We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Reef Hotel

Nyali beach | off Mount Kenya Road, Mombasa 82234-8010, Kenya
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Reef Hotel
View Map
Add Photo Write a Review

297 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    65
    123
    63
    15
    31
See reviews for
48
119
33
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (297)
  • Mar-May only
    (70)
  • Jun-Aug only
    (48)
  • Sep-Nov only
    (81)
  • Dec-Feb only
    (98)
All months
Nairobi, Kenya
1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel is averagely good.The rooms need upgrading, the breakfast provided is basic, more variety to cater to vegetarians, include local meals in the ala carte menu e.g pilau,ugali, sukuma. Have a DJ or Band perform on particular days.

Review collected in partnership with this hotel

Was this review helpful? Yes
Nairobi, Kenya
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Great value for your money especially considering the hotel is located next to the beach, very nice pool, very friendly staff and delicious food. Everything else is average. I booked my room from Nairobi and got contradictory information when I arrived at the hotel, quite disappointed.

Was this review helpful? Yes 1
Ostend, Belgium
Level Contributor
69 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in Reef rom Monday till Friday. The welcome was very warm and friendly. The first night we received a room on the third floor, our daughters had one at the second floor. After asking wheter we could be on the same floor, this was swiftly solved. The hotel has a huge garden and an attracktive pool. The beach... More 

Was this review helpful? Yes
Oslo, Norway
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The rooms are cool and good, with aircondition and mosquito nets. We especially loved the pool aerea, with two pools, one of them with a bar. The dinners at the hotel were mostly not good, so we ended up going out for dinner. Lots of good restaurants in the aerea

Was this review helpful? Yes
Nairobi Region, Kenya
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 18, 2015

positives, they have a very clean swimming pool and located just next to the beach......Negatives, the shower head wasn't working, the house keeping don't respect do not disturb sign, food was very average, found bed bug on my bed couldn't sleep. ordered a cocktail one night it came in a big glass the next night in a tiny glasses for... More 

Was this review helpful? Yes 1
joe e, Front Office Manager at Reef Hotel, responded to this review

Dear Holaken, Thanks for your review posted on the trip advisor about your stay at The Reef Hotel in July,2015. We have noted all your concerns and measures have already been taken to rectify some of them. I wish to extend our apologies to you for the shortcoming experienced during your stay with us. I will however need to respond... More 

Travelers are raving about these Mombasa hotels

Level Contributor
3 reviews
5 of 5 stars Reviewed July 17, 2015

I chose Reef hotel after reading reviews on tripadvisor and i was not disappointed. We arrived late in the evening and even though we were shown into a room we hadn't booked, the staff were more than happy to exchange for a suitable room. The ocean view from our room was breathtaking, breakfast was lovely and varied, a mix of... More 

Was this review helpful? Yes
Nairobi, Kenya
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 10, 2015

whether you are planning a large corporate party,a wedding party reception,seminar ...Reef hotel is all rounded.located in Nyali area and overlooking the ocean.the beach here is clean and peaceful.hotel rooms and customer service good.

Was this review helpful? Yes
UK
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 27, 2015

A beautiful place, set in a tropical garden, 3 swimming pools & wonderful staff, everyone so welcoming and helpful. Stepped straight out of my room into the garden... Had the best Pina Colada Ever in the pool bar! & my first taste of fresh coconut on the beach, wonderful. Well worth a visit, great price, but I think due to... More 

Was this review helpful? Yes 3
Bangalore
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed May 21, 2015

Ok.. This is going to be one big review !! At the time I wrote this, the number of people that has marked the reef as excellent = 62, very good = 118, average = 61, poor = 14 and terrible = 31. So it becomes a huge task to understand what kind of a hotel this actually is !!... More 

Was this review helpful? Yes 5
1 review
4 of 5 stars Reviewed May 4, 2015

I was in Nyali Reef for three days in April this year. This was my second stay, having first visited the place in August 2015. The hotel is always welcoming with excellent and friendly staff. The rooms are extra ordinary and the facilities especially the swimming pools are just wonderfull. What an opportunity to make new friends while engaging in... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

262 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (240)
Viewed
Hotel & grounds (44)
Viewed
Dining (13)
Viewed
Pool/beach area (33)
Viewed
View from room (15)
Viewed
Room/suite (28)
Viewed
Bathroom (5)
Viewed
Other (102)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Hotel & grounds (6)
Viewed
Pool/beach area (3)
Viewed
View from room (1)
Viewed
Dining (1)
Viewed
Room/suite (3)
Viewed
Other (8)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Mombasa hotels
3.5 mi away
Severin Sea Lodge
Severin Sea Lodge
#2 of 14 in Bamburi
4.0 of 5 stars 378 reviews
3.0 mi away
Kenya Bay Beach Hotel
Kenya Bay Beach Hotel
#3 of 14 in Bamburi
4.0 of 5 stars 251 reviews
0.4 mi away
Bahari Beach Hotel
Bahari Beach Hotel
#7 of 53 in Mombasa
4.0 of 5 stars 74 reviews
Show Prices
Show Prices
Show Prices
3.0 mi away
Bamburi Beach Resort
Bamburi Beach Resort
#7 of 14 in Bamburi
4.0 of 5 stars 87 reviews
1.6 mi away
Nyali International Beach Hotel
0.6 mi away
PrideInn Hotel Nyali
PrideInn Hotel Nyali
#5 of 53 in Mombasa
4.0 of 5 stars 43 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay