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All 96 Nairobi hotels

The Heron Portico

4.0 of 5 Hotel   |   Milimani Road, Opp. Provincial Police Headquarters | P. O. Box 41848, Nairobi 00100, Kenya
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Ranked #19 of 96 hotels in Nairobi
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed June 7, 2012
Ann H Naestved, Denmark
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134 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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Naestved, Denmark
Top Contributor
59 reviews 59 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 7, 2012

The Heron Court was clean and nice. The people were nice and friendly. Rooms fine. Nothing splendid or fantastic - but nice, middle of the road, solid hotel.

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Top Contributor
57 reviews 57 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed May 26, 2012

We stayed there prior to and after our safari..We enjoyed the staff who treated us well right from the small coffee shop to the dining room. Though the rooms may have been on the small side, we had all the amenities at our disposal.We enjoyed seeing the variety of people who stayed there and the ability to go for a... More

Was this review helpful? Yes 1
14 reviews 14 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 25, 2012

We spent one night at this hotel. The room offered everything you would need, however we wasn’t too impressed with the service. We found the reception staff rude & unhelpful. We were leaving early the next morning & we were asking about breakfast boxes. We were sent to the restaurant who then sent us back to the reception who sent... More

Was this review helpful? Yes 1
Rome, Italy
Top Contributor
62 reviews 62 reviews
54 hotel reviews
112 helpful votes 112 helpful votes
3 of 5 stars Reviewed March 21, 2012

We stayed here on our last night in Nairobi. Check in was really slow because there was only one person in the reception and 4 other guests checking in at the same time. Bed room and bathroom are small, but very clean, and the bed was really comfy. We had dinner in the hotel, again service was pretty slow but... More

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Dublin, Ireland
Top Contributor
87 reviews 87 reviews
42 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed February 24, 2012

I stayed here for 5 nights on business. The hotel is close to the centre of town. The room was good, very spacious with a separate seating area and a small kitchenette (sink/microwave/toaster). I had no view (unless you count the view onto the opposite corridor of rooms across a very small open space) but as I was working it... More

Was this review helpful? Yes 2
17 reviews 17 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed January 25, 2012

Went with a group for a safari so didnt choose this hotel myself. It was clean and comfortable, breakfast was not bad. It is in a leafy suburb of the city. Ok for a group trip.

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Top Contributor
81 reviews 81 reviews
37 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed December 12, 2011

Spent one night here while en-route to South Sudan, the hotel is located in a quiet part of Nairobi just by the Police Headquarters, staff are friendly and the rooms are a decent size with internet and Satellite TV. Bathrooms are nice with a powerful shower. I think it represents good value for money and I wish I had the... More

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Cairo, Egypt
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 10, 2011

This is a very good property in Nairobi, and a great value for price. The rooms are cute, and well priced. There is a decent swimming pool, and a good lunch place. In addition, the bar is quite good. There are several business travelers here. It is well located near the Pan Afric, and safe, because across from the police.

Was this review helpful? Yes 2
Oslo, Norway
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 13, 2011

I stayed here for 7 nights, and was given a room on the east wing. This proved to be a quiet area, colleagues closer to the elevator were a bit disturbed by this (late night arrivals). Good beds, spotless rooms, large bathroom and decent internet made for a pleasant stay. Attentive staff, friendly and safe atmosphere was also appreciated. Breakfast... More

Was this review helpful? Yes 1
Manila, Philippines
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 25, 2011

After almost 24 hours traveling and landing in Nairobi, being picked up from the airport and driven straight to the Heron was a treat. Charming interiors, warm and friendly staff and very clean and comfortable rooms. Guests were a mix of business people and tourists. The restaurant was busy during breakfast and pretty quiet by lunch time. There was also... More

Was this review helpful? Yes 1
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Additional Information about The Heron Portico

Address: Milimani Road, Opp. Provincial Police Headquarters | P. O. Box 41848, Nairobi 00100, Kenya
Phone Number:
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Heron Portico 4*
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Also Known As:
Heron Hotel Nairobi

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Room/suite (22)
Hotel & grounds (11)
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Dining (2)
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Other (13)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#12 Luxury Hotel in Nairobi #13 Business Hotel in Nairobi
Hotel Class
Official Description (provided by the hotel)
The Heron Portico is Nairobi's finest and best known business hotel located at a distance of 3 kilometers from the city center and about 18 kilometers from the Jomo Kenyatta International Airport. The hotel offers accommodations in 108 guest rooms and suites, outdoor swimming pool, Gym, Sauna, Steam room and Gift shop. The hotel is known for its food and beverage offerings, where drinks and meals are served continuously from morning till evening. ... more   less 
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