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Kenya Comfort Hotel

1.5 of 5 Monrovia Street & Muindi Mbingu, Nairobi 30425, Kenya
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Kenya Comfort Hotel
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Kenya Comfort Hotel
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162 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New York, NY
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 10, 2010

If you are looking for clean-budget accomodations, where you feel safe, then this is great. It was a bit pricey, but they arranged an airport pickup and I had everything I needed. Plus they were located in a convienant part of town, near everything I was interested in. I was only passing through on my way to safari in the... More 

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Lugano, Switzerland
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed April 19, 2010

Elevator was out of order. My room was at the six floor. Impossible to sleep because of an interrupted noise all night long coming from a work in progress in a sort of dump full of rusty iron wreckage. The manager was quite unhelpful and unkind. I took the executive room, very small, and cannot imagine what should be a... More 

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2 reviews
3 of 5 stars Reviewed April 7, 2010

I spent 2 nights in this hotel. It is convenient because well located in town centre and next to the bus stand to Tanzania. There is a nice proximity with some fast food (pizza, burgers, chicken and ice-cream) The room are very dark and very small. There was a lot of mosquitoes and the neighbourhood is very noisy. However, the... More 

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13 reviews 13 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 3, 2010

We were staying there for 3 days at the beginning and for 2 at the end of our trip to Kenya/Tanzania last year. Clean rooms and bathrooom, little bit smelly but with a smell of some strange claening lubricants. Poor breakfast but OK when You think of kenyan standards. There is 24hrs restaurant and bar in the hotel. 7 min... More 

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2 reviews
4 of 5 stars Reviewed April 1, 2010

It is not the Sheraton, ok. But it is ok, rooms are clean, I experienced staff as friendly, and the price is ok. If you look for a budget option, for sure I would recommend it

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12 reviews 12 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed February 14, 2010

This is an absolutely dreadful hotel. I made the error of trying to save a few dollars by choosing this place over other downtown accommodation on my last visit to Nairobi in November, 2009. Big mistake. I lasted exactly one night; the experience was positively awful! I originally booked a "Superior Room" on the 5th floor, but when I arrived... More 

Was this review helpful? Yes 3
kchensuites, Management at Kenya Comfort Hotel, responded to this review

We strongly disagree with this review. His “ spicy language” and comments were taken seriously. He did not book a room in advance but made an enquiry. Upon arrival he was given a superior room. All fourth and fifth floor rooms are superior rooms. He made an issue when asked to prepay and thereafter we have received only virulent hatred... More 

New York
2 reviews
2 of 5 stars Reviewed January 19, 2010

I stayed on the second floor and thought the place reminded me of youth hostels I stayed at in Europe during college. Lots of young people coming in and out of their rooms all night. Lots of drunken revelry all night. Noise traveled easily, meaning I didn't get much sleep. Couple next door was talking all night then started have... More 

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kchensuites, Management at Kenya Comfort Hotel, responded to this review

Thank you for staying with us and apologize for the noise from the adjacent room and which we had no knowledge about. Whilst we reserve our comments on the source of the noise from the adjoining room, if you had contacted the reception, we would have changed your room immediately and asked the adjoining room occupants to be more considerate... More 

3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed January 5, 2010

This hotel is fine if you plan on spending your day / evening walking around Nairobi and seeing the city. The rates are pretty reasonable (Jan 2010: $85 for a triple, $45 for a single; I changed rooms when my friends left). If you want to spend all day lounging in your hotel, you should probably go for the Stanley... More 

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kchensuites, Management at Kenya Comfort Hotel, responded to this review

Thank you for staying with us. We sincerely apologize for the soap issue and have taken your complaint very seriously. The roof area was listed as closed for “Christmas” but actually to enable repairs to the 7th floor caused by the neighboring fire on the night of December 19th 2009. Our Wi Fi aerials, CCTV and other electrical also were... More 

New York City, New York
Senior Contributor
42 reviews 42 reviews
38 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed January 5, 2010

Me and my husband stayed for a night at Kenya comfort hotel before departing for Arusha for our Tanzania safari. The hotel is very well located in the centre of the city right across the place from where the shuttle bus leaves for Arusha. There are quite a few restaurants and lounge bars in the area good for getting a... More 

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Egremont, United Kingdom
2 reviews
1 of 5 stars Reviewed December 27, 2009

Don't use this one if you are traveling with credit or debit card only as payment method. They will charge your card after that will tell you have no money on your card and when you will return to home from trip you will realize your account has been charge by Comfort Hotel in Nairobi in Kenya.

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kchensuites, Management at Kenya Comfort Hotel, responded to this review

Thank you for staying with us.The issue with the credit card was beyond our control as it was a bank error. This issue was resolved quickly and the monies were fully refunded. We are surprised that the guest has made such a comment when we attended to this issue promptly. All credit cards are run in a transparency manner in... More 

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Additional Information about Kenya Comfort Hotel

Address: Monrovia Street & Muindi Mbingu, Nairobi 30425, Kenya
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Kenya Comfort Hotel 1.5*
Number of rooms: 91
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