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Silver Springs Hotel

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Valley Road & Argwings Kodhek Road, Nairobi, Kenya
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1 room 1 adult
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Silver Springs Hotel
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150 Reviews from our TripAdvisor Community

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We had a great time in Nairobi. Very friendly staff and delicious breakfast. I would highly recommend this hotel to anyone visiting Nairobi and wants to keep off the CBD. We will definitely go back next time.Keep up the good work. We loved it.

Helpful?
Thank Julius M
New Delhi, Delhi, India
Level Contributor
8 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Impressed by green surrounding and clean area around. service is a blend of African and western type. Food in restaurant will give you taste of African as well as Western and Asian. Staff are dedicated and want to make the guest happy. One can compare the rate and book it for a reasonably appreciable service.

Helpful?
Thank Peetambar
Nairobi, Kenya
1 review
5 of 5 stars Reviewed 2 weeks ago

I was given a very large room with a KIng size bed. The ambiance was divine, slept like a baby. The breakfast was buffet with all kinds of delicacies which I ate to my fill. The checkin and checkout was not stressful at all. I would recommend business travelers, couples who just want to experience something new and fresh.

Helpful?
Thank CarolMwangi
Kampala, Uganda
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 1, 2016 via mobile

I visited this hotel during the USAID Learning Collaborative Forum in Nairobi in September. I had a big room all to myself. I enjoyed the meals and the gym,sauna was all awesome. I hope to visit again.

Helpful?
Thank Jacox F
Little Rock, Arkansas
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 20, 2015

Silver Springs has two excellent assets. It's location is excellent, and it's gym is great. In addition, they have a nice pool, and good landscaping. The room I had was a bit on the small side, but well decorated. The service is quite good, with one exception: the poolside service is slow. The most aggravating thing is the price of... More 

Helpful?
Thank WBowman
Shadrack W, General Manager at Silver Springs Hotel, responded to this review

Dear Guest, Thank you for taking time to write a review about Silver Springs. Thank you for commenting on our good location, Gym, service and landscaping. I take note of the slow service at the pool which we will work on to improve. We do offer different rates for accomodation and the rate you chose this time was for bed... More 

Durban, South Africa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 16, 2015 via mobile

Fantastic stay so far. Great staff and amenities. No hesitation to recommend anyone. Great value and will be the only hotel that I stay in when in Kenya. I booked only a week before and was made to feel special throughout the customer process. 2 thumbs up.

Helpful?
1 Thank 976etiennev
Shadrack W, General Manager at Silver Springs Hotel, responded to this review

Dear Guest, We are sincerely humbled by your genuine and sincere comments regarding our service and your experience during your stay. We will ensure that your expectations will be met whenever you stay with us if not exceeded. I look forward to welcome you soon. Sincerely, Shadrack Wawire General Manager More 

Fort Myers, Florida, United States
Level Contributor
111 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed December 13, 2015

When I checked in I told the counter person that It was essential that I have good internet because I had an important skype call to make. She told me to let her know if it wasn't good and put me in the new wing. To my surprise the front desk called 20 minutes after I checked in to make... More 

Helpful?
Thank Phil H
Shadrack W, General Manager at Silver Springs Hotel, responded to this review

Dear Guest, We truly appreciate your honest feedback regarding the good service that you received while staying with us. We are also happy to note that you were happy and okay with the price that you were charged for the stay. I look forward to receive you back soon. Sincerely, Shadrack Wawire General Manager. More 

2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 3, 2015

This was an excellent choice, was looking for accommodation near Nairobi Hospital where a relative was being treated and was pleasantly surprised at the value for money. I was especially impressed at the professionalism and courtesy of the staff who regularly wanted feedback on my comfort. The rooms are small but clean and well maintained.

Helpful?
Thank Mohsin C
Shadrack W, General Manager at Silver Springs Hotel, responded to this review

Dear Guest, We thank you for your kind words regarding our staff and the good service that you received. We promise you the same service or even better whenever you stay with us. We look forward to welcome you back next time you are visiting Nairobi. Sincerely, Shadrack Wawire General Manager. More 

Madrid, Spain
2 reviews
4 of 5 stars Reviewed December 3, 2015

I spent 3 nights on a business trip in November 2015 and received a very good service. Big room, clean and provided with fresh fuit and bottles of water. Very kind staff in reception and breakfast lounge. Rich international breakfast.

Helpful?
Thank sara_menoz
Shadrack W, General Manager at Silver Springs Hotel, responded to this review

Dear Guest, Thank you for your feedback. We are happy that you were welcomed well and you also received good service and the room was up to your expectations. We will ensure that we exceed your expectations on your next visit. Sincerely, Shadrack Wawire General Manager. More 

Kandy, Sri Lanka
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 2, 2015

Good place to be. But the location is near a roundabout! and during high traffic times, getting into the hotel is really challenging. Friendly staff, spacious and clean rooms. Good food options. They have a 24 hr. Coffee shop - awsome

Helpful?
Thank dilshan_annaraj
Shadrack W, General Manager at Silver Springs Hotel, responded to this review

Dear Guest, Thank you for your time to review our hotel. We take note of the clean rooms, friendly staff and a variety of food options and our new coffee shop however we are sincerely sorry that you were caught up in traffic during peak hour. I look forward to welcome you back to the hotel soon. Sincerely, Shadrack Wawire... More 

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