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Ngerende Island Lodge

Certificate of Excellence
PO Box 1274 | Karen Connection Complex, Maasai Mara National Reserve 00502, Kenya
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1 room 1 guest
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138 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Rochester, Minnesota
Level Contributor
74 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had visited Ngerende for a 2 night stay last year and loved it so much we made plans to return with our 2 adult kids and their spouses. We spent 5 nights and could have easily stayed longer, we each enjoyed every minute of it. The staff became more like family to us this visit, and we were privileged... More 

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Level Contributor
67 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This property and the Safari guides are spectacular! We were so happy with our guide and vehicle. They were very knowledgable and flexible with our needs. This resort is top notch...we were surprised with lunch in a beautiful shaded area and lunch set up by the pool as well on another day. Another amazing detail is that my 4 year... More 

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Reading, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 3, 2015

We found Ngerende exceptional in every way. Ann and the staff looked after us with great good humour and friendliness. To have a staff of nine satisfying our every need was, to say the least, beyond our experience. The accommodation was luxurious, the location breathtaking and the food inventive and appealing. Daniel and Jonah gave us wonderfully exciting safari drives... More 

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Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 30, 2015

I have been to Ngerende in the Wild 4 times now. Prefer River View tents, but Lakeside is also superb. Beautiful accommodation, great staff! Sometimes they overdo it with the service. Best game drives ever with Jonah and Daniel. Your wish is the teams command. Sundowners on the plains, full day drive with picknick, evening around the campfire watching the... More 

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Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 19, 2015

This has to be the best safari and lodge that exists in Masai Mara the lodge has the most wonderful staff. The food is absolutely delicious and made to suit my diet by the magnificent chef. The room I had was next to the river that had hippos bathing and swimming in it. It also had a jacuzzi and a... More 

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1 review
5 of 5 stars Reviewed May 17, 2015

17th May 2015 finishing a wonderful two nights. Stunning accommodation, Ann and the team wonderfully attentive to every need with fabulous fresh food, chef I do not know which books you are using but don,t lose them. Daniel and Jonah were highly knowledgable guides and found the most vivid wildlife experiences. A good for the soul experience. Thanks

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Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 8, 2015

Words can't express how amazing this place is! The staff made us feel like royalty! Never been so thoroughly spoilt. The food and the game drives were incredible! Safari like a king!! We actually went in September 2013 but never had time to put a review on! An absolute must to go back!!

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Dubai, United Arab Emirates
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 12, 2015

I shan't bother writing a long review as se3110 (below) is our daughter and has said everything that I would have written. The fact we went back a year later is testament to how much we loved the experinece and wanted to share it with our adult children. Thanking all the crew at Ngerende for making our last family holiday... More 

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Rome
Level Contributor
5 reviews
4 of 5 stars Reviewed April 11, 2015

The game drives were stellar, with Daniel the guide doing an excellent job of finding animals for us to photograph. The lodge was comfortable and the staff outstanding. An excellent location in a magnificent park! Perhaps the only aspect with room for improvement was the food. It was good, but not excellent. However, the bartender did a great job with... More 

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Dar es Salaam, Tanzania
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 9, 2015

This was my first Mara trip, it was booked to be the best so that my whole family would enjoy a wonderful Easter break in Luxury...unfortunately, it fell short of expectations. Im not sure what all those who recommended expect from 5 star stay but this did not make 2 star in many a category. i do not blame the... More 

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Kaigai, Owner at Ngerende Island Lodge, responded to this review

Firstly we are grateful to Mr Zeiad for his comments on his recent stay no matter how challenging. Both management and staff regret that he felt that Ngerende Island Lodge did not live up to his expectations. We are as management, very much aware of the importance of our staff and each employee is with the lodge not particularly because... More 

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