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Sai Rock Beach Hotel & Spa

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Mombasa-Malindi Road, Mombasa 80100, Kenya (Formerly PrideInn Hotel and Conferencing Sairock)
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1 room 1 guest
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Sai Rock Beach Hotel & Spa
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44 Reviews from our TripAdvisor Community

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Traveler rating
    5
    11
    9
    5
    14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Italian first
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English first
  • All months
    (44)
  • Mar-May only
    (8)
  • Jun-Aug only
    (15)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (10)
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I had a good experience overall at Sai Rock Hotel, the staff were readily available to assist the WiFi connection is fast and efficient and the rooms are clean, though could do with some modern touch ups on the decor.

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Nairobi, Kenya
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Staff are perfect especially the swimming pool team. The rooms are below average still lagging on the early 19th century decor. The food is perfect and the location is accessible. The beach is crowded but for a business traveller is a perfect place since: 1.Easily accessible 2.Fast WIFI 3.Quiet Location 4. Good conference facilities.

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Nairobi, Kenya
1 review
1 of 5 stars Reviewed 2 weeks ago

This is one of the hotels that really made my stay in Mombasa a nightmare.Having booked through my professional association (KPA) for a conference with full board stay. We had to be "dumped" in a nearby cheap hotel whose rooms had no running water and there breakfast cereals had cockroaches. I really felt cheated and swindled by this hotel during... More 

Was this review helpful? Yes
Ritesh V, Operations Manager at Sai Rock Beach Hotel & Spa, responded to this review

Dear Bonventure M, Thank you for taking time to review. Although your review does not concern our property, should you have reported this matter to the Sai Rock management, the matter would have been resolved in time. We could have assisted you further if you could have mentioned the name of the other hotel for us to take the necessary... More 

Travelers are raving about these Mombasa hotels

Nairobi, Nairobi Area, Kenya
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

As a young person, what i loved was FAST WI-FI in all rooms and halls. I kept in touch easily with family and friend in Nairobi online. Their Rooms are great, especially the apartments, though a little bit old - they have retained their glamour and are clean. The Ocean view is great too. Their food is good. Their staff... More 

Was this review helpful? Yes
Ritesh V, Operations Manager at Sai Rock Beach Hotel & Spa, responded to this review

Dear Kenneth, Thank you for taking time to review Sai Rock Beach Hotel & Spa. We appreciate your comments and look forward to your next visit. Asante Sana. Regards. More 

1 review
5 of 5 stars Reviewed July 25, 2015

Sai Rock is a developed and improved hotel in mombasa. In dat tx xervicez are dat friendly and v high conxideration to itx cuxtomers. It haz halls occomadating more than 1000 pple thatx great at Said Rock.It has three swimming pools near de ocean in which acces to sea breeze accomadation rates r dat very friendly 4 sure its de... More 

Was this review helpful? Yes
Ritesh V, Operations Manager at Sai Rock Beach Hotel & Spa, responded to this review

Dear Samuel M., Thank you for your wonderful review on Sai Rock Beach Hotel & Spa. We are glad to learn that your stay with us was wonderful. Looking forward to host you again in the near future. Asante Sana! Regards. More 

Kuala Lumpur, Malaysia
Level Contributor
268 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
3 of 5 stars Reviewed July 16, 2015

The hotel is located next to the beach and is competitively priced against other hotels in the area but the WiFi during my stay was non existent in the first room I was given and was almost non existent in the second room. Plus the standard of rooms in A wing is relatively better than in the B wing so... More 

Was this review helpful? Yes 1
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 19, 2015

One of the most iconic hotel in mombasa .Great views of the beach . Staff are awesome . The rates are very reasonable and its a great all round family place . It also boast huge conferencing facilties great for meetings and parties .

Was this review helpful? Yes 3
Ritesh V, Operations Manager at Sai Rock Beach Hotel & Spa, responded to this review

Dear Zam, Thank you for wonderful review. Your rating on service has been noted and measures are in progress on improvement. We look forward to host you again! Best Regards. More 

Nairobi, Kenya
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed January 27, 2015

This Hotel can barely be called a beach hotel.It is so squeezed and haphazardly put together.The service is so poor and the staff are barely trained and looked overworked.The food is bare minimum and the staff strictly serve you the meats at the 'buffet' so that you dont have what amount you want.Clearly cost cutting to the highest degree.The hotel... More 

Was this review helpful? Yes 2
Ritesh V, Operations Manager at Sai Rock Beach Hotel & Spa, responded to this review

Dear Missment, Thank you for taking the time for the review. We express sympathy that your experience fell short of expectation. Your feedback is extremely valuable to us as we strive to improve on each and every stay. The service staff have been put on continuous training so that consistency is maintained. The cooks serving meats on the buffet was... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 21, 2015

Sai Rock is well located with friendly staff and great access to the beach. However, the rooms are horrible with cabinet doors falling off, showers with slow flow, creaky old furniture, no mini bar and no complimentary bottles of water in the room. If taking a meal at the restaurant on either half on full board, prepare to spend cash... More 

Was this review helpful? Yes 1
Ritesh V, Operations Manager at Sai Rock Beach Hotel & Spa, responded to this review

Hi Sheila, Thank you for your time to review Sai Rock Beach Hotel & Spa. We have gone through your review and have made necessary changes immediately - cupboard door has been repaired and so has the shower head been replaced. We however insist if you could have made a report at the reception, this could have been fixed immediately.... More 

Ahmedabad
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 23, 2014

Great location on Bamburi beach, thought quite a distance from the town - but a lovely place to unwind. Staff is mostly caring & sensitive. Food is reasonable, if you are a vegetarian do not opt for the buffet, better chose Ala-carte. Take your camera along - hotel has some fantastic rustic furniture, a bar made out of the boat,... More 

Was this review helpful? Yes
Ritesh V, Operations Manager at Sai Rock Beach Hotel & Spa, responded to this review

Dear HimanshuSharma, Thank you for your wonderful review on Sai Rock Beach Hotel. Your points have been noted, just to update you on the general progress that we are currently working on the finer details for all the rooms and apartments that will regularly be monitored. I'm sure you will find a difference on your next visit at Sai Rock... More 

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