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All 9 Maasai Mara National Reserve hotels

Sarova Mara Game Camp

5.0 of 5 Resort (All-Inclusive)   |   C14, Keekorok, Maasai Mara National Reserve 00200, Kenya
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A recent review
5 of 5 stars Reviewed May 21, 2014
choco_o Tokyo, Japan
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528 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
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There are newer reviews for Sarova Mara Game Camp
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Tokyo, Japan
Contributor
11 reviews 11 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 21, 2014

マサイマラに4泊する際に宿泊しました。最高のロッジです。今までこんなに素敵だと思った宿泊はありません。 まずスタッフの対応が最高です。マサイマラにはアバーディアから空路で向かったのですが、途中機体トラブルがあり11時着く予定が結局着いたのは15時過ぎ。ランチは航空会社の配慮等で頂くことができましたし、それはそれでいい経験だったと思うのですが、チェックインの際に本当に申し訳なかったと謝っていただいて、逆に恐縮でした。苗字が多少長いので発音しにくそうで、「○○○○と発音するよ」と教えてあげたら、すれ違う度に修正した発音で呼びかけてくれました。 また、Muhammadというスタッフには本当にお世話になりました。気さくに話しかけてくれ、私たちがハネムーンで来ているということも伝える前から知っていました。そして最高のハネムーンにしようと本当に努力してくれました。ある日サファリから帰ってきて朝食を食べようとレストランに向かおうとしたら、庭に案内されました。そして特別に庭での朝食を用意してくれていたことには感激でした。 また、最終日に特別ディナーを申し込んだのですが、料理の手配からワインまで直接シェフを呼んで話をしてくれました。別のスタッフに勧められて一旦申し込んでいたワインが比較的高いものだったのですが、夕食の際にMuhammadが来て、「このワインは確かに美味しいけど、今までの好みを聞いていると(もう少し安い)こちらのワインのほうが食事の内容にも合うと思う」とわざわざ薦めに来てくれました。素敵な対応で本当に主人と感激しました。 その他のスタッフたちみんな素敵で、レストランでは今日は何を見たの?とか昨日はこのオムレツ食べてたけど今日も同じ味付けでいい?とか細かいところまで覚えてくれていて本当に居心地が良かったです。ドライバーのPeterもいつも親切で質問したときにはとても丁寧に答えてくれました。 食事に関しては三食ともビュッフェ形式です。どれも美味しく日本人にも食べやすいものも多かったです。バレンタインデーにはspecial dinnerが用意されました。 最後に部屋はテントロッジですが、今回はハネムーンということもあり、一番奥のしっかりした建物でした(壁の一部が布でしたが、ドア等は普通の建物と同様のもの)。お部屋は素敵でベッドは天蓋付、毎日清掃が入り水が補充されました。シャワーも全く問題ありませんでした。一番端の部屋はプライベート感満載です。2日目くらいに象が部屋からすぐのところに来ていて間近で見れました(もちろん柵がありますが)。 本当に最高の経験ができました。また絶対再訪したいと思います! We stayed this hotel for 4 nights. It was best hotel I've ever stayed! Staffs were really kind and friendly. They remember our name and called correct pronunciation(Japanese's name is sometime difficurt to pronunce) when we met. Especially we really thanks to Muhammad. He made our honeymoon stay special. One day,... More

Was this review helpful? Yes 1
Anthony K, Manager at Sarova Mara Game Camp, responded to this review

Dear guest, It was a pleasure having you stay four nights with us. We are humbled by your kind feedback and encouraged to do even better. We hope to host you yet again in the near future. Karibu Mara! More

Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 20, 2014

We came there as a couple last week and had a very nice three days at Sarova, and the staff could not have been nicer. Please say thanks in particular to Simon, Mathew, and Daglous for excellent and friendly service. I hope we may come back some time. I would recommend this place to everyone that wants to go to... More

Was this review helpful? Yes 1
Anthony K, Manager at Sarova Mara Game Camp, responded to this review

Dear guest, Thank you for choosing Sarova Mara Game Camp for your stay in the Maasai Mara. Thank you for your positive feedback and recommendation. The team is greatly encouraged by your warm review and we do look forward to having you back. Asante sana. More

Tsavo National Park- Voi
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 18, 2014

We had a great time in Sarova Mara tented lodge with my clients from Japan during the month of May 2014.The super friendly stuff at the lodge handled every details of regarding our accommodation in a very professional manner. Carol at the front office received us in such manner that we forgot we had a long tiring drive from Nairobi... More

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Anthony K, Manager at Sarova Mara Game Camp, responded to this review

Dear guest, Thank you for your candid feedback. We feel greatly honored to have made positive contribution to you and your clients. We have shared your feedback with the team including those that you have named personally and it has made them proud of what they do as it is such encouraging reviews that drives the team to raise the... More

New York City, New York
1 review
5 of 5 stars Reviewed May 16, 2014 via mobile

This is a trip to remember, the camp is amazingly nice and everything available including the wi-fi to keep in touch with family and friends, the safari was great, I've seen 4 of the big 5. Food is good and international, the personnel is friendly and talkative.

Was this review helpful? Yes
Anthony K, Manager at Sarova Mara Game Camp, responded to this review

Dear guest, It was a pleasure hosting you and more so that our services lived up to your expectations. We truly value your feedback as we put all our efforts to achieve excellence! We look forward to hosting you yet again. Karibu. More

Nairobi, Kenya
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 14, 2014

We visited in 2011 April. Love the accommodation luxury tented camps excellent. Very family friendly lodge with lots of activities. Food excellent buffet. Location is good as well, we saw all the big fives and the cats.

Was this review helpful? Yes
Anthony K, Manager at Sarova Mara Game Camp, responded to this review

Dear guest, We were honored to host you last year. We are pleased to note that we did live up to your expectations. It will be great to host you once again now a year down the line as we have worked towards improving our service detail over the months. We highly appreciate your feedback and take this opportunity to... More

kampala
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed May 13, 2014

The sensation of really being in the wilderness for those who are not fans of actually roughing it is best achieved by being somewhere like the Sarova Mara. After what can only be described as back breaking drive from Nairobi it was a relief and a delight to arrive at the camp. After a mischievous check in at which we... More

Was this review helpful? Yes
Anthony K, Manager at Sarova Mara Game Camp, responded to this review

Dear guest, It is always a pleasure to get positive feedback from our valued guests. The team highly appreciates meeting your expectations as we strive to exceed in service excellence. The team hereby wishes to thank you most sincerely for giving us the opportunity to host you. We look forward to your return and assure you of yet another wonderful... More

Nairobi, Kenya
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 12, 2014

I visited Masaai Mara on 2nd May 2014 with my wife and 2 kids of 13 and 4 years in company of other 3 family. Maasai Mara in a whole was a wonderful experience for us and friends. But Sarova disappointed us about the accommodation. We have booked for a 3 bedded tent and the tent was extremely congested. The... More

Was this review helpful? Yes 2
Anthony K, Manager at Sarova Mara Game Camp, responded to this review

Dear guest, It was a pleasure hosting your family and friends. We have noted that there were areas where we did not meet your expectations and do wish to assure you that we have taken every step in ensuring that we get it right the first time and every time. We do hope that you will give us another opportunity... More

Rome, Lazio, Italy
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 9, 2014

The people of Kenya are known for their lovely disposition and Sarova Mara Camp did not disappoint! From the people at the front desk to the waiters to the porters to the people running the very well-stocked gift shop to the people giving out towels at the pool to even the chef! - I was late for lunch and she... More

Was this review helpful? Yes
Anthony K, Manager at Sarova Mara Game Camp, responded to this review

Dear guest, Thank you very much for choosing Sarova Mara Game camp on your visit to the Mara. We were honored by your visit and humbled by your very encouraging feedback. We have shared your review with the team and are very positive about raising the bar. We do wish you all the very best as you settle back home... More

Pune
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 1, 2014

Will rate this as the most memorable trip I have ever made. Of course, the sheer charm of Masai Mara is the real winner but for a camp, you will not find a better combination of today's amenities as well as the camp feeling. Fabulous tents with all basic amenities and spanking clean. Yes, there are some mosquitoes and bugs... More

Was this review helpful? Yes
Anthony K, Manager at Sarova Mara Game Camp, responded to this review

Dear Guest, Thank you very much for your feedback! The team is very encouraged as we strive to achieve service excellence. We do hope that you had a pleasant ride to Nairobi and back home and hopefully we will get the opportunity to host you yet again. Cheers! More

Seattle, Washington
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 30, 2014

We spent three nights here....it was absolutely incredible. (Seems to be the overall theme of the three different Sarova properties we stayed at while in Kenya) It's hard to believe that the facility is 30 years old. I thoroughly enjoyed everything about our stay here....the staff was awesome! The food incredible (something for everyone...although the best Mandazi was at the... More

Was this review helpful? Yes 2
Anthony K, Manager at Sarova Mara Game Camp, responded to this review

Dear Guest, Karibu tena Sarova Mara! We are touched by your very warm review and feel challenged to want you back as indeed we promise to work on our 'Mandazi' to be second to none. We look forward to your return and assure you of a more restful and memorable stay. Thank you. More

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Additional Information about Sarova Mara Game Camp

Address: C14, Keekorok, Maasai Mara National Reserve 00200, Kenya
Location: Kenya > Rift Valley Province > Maasai Mara National Reserve
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sarova Mara Game Camp 5*
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Also Known As:
Sarova Mara Game Camp Hotel Maasai Mara National Reserve
Sarova Mara Game Camp Kenya/Maasai Mara National Reserve

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool
Hotel Class
Official Description (provided by the hotel)
Nothing quite captures the true spirit of East Africa, like a safari in Kenya’s richest game reserve, the Maasai Mara. Sarova Mara Game Camp offers front seats to nature’s most breathtaking show - the wildebeest migration. The endless plains of East Africa are the setting for the world’s greatest wildlife spectacle where, from the vast Serengeti plains to the champagne colored hills of Kenya’s Maasai Mara, over 1.4 million wildebeest and 200,000 zebra and gazelle, relentlessly tracked by Africa’s great predators, migrate in a clockwise fashion over 1,800 miles each year in search of rain ripened grass. Sarova Mara Game Camp is well positioned to enjoy this unique phenomenon. The rolling plains around the Camp are teeming with wildebeest, gazelles and zebras, during the migration months and the Camp is situated right in the center of their migration path. Sarova Mara Game Camp is also the ideal choice for those seeking a richer experience of Maasai Mara that goes much beyond just game drives. By virtue of its location and layout, the Camp offers an unparalleled plethora of activities and experiences from luxury tented living to bird-watching, mini golf, sport fishing and a unique insight into the Maasai culture at the adjoining Maasai village. ... more   less 
Number of rooms
75

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