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Crowne Plaza Beijing Sun Palace

#61 of 5,464 Hotels in Beijing
Certificate of Excellence
4.5 of 5
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Yunnan Dasha, Northeast Corner of Taiyanggong Bridge, Xibahe, Northeast 3rd Ring Road, Chaoyang District, Beijing 100028, China
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Crowne Plaza Beijing Sun Palace
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Ranked #61 of 5,464 Hotels in Beijing
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
sbgemstw
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431 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
13 reviews 13 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice big rooms and very near to old Beijing exhibition Center which makes it a great location also if you are here visiting exhibition. Very friendly staff and great service. Hotel and the rooms are clean good choice for breakfast including local and western food. Overall very nice experience.

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Crowne Plaza S, Public Relations Manager at Crowne Plaza Beijing Sun Palace, responded to this review

Dear sbgemstw, Thank you for staying at Crowne Plaza Beijing Sun Palace and for sharing with us such a wonderful feedback. We are pride of our level of services and quality of products. With the very positive feedback from guests like you, we feel very much rewarding. Thank you very much for your recognition on our location, breakfast and guest... More 

Melbourne, Australia
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed here several times on business as relatively close to office. Always get looked after and feel valued as a IHG Platinum member, upgraded and access to executive lounge is very much appreciated. Rooms are spacious, clean and well appointed. F&B in the hotel bars and restaurants are pricey, but that's Beijing. When there are conferences on (often)... More 

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Crowne Plaza S, Public Relations Manager at Crowne Plaza Beijing Sun Palace, responded to this review

Dear Groover, Thank you for staying at Crowne Plaza Beijing Sun Palace and for sharing such a wonderful feedback with us. It is great honor to take care of you and we are very happy to hear that you enjoyed your stay here while our member recognition, gym, breakfast, guest room helped in making it more comfortable. :) Crowne Plaza... More 

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff is helpful. They will help type up destinations in Chinese for taxi rides. The breakfast buffet is decent. The rooms are spacious. The bathrooms are nice. Besides the decorations you wouldn't know that this hotel was in China. It's 18 minutes away from the silk market.

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Crowne Plaza S, Public Relations Manager at Crowne Plaza Beijing Sun Palace, responded to this review

Dear Rind, Thank you very much for staying at Crowne Plaza Beijing Sun Palace and for sharing your recognition on our staff service, guest room, breakfast and location. This hotel is featured with unique Yunnan style. From the high ceiling lobby painting to the Yunnan restaurant on the 4th floor, guests can enjoy the amazing Yunnan experiences. Here we would... More 

London, United Kingdom
Contributor
17 reviews 17 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed March 19, 2015

lets start with good. The location of the hotel is quite good. Lots of amenities around the hotel. The public areas of the hotel are also nicely presented. Oh... and the bed is very comfortable... I normally stay elsewhere in Beijing but thought I would give Crown Plaza a test, booked to stay here for 3 nights in a Superior... More 

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Crowne Plaza S, Public Relations Manager at Crowne Plaza Beijing Sun Palace, responded to this review

Dear Darren, Thank you for choosing to stay at Crowne Plaza Beijing Sun Palace, and for sharing with us such a candid feedback. While we are pleased with the good comment on the location, the environment and the bed, it is regrettable that the guest room and laundry service did not reach your expectation. Please accept our sincere apology. We... More 

Tel Aviv, Israel
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 17, 2015

This is a very nice and modern hotel. large and specious rooms and all the amenities you can expect from a crown plaza hotel. Two things I would urge management to take a quick and serious attention to are the quality of wifi and internet access, that is marked as complementary but completely unreliable or usable for anything of meaning.... More 

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Crowne Plaza S, Public Relations Manager at Crowne Plaza Beijing Sun Palace, responded to this review

Dear Y66, Thank you for staying at Crowne Plaza Beijing Sun Palace and for sharing such a valuable feedback with us. :) While we are very happy to hear that you loved our room, gym and club lunge, we feel regrettable that the internet connection and staff English caused inconvenience. Please accept our sincere apology. We have many meetings and... More 

Dallas, Texas
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 19, 2015

What an incredible surprise and find. Excellent check in process and was helped by Spencer Shi who is one of the Duty Managers. He was extremely accommodating and thoughtful. This is a great hotel and one that I will be coming back to again. The Crowne Plaza Sun Palace is a wonderful wonderful place. I am not sure what I... More 

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Crowne Plaza S, Public Relations Manager at Crowne Plaza Beijing Sun Palace, responded to this review

Dear Arthur, Thank you very much for staying with us during the Chinese New Year holiday and for writing us such a detailed/wonderful review. We are very glad to know that you enjoyed your experience and you gave high recognition to our neighborhood environment, breakfast, guest room. :) The hotel is located by the 3rd ring road, besides the two... More 

Germany
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 16, 2015

Stayed at the hotel for several nights. As I have been to Beijing before I knew what to expect when it comes to English. You just need to know that even in international chain hotels, you might experience some challenges ... Smooth check-in with a complimentary beverage voucher presented since I am an IHG Rewards member. Rooms are large in... More 

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Crowne Plaza S, Public Relations Manager at Crowne Plaza Beijing Sun Palace, responded to this review

Dear privileged IHG Rewards Member, Thank you for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. Many guests choose this hotel because of our good location, smooth wifi, considerate service. We take our guest comments very seriously and always strive to provide... More 

jakarta
Top Contributor
56 reviews 56 reviews
30 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed February 5, 2015

On my recent visit to Beijing I stayed at the Sun Palace executive floor and was overwhelmed by the hospitality of the staff, quality of service by both management and staff and overall friendliness and most of all the professionalism of everyone. It seems no task to small they handled it with a smile and best wishes. Now to the... More 

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Crowne Plaza S, Public Relations Manager at Crowne Plaza Beijing Sun Palace, responded to this review

Dear latitude-longitude, Thank you very much for staying at Crowne Plaza Beijing Sun Palace and for sharing with us your experience. We are glad to know that our service and Yunnan Restaurant helped in making your experience more enjoyable. Your feedback is quite motivating and encouraging and we will continue to make efforts to provide more comfortable and satisfying experiences... More 

Helsinki
Contributor
14 reviews 14 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 3, 2015

Spent one week in Crowne Sun Plaza Beijing for a trade conference, and the hotel was really excellent. Especially the food they offered (breakfast, conference lunches, as well as dinners I paid myself) was extremely varied and enjoyable. The only faults I could think of were occasional hiccups with wireless networking (perhaps not surprising due to large numbers of tech... More 

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Crowne Plaza S, Public Relations Manager at Crowne Plaza Beijing Sun Palace, responded to this review

Dear Guest, Thank you very much for choosing Crowne Plaza Beijing Sun Palace and taking your time to share your feedback. We are glad to know that our restaurants helped in making your experience more enjoyable. At the same time, please accept our sincere apology for any inconvenience caused. We would like to assure you that we have communicated your... More 

Shanghai, China
Senior Contributor
46 reviews 46 reviews
27 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed December 21, 2014

I was in Beijing on business and ended up in this hotel as it was close to my destination. Check in was relatively smooth. The receptionist was in training but managed to handle it. I was placed in a twin room even if I was travelling alone. Asked for a kind room instead but that was for some reason impossible.... More 

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Crowne Plaza S, Public Relations Manager at Crowne Plaza Beijing Sun Palace, responded to this review

Dear clemenzaist, Thank you very much for staying at Crowne Plaza Beijing Sun Palace and for taking your time to share your experience with us. While we appreciate your good comment on our breakfast and guest room, we feel regrettable that the check-out and staff service made trouble to your overall experience. Please accept our sincere apology. We have shared... More 

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