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All 102 Nairobi hotels

Kenya Comfort Hotel

1.5 of 5 Hotel   |   Monrovia Street & Muindi Mbingu, Nairobi 30425, Kenya
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Ranked #54 of 102 Hotels in Nairobi
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148 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Egremont, United Kingdom
2 reviews
1 of 5 stars Reviewed December 27, 2009

Don't use this one if you are traveling with credit or debit card only as payment method. They will charge your card after that will tell you have no money on your card and when you will return to home from trip you will realize your account has been charge by Comfort Hotel in Nairobi in Kenya.

Was this review helpful? Yes
kchensuites, Management at Kenya Comfort Hotel, responded to this review

Thank you for staying with us.The issue with the credit card was beyond our control as it was a bank error. This issue was resolved quickly and the monies were fully refunded. We are surprised that the guest has made such a comment when we attended to this issue promptly. All credit cards are run in a transparency manner in... More

London, UK
Senior Contributor
49 reviews 49 reviews
31 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed November 20, 2009

it was ok but not brilliant. Noisy. Unfriendly staff and I got food poisoning from our meal there (chicken pizza). TV on loud in the restaurant. High security which was reassuring. Bathroom was functional. I would recommend this place if other places are full and on a budget [we stayed at the Fairview on our last night of the trip... More

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1 review
1 of 5 stars Reviewed October 30, 2009

We spent two nights at this hotel at the beginning of our honeymoon. We rang up and booked the honeymoon package. When we got there the staff had no record of our booking and were not at all apologetic. They gave us an executive room - which I have to say for the price was OK - it was clean... More

Was this review helpful? Yes
kchensuites, Director at Kenya Comfort Hotel, responded to this review

We thank you for staying with us and apologize for not being able to accommodate you on your reference to us. Firstly, we have policy whereby bookings are only confirmed through payment on the website or bank transfer, furthermore all confirmed bookings have a reservation number. Secondly, there is cultural difference which you must accept regarding difference circumstances and responses.... More

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Additional Information about Kenya Comfort Hotel

Address: Monrovia Street & Muindi Mbingu, Nairobi 30425, Kenya
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Kenya Comfort Hotel 1.5*
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