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All 47 Mombasa hotels

Reef Hotel

3.0 of 5 Hotel   |   Nyali beach | off Mount Kenya Road, Mombasa 82234-8010, Kenya
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Reef Hotel
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Ranked #17 of 47 Hotels in Mombasa
A recent review
5 of 5 stars reviewed 1 week ago
Barockfan Hamburg
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264 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Hamburg
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The reef beach in Mombasais a Very good Hotel, has very frienly staff and a very nice beach. The rooms are clean and the foid is realy good testing. It is directly at the beach and the is also a very nice beach bar.

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Contributor
19 reviews 19 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

I visited this hotel in april 2014, and to be honest the stay was not bad. But now, 5 months after i checked out, the hotel charged my visa card for the stay again. The hotel asked me to show bankstatements as a proof for the double charge. And when i did, the hotel deny their action, even tho the... More

Was this review helpful? Yes 1
Warsaw, Poland
Contributor
12 reviews 12 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Reef is rather budget hotel in decent area. We decided for it mainly because of the beautiful view of the ocean. It could be see directly from the pool. Food was nice, we liked the variety. People are very friendly and in our opinion it was not only because we are tourists. They do like to smile. There is also... More

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Heidesheim, Rheinland-Pfalz, Germany
1 review
4 of 5 stars Reviewed 4 weeks ago

Very nice Hotel, with very friendly staff and very nice location. Pool staff were always motivated to give fun to all the guests. Also in in the evening. The animation team, full of nice guys with a good portion of fun, politeness, good humor and professionalism to work with guests. If you have any question everybody tried to support you... More

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Naivasha, Rift Valley, Kenya
1 review
4 of 5 stars Reviewed September 15, 2014

Stayed at Reef Hotel, Nyali for 3 nights in early September with my daughter. Very friendly staff. They call you by your first name right from reception! The room we got was good, awesome view of the sea and the gardens. The food was good too and we enjoyed our stay. Recommend this hotel to all. Thank you, we shall... More

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1 review
5 of 5 stars Reviewed September 3, 2014

Aug 2014: The hotel was beautiful and the service were excellent. The reception was welcoming and the food was delicious. The rooms were fabulous and the sea view was amazing. All the staff were excellent and Mr Maulid had a sense of humour. We all enjoyed our stay and will recommend the hotel for families thank you Reef hope to... More

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Oslo, Norway
Top Contributor
104 reviews 104 reviews
36 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed August 27, 2014

This hotel has been around for a good number of years. It has been upgraded and maintained regularly and it looks in decent shape. My room was nice and clean with sea view. The bathroom was a bit old style but everything worked fine. The swimming pools at Reef are very nice, one has a "swim up" bar. The hotel... More

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Nairobi, Kenya
2 reviews
3 of 5 stars Reviewed August 15, 2014 via mobile

We were here with my boyfriend on toward end of may 2014. Location is great near to nyalo town where we have shopping malls. The inhotel clubs service were excellent very welcoming guys.unlike the hotel eating place the waitresses had some atitude we never liked.at some point we were late for breakfast so they had almost moved all the buffet... More

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Ann G, Manager at Reef Hotel, responded to this review

We would like to take this opportunity to thank you for having chosen Reef Hotel for your recent holiday and having spared time to share your experiences. We are glad to hear that you liked it so much and that you had a good time with us. Upon reading your comment we immediately took action and called a meeting with... More

Kaiserslautern, Germany
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 7, 2014

This Hotel in african style is one of the best in Mombasa.The service,eat and shows are very nice and very good.I had a beautifull time there.Thank you Reef Hotel.The pools was allways clean,the team understands humor.Taxis were always ready.And not to forget the little souvenirs shop in the hotel.

Was this review helpful? Yes 1
Ann G, Manager at Reef Hotel, responded to this review

We would like to take this opportunity to thank you for having chosen Reef Hotel for your recent holiday and having spared time to share your experiences. We are glad to hear that you liked it so much and that you had a good time with us. We work hard to keep our standards high and are pleased to read... More

Nairobi, Kenya
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 17, 2014

Nice hotel, nice food and right on the beach, the rooms are a bit tired though and you don't get value for money. We stayed here for 3 nights and enjoyed ourselves. The safe in the room is not available for free! The hotel requires you to rent it if you want to use. We did a mistake and chose... More

Was this review helpful? Yes 1
Ann G, Manager at Reef Hotel, responded to this review

Dear Guest, I would like to take this opportunity to thank you for having chosen Reef Hotel for your recent holiday and having spared time to share your experiences. We have taken note of your feedback and we are looking into the matter so as to ensure it never reoccurs and all our guests are comfortable throughout their stay. We... More

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Additional Information about Reef Hotel

Address: Nyali beach | off Mount Kenya Road, Mombasa 82234-8010, Kenya
Location: Kenya > Coast Province > Mombasa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Reef Hotel 3*
Number of rooms: 146
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Also Known As:
Reef Hotel Mombasa

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