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All 5,111 Beijing hotels

The Westin Beijing Chaoyang

5.0 of 5 Hotel   |   No.7 East Third Ring North Road, Chaoyang District, Beijing 100027, China (Beijing Workers' Sports Complex)
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Ranked #45 of 5,111 hotels in Beijing
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
Marco Polo O
  • Reviews (773)
  • Photos (277)
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  • Room tips (71)
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773 people have reviewed this hotel

Traveler rating
    436
    261
    49
    18
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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English first
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed at Westin Chaoyang in Beijing for 3 nights in May, 2014, as part of Viking Imperial Jewels of China trip. Hotel itself was okay. But location is not very desirable. It is not possible to walk any where of interest near the hotel. Cabs are difficult, if not impossible. There is a line of cabs in the front of... More

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Hong Kong, China
Top Contributor
62 reviews 62 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We were so happy to arrive at our hotel after having a bit of a hassle with the taxis at the airport. I might recommend booking a car through the hotel in order to avoid the hustler taxi drivers at the airport. (FYI, a taxi to/from the airport and to/from the Westin Chaoyang should cost you less than 100RMB so... More

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Buderim, Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A pleasant stay. We had a little difficulty with language on room service, but nothing that a bit of patience couldn't solve. Whoever chose the green decor in the Seasonal Tastes Restaurant seriously needs an eye test

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Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review

Dear Guest, Thank you for choosing The Westin Beijing Chaoyang and sharing your insights on tripadvisor.com. We are glad to know that you are happy with the Westin experience. Please rest assured that we will continue providing Westin renewing stays for you. Look forward to welcoming you again when you're back in Beijing. Stay Well. Hotel Management Team The Westin... More

Singapore, Singapore
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Overall the room was sizeable and comfortable but the pillows were too soft and I got a bit of backache sleeping on the bed. The bedsheets and the covers were so firmly tucked in that it was very difficult to full them and cover myself. The air-conditioning is difficult to control – it is unresponsive and difficult to operate. I... More

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Hong Kong
Top Contributor
61 reviews 61 reviews
44 hotel reviews
276 helpful votes 276 helpful votes
4 of 5 stars Reviewed 1 week ago

This is my first time staying in this hotel, under the Beijing traffic conditions, we have to stay close to wherr your meetings and activities are. Location of Westin is very good, right in the heart of the east Beijing CBD, close to the airport express station, although not in walkable distance. Dining options are limited in the neighborhood, so... More

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Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review

Dear Guest, Thank you for sharing your insights with our friends on tripavisor.com. We are happy to know that our location facilitated your trip in Beijing. At the same time, we have conveyed your feedback towards the Check I/O process with the team respectively to seek for improvement. we appreciate your comments on our hotel. We would look forward to... More

Beijing, China
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

Terrible customer service, 30 mins check out, no help with taxis, zero staff eye contact, book a room on the phone if your lucky, past two experiences took forever, constantly passed from one to the other until you hang up. Do it online well in advance and have a company supporting you with check in / out & a driver,... More

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Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review

Dear Guest, Thank you for your feedback and we are sorry to learn of your disappointment you encountered when staying with us. Your voice has been delivered to the management team. We ensure that improvements are swiftly made and wish to assure you that your future stays will be pleasant. We hope that we could be awarded another opportunity to... More

Beijing, China
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

The Westin Chaoyang Hotel is a very good choice for business travellers in Beijing. Close to the Airport Expressway and the Northeastern part of the 3rd Ringroad it is well located if you have business to do in the city centre or the Sanlitun Embassy Area. The hotel itself provides a high standard service, good and very service minded staff... More

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Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review

Dear Guest, Thank you for taking the time to share your insights here after your stay at The Westin Beijing Chaoyang. It is great to know that you are overall satisfied with your Westin experience. Please rest assured that we will continue to elevate our services to ensure that your future stays remain memorable. We look forward in being of... More

Chengdu, China
Contributor
20 reviews 20 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Hello, I am writing this on the 35 floor lounge just now. I check out in the morning on my way back to Chengdu. I was here for the week on business with co-workers. The hotel is located enough in the city (3rd ring road) yet not to far from the airport. So, it's easy to get around if you... More

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Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review

Dear Guest, Thank you for staying at The Westin Beijing Chaoyang. Your comments are well received and we are happen to know that you were well looked after by our team. We would look forward to welcome you back in the near future for yet another uplifting memory with us. Stay well. Hotel Management Team The Westin Beijing Chaoyang More

East London, South Africa
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Five star service in a nice area of Beijing. Very convenient as it is close to many attractions and easily accessible. Wide selection of both Western and Eastern food at the breakfast buffet and a large variety of restaurants for lunch and dinner. Last, but not least. Great view from the rooms!

Was this review helpful? Yes
Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review

Dear Guest, Thank you for sharing your insights with our friends here on Tripadvisor.com. We are delighted to know that you were satisfied with the hotel, especially the variety of dining options. We would look forward to next visit of yours for another comforting experience. Stay well, Hotel Management Team The Westin Beijing Chaoyang More

Shanghai, China
Top Contributor
77 reviews 77 reviews
27 hotel reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed 2 weeks ago

There is something cold about this hotel. The hardware is fine but the place just seems to lack soul. Service is fine, food is fine, everything is fine...but you are left feeling, well, a little bit cold...

Was this review helpful? Yes
Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review

Dear Guest, Thank you for staying at The Westin Beijing Chaoyang and sharing your insights with us. We regret to know that our service did not meet your expectation. Your feedback is essential for us to improve. Please rest assured that we will elevate our services to ensure that your future stays will be memorable ones. We hope this will... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(25)
  • Breakfast buffet(11)
  • Room service(5)
  • Swimming pool(4)
  • Chinese restaurant(4)
  • Best hotel(3)
  • Ring road(3)

Additional Information about The Westin Beijing Chaoyang

Address: No.7 East Third Ring North Road, Chaoyang District, Beijing 100027, China
Phone Number:
Location: China > Beijing > Beijing Workers' Sports Complex
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Westin Beijing Chaoyang 5*
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Also Known As:
The Westin Beijing Chaoyang Hotel Beijing
Westin Beijing Chaoyang
Beijing Westin

277 photos of this hotel

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Pool/beach area (7)
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Room/suite (51)
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Bathroom (22)
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Hotel & grounds (10)
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Other (160)

Management photos: Courtesy of the property manager

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#20 Spa Hotel in Beijing #21 Business Hotel in Beijing #37 Luxury Hotel in Beijing #45 Family Hotel in Beijing #46 Romantic Hotel in Beijing #369 Best Value Hotel in Beijing
Hotel Class
Official Description (provided by the hotel)
The Westin Beijing Chaoyang is ideally located in the heart of Beijing and only a 25-minute journey from Beijing Capital International Airport. Commercial and shopping centres are also nearby. Hotel features 550 guest rooms and suites, Westin Executive Club facilities, offers 8 entertainment and dining options, 11 meeting rooms for events of various sizes and the signature Heavenly Spa. ... more   less 
Number of rooms
550

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