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All 5,123 Beijing hotels

The Westin Beijing Chaoyang

5.0 of 5 Hotel   |   No.7 East Third Ring North Road, Chaoyang District, Beijing 100027, China (Beijing Workers' Sports Complex)
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Ranked #45 of 5,123 hotels in Beijing
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Family_P_5 Midlands
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775 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Portuguese first
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English first
Midlands
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

No free wifi - we found the drinks expensive so we took our life in our hands and went to the German beer garden across two roads - even when on green to go for the pedestrians the cars etc still go - room was pleasant no view

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Fort Lauderdale, Florida
Contributor
17 reviews 17 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

the stay in this Westin leaved us with the feeling of a spoiled sojourn. Not really knowing where to start with we are giving a list of disppointing elements. 1/ room keys had to be change 9 times in 4 days...the system failed constantly everytime we had to get down to the front desk to have it fixed everytime met... More

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Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review

Dear Guest, Thank you very much for your feedback after your recent stay at The Westin Beijing Chaoyang. We are truly disappointed to hear that you are not satisfied with the experience. Please rest assured that we have addressed the issues you mentioned with the related team and we will definitely seek for improvement. We are working on the plans... More

2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at Westin Chaoyang in Beijing for 3 nights in May, 2014, as part of Viking Imperial Jewels of China trip. Hotel itself was okay. But location is not very desirable. It is not possible to walk any where of interest near the hotel. Cabs are difficult, if not impossible. There is a line of cabs in the front of... More

Was this review helpful? Yes 1
Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review

Dear Guest, Thank you for letting us know how we did during your recent stay at Westin and we would like to apologies for us not having exceeded your expectations. We would truly value your feedback related to your disappointing stay. Your comments have been shared and we have addressed these issues with our related team for improvement. Sincerely welcome... More

Hong Kong, China
Top Contributor
62 reviews 62 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We were so happy to arrive at our hotel after having a bit of a hassle with the taxis at the airport. I might recommend booking a car through the hotel in order to avoid the hustler taxi drivers at the airport. (FYI, a taxi to/from the airport and to/from the Westin Chaoyang should cost you less than 100RMB so... More

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Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review

Dear Guest, Thank you for staying at The Westin Beijing Chaoyang and taking your time to share your feedback with us on Tripadvisor.com. We are delighted to learn that hotel location facilitated your trip and you were satisfied with our guest room. However, we sincerely apologize for the inconvenience you encountered with our concierge team during your recent visit and... More

Buderim, Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A pleasant stay. We had a little difficulty with language on room service, but nothing that a bit of patience couldn't solve. Whoever chose the green decor in the Seasonal Tastes Restaurant seriously needs an eye test

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Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review

Dear Guest, Thank you for choosing The Westin Beijing Chaoyang and sharing your insights on tripadvisor.com. We are glad to know that you are happy with the Westin experience. Please rest assured that we will continue providing Westin renewing stays for you. Look forward to welcoming you again when you're back in Beijing. Stay Well. Hotel Management Team The Westin... More

Singapore, Singapore
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Overall the room was sizeable and comfortable but the pillows were too soft and I got a bit of backache sleeping on the bed. The bedsheets and the covers were so firmly tucked in that it was very difficult to full them and cover myself. The air-conditioning is difficult to control – it is unresponsive and difficult to operate. I... More

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Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review

Dear guest, Thank you for your feedback about your recent stay at The Westin Beijing Chaoyang. We are very disappointed to learn your experience with us is not 100% uplifting. Please be rest assured the air conditioning issue in the guest room has been brought to the attention of the management team and we will investigate the matter. At the... More

Hong Kong
Top Contributor
61 reviews 61 reviews
43 hotel reviews
285 helpful votes 285 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is my first time staying in this hotel, under the Beijing traffic conditions, we have to stay close to wherr your meetings and activities are. Location of Westin is very good, right in the heart of the east Beijing CBD, close to the airport express station, although not in walkable distance. Dining options are limited in the neighborhood, so... More

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Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review

Dear Guest, Thank you for sharing your insights with our friends on tripavisor.com. We are happy to know that our location facilitated your trip in Beijing. At the same time, we have conveyed your feedback towards the Check I/O process with the team respectively to seek for improvement. we appreciate your comments on our hotel. We would look forward to... More

Beijing, China
Contributor
14 reviews 14 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Terrible customer service, 30 mins check out, no help with taxis, zero staff eye contact, book a room on the phone if your lucky, past two experiences took forever, constantly passed from one to the other until you hang up. Do it online well in advance and have a company supporting you with check in / out & a driver,... More

Was this review helpful? Yes 2
Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review

Dear Guest, Thank you for your feedback and we are sorry to learn of your disappointment you encountered when staying with us. Your voice has been delivered to the management team. We ensure that improvements are swiftly made and wish to assure you that your future stays will be pleasant. We hope that we could be awarded another opportunity to... More

Beijing, China
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

The Westin Chaoyang Hotel is a very good choice for business travellers in Beijing. Close to the Airport Expressway and the Northeastern part of the 3rd Ringroad it is well located if you have business to do in the city centre or the Sanlitun Embassy Area. The hotel itself provides a high standard service, good and very service minded staff... More

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Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review

Dear Guest, Thank you for taking the time to share your insights here after your stay at The Westin Beijing Chaoyang. It is great to know that you are overall satisfied with your Westin experience. Please rest assured that we will continue to elevate our services to ensure that your future stays remain memorable. We look forward in being of... More

Chengdu, China
Contributor
20 reviews 20 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Hello, I am writing this on the 35 floor lounge just now. I check out in the morning on my way back to Chengdu. I was here for the week on business with co-workers. The hotel is located enough in the city (3rd ring road) yet not to far from the airport. So, it's easy to get around if you... More

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Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review

Dear Guest, Thank you for staying at The Westin Beijing Chaoyang. Your comments are well received and we are happen to know that you were well looked after by our team. We would look forward to welcome you back in the near future for yet another uplifting memory with us. Stay well. Hotel Management Team The Westin Beijing Chaoyang More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(23)
  • Breakfast buffet(10)
  • Room service(5)
  • Swimming pool(4)
  • Chinese restaurant(4)
  • Ring road(3)
  • Best hotel(3)

Additional Information about The Westin Beijing Chaoyang

Address: No.7 East Third Ring North Road, Chaoyang District, Beijing 100027, China
Phone Number:
Location: China > Beijing > Beijing Workers' Sports Complex
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Westin Beijing Chaoyang 5*
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Also Known As:
The Westin Beijing Chaoyang Hotel Beijing
Westin Beijing Chaoyang
Beijing Westin

277 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#20 Spa Hotel in Beijing #21 Business Hotel in Beijing #37 Luxury Hotel in Beijing #45 Family Hotel in Beijing #52 Romantic Hotel in Beijing #376 Best Value Hotel in Beijing
Hotel Class
Official Description (provided by the hotel)
The Westin Beijing Chaoyang is ideally located in the heart of Beijing and only a 25-minute journey from Beijing Capital International Airport. Commercial and shopping centres are also nearby. Hotel features 550 guest rooms and suites, Westin Executive Club facilities, offers 8 entertainment and dining options, 11 meeting rooms for events of various sizes and the signature Heavenly Spa. ... more   less 
Number of rooms
550

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