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Ngerende Island Lodge

Certificate of Excellence
PO Box 1274 | Karen Connection Complex, Maasai Mara National Reserve 00502, Kenya
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Ngerende Island Lodge
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Ngerende Island Lodge
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131 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dubai, United Arab Emirates
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I shan't bother writing a long review as se3110 (below) is our daughter and has said everything that I would have written. The fact we went back a year later is testament to how much we loved the experinece and wanted to share it with our adult children. Thanking all the crew at Ngerende for making our last family holiday... More 

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Rome
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 3 weeks ago

The game drives were stellar, with Daniel the guide doing an excellent job of finding animals for us to photograph. The lodge was comfortable and the staff outstanding. An excellent location in a magnificent park! Perhaps the only aspect with room for improvement was the food. It was good, but not excellent. However, the bartender did a great job with... More 

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Dar es Salaam, Tanzania
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was my first Mara trip, it was booked to be the best so that my whole family would enjoy a wonderful Easter break in Luxury...unfortunately, it fell short of expectations. Im not sure what all those who recommended expect from 5 star stay but this did not make 2 star in many a category. i do not blame the... More 

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Kaigai, Owner at Ngerende Island Lodge, responded to this review

Firstly we are grateful to Mr Zeiad for his comments on his recent stay no matter how challenging. Both management and staff regret that he felt that Ngerende Island Lodge did not live up to his expectations. We are as management, very much aware of the importance of our staff and each employee is with the lodge not particularly because... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

While this was apparently, the low season (dry season) on my first trip to Kenya, this place was recommended to me by some of the locals. I have travelled almost all of the Western hemisphere and several trips to Europe, but I found the service, staff, and food to be as good as anywhere I have ever visited. The game... More 

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Wales
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 2, 2015

We returned to Ngerende Island Lodge after a break of nearly two years, this was our 5th visit since 2009 and the fact is Ngerende just gets better. We were accompanied by two friends who have never been to Africa before and boy did they have a trip to remember. Never mind the big 5, we saw everything and Stephen... More 

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Nashville, Tennessee
1 review
5 of 5 stars Reviewed February 28, 2015

Our stay could not have been more enjoyable. This was my 5th safari and I've stayed at 3 different safari lodges and Ngerende Island Lodge was the absolute best experience yet. Our butler Esther (who gets a butler when they travel?) took such great care of us. Our safari driver Alex and our guide Daniel were so patient in finding... More 

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Portland, Maine
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 26, 2015

This is a remarkable destination. I have stayed at Ngerende 3 times since 2013, most recently in February of 2015. The rooms are luxurious, the staff is friendly and courteous. Their experienced driver took us on wonderful game drives. We saw many lions, cheetah, and other animals. The meals were delicious. They arranged breakfast for us in the wild on... More 

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Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 26, 2015

My parents took my brother and I as a last family holiday to Ngerende In The Wild for 3 nights and 4 days and it was by far the best holiday I have ever had. You could not fault anything from the moment we were met at the airstrip to the moment the plane took off. You are treated like... More 

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Seattle, Washington
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 2, 2015

We spent three fabulous days at Ngerende Island Lodge. From the moment we arrived until our departure, we were treated like royalty. The staff was attentive to our comfort, safety, food selections and ever enthusiastic about our safari experience. VERY knowledgable guide and safe driver accompanied us on each outing. Can't wait till we have an opportunity to return!

Was this review helpful? Yes 1
CA.
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 5, 2015

Excellent hotel, I fully recommend it. very nice hotel room with a nice pool, nice hottub, view to the hippos, amazing safari tour, the extra they need to consider is to have a better choices of food available... and also sweetandlow, for the rest we had an amazing trip to Masai mara. best regards.

Was this review helpful? Yes 1
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