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Sanctuary Olonana

Certificate of Excellence
C14, Keekorok, Maasai Mara National Reserve, Kenya
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1 room 1 guest
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Sanctuary Olonana
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208 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Sydney, Australia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

Sanctuary Olonana is one of life's best experiences on many levels. We are well travelled 60 year olds used to top hotels, lodges, restuarants etc and this experience is world class all the way. Yes, the accommodation is lovely. Big beds, big rooms, lots of towels and pillows and hot water and amenities. Yes, the food is sublime and ranks... More 

Was this review helpful? Yes
Greater Johannesburg, South Africa
2 reviews
5 of 5 stars Reviewed 1 week ago

Spent a long weekend with the family (teenage daughters) at the Lodge. The executive Chef Big John's food is world class. (pancakes for breakfast). A buffet lunch on the plains among thousands of migrating wildebeest and zebra will be remembered forever. Our Guide Duncan S not only ensured that we tracked and saw the Big 5, his hospitality on the... More 

Was this review helpful? Yes
Sanctuary R, Manager at Sanctuary Olonana, responded to this review

Dear Guest, We're delighted you enjoyed your time with us and would like to thank you for your compliments to our staff and lodge - it has been passed on to the team here. We absolutely loved hosting you and would be happy to welcome you back to any of our properties in the future. You can keep up to... More 

Nairobi, Kenya
Level Contributor
10 reviews
9 hotel reviews
5 of 5 stars Reviewed 1 week ago

Thinking about that luxurious camping experience in Africa in a boutique property? Look no further. Here, they treat you like royalty with every detail been taken care of in the way they handle their guests. The Camp has about 13 tented camps all by the banks of the Mara River in the Mara Triangle, west of the vast Masai Mara.... More 

Was this review helpful? Yes
Sanctuary R, Manager at Sanctuary Olonana, responded to this review

Dear Sam, Thank you for the very high praise and for sharing your experience on TripAdvisor. We are delighted you had a wonderful time at Sanctuary Olonana. Our team loved hosting you and hope to welcome you back one day soon. You can keep up to date with the latest news from Sanctuary Retreats by liking us on Facebook, just... More 

San Francisco, California
Level Contributor
97 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I don't have enough superlatives to say how fantastic this place is. Kudos to Maurice and his amazing staff for making us feel so welcome. They anticipated our every need and went over the top in fulfilling our every request. The tents are amazingly comfortable with great beds and a spacious bathroom. The sound of hippos will lull you to... More 

Was this review helpful? Yes
Sanctuary R, Manager at Sanctuary Olonana, responded to this review

Dear Guest, Thank you for the lovely review, much appreciated. We are delighted that you enjoyed your time with us at Sanctuary Olonana and thank you for your kind comments. The team loved hosting you and are eager to welcome you back one day...so you an enjoy more time with us next time! It would be great if you can... More 

Bluffton, South Carolina
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

At the very last minute, our travel agent decided to change camps on us and, I have to admit, I was a bit disappointed. That being said, I was jubilant at the end of our stay and thankful that she did. This was our first safari and we were headed to Singita Sabi Sand after this which we knew was... More 

Was this review helpful? Yes
Sanctuary R, Manager at Sanctuary Olonana, responded to this review

Dear Arlene, Thank you for taking the time to share your experience on TripAdvisor. We are very pleased that you and your husband enjoyed your time with us at Sanctuary Olonana and thank you for all you lovely comments, especially about our staff - it is much appreciated. We hope to see you again soon at one of our properties,... More 

Montreal
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 204 helpful votes
5 of 5 stars Reviewed July 6, 2015

My husband and I spent 7 glorious days and 6 nights at Sanctuary Olonana from June 14 until June 20. We felt completely safe and secure during our safari and have words of comfort and encouragement below to potential safari travelers considering the appropriateness of a safari. Olonana is an outstanding camp and we recommend it highly. Olonana excels in... More 

Was this review helpful? Yes 4
Sanctuary R, Manager at Sanctuary Olonana, responded to this review

Dear Guest, Thank you for your lovely review, much appreciated! We are delighted that you enjoyed your time with us and thank you for your wonderful comments. We hope to welcome you back one day soon. Until then you can keep up to date with the latest news from Sanctuary Retreats by liking us on Facebook, just search for ‘Sanctuary... More 

Nairobi, Kenya
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 3, 2015

Go immediately!! Perfect service, amazing staff and an absolutely fabulous guide!! Never been so close to lions playing in trees and jumping around - heart rate really jumped as well. Very good food! This is well worth every penny spent and then some! Go now! Been on a couple (5) safaris before - this is the best place in my... More 

Was this review helpful? Yes 1
Sanctuary R, Manager at Sanctuary Olonana, responded to this review

Dear Guest, Thank you for sharing such positive feedback on TripAdvisor - it's much appreciated. Our team loved hosting you and are eager to welcome you back one day soon. Until then you can keep up to date with the latest news from Sanctuary Retreats by liking us on Facebook, just search for ‘Sanctuary Retreats’. We are also on Twitter... More 

Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 31, 2015

Olanana is wonderful. It was truly a relaxing experience. I felt at home here. It did take a night to get used to the sound of the river all night long. Watching the hippos each day was amazing. The food was wonderful.they took care of my food allergies without any fus or challenges. The sanctuary is just that a sanctuary,... More 

Was this review helpful? Yes
Sanctuary R, Manager at Sanctuary Olonana, responded to this review

Dear Guest, Thank you so much for your lovely review, we're pleased you enjoyed your stay and would love to welcome you back again soon. In the meantime, it would be great if you can keep up to date with the latest news from Sanctuary Retreats by liking us on Facebook, just search for ‘Sanctuary Retreats’. We are also on... More 

London
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 25, 2015

Everything was perfect. It was a huge privilege, pleasure and an honour to visit. Everybody was efficient, the service was superlative, and everybody was super-nice and friendly: Shadrack, acting camp manager, Joseph - driver and park guide, Richard - Masai guide, Ambrose - chef, Herman - waiter. Location was incredible - on the edge of the Mara river, with the... More 

Was this review helpful? Yes
Sanctuary R, Manager at Sanctuary Olonana, responded to this review

Dear Ruben, We are so pleased that you had a great stay with us at Sanctuary Olonana and would like to thank you for your lovely comments about the team and the camp - we will pass these on to everyone here. We thoroughly enjoyed hosting you and hope to see you again soon at one of our properties. Until... More 

Dubai, United Arab Emirates
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 5, 2015

This was the first stop of our honeymoon, we'd stayed with Sanctuary Retreats previously in Zambia last year and we were so amazed we decided to use them again for our trip to the Maasai Mara (and the Gorilla Camp in Uganda). First things first, Abdul! He's amazing, the best tracker/guide I've come across, he is so good he could... More 

Was this review helpful? Yes 3
Sanctuary R, Manager at Sanctuary Olonana, responded to this review

Dear Guest, Thank you for sharing your experience on Tripadvisor and for your kind words about Abdul and the camp! We are delighted you enjoyed your stay with us and are very pleased Abdul managed to fulfill your animal sighting dreams. In regards to your comments about the overall trip organisation, we have passed your comments on to the relevant... More 

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