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Sai Rock Beach Hotel

4.0 of 5 New Mombasa-Malindi Rd | Bamburi Beach North Coast, Mombasa 80100, Kenya (Formerly PrideInn Hotel and Conferencing Sairock)
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Sai Rock Beach Hotel
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Sai Rock Beach Hotel
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35 reviews from our community

Traveler rating
    3
    8
    8
    3
    13
See reviews for
7
8
3
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Ahmedabad
Contributor
13 reviews 13 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 23, 2014

Great location on Bamburi beach, thought quite a distance from the town - but a lovely place to unwind. Staff is mostly caring & sensitive. Food is reasonable, if you are a vegetarian do not opt for the buffet, better chose Ala-carte. Take your camera along - hotel has some fantastic rustic furniture, a bar made out of the boat,... More 

Was this review helpful? Yes
Ritesh V, Operations Manager at Sai Rock Beach Hotel, responded to this review

Dear HimanshuSharma, Thank you for your wonderful review on Sai Rock Beach Hotel. Your points have been noted, just to update you on the general progress that we are currently working on the finer details for all the rooms and apartments that will regularly be monitored. I'm sure you will find a difference on your next visit at Sai Rock... More 

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 2, 2014

This so called hotel is a no go. The front desk staff are rude, clueless and untrustworthy. The rooms are dirty and falling apart. Our balcony door didn't lock, the bathroom was grimy and we had no hot water for the entire stay. The hotel let non resident people to use the pool area which made it noisy and very... More 

Was this review helpful? Yes 2
Ritesh V, Operations Manager at Sai Rock Beach Hotel, responded to this review

gee666: Thank you for your review on Sai Rock Beach Hotel. Your points have been noted, however the way they have been put seems like unconditional. There was no official complaint made at the Reception regarding the noise, the balcony door and hot water although we had hosted a large number of sports players. The management is available 7 days... More 

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 29, 2014

Sai Rock Beach Hotel is an OK place to stay. I found the staff extremely friendly and welcoming,maybe because I have been there more than once with my sports team. The rooms are nice and spacious with good air conditioning. However much has to be done about the number of channels that one receives in their rooms.Avoid the rooms near... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 27, 2014 via mobile

Absolutely terrible. Too noisy, staff did not care about guests. Not hot water in rooms, spa....what spa??? Jacuzzi, streamroom or sauna did not work. General condition of the hotel, very tired and run down. Not choice of vegetarian food at buffet. Only good thing I can say about this hotel is that the Indian chef cooked us some vegetarian food.... More 

Was this review helpful? Yes 2
Narok, Kenya
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 10, 2014

Sai Rock Hotel is an incredible place,i visited the Hotel in Late November with my wife,i found such a relaxed environment,the staff were great especially the receptionist on Duty that Day,being a local Kenyan Resident i found the Services to be beyond Expectation and Each staff goes an Extra Mile. The Airconditioning was working well and just as we settled... More 

Was this review helpful? Yes 1
Nairobi, Kenya
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 28, 2013

Sai Rock Hotel is a good place to find some relaxation both self & with family.... but... below are some observations: 1. The AC in the apartments were very noisy & i couldn't regulate the cold especially at night. 2. Sai Rock should note that many people opting for the apartments will have young kids hence think of plastic cups... More 

Was this review helpful? Yes 1
Malindi, Kenya
1 review
4 of 5 stars Reviewed October 22, 2013

I visited the hotel first in January 2013 and now again in September 2013. The hotel has been renovated and improved a lot. The rooms are very bright and all have a spacious balcony. The location was perfect for me as you have a few entertainment place and restaurants in walking distance but far enough not to be disturbed by... More 

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London, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 13, 2013

A mix up with our flights which was exacerbated by the fire at Nairobi Airport resulted in us (a female friend and me) being put up in the Sai Rock (or 'Sairock' depending on whether you are looking at the logos on the staff uniform or the entrance sign) Hotel by the airline. We arrived just before 10pm at night.... More 

Was this review helpful? Yes 3
PRIDEINN_12, Manager at Sai Rock Beach Hotel, responded to this review

Thank you for your review and we do apologise for the uncomfortable stay. Kindly note that Sairock is no longer part of PRIDEINN HOTELS & CONFERENCING. More 

Veliko Tarnovo, Bulgaria
Contributor
16 reviews 16 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 27, 2013

I had the "chance" to stay at this hotel not by my own decision - just my Company choose and ... Location is perfect - just behind the beach and you can hear the waves and seagulls. View(if you have sea view) is wonderful .Clean and well maintained swimming pools, good food and ... as per me the good things... More 

Was this review helpful? Yes
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 9, 2013

Room is normal, breakfast is normal too, but staffs working there is very helpful and friendly. The beach is located just in front of you, and I personally found its nice that many local kids and adults swimming together with tourists.

Was this review helpful? Yes 1
Larrykinn2002, Manager at Sai Rock Beach Hotel, responded to this review

Thank you so much for your review. We are so glad you really found our staff friendly and helpful and the Beach location appropriate for your stay. We have noted with concern your remark about the room and the breakfast and we assure you the standard will improve after our ongoing renovation at the Moment. We constantly train and develop... More 

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Additional Information about Sai Rock Beach Hotel

Address: New Mombasa-Malindi Rd | Bamburi Beach North Coast, Mombasa 80100, Kenya (Formerly PrideInn Hotel and Conferencing Sairock)
Location: Kenya > Coast Province > Mombasa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sai Rock Beach Hotel 4*
Number of rooms: 81
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Hotel Style:
#6 Spa Hotel in Mombasa
#7 Luxury Hotel in Mombasa
#18 On the Beach Hotel in Mombasa

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