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C14, Keekorok, Maasai Mara National Reserve, Kenya
Hotel amenities
Sanctuary Olonana
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122 reviews from our community

Traveler rating
    110
    9
    1
    0
    2
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Families
35
 
Couples
51
 
Solo
8
 
Business
2
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Vail, Colorado
Top Contributor
60 reviews 60 reviews
32 hotel reviews
Reviews in 36 cities Reviews in 36 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed June 5, 2013

This was my first time to Kenya and the Masai Mara and the whole tented camp experience. I had been to luxury game lodges in South Africa but nothing like this. I absolutely loved it. Being from the mountains of Colorado and loving camping and nature and the African bush, it was just a perfect combination of everything. I have... More

Was this review helpful? Yes 1
Wisconsin
Top Contributor
60 reviews 60 reviews
25 hotel reviews
Reviews in 33 cities Reviews in 33 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed April 20, 2013

O(for outstanding)lonana Tented Camp, located on the Mara River, is a "small luxurious camp with stunning river views". The river was so high and rushing that it upset the Hippos and babies, who loudly protested! We watched and heard them all night. I think it was my favorite place to stay on the safari. The food and detail of everything... More

Was this review helpful? Yes
SanctuaryRetreats_2, Manager at Sanctuary Olonana, responded to this review
April 24, 2013

Dear Guest, Thank you so mch for this lovely review, much appreciated! We are so happy that you enjoyed your stay with us.Thank you for your kind comments about the food and especially the staff, they absolutely loved hosting you. We look forward to welcoming you back one day soon. You can follow all the latest news from Sanctuary Retreats... More

Big Sky, MT
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 14, 2013

Last month we spent a week at Olonana on the Masa Mara in Kenya. The lodge was outstanding, the food excellent, and the equipment in good condition. The most impressive part of the trip, other then the wildlife drives, was the operation led by Mr. King. He and his staff (Mr. Nixon, Phillip, Ambrose, and Kristine) made us feel at... More

Was this review helpful? Yes
SanctuaryRetreats_2, Manager at Sanctuary Olonana, responded to this review
April 18, 2013

Dear Guest, Thank you for this lovely review,much appreciated! We are absolutely thrilled that your experience with us was such a positive one. We shared your feedback with King and the team, they loved hosting you and are very happy that you enjoyed your stay. Thanks once again and we look forward to welcoming you back one day soon. You... More

Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 6, 2013

I pretty much agree with the reviews already written on here, we had a fabulous couple of days, very attentive staff, food standard and quality was of a very high standard, the tents were well equipped and it was a bit cool in the evening and the hot water bottle in the bed was a lovely touch. We wanted for... More

Was this review helpful? Yes 2
SanctuaryRetreats_2, Manager at Sanctuary Olonana, responded to this review
April 9, 2013

Dear Sharon, Thanks you so much for the lovely review. Delighted that you and your family had such a fabulous time with us. We shared you feedback with the rest of the team, they were thrilled with your comments. Awesome that you planning to come back,we looking forward to seeing you again. You can follow all the latest news from... More

Cambridge, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 19, 2013

A friend recommended Sanctuary Olonana to us, and we learned firsthand that Maurice and the friendly team at Sanctuary Olonana run a first-class establishment with excellent service. We stayed in two tents during our stay: one night in the standard tent, which was quite nice; and two nights in a honeymoon tent which can only be described as exceptional. Very... More

Was this review helpful? Yes 2
SanctuaryRetreats_2, Manager at Sanctuary Olonana, responded to this review
February 5, 2013

Dear CTB78 Thank you so much for taking the time to share your experience at Sanctuary Olonana on Tripadvisor. We are definitely pleased about your friends recommendation and even more pleased that you decided to stay with us. Maurice and the rest of the team were delighted to learn that you appreciated their efforts.We are very glad that you enjoyed... More

New Braunfels, Texas
Top Contributor
109 reviews 109 reviews
38 hotel reviews
Reviews in 60 cities Reviews in 60 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed January 9, 2013

All of the previous reviews are pretty much spot on as far as the hotel being beautiful, the staff gracious, the roaring rapids and the rejuvenating spa by the river. We had a wonderful time during our short visit, but I would have given it an excellent rating had our particular room been cleaned more thoroughly. We were really the... More

Was this review helpful? Yes 1
SanctuaryRetreats_2, Manager at Sanctuary Olonana, responded to this review
January 14, 2013

Dear Guest, Thank you very much for taking the time to post a review on TripAdvisor. We are happy to hear that overall you had a great experience, however we would like to apologise for the substandard housekeeping, rest assured this has been discussed with the team.We are actively working to improve our standards and your feedback has proved valuable.... More

1 review
5 of 5 stars Reviewed December 27, 2012 via mobile

We were in Sanctuary Olanana between 21 th and 25 th December 2012. We had amazing holiday with great hospitality and service. if you go Masai Mara you can stay in Sanctuary Olonana Camp. it is amazing. Location is very good, camp is very nature. We have seen manykind of wild animals and very nice lands. Manager Maurice, quide Duncan,... More

Was this review helpful? Yes
SanctuaryRetreats_2, Manager at Sanctuary Olonana, responded to this review
January 14, 2013

Dear Guest, Thank you for taking the time to post this lovely review. We are delighted that you had an amazing holiday with us. Thank you for your kind comments regarding the "great hospitality and service" and the "very good location" of our camp.We have passed on your comments to Maurice, Duncan, Philp and Big John, who were very pleased... More

Pune,India
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 6, 2012

Words seem insufficient for my experience at the Sanctuary Retreats !! This was my first experience in the wild and was completely worth it ! We spent 4 nights here, with the best intuitive service and excellent Gourmet food! Rosemary (based in Nairobi) assisted us with all the booking, picked us up at the Nairobi airport and drove us to... More

Was this review helpful? Yes
SanctuaryRetreats_2, Sanctuary Management at Sanctuary Olonana, responded to this review
December 7, 2012

Dear Guest, Thank you for sharing your feedback on TripAdvisor following your recent stay with us at Sanctuary Olonana. We do appreciate your kind comments with regards to the welcome you received, the chef, your wake-up tea and cookies and your meals. We will definitely pass your comments onto Rosemary, Lucas and the rest of the team who will be... More

Brisbane, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed December 1, 2012

I thought I had died and gone to heaven when I arrived at Olonana. Greeted with a pan-flute-playing Maasai, a tropical drink, several staff and a chorus of noisy hippos playing in the river below, it was a magical arrival and the entire experience for the next three days continued in the same way. Exquisite food, exceptional service, awesome setting,... More

Was this review helpful? Yes
SanctuaryRetreats_2, Manager at Sanctuary Olonana, responded to this review
December 4, 2012

Dear Guest, Thank you very much for taking the time to post this wonderful a review on TripAdvisor. We are very pleased about your lovely comments regarding "the exquisite food, exceptional service, awesome setting, beautifully furnished luxury tents and amazing attention to detail across the board" We are delighted that you enjoyed your stay with us and look forward to... More

Khartoum, Al Khartum, Sudan
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 16, 2012

This was our first Safari in Kenya although we lived in Mombasa for a long period of time, it never crossed my mind Masai Mara will be such magnificent and wonderful place for a family specially teenagers to enjoy to such extent. Our stay at Olonana was a magical and sweet memory to cherish for a long period of time.... More

Was this review helpful? Yes
SanctuaryRetreats_2, Manager at Sanctuary Olonana, responded to this review
November 28, 2012

Dear Guest,m I would like to thank you for taking the time to post a review on Tripadvisor. We are very pleased to learn that your stay at Sanctuary Olonana was a magical one and a memory that you will cherish for a long time. We would be grateful if you could let us know which aspects of your dining... More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Game drive(11)
  • Big John(4)
  • Friendly and helpful(3)
  • Special mention(3)

Additional Information about Sanctuary Olonana

Address: C14, Keekorok, Maasai Mara National Reserve, Kenya
Region: Kenya > Rift Valley Province > Maasai Mara National Reserve
Amenities:
Free Breakfast Free High-Speed Internet Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #23 of 98 Specialty lodging in Maasai Mara National Reserve
Price Range: $$$
Official Description (provided by the hotel):
Sanctuary Olonana is an award-winning tented camp on a private stretch of the Mara River, at the foot of the impressive Siria Escarpment close to where the famous last scene from "Out of Africa" was filmed. Located close to the border with Tanzania, the game concentration is high - and during the annual wildebeest migration, the action happens right on the camp's doorstep. ... more   less 
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Also Known As:
Sanctuary Olonana Hotel
Sanctuary Olonana Hotel Maasai Mara National Reserve
Sanctuary Olonana Kenya/Maasai Mara National Reserve

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Sanctuary Olonana
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