After I submitted my dates for booking, I was sent a very long email about what a pleasure it would be to have us and all of the help they could provide. After two weeks of discussing possible excursions, transportation, and requesting a confirmation or deposit information several times, I was suddenly informed that those dates were not available. TWO... more

This is a fantastic 3* hotel. During my time that i stayed there I didn't encounter any problems in my room, the staff were extremely friendly and there was entertainment in the hotel bar/restaurant every night which kept us entertained and allowed us to make friends on this trip. The one thing I will say is that the food was... more

The worst hotel I have ever seen in my life,and I wonder why it is called a hotel in the first place!!!!!!!!! I wonder who is giving positive comments on this hotel!!!!!!!!!!!!!!!!¨The hotel is written 3 stars but its more of 1 star as a 3 star hotel. It has over 80% residential occupancy so I guess is not meant... more

As Jon J says the staff are very friendly and are willing to chill with holiday makers. We were there at the same time and I must agree with the things said about the drinks, and must also add that the food was mostly terrible. Cant really complain though as we had gotten a really cheap package. The rooms are... more

Not a top quality hotel. If you are looking for luxury this is noy for you. But on the other hand if you are looking for polite and friendly staff who will interact with you all day and night then book it now!! Sadly they havent really embraced the all inclusive idea too well. You will have to buy all... more

Rooms a little run down, but staff, food and service...first rate. For the money you pay this is an excellent place to stay. If you cannot afford Whitesands this is good for you. more

This used to be a wonderful hotel, but now its in total neglect!! save for the friendly staff. The bathroom water runs out while showering, no drinking water only miserable looking flasks with salty water in the bathroom!! The rooms will do with total refurbishment. The aircon does not work most of the time, it goes on and off!! When... more

been 2 years since i was at the reef, and i must say it has improved! they offer superb air packages from nairobi! conference facilities - clean but fans and a/c were not adequate and abit noisy (reducing concentration which is so hard in that heat anyways) food - good selection and fresh..plates are warmed too! rooms - average amenities... more

I first thought the hotel was a bit dismal but then looking at all the staff with beautiful smiley faces that soom went, greeted with refreshing glass of cold fruit juice at reception and were able to check in right away. The room was very clean with a very good air conditioning .. There is a TV but no hairdryer... more