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Sanctuary Olonana

Certificate of Excellence
C14, Keekorok, Maasai Mara National Reserve, Kenya
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Sanctuary Olonana
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Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 weeks ago
carefree-travels Montreal
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203 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Montreal
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 190 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I spent 7 glorious days and 6 nights at Sanctuary Olonana from June 14 until June 20. We felt completely safe and secure during our safari and have words of comfort and encouragement below to potential safari travelers considering the appropriateness of a safari. Olonana is an outstanding camp and we recommend it highly. Olonana excels in... More 

Was this review helpful? Yes 1
Sanctuary R, Manager at Sanctuary Olonana, responded to this review

Dear Guest, Thank you for your lovely review, much appreciated! We are delighted that you enjoyed your time with us and thank you for your wonderful comments. We hope to welcome you back one day soon. Until then you can keep up to date with the latest news from Sanctuary Retreats by liking us on Facebook, just search for ‘Sanctuary... More 

Nairobi, Kenya
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Go immediately!! Perfect service, amazing staff and an absolutely fabulous guide!! Never been so close to lions playing in trees and jumping around - heart rate really jumped as well. Very good food! This is well worth every penny spent and then some! Go now! Been on a couple (5) safaris before - this is the best place in my... More 

Was this review helpful? Yes 1
Sanctuary R, Manager at Sanctuary Olonana, responded to this review

Dear Guest, Thank you for sharing such positive feedback on TripAdvisor - it's much appreciated. Our team loved hosting you and are eager to welcome you back one day soon. Until then you can keep up to date with the latest news from Sanctuary Retreats by liking us on Facebook, just search for ‘Sanctuary Retreats’. We are also on Twitter... More 

Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 31, 2015

Olanana is wonderful. It was truly a relaxing experience. I felt at home here. It did take a night to get used to the sound of the river all night long. Watching the hippos each day was amazing. The food was wonderful.they took care of my food allergies without any fus or challenges. The sanctuary is just that a sanctuary,... More 

Was this review helpful? Yes
Sanctuary R, Manager at Sanctuary Olonana, responded to this review

Dear Guest, Thank you so much for your lovely review, we're pleased you enjoyed your stay and would love to welcome you back again soon. In the meantime, it would be great if you can keep up to date with the latest news from Sanctuary Retreats by liking us on Facebook, just search for ‘Sanctuary Retreats’. We are also on... More 

London
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 25, 2015

Everything was perfect. It was a huge privilege, pleasure and an honour to visit. Everybody was efficient, the service was superlative, and everybody was super-nice and friendly: Shadrack, acting camp manager, Joseph - driver and park guide, Richard - Masai guide, Ambrose - chef, Herman - waiter. Location was incredible - on the edge of the Mara river, with the... More 

Was this review helpful? Yes
Sanctuary R, Manager at Sanctuary Olonana, responded to this review

Dear Ruben, We are so pleased that you had a great stay with us at Sanctuary Olonana and would like to thank you for your lovely comments about the team and the camp - we will pass these on to everyone here. We thoroughly enjoyed hosting you and hope to see you again soon at one of our properties. Until... More 

Dubai, United Arab Emirates
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 5, 2015

This was the first stop of our honeymoon, we'd stayed with Sanctuary Retreats previously in Zambia last year and we were so amazed we decided to use them again for our trip to the Maasai Mara (and the Gorilla Camp in Uganda). First things first, Abdul! He's amazing, the best tracker/guide I've come across, he is so good he could... More 

Was this review helpful? Yes 1
Sanctuary R, Manager at Sanctuary Olonana, responded to this review

Dear Guest, Thank you for sharing your experience on Tripadvisor and for your kind words about Abdul and the camp! We are delighted you enjoyed your stay with us and are very pleased Abdul managed to fulfill your animal sighting dreams. In regards to your comments about the overall trip organisation, we have passed your comments on to the relevant... More 

Glasgow, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 7, 2015

So Anja at Go2Africa was set a brief of getting us the Kenyan experience of a lifetime and she delivered. The way in which it was delivered was over and above our expectations, from the faultless transfers and travel arrangements to the simply superb accommodation. We stayed at the Olonana Sanctuary in the Masai Mara and it was breath taking.... More 

Was this review helpful? Yes 2
Sanctuary R, Manager at Sanctuary Olonana, responded to this review

Dear Guest, Thank you for sharing your experience on Tripadvisor and we appreciate your feedback, which will be very useful to other potential guests. We always make sure the staff at the lodge get to see the customer feedback and they will be very pleased to see your kind comments. We hope to see you again soon at one of... More 

Rome, Italy
Level Contributor
2 reviews
5 of 5 stars Reviewed March 9, 2015

I been lucky enough to spend 8 nights at Olonana for my photography workshop. The camp and is excellent, located on banks of the Mara River, where you can enjoy the view of the hippos and the animal passing on the other side. The camp is located just minutes away from the entrance of Oloololo in the Masai Mara reserve,... More 

Was this review helpful? Yes
Sanctuary R, Manager at Sanctuary Olonana, responded to this review

Dear Guest, Thank you for your review, much appreciated! We are delighted that you enjoyed your time with us and thank you for your wonderful comments. We hope to welcome you back one day soon. Until then you can keep up to date with the latest news from Sanctuary Retreats by liking us on Facebook, just search for ‘Sanctuary Retreats’.... More 

Kuwait City, Kuwait
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed February 25, 2015

This hotel /camp is so above and beyond all the other camps here in the Mara that it is in class all to itself. Firstly, the service is impeccable, at every return from a game drive, a staff member is waiting for you at the front entrance of the camp with either a hot or cold towel to wipe your... More 

Was this review helpful? Yes 2
Sanctuary R, Manager at Sanctuary Olonana, responded to this review

Dear Guest , We are thrilled you had a wonderful time at Sanctuary Olonana. Our team loved hosting you and hope to welcome you back one day soon. Would be great if you can keep up to date with the latest news from Sanctuary Retreats by liking us on Facebook, just search for ‘Sanctuary Retreats’. We are also on Twitter... More 

Warrenton, Virginia
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed February 13, 2015

When in short order the staff all know your name and you know the names of staff taking care of you, it's already a great stay. Add to that a fabulous location along the Mara, superb food and service, and well maintained and spacious accommodations, and you have an outstanding experience. Kudos to Maurice and the entire staff.

Was this review helpful? Yes 3
Sanctuary R, Manager at Sanctuary Olonana, responded to this review

Dear Guest , We are thrilled you had a wonderful time at Sanctuary Olonana. Our team loved hosting you and hope to welcome you back one day soon. Would be great if you can keep up to date with the latest news from Sanctuary Retreats by liking us on Facebook, just search for ‘Sanctuary Retreats’. We are also on Twitter... More 

Santa Fe, New Mexico
Level Contributor
180 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
5 of 5 stars Reviewed February 5, 2015

We were greeted at the Amboseli air strip by our excellent guide, John, who flew with us to the Masai Mara and Olonana. He was very knowledgable and friendly. This was my favorite out of all the places I stayed in Kenya. The Mara itself is unparalleled and Olonana was very comfortable. We were driven to the Sanctuary in a... More 

Was this review helpful? Yes 2
Sanctuary R, Manager at Sanctuary Olonana, responded to this review

Dear Guest, We are thrilled you had a wonderful time at Sanctuary Olonana. Thank you for the very comprehensive feedback, which we of course have shared with the team. Our team loved hosting you and hope to welcome you back one day soon. Would be great if you can keep up to date with the latest news from Sanctuary Retreats... More 

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