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C13 Keekorok, Masai Mara Reserve, Maasai Mara National Reserve, Kenya
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Mara West
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97 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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English first
Pondicherry, India
Top Contributor
95 reviews 95 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We were in tents, and though basic, they were comfortable. The food was excellent. But one thing I definitely did not appreciate is the behaviour of the lady who took care of the place. Granted, people in such jobs need to be strict when giving out info and/or rules that guests need to follow. But that's no reason to adopt... More

Was this review helpful? Yes 1
New York City, New York
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent one night at Mara West, after several nights staying at a camp in the reserve. While staying in the reserve was the highlight of our trip, it was a nice change to stay in a more luxurious setting for a night. The tents are large and comfortable, and the grounds and facilities are upscale and very well maintained.... More

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Silicon Valley, CA
2 reviews
5 of 5 stars Reviewed 1 week ago

Sometimes luxury can feel like living in a bubble. Mara West is an exception, striking a perfect balance between creature comforts and hints at the constraints of the primitive lifestyle led by many living in the area. The beds are comfortable and fitted with nice linens, and the bedside light only works for a few hours in the morning and... More

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Livermore, California
2 reviews
5 of 5 stars Reviewed 1 week ago

We visited the Maasai Mara in August 2014, and were welcomed to Mara West with warm towels for our hands, very friendly staff, fantastic food and a great cabin. We stayed at the honeymoon suite and woke up to an amazing view of the Maasai Mara plains. Mara West is located within Maasai Mara, and we had to be escorted... More

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1 review
5 of 5 stars Reviewed 3 weeks ago

I spent 3 nights at Mara West. All the staff were friendly and helpful. The cook addressed all my special dietary needs in a respectful and enthusiastic manner. The location is perfect. My room was clean and spacious. I loved the combination tent/room experience.

Was this review helpful? Yes
Stella M, Marketing Manager at Mara West, responded to this review

Hello, Thank you very much for your review, we appreciate it. We are glad that you had a good time at our camp. We truly look forward to hosting you again. More

Nairobi, Kenya
Top Contributor
97 reviews 97 reviews
28 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I took family here when they came to visit and we had an incredible time. The location of the camp is breathtaking. It is situated on top of a ridge that overlooks the Mara and it's just stunning to see the sun rise over the Mara from the camp. The service was also extremely good and we... More

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Stella M, Marketing Manager at Mara West, responded to this review

Hello, Thank you very much for taking time to write us a review, we appreciate it. We are happy to know that you enjoyed your stay at Mara West Camp. We are glad that you enjoyed the views, the game drive and the food. We apologize for the hassle at the park we are working on ensuring that our guest... More

Sydney, Australia
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at Mara West for three nights during our safari in Maasai Mara. Stayed in one of the tented chalets and it was a first class experience. We found the rooms to be exceptionally clean and very well appointed with anything you'd need. The restaurant food was great and the service was excellent as everyone knew us by name... More

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Stella M, Marketing Manager at Mara West, responded to this review

Hello, Thank you very much for your positive review. We will definitely consider your suggestion regarding introducing authentic Kenyan traditional dishes on our menu. We are happy to hear about your lovely stay at Mara West Camp, we also wish you'd have stayed longer. Again thank you for your review. We look forward to host you again when you return... More

Cherry Valley, California
1 review
5 of 5 stars Reviewed 4 weeks ago

Mara West was awesome and I definitely plan on going back. I can't speak highly enough of the people there, my luggage was lost by the airline company and the people at Mara West went out of there way to handle the issue for me. Once my luggage was found they even had it flown out to me at the... More

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Stella M, Marketing Manager at Mara West, responded to this review

Hello Ken, Hello, Thank you very much for your review as it will help other travellers as well as enable us to continue improving our services where need be. We are happy to know that your stay at Mara West Camp was a pleasant one despite the mishap at the airport. It was and will always be our pleasure to... More

Loma Linda, California
1 review
5 of 5 stars Reviewed 4 weeks ago

My stay at Mara West was like being home away from home. The staff were very friendly, pleasant and welcoming. Even the management made time to talk to the guests during mealtime and various times during the stay. I really liked that. The lodging accommodations were comfortable, tidy and clean. And I really enjoyed the views of the Mara from... More

Was this review helpful? Yes
Stella M, Marketing Manager at Mara West, responded to this review

Hello, Thank you very much for your review. We truly appreciate your feedback as it enables us to continue providing the best service to our guests. We are overjoyed to hear that you had a fantastic time at Mara West Camp. We are especially glad to hear that you thoroughly enjoyed your birthday despite being so far away from your... More

Redlands, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 22, 2014

Having spent 10 days here at Mara West, I can confidently say that it is an EXCELLENT resort to stay at. The staff is all so friendly, and they are always willing to help you with anything you need. The view is outstanding! I highly recommend the mid-range tent, it was the perfect accommodation. Safari was equally as fantastic. The... More

Was this review helpful? Yes 2
Stella M, Marketing Manager at Mara West, responded to this review

Hello Ally D, Thank you very much for your feedback. We are very excited to hear that you had an excellent stay at Mara West. We also enjoyed having you at our camp and we are very glad to hear that our staff made your stay much more comfortable. It is our endeavour to make sure that all our guests... More

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Additional Information about Mara West

Address: C13 Keekorok, Masai Mara Reserve, Maasai Mara National Reserve, Kenya
Location: Kenya > Rift Valley Province > Maasai Mara National Reserve
Price Range (Based on Average Rates): $$$$
Also Known As:
Mara West Hotel Maasai Mara National Reserve
Mara West Kenya/Maasai Mara National Reserve

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Restaurant Room Service Spa Suites Airport Transportation
Official Description (provided by the hotel)
Nestled against a wooded thicket and surrounded by savannah, Mara West provides nature lovers with luxury accommodations while experiencing the sights and sounds of an unforgettable African safari. Luxury tents are perched in secluded spots on an escarpment edge overlooking the vast plains of the Masai Mara Game Reserve giving tremendous views and a sense of private exclusion. Mara West is an American owned and managed private safari camp providing high quality service with beautifully designed, comfortable accommodations. ... more   less 
Number of rooms
6

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16 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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