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All 48 Mombasa hotels

Castle Royal Hotel

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3.0 of 5 Hotel   |   Moi Avenue, Mombasa 0800, Kenya
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Castle Royal Hotel
Ranked #28 of 48 hotels in Mombasa
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95 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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English first
San Francisco, California
2 reviews
4 of 5 stars Reviewed 2 weeks ago

two visits separated by a few days, two different rooms, both large. first visit didn't have hot water but maybe I didn't wait long enough. air conditioner worked. internet worked. the room on the second trip had a nice air conditioner that dribbled water on the bed. I pointed that out to the nice guy showing me the room and... More

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Johannesburg, South Africa
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed here in November 2013. Last minute business trip, didn't want to stay to far away from downtown. I enjoyed the hotel, but it was VERY basic. I had 3 single beds in my room, very limited Wi-Fi (They did apologise and mentioned they were experiencing issues with their internet I saw technicians on ladders all the time trying to... More

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Kampala, Uganda
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 26, 2014

The location of this hotel makes it easier for residents to move around the city easily, and yet charges are pocket friendly. I do not swim so I paid less attention to the swimming pool. The rooms are not excellent though

Was this review helpful? Yes 3
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 21, 2014

Its a nice hotel with good clean rooms . Staff is friendly and services are good . Doesn't have gym and swimming pool . Located in the heart of city . If room choice prefer to take the back side room as they are quieter . Over all value for money.

Was this review helpful? Yes 1
Hendersonville, NC
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 8, 2014

Just a good place to relax. Town is just a walk away, the beach is very close and all the service was helpful and friendly. I thought the food was good, remembering that when in Rome, do as the Roman's do.

Was this review helpful? Yes 1
Bedford, United Kingdom
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 19, 2014

We only stayed here at the end of our holiday but was a continual stop during the day as it was a very welcoming atmosphere. The evenings entertainment in the evenings also made it one of our favourite evening ventures. I can also strongly recommend the Chinese restaurant up stairs.

Was this review helpful? Yes 1
14 reviews 14 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 19, 2014 via mobile

A comfortable hotel in a fine colonial building. The staff are mostly friendly and helpful - one in particular was just a bit TOO damn friendly - the food is mostly pretty good, but avoid the pizza! One thing that's annoying is that "housekeeping" do their stuff in stages, so they may take the soap and towels away (even though... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed December 12, 2013

This hotel is great - if you were living in 1960! The building is sooo run down, NOTHING WORKS, no air con, no hot water, power cuts. even the ceilings in the hall ways are falling down! Worse - the complete incompetence of the staff. eg 45 minutes to check out - seriously! Result - I missed my flight. Way... More

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Utrecht, The Netherlands
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 22, 2013

We spend several nights in this hotel en we liked it! The hotel is charming and the location of the bar/restaurant/terrace in the front is just great. You can just sit here all day, sipping delicious cappucino's and watching people. Free wifi is available on the terrace and in the rooms. Rooms are ok, nothing special, but beds are nice,... More

Was this review helpful? Yes 2
5 reviews 5 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 30, 2013 via mobile

Stayed here for 2 days. Management are incompetent. Power failed in room. Management did nothing to rectify situation in spite of saying to would be attended to "immediately" left in dark without air con, shower or TV. Rooms smell of mould and damp. The ceilings are decrepit with water dripping down plus asbestos flakes everywhere. The place is a health... More

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Additional Information about Castle Royal Hotel

Address: Moi Avenue, Mombasa 0800, Kenya
Location: Kenya > Coast Province > Mombasa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Castle Royal Hotel 3*
Also Known As:
Castle Royal Mombasa

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Hotel & grounds (1)
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Official Description (provided by the hotel)
The Newly Refurbished Castle Royal Hotel is situated in Mombasa town Center and is a favourite of all visitors to Mombasa. All rooms are fitted with electric door locks, electric safes, air conditions, TV, Dstv channels, Ultra Violet retardant windows, sound proofing, and en-suite. The hotel boasts a coffee bar, Long Bar and Restaurant. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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