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All 5,440 Beijing hotels

Crowne Plaza Beijing Sun Palace

4.5 of 5 Hotel   |   Yunnan Dasha, Northeast Corner of Taiyanggong Bridge, Xibahe, Northeast 3rd Ring Road, Chaoyang District, Beijing 100028, China (China International Exhibition Centre)
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Crowne Plaza Beijing Sun Palace
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Ranked #62 of 5,440 Hotels in Beijing
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Arthur H Dallas, Texas
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422 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, Texas
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

What an incredible surprise and find. Excellent check in process and was helped by Spencer Shi who is one of the Duty Managers. He was extremely accommodating and thoughtful. This is a great hotel and one that I will be coming back to again. The Crowne Plaza Sun Palace is a wonderful wonderful place. I am not sure what I... More 

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Crowne Plaza S, Public Relations Manager at Crowne Plaza Beijing Sun Palace, responded to this review

Dear Arthur, Thank you very much for staying with us during the Chinese New Year holiday and for writing us such a detailed/wonderful review. We are very glad to know that you enjoyed your experience and you gave high recognition to our neighborhood environment, breakfast, guest room. :) The hotel is located by the 3rd ring road, besides the two... More 

Germany
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed at the hotel for several nights. As I have been to Beijing before I knew what to expect when it comes to English. You just need to know that even in international chain hotels, you might experience some challenges ... Smooth check-in with a complimentary beverage voucher presented since I am an IHG Rewards member. Rooms are large in... More 

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Crowne Plaza S, Public Relations Manager at Crowne Plaza Beijing Sun Palace, responded to this review

Dear privileged IHG Rewards Member, Thank you for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. Many guests choose this hotel because of our good location, smooth wifi, considerate service. We take our guest comments very seriously and always strive to provide... More 

jakarta
Top Contributor
50 reviews 50 reviews
27 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

On my recent visit to Beijing I stayed at the Sun Palace executive floor and was overwhelmed by the hospitality of the staff, quality of service by both management and staff and overall friendliness and most of all the professionalism of everyone. It seems no task to small they handled it with a smile and best wishes. Now to the... More 

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Crowne Plaza S, Public Relations Manager at Crowne Plaza Beijing Sun Palace, responded to this review

Dear latitude-longitude, Thank you very much for staying at Crowne Plaza Beijing Sun Palace and for sharing with us your experience. We are glad to know that our service and Yunnan Restaurant helped in making your experience more enjoyable. Your feedback is quite motivating and encouraging and we will continue to make efforts to provide more comfortable and satisfying experiences... More 

Helsinki
Contributor
14 reviews 14 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Spent one week in Crowne Sun Plaza Beijing for a trade conference, and the hotel was really excellent. Especially the food they offered (breakfast, conference lunches, as well as dinners I paid myself) was extremely varied and enjoyable. The only faults I could think of were occasional hiccups with wireless networking (perhaps not surprising due to large numbers of tech... More 

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Crowne Plaza S, Public Relations Manager at Crowne Plaza Beijing Sun Palace, responded to this review

Dear Guest, Thank you very much for choosing Crowne Plaza Beijing Sun Palace and taking your time to share your feedback. We are glad to know that our restaurants helped in making your experience more enjoyable. At the same time, please accept our sincere apology for any inconvenience caused. We would like to assure you that we have communicated your... More 

Shanghai, China
Senior Contributor
40 reviews 40 reviews
26 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed December 21, 2014

I was in Beijing on business and ended up in this hotel as it was close to my destination. Check in was relatively smooth. The receptionist was in training but managed to handle it. I was placed in a twin room even if I was travelling alone. Asked for a kind room instead but that was for some reason impossible.... More 

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Crowne Plaza S, Public Relations Manager at Crowne Plaza Beijing Sun Palace, responded to this review

Dear clemenzaist, Thank you very much for staying at Crowne Plaza Beijing Sun Palace and for taking your time to share your experience with us. While we appreciate your good comment on our breakfast and guest room, we feel regrettable that the check-out and staff service made trouble to your overall experience. Please accept our sincere apology. We have shared... More 

Claremont, California
Contributor
14 reviews 14 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 19, 2014

I stayed at this hotel for 3 nights, during an extended business trip across Asia. I am a Platinum IHG Rewards member and stay over 100 nights a year at Holiday Inn/ Crowne Plaza hotels. Since I was weary after 9 days of travel, 4 different hotels, and about 9,000 miles in the airport I decided a massage would be... More 

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Crowne Plaza S, Public Relations Manager at Crowne Plaza Beijing Sun Palace, responded to this review

Dear ChainOLakes, Thank you very much for staying at Crowne Plaza Beijing Sun Palace and for sharing with us your experience. While we are happy to see that you are content with hotel facilities and staff service, it is very regrettable that the SPA service caused unpleasant experience. Please accept our most sincere apology. We want to assure you Crowne... More 

Saratoga
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 7, 2014

Check in, check outs were smooth (although a smile on the front desk clerks' face would be more welcoming to guests). Guest room were well designed both aesthetically and practicality for a Marriot/crowne plaza standard. Requests from the rooms were met swiftly with a smile. Small hiccup at the breakfast, but was quickly solved by the restaurant manager. We were... More 

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Crowne Plaza S, Public Relations Manager at Crowne Plaza Beijing Sun Palace, responded to this review

Dear bbdolphin45, Thank you for staying at Crowne Plaza Beijing Sun Palace. We do every of our efforts to make our guests feel comfortable as home while staying with us. It is very motivating for us to know that you enjoyed your stay and our facilities and service made it more comfortable. :) Look forward to seeing you back soon.... More 

Buenos Aires, Argentina
Contributor
20 reviews 20 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 28, 2014

This place should be strictly for business travelers; this is a great venue if you are running business meetings but you don't have time for sightseeing (sometimes I felt I was working back home). Pros: Excellent room service Free internet connection in the room Bilingual desk and concierge Multiple conference rooms, all equipped with wi-fi, network connections and VGA projector... More 

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Crowne Plaza S, Public Relations Manager at Crowne Plaza Beijing Sun Palace, responded to this review

Dear Pablo, Thank you for staying at Crowne Plaza Beijing Sun Palace and for taking your time to write us such a detailed comment. While we are happy to know that you enjoyed our free WIFI, room service, restaurants and bars and fitness center, it is regretful you feel our location is not meeting you expectation. Actually, our hotel is... More 

Shanghai, China
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
78 helpful votes 78 helpful votes
2 of 5 stars Reviewed November 23, 2014

Have not yet checked in but wrote to concierge to request Great Wall your and restaurant booking. After 2 days without response, I wrote to confirm my bookings. Concierge wrote back and advised 'just turn up to concierge when you arrive and we will book it then'. I know my restaurant choice is not easy to get a booking so... More 

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Crowne Plaza S, Public Relations Manager at Crowne Plaza Beijing Sun Palace, responded to this review

Dear This-fine-day2013, It is really regretful that our Concierge service did not meet your expectation but we are glad we get to know this now and we have opportunity to correct it. Would you please send your booking information to our Marketing Communications Manager at mina.bi@ihg.com and she will take care of it by making sure you have a very... More 

Shanghai
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed November 4, 2014

Nothing to complain, it has everything a good hotel should have. Let me be a little demanding. It's not a modern hotel, comparatively: the temperature control board is of old style, which is difficult to use to control the room temperature; no USB plug, not to mention specific plug for my Iphone. The radio is Boss, which I like much.... More 

Was this review helpful? Yes
Crowne Plaza S, Public Relations Manager at Crowne Plaza Beijing Sun Palace, responded to this review

Dear LunaQQ, Thank you very much for choosing Crowne Plaza Beijing Sun Palace and taking your time to share your feedback. Please accept our sincere apology for any inconvenience caused. Actually, we have Air Conditioning Adjusting Guide in the guest room or you can call the guest service center we are pleased to adjust the air conditioner for you. We... More 

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Additional Information about Crowne Plaza Beijing Sun Palace

Address: Yunnan Dasha, Northeast Corner of Taiyanggong Bridge, Xibahe, Northeast 3rd Ring Road, Chaoyang District, Beijing 100028, China
Phone Number:
Location: China > Beijing Region > Beijing > China International Exhibition Centre
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Beijing Sun Palace 4.5*
Number of rooms: 519
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Also Known As:
Crowne Plaza Sun Palace Beijing Hotel Beijing
Crowne Plaza Beijing
Beijing Crowne Plaza
Hotel Style:
#31 Spa Hotel in Beijing
#34 Business Hotel in Beijing
#50 Luxury Hotel in Beijing
#270 Best Value Hotel in Beijing

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