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The Westin Beijing Chaoyang

#65 of 5,485 Hotels in Beijing
Certificate of Excellence
No.7 East Third Ring North Road, Chaoyang District, Beijing 100027, China
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The Westin Beijing Chaoyang
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894 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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Santa Rosa, California
5 of 5 stars Reviewed 2 days ago NEW

This was a very nice hotel. Very clean. All amenities. Excellent restaurant. There were bath salts to go with the luxurious tub. Combs, toothbrush, loofa sponge, razor and shaving foam... All which was handy as our luggage was delayed. Only thing not there was deodorant - though I would never have expected that. Nice robe and slippers.

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Australia
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Our stay at the Westin was brief, only three nights. It's nice a close to the airport. Rooms were clean and comfortable, the breakfast cafe was plentiful and fresh. The ground floor cafe had nice after work drinks. Unfortunately we were staying there whilst some major event was happening, so getting in and out of the hotel became a nightmare.... More 

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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Visited twice in 1 month for a business meeting at the Executive Lounge. First experience was awful as lunch (sandwiches) took an hour from time of order. Pleasantly surprised the second time as the same staff took the order (sandwiches again) and these were delightfully served within 30 minutes from time of order. Making mistakes is just fine for anyone... More 

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Mumbai, Maharashtra, India
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I checked into the Westin on June 6th. I've had a very poor experience here before so was coming back after 2 years. On checking in, I requested lounge access which the staff graciously provided. Great start. The rest is all downhill. When I went to my room, it smelled of cigarette smoke. So I came down and asked the... More 

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Westin_Chaoyang, Public Relations Manager at The Westin Beijing Chaoyang, responded to this review

Dear Mr. Jayaraman Thank you for sharing your stay experience on the Tripadvisor following your stay with us in Beijing and I am sorry that our service did not exceed your expectations. We at Westin feel that it is feedback from Guests such as your kind self that assist us in becoming market leaders by telling us what we need... More 

Hongkong
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Traveling frequently to Beijing, I tried this Hotel after it opened last year. The Lobby is spacious, but the Check-in counter is not easy to locate. Staff on check in was fast and friendly. Rooms are spacious and friendly. Better select a room with odd number not facing the Airport express way. Food is good and plenty for Breakfast. Enjoyed... More 

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Shanghai
Level Contributor
32 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I just stayed one night in Westin Beijing Chaoyang in June 2015 and this was the first time I stayed in this hotel. As a SPG member I often select the hotels in the group as my first priority. Westin is not my first priority but still always to be a satisfied option when having a biz trip. The location... More 

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Beijing, China
Level Contributor
75 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just stayed at the Westin Beijing Chaoyang for two days. This is our second stay here, and my last visit was 7 years ago, right after it opened. Some mentioned this hotel is not a good base for tourist to get around. I don't know how much they know about Beijing, but for a local who's been living here for... More 

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Knoxville, Tennessee
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Lovely, newer hotel with very large rooms and great bathrooms. Geared more for the business traveler than tourist. Our breakfast buffet was very good with many, many choices. Internet was difficult but the help desk got me back on track fairly fast. Access to many of our U.S. websites are limited. Due to the location, a taxi is needed to... More 

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Singapore, Singapore
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I stayed at this hotel for 3 nights recently. I was on a business trip and it was conveniently located for my purposes. But, if you are a tourist, it is not in a good location. However, it is close to a Subway station and has some shopping nearby. I also liked the fact that there was a Starbucks and... More 

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Toronto, Canada
Level Contributor
80 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Standard business hotel with EXCELLENT service. Our thanks to all the extremely professional, polite, and hard-working staff. The room is very well equipped but management could learn a thing or two from some of the boutique hotels in town. I'd happily sacrifice a few of the 12 towels for some fresh fruit (an apple perhaps) each day. And for the... More 

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