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Doubletree by Hilton Beijing

#56 of 5,457 Hotels in Beijing
Certificate of Excellence
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No.168 Guang_anmen Wai Main Street, Xicheng District | Only 85 meters away from Da Guan Ying station of Subway Line No.7, Beijing, China
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Doubletree by Hilton Beijing
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905 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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  • Chinese (Simplified) first
  • English first
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Cardiff, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

beautiful room, great location (2 minute walk to subway station line 7), I loved the lounge and the breakfast. But, most important, staff is most welcoming and very very friendly. They make you feel very welcome. Thank you for the great service.

Was this review helpful? Yes 1
DoubletreeHilton, General Manager at Doubletree by Hilton Beijing, responded to this review

Dear Guest, Greetings from DoubleTree by Hilton Beijing! I was glad to read that you had such a positive stay. Our team members are always trying to deliver our CAREing service to guests from around the world. Your appreciation is sincerely appreciated and will be shared with all. I look forward to welcoming you back in the near future! Kind... More 

1 review
3 of 5 stars Reviewed 6 days ago NEW

The hotel is fine. Was here for business, and its cheap, relatively clean, and the people who work are are really nice. Although, likely the first '4 star' international hotel I have ever stayed at with no ability for the guest to control the room temp. The staff had good advise though.... First, open the window. Which is great advice... More 

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DoubletreeHilton, General Manager at Doubletree by Hilton Beijing, responded to this review

Dear John K, Greetings from DoubleTree by Hilton Beijing! Thank you for taking the time to share your experiences online, and let me begin by apologizing for any discomfort experienced. Currently, Beijing is in between seasons, the temperature can reach over 15 degrees at noon and suddenly drops to less than 10 degrees at night. So it is difficult to... More 

Shanghai, China
Top Contributor
184 reviews 184 reviews
158 hotel reviews
155 helpful votes 155 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is a good hotel the staff are very helpful and caring check in and check out was quick the bed was comfortable the shower great the concierge went out of his way to help. However the property is tired old and worn out. This hotel is very close to many fast train stations in beijing.

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DoubletreeHilton, General Manager at Doubletree by Hilton Beijing, responded to this review

Dear Mashgiach, Greetings from DoubleTree by Hilton Beijing! Thank you for taking the time to share your experiences online. I am pleased to advise that the hotel is undergoing a soft upgrade with many more scheduled changes that will have a positive impact on our guest expereince. I’m confident this will make a positive impression to you on your next... More 

Memphis, United States
1 review
5 of 5 stars Reviewed 1 week ago

Outstanding attention to my needs by friendly staff. Was greeted by name on several occasions with friendly smiles and asked if there was anything that I needed to make my stay more comfortable. Good location in the city. Without question on my next trip to Beijing this hotel is where I will plan to stay.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
DoubletreeHilton, General Manager at Doubletree by Hilton Beijing, responded to this review

Dear David R, Greetings from DoubleTree by Hilton Beijing! Thank you for taking the time to share your experiences online. I am very pleased to know that you had a great time during your recent stay. And I look forward to welcoming you back in the near future! Kind regards, Sandy Murray General Manager DoubleTree by Hilton Beijing Sandy.Murray@hilton.com "Where... More 

Jackson, New Jersey
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

This place is seriously lacking and I'm surprised that it holds the DoubleTree branding. When we checked in, there was brown smudges on the back of the toilet seat and overall didn't feel very clean. The room was freezing and not very well lit, even with all the lights turned on. There were two of us registered in the room,... More 

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DoubletreeHilton, General Manager at Doubletree by Hilton Beijing, responded to this review

Dear alymb03, Please accept my sincere apologies for all you had been through during your stay. Clearly we had failed to deliver the enjoyable experience that you expected from the room situation to our welcome cookie. Your comments are a key force in pushing of our service standards. And I had already informed the issues you mentioned with relevant departments... More 

Provo, Utah, United States
Contributor
19 reviews 19 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very nice hotel with friendly staff. Breakfast was great with a large selection of Asian and American food. If you plan on swimming in the really nice pool, bring a swim cap, they won't let you in without one.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 4
DoubletreeHilton, General Manager at Doubletree by Hilton Beijing, responded to this review

Dear Rob D, Greetings from DoubleTree by Hilton Beijing! It was a great pleasure to know that you had a wonderful stay with us. Actually, the swimming pool cap requirement is not just from the hotel but is a requirement from the hygiene department I look forward to welcoming you back in the near future! Kind regards, Sandy Murray General... More 

Dubai, United Arab Emirates
Top Contributor
85 reviews 85 reviews
35 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I used my Hilton points to booked a two bedroom suite. The room was huge with a double, lounge, kitchenette and twin room for the boys....Why don't more hotels have this set up???? Upon arrival there was no waiting time, and then the "Hotel Ambassador" (Rhys) introduced himself to the family, by way of warm cookies, from the magic cookie... More 

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DoubletreeHilton, Director of Operations at Doubletree by Hilton Beijing, responded to this review

Dear spencermit, Greetings from DoubleTree by Hilton Beijing! Thank you for taking the time to share your experiences online. I am glad to read that you found our family suite to be comfortable and our signature “welcome cookie” to be enjoyable. And it is our pleasure that Rhys has delivered our CAREing service to you. Thanks for your tips about... More 

Tel Aviv
Contributor
11 reviews 11 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed in the hotel last week during the Chinese New Year. We had the best experience we could dream of. We strongly recommend. Great location. Great service. Great room. Great amenities. What can we say more ? Amazing!!! Don't think twice.

Was this review helpful? Yes 1
DoubletreeHilton, General Manager at Doubletree by Hilton Beijing, responded to this review

Dear eyall2il, Greetings from DoubleTree by Hilton Beijing! I am glad to know that you spent a great holiday when staying with us. Your kind appreciation really brightened my day and will definitely be shared with all of our Team Members. I sincerely believe you’re gonna cheer them up on their first working week after Chinese New Year. I look... More 

Newmarket, New Hampshire
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed February 18, 2015

We wanted to post our Review. My wife Pat & younger son James and I visited our older son John for the first time in Beijing. The Doubletree by Hilton Beijing's Fabulous Hotel and Staff made this a trip of a lifetime for all 4 of us. First time to China for my wife, younger son & I. Our son... More 

Was this review helpful? Yes
DoubletreeHilton, Director of Operations at Doubletree by Hilton Beijing, responded to this review

Dear Ken, Greetings from DoubleTree by Hilton Beijing! I’m very pleased to see your review about our hotel and the overall impression we have left on you and your family “an unforgettable trip of a life time”..we feel quite humbled! Additionally, thank you very much for compliment about helpful of the team members. Rest assured I have shared your appreciation... More 

Atlanta, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 12, 2015

If I'm back in Beijing, this is the hotel I would book. It's only a 2 star hotel, but the experience was 5 star. They had an exclusive check-in floor for Hilton Honors Gold/Diamond with a very helpful English speaking concierge, and the complimentary breakfast buffet was top notch (the only other Hilton breakfast buffet that compares is the Doubletree... More 

Was this review helpful? Yes
DoubletreeHilton, General Manager at Doubletree by Hilton Beijing, responded to this review

Dear Guest, Greetings from DoubleTree by Hilton Beijing! Thank you for taking the time to share your experiences online. I am very pleased to know that you had a great time during your recent stay. Yes to clarify we are a 5 star hotel by providing guests with our unique Doubletree experience in everything we do! Recently, the hotel upgraded... More 

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