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Mara Serena Safari Lodge

C14, Keekorok, Maasai Mara National Reserve, Kenya
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Mara Serena Safari Lodge
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A recent review
4 of 5 stars reviewed 2 days ago
Aida R Nairobi, Kenya
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595 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nairobi, Kenya
1 review
4 of 5 stars Reviewed 2 days ago NEW

We had a great time, all rooms over look the game reserve and the views are spectacular. The service was good and the meals where great. After our morning game drive we arrived late for breakfast but for the staff waiting for us.

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PAUCHAU, Manager at Mara Serena Safari Lodge, responded to this review

Thank you for taking time to review our property. I have noted that you were impressed by our services. We look forward to hosting you during your next visit to the masai mara Paul Chaulo Lodge Manager More 

New Delhi, India
Contributor
16 reviews 16 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

It was a wonderful experience to stay in the small little rooms in the hotel.Since it was not the peak season we were able to get rooms closer to the dining area. We were outside most of the time looking for lions and elephants and Zebras near the hotel and got some rare pictures like the lion with its kill... More 

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PAUCHAU, Manager at Mara Serena Safari Lodge, responded to this review

Thank you very much for your review. It was great hosting you and we look forward to your next visit. With Regards, Paul Chaulo Lodge Manager More 

Top Contributor
85 reviews 85 reviews
21 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

Better described as an upscale hotel than as a safari lodge. All the amenities you could possibly ask for. Friendly staff, very good buffet dining, great bar service with a wandering troubadour to entertain you and take your requests at night. Fabulous views from the room. Large, inviting pool that we unfortunately never got around to using. Unforgettable balloon trips... More 

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PAUCHAU, Manager at Mara Serena Safari Lodge, responded to this review

Thank you for the review of our property. We have noted that you lost power during your stay. We apologize for that and we promise to correct the power outages. Kind Regards, Paul Chaulo Lodge Manager More 

Nairobi, Kenya
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Mara Serena Safari Lodge was a great experience. Food was good, ambiance and to crown it all was the superb service by the hotel staff. Great team that makes the place feel like home away from home. You could hear hyena's and buffalo's busy feeding at night, right outside the rooms. The experience was awesome and unforgettable.The road to Mara... More 

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Nairobi, Kenya
2 reviews
3 of 5 stars Reviewed 2 weeks ago

I was looking forward to staying at the serena, having stayed at the one in uganda but i was disappointed.we traveled in November 2013 our room was dirty, full of cobwebs, the shower was dirty the drain was filled with hair. the decor in the rooms is horrendous.the bedding left a lot to be desired. we asked for a crib... More 

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central penna.
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The location of this locdge is one of the best. The views from the rooms are unbelievable. You are able to look at over the savanna for miles. Hear hyenas barking at night. The pool area with the fire pit is an addition worth sitting there in the evenings. The water is filtered in the bar, so this was the... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

we go there every year since 8 years its an awesome experience every time. The location is apt to view the migration at a closer distance.the lodge is clean and kids friendly.the ever friendly staff always shower with great hospitality.

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Berlin, Germany
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 24, 2015

Went on vacation with friends and had a pretty good time. Saw a lot of animals and the park was really nice. The position of the Serena Mara is perfectly situated with a fantastic view. I will probably return next year.

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Bengaluru (Bangalore), India
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 17, 2015

Pleasantly located on a hill top in Mara. Although far off from the Park gates but booking Serena covers a vast area of sight seeing. The Hotel is at a very good location with lot of scenic beauty and animals coming near your cottage after midnight. It is one of the few Hotels in Mara that has 24x7 Power Supply... More 

Was this review helpful? Yes 1
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 11, 2015

This lodge offers a whole new experience. The location is magnificent, cannot ask for a better location. Friendly staff, always ready to help. Tour excursions offered are of great value, not forgetting the early morning and late afternoon safaris.

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