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All 4,968 Beijing hotels

The Westin Beijing Chaoyang

5.0 of 5 Hotel   |   No.7 East Third Ring North Road, Chaoyang District, Beijing 100027, China (Beijing Workers' Sports Complex)
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Ranked #43 of 4,968 hotels in Beijing
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
MKa_Traveller Warsaw, Poland
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737 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Warsaw, Poland
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

It was great to spend few nights In this hotel after a tiring business week in China. Fine, newly furnished rooms, service oriented staff who even noticed my old shoes needed cleaning... and did it. Great choice of Asian and Western breakfast options. You may also want to join tai chi master in the lobby during morning session... or please... More

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Chennai (Madras), India
Top Contributor
63 reviews 63 reviews
54 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a classy hotel in a pretty part of Beijing. It’s expensive, which isn’t always a disqualification. This is one of the few hotels where the service was genuinely warm and friendly. The lobby and the rooms were elegantly appointed and reflected under-stated luxury. We didn’t sample the food at this hotel as we did all our meals out,... More

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Beijing, China
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Overpriced. Not to the standard of other 5 star hotels around the world, or in Beijing. The room service menu did not describe what we got; the burger was smothered in cheap mayo (can’t eat) which was not stated, it was a really dry burger with soggy, burned fries for US$30. The breakfast I ordered was a bagel with cream... More

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Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear reviewer, I was very surprised and disappointed to read your review and to find we fell short in so many areas during your recent stay. My email address is david.ness@westin.com, I would be grateful if you could contact me directly so I can personally apologize and also find out some more specific details to share with our team. Kind... More

Minnesota
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This is a very popular hotel with locals. There is a major promotional campaign on through "Eat, Drink & More" providing free rooms, free room upgrades, and discounts on the SPA and gym. There are also coupons for various discounts at the many restaurants in the hotel. But, the main problem is that the hotel is crowded, staffed with inexperienced... More

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Brazil
Top Contributor
66 reviews 66 reviews
37 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The Westin Beijing Chaoyang is a great location for your business or tourist trip to Beijing. It is conveniently located to go to the airport and to enjoy the Sanlitun area, besides being in front of a Subway station, which connects you to the whole city. Facilities are very modern and room functional, the gym gives you, for a very... More

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Los Angeles, California, United States
Top Contributor
152 reviews 152 reviews
28 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed March 7, 2014

This is one of the best Westin hotels I have stayed in. it is only 25 minutes from the airport and near many important business areas. The public areas are beautiful and spotless. The food and beverage services are excellent. I really liked the well equipped 24 hour gym. The staff have excellent English and were most helpful. On the... More

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Beijing, China
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 2, 2014 via mobile

I'd like to tell you about the famous Beijing Western Hotel Sunday Brunch. You can enjoy a vary of western to asian food. Start with some sushi, soup or baguette or so. Have fun with Beijing Duck, meat, Indian chicken masala, just to give you an idea of served food. Drink some wine or champagne. Espresso, coffee or soft drinks.... More

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Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review

Dear Guest, We're so glad that you liked our Bubbalicious Sunday Brunch and have enjoyed it. Please rest assured that we will keep the momentum and bring our guests a lot more renewing offerings. Best regards, Hotel management The Westin Beijing Chaoyang More

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 28, 2014

I have stayed at the Westin Chaoyang several times in the past few months for business, and have found it to be an excellent 5-star hotel in all categories. The staff at the hotel, from check in/out and general front desk help, have been very professional and positive -- the staff really seem to enjoy their jobs, and it shows... More

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Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review

Dear Guest, Thank you for rewarding us with a full score review, we really appreciate your feedback. It's great to learn that you have enjoyed your previous stays and we certainly look forward to welcoming you back in the near future! Kind regards, Hotel management The Westin Beijing Chaoyang More

Alexandria, Virginia
Top Contributor
63 reviews 63 reviews
29 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 25, 2014

Came here right after staying at the Westin Hyderabad Mindspace, which made for an interesting comparison. While there, service is very attentive and the facilities have quirks, here the facilities are absolutely top-notch, with service being a bit... how shall I say, slow? There were two mornings at breakfast where I was seated and asked if I wanted coffee or... More

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Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review

Dear Guest, Thank you for staying with us and letting us know your feedback. It was glad to know that you have enjoyed our facilities and the issues you have mentioned regarding the breakfast service have been forward to related department. We will certainly look into it and take necessary actions to reinforce our service standard and procedure. Wish you... More

Shanghai, China
Contributor
16 reviews 16 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed February 21, 2014

Not a good stay this time, room is very hot, probably due to centrally controlled heating in Beijing. Worse was power outage in room just as I was about to leave so couldn't do a proper sweep to ensure nothing left behind. Delay in sending maintenance man. Don't understand why hotels need very fancy light / electric systems. The supposed... More

Was this review helpful? Yes 1
Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review

Dear Guest, We are very sorry to hear that your recent stay in our hotel did not meet your expectation. The issues that you raised up - room temperature / power outage have been passed to concerned department, and actions have been taken to improve the guest experience. We apologize again and wish you all the best. Kind regards, Hotel... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(30)
  • Breakfast buffet(14)
  • Room service(7)
  • Swimming pool(6)
  • Ring road(5)
  • Best hotel(5)
  • Chinese restaurant(5)

Additional Information about The Westin Beijing Chaoyang

Address: No.7 East Third Ring North Road, Chaoyang District, Beijing 100027, China
Phone Number:
Location: China > Beijing > Beijing Workers' Sports Complex
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Business Hotel in Beijing
#34 Luxury Hotel in Beijing
#39 Family Hotel in Beijing
#379 Best Value Hotel in Beijing
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Westin Beijing Chaoyang 5*
Official Description (provided by the hotel):
The Westin Beijing Chaoyang is ideally located in the heart of Beijing and only a 25-minute journey from Beijing Capital International Airport. Commercial and shopping centres are also nearby. Hotel features 550 guest rooms and suites, Westin Executive Club facilities, offers 8 entertainment and dining options, 11 meeting rooms for events of various sizes and the signature Heavenly Spa. ... more   less 
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Also Known As:
The Westin Beijing Chaoyang Hotel
The Westin Beijing Chaoyang Hotel Beijing
Westin Beijing Chaoyang
Beijing Westin

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