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Mara West

Travelers' Choice award winner
C13, Oloololo Gate, Masai Mara Reserve, Maasai Mara National Reserve, Kenya
Mara West
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123 reviews from our community

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Traveler rating
    98
    14
    5
    5
    1
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29
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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Redlands, California
5 of 5 stars Reviewed 1 week ago

I stayed in the yurt or tent accommodations. The bed and tent was comfortable, clean and the staff was friendly and helpful. Each evening a propane lantern was placed outside on the front step of the tent and my bed was made and room tidied up each morning after returning from breakfast. The food was delicious, with a variety of... More 

Was this review helpful? Yes 1
MaraWest, Guest Relations Manager at Mara West, responded to this review

Dear Deborah B, Thank you for taking time to write us a review. We appreciate any feedback we get from our clients. It is nice to read that you enjoyed your stay at Mara West Camp; from the food, the rooms to the Safari and that you were among the lucky few who were able to experience the beginning of... More 

Redlands, California
5 of 5 stars Reviewed 1 week ago

Excellent service, clean facilities and wonderful food. Loved the canvas tents that made me feel like I was out in nature and could hear the animals at night. Staff is friendly and helpful. It's a long, bumpy dirt road from Nairobi, so keep that in mind, but it was totally worth staying 1 weel

Was this review helpful? Yes
MaraWest, Guest Relations Manager at Mara West, responded to this review

Dear Kristel Z, Thank you for taking time to write us a review. We appreciate any feedback we get from our clients. We are glad to hear that you had an awesome stay at Mara West. We apologize for the bumpy ride, but we like to think of it as part of being in the wild! On a serious note... More 

Level Contributor
15 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Really love this place. Waked by zebras and surprised by the great views. The food was honest and good. At night Masai are there to wake for you. The safaris from here are spectacular, you will see the big 5, but even more. Also a place to check the south west from Kenia. This place is unique because it lays... More 

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MaraWest, Guest Relations Manager at Mara West, responded to this review

Dear Arjen D, Thank you for taking time to write us a review. We appreciate any feedback we get from our clients. Happy to hear that you had a lovely time at Mara West and that you were lucky to spot the BIG FIVE! We are indeed lucky for the spot that Mara West lies on. Thank you once again... More 

Nairobi, Kenya
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Just spent a nice weekend in this lodge with family and friends. I would not advise to drive there from Nairobi as it is a six hours drive with three of them on very unpleasant tracks. If you can afford it, take a flight as Safarilink aircrafts land on an airstrip right in front of the camp. The chalets are... More 

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MaraWest, Guest Relations Manager at Mara West, responded to this review

Dear Jheris, Thank you for taking time to write us a review. We appreciate any feedback we get from our clients. We are happy to read that you enjoyed our Chalet rooms and the services offered by our capable staff. Regarding the drive from Nairobi to Masai Mara, it's true, once you get off the tarmaced highway and onto the... More 

Fullerton, California
2 reviews
5 of 5 stars Reviewed 5 weeks ago

Just returned from a 9 day stay at Mara West with 25 people. It was the best. I loved the camp, the Safari was great but was really the best were the people who worked there. I have never had such a caring, loving staff from top to bottom like this facility. We had adults and high school students. I... More 

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MaraWest, Guest Relations Manager at Mara West, responded to this review

Dear Gene O, Thank you for taking time to write us a review. We appreciate any feedback we get from our clients. We had a wonderful time with the group and are very grateful for the stay and the contribution of the group to the community. It is great to hear that the group also had a great time and... More 

Kansas City, Missouri
1 review
5 of 5 stars Reviewed June 1, 2015

While on a bucket-list trip to Kenya and Tanzania, we spent 2 of our 9 nights at Mara West. It was the only location we all whole-heartedly agreed we'd like to return for an extended stay. The food quality was the best of our trip, the service staff was outstandingly friendly, our evening Masai warrior escort was a blast, and... More 

Was this review helpful? Yes
MaraWest, Guest Relations Manager at Mara West, responded to this review

Thank you for taking time to write us a review. We appreciate any feedback we get from our clients. Great to hear that the two nights spent at Mara West made for a wonderful experience and that everyone in your group feels Mara West warrants a second extended visit. We train our staff to do their best and ensure that... More 

Fountain Valley, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 8, 2015

This was my second trip to Kenya. I fell in love with the Maasai and Mara West I just had to come again. We decided to come in March to see the wildlife during the rainy season. Unfortunately there is a severe drought and the Mara was very dry. Nonetheless, the wildlife was incredible. The hotel was amazing again! We... More 

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MaraWest, Guest Relations Manager at Mara West, responded to this review

Thank you so much for taking time to write us a review. It is our joy when someone comes back after their first visit. To us, it is testament to the fact that we are doing something right. We appreciate it and look forward to a 3rd, a 4th and even a 5th and 6th visit! John, our Safari Guide... More 

Edinburgh, United Kingdom
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed April 7, 2015

On the escarpment to the west of Masai Mara, Mara West has spectacular views over the plains. The tented villas were luxurious, the staff very friendly and courteous and the food was good. We really were accompanied by zebras and giraffes within the camp. John, the Masai guard was wonderful and led us on a walking safari with his bow... More 

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MaraWest, Guest Relations Manager at Mara West, responded to this review

We appreciate you taking time to write us a review. It is really something to walk with the wild and we are glad that you had that experience with us. We will let John, our Maasai security guard, know you enjoyed the walking safari and his songs to the moon! We hope you will come visit us once again sometime... More 

1 review
4 of 5 stars Reviewed April 6, 2015

Friendly staff, homely feel, wildlife= Brilliant. Our group of 8 though a tad bit noisy had a blast as we felt accomodated. I must commend mara west staff for going out of the way to make us feel at home and welcomed. John our tour guide went out of his way to ensure we had a big five experience. The... More 

Was this review helpful? Yes
MaraWest, Guest Relations Manager at Mara West, responded to this review

Thank you so much for taking time to write us a review. We appreciate it and are really glad that you had a blast at the Camp and that the little ones enjoyed waking up to the animals. We train our staff to do the best they can, to cater for our clients' needs and we are pleased you were... More 

Morgantown, United States
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed March 15, 2015

I LOVED IT ! What a beautiful camp in a superb location. They rooms are spacious and lovely. My chalet looked right out over the plains - what a way to wake in the morning. Zebra come up the hill at night for safety - and there they were right in front of my glass-paned door every morning greeting me.... More 

Was this review helpful? Yes
MaraWest, Guest Relations Manager at Mara West, responded to this review

Thank you for your wonderful review. We are glad to hear that we are the best Camp you have been to overall, from your 10 visits to the Masai Mara. Happy to read that you had a wonderful time in the park as well. It is always great to read or see people do something against poaching of any kind.... More 

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