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All 45 Mombasa hotels

New Palm Tree Hotel

3.0 of 5 Hotel   |   Nkruma Road, Mombasa, Kenya
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Ranked #28 of 45 hotels in Mombasa
A recent review
4 of 5 stars reviewed 3 weeks ago
Shauny79 Cologne, Germany
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73 people have reviewed this hotel

Traveler rating
    2
    24
    30
    13
    4
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12
29
12
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Quebec City, Canada
Contributor
15 reviews 15 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel for 2 nights in March 2014. This very basic hotel is situated in Mombasa downtown (Mombasa Island), about 20 minutes walk from the Fort Jesus. Good things about this hotel: (1) downtown location; (2) relatively low price; (3) water availability 24/24; (4) air conditioning (very noisy but also much needed). Bad and very bad things:... More

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Cologne, Germany
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed for three nights in this hotel, and I was very satisfied with my stay. By Kenyan standards the price is good value - the staff are very helpful and friendly, the rooms are clean, and the location is great. There is a cafe, some computers for internet use, and good Wifi on the roof terrace. I definitely recommend... More

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Addis Ababa, Ethiopia
Top Contributor
55 reviews 55 reviews
33 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Let me start by saying I've stayed in much worse places over the 17 years I've been traveling in Africa. However, for a place that does online check in and gets some very good reviews on tripadvisor, this place was a disappointment. Rooms were very run down, my toilet was not flushing and it took a long time for the... More

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Newcastle upon Tyne, United Kingdom
2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 22, 2014

I've stayed in Mombasa a few times - always on a budget - and this is the best of the budget hotels i have seen. The staff were great, really helpful, full of sensible advice re security etc and know the town and what its mix of international travellers want. Staying here in the old town helps you to have... More

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London
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 10, 2014

My boyfriend and I stayed here for one night before returning to Nairobi as it was close to where our bus left (Crown Bus stop on Moi Road) so was very convenient for us. The room and bathroom was very clean, had a decent mosquito net, air con (with restricted usage times due to energy saving) and a fan. The... More

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Nairobi, Kenya
Top Contributor
53 reviews 53 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed January 26, 2014 via mobile

This place has history. It's one of the few remaining colonial era hotels on Mombasa island! close to the old town and Fort Jesus. They did some sort of makeover some years ago, with all rooms now having air conditioning and TVs. While the AC work don't bother about the TVs - the few times I stayed there they had... More

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New York City, New York
Contributor
15 reviews 15 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 26, 2014

Lets start off with the pros. The AC worked, the internet worked and the hot water worked. All good things. The location is pretty nice too. But the whole place is run down, shabby furnishings throughout and dirty. I realize that the price is low and for that I don't expect luxury. But a fresh coat of paint would go... More

Was this review helpful? Yes 1
Cologne, Germany
Contributor
16 reviews 16 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 25, 2014

Well situated as close to the old town and Fortress. Nice old architecture that is located in the heart of Mombasawith restaurant and cafe. Hotel can be booked online. Rooms are simple but clean with air condition and mosquito nets. Staff is friendly and helpful. Good meeting place.

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Amsterdam
Top Contributor
75 reviews 75 reviews
69 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed January 14, 2014

The great thing of the Palm Tree hotel is there innercourt. Meaning that, although in the middle of town, you have a place to sit outside in front of your room. For the rest, the rooms are a bit tired, but the bed was good and a new mosquitonet. The location does it and the staff is friendly and professional.... More

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Turku, Finland
Top Contributor
64 reviews 64 reviews
63 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed January 8, 2014

We stayed at this poor hotel only one and half nights before safari. Fortunately so short visit. We wanted to stay one day in Mombasa town center and didn’t want to pay for expensive beach resort because we were going to Bamburi beach after safari anyway. After reading the reviews I thought it could be worth of short stay. But... More

Was this review helpful? Yes 2

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Additional Information about New Palm Tree Hotel

Address: Nkruma Road, Mombasa, Kenya
Location: Kenya > Coast Province > Mombasa
Amenities:
Restaurant
Hotel Style:
Ranked #28 of 45 hotels in Mombasa
Price Range (Based on Average Rates): $
Hotel Class:3 star — New Palm Tree Hotel 3*
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