We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Sapphire Limited

Mwembe Tayari Rd, Mombasa, Kenya
Hotel Sapphire Limited
Write a Review

6 reviews from our community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    0
    1
    1
    2
    2
See reviews for
1
Couples
0
Solo
0
3
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
  • All months
    (6)
  • Mar-May only
    (3)
  • Jun-Aug only
    (1)
  • Sep-Nov only
    (1)
  • Dec-Feb only
    (1)
All months
Cochin
Level Contributor
218 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 264 helpful votes
4 of 5 stars Reviewed August 26, 2013

Very friendly and competent staff especially at the reception. Free Wi Fi in rooms. Decent rooms at reasonable price. Location is good with the roads around quire safe to move around all day. All varieties of foods available in restaurant. Courteous staff in the restaurant.

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed April 20, 2013

Nothing works,horrible breakfast made by the owners relatives.They also ran a newspaper hawking service to disturb your lousy breakfast . Good if you have given up on life. No backup generator ,no working tv(not that I needed one).not even one bottle of drinking water in the room. Everything that doesn't work is treated humorously. What a dump!!!

Was this review helpful? Yes 6

Travelers are raving about these Mombasa hotels

London, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed October 2, 2012

I've been staying at this hotel since it opening and always had a brilliant experience. The staff used to be friendly, the chef would go out of his way to speak to you in the morning and make whatever you wanted fresh. Now it's all changed, the management has changed and give you the attitude of not caring. I went... More 

Was this review helpful? Yes 2
Berlin, Germany
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed March 20, 2012

Some rooms are ok, some others absolutely not. No maintenance in this hotel. Some hotel rooms cannot even be locked !! After trying 3 rooms, they give as at least a good one, with lot of space. Only good thing : king size bed. No Internet ! Breakfast is awfull, you eat it because you are hungry not because you... More 

Was this review helpful? Yes 6
Questions? Get answers from hotel staff and past guests. Ask a question

8 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Pool/beach area (1)
Viewed
View from room (2)
Viewed
Room/suite (1)
Viewed
Bathroom (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (1)
Viewed
Other (1)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Mombasa hotels
0.2 mi away
PrideInn Hotel Mombasa
PrideInn Hotel Mombasa
#2 of 53 in Mombasa
4.5 of 5 stars 31 reviews
0.7 mi away
New Palm Tree Hotel
New Palm Tree Hotel
#35 of 53 in Mombasa
3.0 of 5 stars 83 reviews
1.1 mi away
BEST WESTERN PLUS Creekside Hotel
Show Prices
Show Prices
Show Prices
0.3 mi away
Sentrim Royal Castle Hotel
Sentrim Royal Castle Hotel
#41 of 53 in Mombasa
3.0 of 5 stars 9 reviews
0.5 mi away
Jundan Hotel
Jundan Hotel
#16 of 53 in Mombasa
4.5 of 5 stars 6 reviews
6.8 mi away
Kenya Bay Beach Hotel
Kenya Bay Beach Hotel
#3 of 14 in Bamburi
4.0 of 5 stars 251 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities