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Sentrim Royal Castle Hotel

Moi Avenue | P.O,Box 43436, Mombasa 00100, Kenya
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1 room 1 adult
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11 Reviews from our TripAdvisor Community

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Nairobi, Kenya
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 13, 2015

I have stayed here on 3 occasions since 2012. The first time was really good! I got a room on the third floor and at a good rate. Subsequent visits have not been as good. I got a terrible room on the second visit. On my last visit i requested for an Executive room and was disappointed. The rooms need... More 

Helpful?
Thank Lawi_Sultan
Rajni S, Manager at Sentrim Royal Castle Hotel, responded to this review

Dear Lawi, we value you as our repeat client and are grateful for your choosing to book at Castle Royal hotel. Its a shame that we could not give you the satisfaction you wanted during your last visit with us. I am pleased to let you know that we have completed renovating most of our rooms giving them a complete... More 

Nairobi
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 30, 2015 via mobile

I enjoyed the large and comfy rooms and the warm showers. So soothing and would wish to spend more time there during my next visit to the coast. Definitely would advice anyone who has not yet tried this hotel to do so soonest. Excellent service.

Helpful?
1 Thank bernardwambua
Nairobi, Kenya
Level Contributor
68 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed June 7, 2015 via mobile

This hotel is a landmark in Mombasa. Changing management hands many times over the decades. Really just a 3 star hotel. A bit over priced for what you get. Good place to meet for coffee if you are downtown.

Helpful?
Thank Miotoni
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 30, 2014

For me it was a special and unique place attention. The staff is very professional and the rooms apart from being in very good condition, have plenty of cleaning and also very well equipped.In my business I prefer this hotel as it is close to the sites I visit, and displacement to other business centers gives much advantage over other... More 

Helpful?
1 Thank Walter C
Nairobi, Nairobi, Kenya
1 review
3 of 5 stars Reviewed October 21, 2014

The room was fine.Warm and well lit,However the breakfast setting and presentation was substandard and not appealing at all.The breakfast was not fresh and the sausages dry.I believe your chef can do better.

Review collected in partnership with this hotel

Helpful?
Thank oppkash36
Nairobi, Kenya
1 review
4 of 5 stars Reviewed October 16, 2014

I enjoyed the service, the rooms and the serenity of the hotel's environment. I love the fact that the rooms have a hair blow dryer, small kettle to make your evening tea or coffee and a balcony to enjoy the breeze. I appreciate the efforts of management to renovate the hotel and keep it modern and well fitted.

Review collected in partnership with this hotel

Helpful?
Thank Grace M
Nairobi, Kenya
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 21, 2013

Castle Royal is a great old building in a good location of Mombasa, but unfortunately it does nothing to make its guests feel special or to enhance their experience on the Coast. The rooms are fine, but not a whit of decoration or anything to make them the least bit interesting. Our air conditioner was broken, which in Mombasa is... More 

Helpful?
2 Thank L Y

Travelers are raving about these Mombasa hotels

Abu Dhabi
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 1, 2013

Check in was hastle free the receptionist who checked me in was great The hotel needs a major upgrade The hotel 1st room was not clean. The shower was not working The shower in the 2nd room was ok , the bed rails were dusty , the table mats in the whole room were filthy. The towels were appalling so... More 

Helpful?
1 Thank xats G
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10 photos of this hotel

Management photos: Courtesy of the property manager

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