, thank you again for your kind feedback and we hope you will come back to stay with us again. More 

London, United Kingdom
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed September 28, 2015 via mobile

I stayed at the ARIVA for two nights at a business rate of 600RMB per night including breakfast, in a duplex room on the twelfth floor. There is a supermarket and gym onsite, although I did not use these. Pros: 1. Large, spacious room on two levels 2. Great shower with strong water pressure 3. Separate living and bed room... More 

Helpful?
Thank hyahoney
management_team_bj, Manager at ARIVA Beijing West Hotel & Serviced Apartment, responded to this review

Dear Guest, Firstly, Thank you very much for taking the time to post your review on Tripadvisor following your stay at Ariva Beijing West. We are delighted that you enjoy your stay with us. For the English issue, we still focus on this and the targeted training has been carried out constantly. Thank you again for your kind feedback and... More 

Melbourne, Australia
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 24, 2015

I stayed at Ariva for 9 nights in September 2015. Rooms are amazing, two levels of pure opulence. Very, very spacious. I like to stay active so I was pleased to be able to use the hotel's nice indoor pool, gymnasium, sauna & Steam room. We enjoyed the buffet breakfast every day and had the buffet lunch one day as... More 

Helpful?
Thank Jakemccauley
management_team_bj, Manager at ARIVA Beijing West Hotel & Serviced Apartment, responded to this review

Dear Guest, Firstly, Thank you very much for taking the time posting your review on Tripadvisor following your stay at Ariva Beijing West. We are delighted that you enjoy your stay with us. Lastly, thank you again for your kind feedback and we hope you will come back to stay with us again. More 

Phoenix, Arizona
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 13, 2015 via mobile

I stayed at this hotel in September 2015 and could almost give it a good rating but the current condition does not deserve it. The location is good if you want to be near the university and the summer palace though quite a distance from the cbd. Honestly the subway is so easy to navigate in Beijing that distance really... More 

Helpful?
Thank Kristian K
management_team_bj, Manager at ARIVA Beijing West Hotel & Serviced Apartment, responded to this review

Dear Guest, Thank you very much for taking the time to post your review on Tripadvisor following your stay at Ariva Beijing West. We are very sorry that you were not satisfied with some of our facilities and services during your stay this time. We will share your comments with all of the relevant departments to let them check and... More 

Attappady, Kerala
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed September 12, 2015

Very good room with all basic facilities and more. Toilet a bit small. WiFi working fine. Couldn't test their wired internet as had no cable. Kettle was there with tea,coffee, sugar and milk. Electrical outlets plenty. Free buffet breakfast was fabulous with so many oriental and western items. The only problem was reception, they have only English in mandarin which... More 

Helpful?
Thank vasuthali
management_team_bj, Manager at ARIVA Beijing West Hotel & Serviced Apartment, responded to this review

Dear Guest, Firstly, Thank you very much for taking the time to post your review on Tripadvisor following your stay at Ariva Beijing West. We are delighted that you enjoy your stay with us. For the English issue, we still focus on this and the targeted training has been carried out constantly. Thank you again for your kind feedback and... More 

uk
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed September 5, 2015

I stayed at this hotel from 18th - 31st August with my husband and 2 Children (13 and 8 yrs) I chose this hotel as it could house a family of 4 in its apartment rooms and because it had a swimming pool. The hotel is out of the centre of Beijing but not far by cab or metro to... More 

Helpful?
1 Thank mooret
management_team_bj, Manager at ARIVA Beijing West Hotel & Serviced Apartment, responded to this review

Dear Valued Guest, Thank you very much for taking the time to posting your review on Tripadvisor following your stay at Ariva Beijing West. We are glad that you and your family enjoy your two weeks stay with our loft room and satisfied us some of facilities and services. For the cleanliness as you mentioned, we will re-pay a attention... More 

Cary, North Carolina
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 21, 2015

I stayed at this hotel for a week while touring Beijing with my husband. Most rooms face outward and offer a great view. It is located on a major intersection but there was no traffic noise on the 8th floor. The breakfast buffet had a great selection of foods including western options such as eggs, cereal, toast, pastries and lots... More 

Helpful?
Thank Amy M
management_team_bj, Manager at ARIVA Beijing West Hotel & Serviced Apartment, responded to this review

Dear Guest, Firstly, Thank you very much for taking the time posting your review on Tripadvisor following your stay at Ariva Beijing West. We are delighted that you enjoy your stay with us and for the English issue, we will definitely pay more attention to it and the targeted training plan has been made already for our operation staff. Lastly,... More 

Curitiba, Parana, Brazil
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 13, 2015

Very nice studio rooms, huge space, two private bathrooms, close to subway station and shopping mall. Except for one Indian guy, Chinese staff cannot communicate clearly in english and the room service (cleaning) is not good. Rooms and bathroom are dirty and not cleaned properly for my standards.

Helpful?
Thank Guilherme B
management_team_bj, Manager at ARIVA Beijing West Hotel & Serviced Apartment, responded to this review

Dear Guest, Firstly, Thank you very much for taking the time posting your review on Tripadvisor following your stay at Ariva Beijing West. We apologize for those services that you were not satisfied during your stay with us. For the English issue, we will definitely pay more attention to it and the targeted training plan has been made already. And... More 

Bangalore
Level Contributor
61 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed June 5, 2015

From 20th May to 31st May my wife & I along with some of our freinds went for tour of 10N/11 days tour of China consisting of visits to Beijing,Shanghai,Hongkong & Macau organised by Chariot tours &travels.For the Beijing leg of our tour we stayed in this 4 star hotel for three nights.The stay was a pleasant one which included... More 

Helpful?
Thank HemanthPai
management_team_bj, Manager at ARIVA Beijing West Hotel & Serviced Apartment, responded to this review

Dear Guest, Firstly, Thank you very much for taking the time posting your review on Tripadvisor following your stay at Ariva Beijing West. We are delighted that you enjoy your stay with us. Lastly, thank you again for your kind feedback and we hope you will come back to stay with us again. Best Regards, More 

San Francisco, California
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 1, 2015

my old company had HQ in beijing and this was about a mile away from the office. very lovely room - spacious and clean! the indoor heated pool is a great way to start the morning. not sure if this hotel would be ideal for tourists, as it's a little far from major tourist areas. if you're using wifi, you'll... More 

Helpful?
Thank jamie c
management_team_bj, Manager at ARIVA Beijing West Hotel & Serviced Apartment, responded to this review

Dear Jamie C Firstly, Thank you very much for taking the time posting your review on Tripadvisor following your stay at Ariva Beijing West. We are delighted that you enjoy your stay with us. Actually, the hotel is only 20 minutes’ drive from the Summer Palace, Yuanmingyuan and Bird’s Nest National Stadium. Lastly, thank you again for your kind feedback... More 

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