We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 47 Mombasa hotels

Castle Royal Hotel

Save Saved
You added Castle Royal Hotel to your Saves list
3.0 of 5 Hotel   |   Moi Avenue, Mombasa 0800, Kenya
Hotel amenities
  • Overview
  • Reviews (95)
  • Photos (41)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (17)
  • Location
  • More
Castle Royal Hotel
Ranked #27 of 47 hotels in Mombasa
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Mombasa
Check In Check Out
true
Write a Review

95 people have reviewed this hotel

Traveler rating
    12
    34
    23
    16
    10
See reviews for
16
26
11
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Turkish first
  • Any
English first
San Francisco, California
2 reviews
4 of 5 stars Reviewed 2 weeks ago

two visits separated by a few days, two different rooms, both large. first visit didn't have hot water but maybe I didn't wait long enough. air conditioner worked. internet worked. the room on the second trip had a nice air conditioner that dribbled water on the bed. I pointed that out to the nice guy showing me the room and... More

Was this review helpful? Yes
Johannesburg, South Africa
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed here in November 2013. Last minute business trip, didn't want to stay to far away from downtown. I enjoyed the hotel, but it was VERY basic. I had 3 single beds in my room, very limited Wi-Fi (They did apologise and mentioned they were experiencing issues with their internet I saw technicians on ladders all the time trying to... More

Was this review helpful? Yes
Kampala, Uganda
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 26, 2014

The location of this hotel makes it easier for residents to move around the city easily, and yet charges are pocket friendly. I do not swim so I paid less attention to the swimming pool. The rooms are not excellent though

Was this review helpful? Yes 3
India
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 21, 2014

Its a nice hotel with good clean rooms . Staff is friendly and services are good . Doesn't have gym and swimming pool . Located in the heart of city . If room choice prefer to take the back side room as they are quieter . Over all value for money.

Was this review helpful? Yes 1
Hendersonville, NC
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 8, 2014

Just a good place to relax. Town is just a walk away, the beach is very close and all the service was helpful and friendly. I thought the food was good, remembering that when in Rome, do as the Roman's do.

Was this review helpful? Yes 1
Bedford, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 19, 2014

We only stayed here at the end of our holiday but was a continual stop during the day as it was a very welcoming atmosphere. The evenings entertainment in the evenings also made it one of our favourite evening ventures. I can also strongly recommend the Chinese restaurant up stairs.

Was this review helpful? Yes 1
Contributor
14 reviews 14 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 19, 2014 via mobile

A comfortable hotel in a fine colonial building. The staff are mostly friendly and helpful - one in particular was just a bit TOO damn friendly - the food is mostly pretty good, but avoid the pizza! One thing that's annoying is that "housekeeping" do their stuff in stages, so they may take the soap and towels away (even though... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed December 12, 2013

This hotel is great - if you were living in 1960! The building is sooo run down, NOTHING WORKS, no air con, no hot water, power cuts. even the ceilings in the hall ways are falling down! Worse - the complete incompetence of the staff. eg 45 minutes to check out - seriously! Result - I missed my flight. Way... More

Was this review helpful? Yes
Utrecht, The Netherlands
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 22, 2013

We spend several nights in this hotel en we liked it! The hotel is charming and the location of the bar/restaurant/terrace in the front is just great. You can just sit here all day, sipping delicious cappucino's and watching people. Free wifi is available on the terrace and in the rooms. Rooms are ok, nothing special, but beds are nice,... More

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 30, 2013 via mobile

Stayed here for 2 days. Management are incompetent. Power failed in room. Management did nothing to rectify situation in spite of saying to would be attended to "immediately" left in dark without air con, shower or TV. Rooms smell of mould and damp. The ceilings are decrepit with water dripping down plus asbestos flakes everywhere. The place is a health... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Castle Royal Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Castle Royal Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Castle Royal Hotel

Address: Moi Avenue, Mombasa 0800, Kenya
Location: Kenya > Coast Province > Mombasa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Castle Royal Hotel 3*
Also Known As:
Castle Royal Mombasa

41 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (41)
Viewed
Hotel & grounds (5)
Viewed
Dining (5)
Viewed
Room/suite (9)
Viewed
Bathroom (5)
Viewed
View from room (1)
Viewed
Other (16)

Management photos: Courtesy of the property manager

Viewed
All management photos (1)
Viewed
Hotel & grounds (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Mombasa with
any amenities

Amenities

Restaurant Room Service
Hotel Class
Official Description (provided by the hotel)
The Newly Refurbished Castle Royal Hotel is situated in Mombasa town Center and is a favourite of all visitors to Mombasa. All rooms are fitted with electric door locks, electric safes, air conditions, TV, Dstv channels, Ultra Violet retardant windows, sound proofing, and en-suite. The hotel boasts a coffee bar, Long Bar and Restaurant. ... more   less 
Number of rooms
68

Questions & Answers

Questions? Get answers from Castle Royal Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer