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All 100 Nairobi hotels

Kenya Comfort Hotel

1.5 of 5 Hotel   |   Monrovia Street & Muindi Mbingu, Nairobi 30425, Kenya
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Ranked #48 of 100 hotels in Nairobi
A recent review
4 of 5 stars reviewed 2 weeks ago
Kath_Andy Bridgnorth, United Kingdom
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  • Reviews (146)
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146 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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English first
Bridgnorth, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is in a good location if you have a night or two in Nairobi before starting out on a trip. It is fairly close to the National Museum (5000KSH by taxi each way). There is a supermarket and banks nearby. The staff were extremely helpful and friendly. The food in the restaurant was very nice. Only downside is... More

Was this review helpful? Yes 1
kchensuites, Manager at Kenya Comfort Hotel, responded to this review

Thank you very much for your review. We feel honoured for your positive comment and wish to reassure you that we will strive to improve our services to always meet your needs and wants. We will be happy to host you always when in our capital city in the sun, Nairobi With kind regards John Kiriama More

California
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The photos posted on this site make this hotel look nicer than I think it is. We stayed here to catch up on sleep after a very long flight from California. I was happy it had electricity, towels (tho not fluffy like American towels), hotel restaurant, elevator, and peace and quiet. I was not happy with the very tight bathroom.... More

Was this review helpful? Yes
kchensuites, Manager at Kenya Comfort Hotel, responded to this review

Thank you for your review regarding your stay with us. All photos posted in our website are a true reflection of the hotel as we have not mixed any foreign photos. They are taken onsite. We have already started part of our long term renovations whose phases will incorporate an additional lift and room renovations among others. Our mattresses are... More

Arizona
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Kenya comfort is is a very nice hotel and the location is ideal. there is a 24hrs shopping mall nearby and the environment is OK.The service and the food is good. the staff also are very friendly. The rooms are clean but not so big... I had a group of Eight who had a wonderful time. at one time i... More

Was this review helpful? Yes 1
kchensuites, Manager at Kenya Comfort Hotel, responded to this review

We thank you for your honest review regarding your stay with us. We have embarked on some renovations part of it aimed at giving our rooms a better look. We are humbled that your group had a great time during their stay with us and on behalf of various departments, we further thank you for your sincere compliments. We are... More

Cairns, Australia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I recently travelled to Nairobi and stayed at the Comfort Hotel at the end of June 2014. I found the staff to be very friendly and outgoing. The property however is very outdated, and not so clean. The quality of the rooms was less than average - I stayed in a double room with two single beds. I paid $110... More

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kchensuites, General Manager at Kenya Comfort Hotel, responded to this review

We thank you for posting a mixed a review regarding your stay with us. We have already started some renovations whose long term plan will be additional lift and also re-reorganization of rooms. About the restaurant you could have explained the problem to the duty manager, we run a 24 hour duty manager shift. This could help us greatly identify... More

Lima, Peru
1 review
4 of 5 stars Reviewed July 18, 2014

I had a wonderful stay and lovely breakfast and dinner. The staff are friendly and very helpful. the waiters are alert, quick and clean. The location is good and the rates are pocket friendly. The Manager was present during all meals and i really enjoyed my stay there. will definitely came again.

Was this review helpful? Yes
kchensuites, Manager at Kenya Comfort Hotel, responded to this review

We thank you very much for your factual feedback This greatly helps us to sharpen our tools of service. On behalf of the staff from the various departments, we say a big thank you! Kind Regards John More

Bratislava, Slovakia
Contributor
11 reviews 11 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 24, 2014

The Hotel itself has a perfect location, near to the city center, to historical places as well as to offices. The room was not really nice, we booked a room for 4 and it was a bad choice. the room was small, we were not able to get into the bathroom in a normal way. the beds were comfortable, the... More

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kchensuites, Manager at Kenya Comfort Hotel, responded to this review

We thank you for your honest review regarding your stay with us. We much appreciate feed backs from our guests who have had a chance to sample our products. You booked a quad being a room with four beds, this theory came up when we realized that there was a need for people to share their cost so as to... More

Raleigh, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 21, 2014

I have stayed in this hotel many times around this time. I returned this month with my group of visitors and was very impressed. THe restaurant services especially breakfast has greatly improved. The people were more alert to what they were doing and meals came out in a timely manner. The manager was on duty and we were informed if... More

Was this review helpful? Yes
kchensuites, Manager at Kenya Comfort Hotel, responded to this review

We sincerely thank you for posting a comment regarding your stay together with your group We feel humbled by your honest compliments and promise you that we will strive harder to achieve our goals of making our guests’ stay remain with a life long experience. Our promise will be your comfort. Most eager to host you and your group again.... More

Texas City, Texas
1 review
4 of 5 stars Reviewed June 12, 2014

I have stayed in the hotel on and off and this time i loved how Breakfast was handled . The manager was present during breakfast time and even enquiring if everything was Ok. I loved this. The Rooms lovely as usual i enjoyed my stay. keep up the breakfast rotine and i guarantee more of these positive comments.

Was this review helpful? Yes
kchensuites, Manager at Kenya Comfort Hotel, responded to this review

We thank you for posting a review regarding your stay with us. Our vision is to try our level best to exceed your needs and wants. We promise continuously improve but maintain a target $ 10 breakfast. Looking forward to hosting you again. John Kiriama General Manager More

Dar es Salaam, Tanzania
1 review
2 of 5 stars Reviewed May 8, 2014

I stayed in standard rooms for $70 in this hotel in May 2014. It is quite place, near to major offices in the town center (just a walk away). However, the rooms are small, facilities (beds, tv, cupboards) in there looks quite old. The tv show 1 or 2 stations with very unclear black and white pictures. No slippers in... More

Was this review helpful? Yes
kchensuites, Manager at Kenya Comfort Hotel, responded to this review

Thank you for posting a comment regarding your stay with us. We appreciate your feedback as it goes a long way to help us improve the quality of service to our guests. Our rooms are fairly standard though we have immediate plans of adding one more new lift to service in-house guests and improve the rooms. About the TV issue... More

Szczecin, Poland
Contributor
12 reviews 12 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 30, 2014

A safe and friendly hotel right in the centre of Nairobi. All you need to enjoy a rest before or after your safari. Sensibly priced with a choice of restaurants and shops nearby. The only drawback is the street noise, but this can be reduced if you take a room on a higher floor, facing away from the street. However... More

Was this review helpful? Yes 1
kchensuites, Manager at Kenya Comfort Hotel, responded to this review

We thank you for your honest comment regarding your stay with us. We try all we can to offer quality service to our guest as we appreciate that being far away from home this becomes the other home. Our vision is to meet and if possible exceed our guests’ expectations for their comfort. Nairobi is a lively city especially on... More

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Additional Information about Kenya Comfort Hotel

Address: Monrovia Street & Muindi Mbingu, Nairobi 30425, Kenya
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Kenya Comfort Hotel 1.5*
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Free High Speed Internet ( WiFi ) Restaurant Room Service
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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