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Hotel Sapphire Limited

Mwembe Tayari Rd, Mombasa, Kenya
Hotel Sapphire Limited
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5 reviews from our community

Traveler rating
    0
    1
    0
    2
    2
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1
Couples
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Solo
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2
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (5)
  • Mar-May only
    (2)
  • Jun-Aug only
    (1)
  • Sep-Nov only
    (1)
  • Dec-Feb only
    (1)
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Cochin
Top Contributor
163 reviews 163 reviews
51 hotel reviews
166 helpful votes 166 helpful votes
4 of 5 stars Reviewed August 26, 2013

Very friendly and competent staff especially at the reception. Free Wi Fi in rooms. Decent rooms at reasonable price. Location is good with the roads around quire safe to move around all day. All varieties of foods available in restaurant. Courteous staff in the restaurant.

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1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 20, 2013

Nothing works,horrible breakfast made by the owners relatives.They also ran a newspaper hawking service to disturb your lousy breakfast . Good if you have given up on life. No backup generator ,no working tv(not that I needed one).not even one bottle of drinking water in the room. Everything that doesn't work is treated humorously. What a dump!!!

Was this review helpful? Yes 5
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 2, 2012

I've been staying at this hotel since it opening and always had a brilliant experience. The staff used to be friendly, the chef would go out of his way to speak to you in the morning and make whatever you wanted fresh. Now it's all changed, the management has changed and give you the attitude of not caring. I went... More 

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Berlin, Germany
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed March 20, 2012

Some rooms are ok, some others absolutely not. No maintenance in this hotel. Some hotel rooms cannot even be locked !! After trying 3 rooms, they give as at least a good one, with lot of space. Only good thing : king size bed. No Internet ! Breakfast is awfull, you eat it because you are hungry not because you... More 

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