We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Heron Portico

#18 of 129 Hotels in Nairobi
Certificate of Excellence
4.0 of 5
Hotel website
Milimani Road, Opp. Provincial Police Headquarters | P. O. Box 41848, Nairobi 00100, Kenya
The Heron Portico
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ranked #18 of 129 Hotels in Nairobi
Certificate of Excellence
A recent review
4 of 5 stars Reviewed April 13, 2014
AmesAbout Sydney, Australia
Add Photo Write a Review

202 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    66
    96
    28
    12
    0
See reviews for
22
29
27
99
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (202)
  • Mar-May only
    (37)
  • Jun-Aug only
    (55)
  • Sep-Nov only
    (66)
  • Dec-Feb only
    (44)
All months
There are newer reviews for The Heron Portico
See the most recent reviews
Sydney, Australia
Level Contributor
77 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed April 13, 2014

I stayed here before starting a tour. I was a little nervous arriving in Nairobi as a single female traveller but the staff at the Heron made me feel welcome and safe. They organised my transfers and took care of all my travel needs. The staff were very friendly and the rooms were big and clean. And most importantly before... More 

Was this review helpful? Yes 6
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, I would like to thank you for your feedback and I am glad to note you enjoyed your stay and all the facilities at the hotel. I look forward to welcoming you back to the The Heron Portico in near future. Kind Regards Sanjeev Tiwari General Manager More 

Cairns, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 11, 2014

I was in Nairobi for a couple of nights between safaris's and joining an overland trip with Dragoman. I chose this hotel after reading a review on Tripadvisor. It suggested I stayed here rather than staying at the Kivi Millimani Hotel next door where one of my trips started. I was glad I heeded that advice! In all I stayed... More 

Was this review helpful? Yes 1
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Thank you for taking the time to post your feedback following your stay at The Heron Portico,Nairobi. We are very happy to know that you had a memorable stay and your kind comments are greatly appreciated. We look forward to welcoming you back. Warm Regards Sanjeev Tiwari General Manager More 

Dublin, Ireland
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 9, 2014

We stayed here for three nights before heading to the Masai Mara on safari. We had two rooms - a double and a twin. The double room was at the beginning of the corridor and was huge! Lovely, large double bed, 2 armchairs, coffee table, desk, mini bar, and a lovely clean bathroom. The twin room was the next one... More 

Was this review helpful? Yes 1
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Thank you for your wonderful feedback. We are delighted that you enjoyed your stay with us. It is always a pleasant feeling to know that we were able to meet expectations of our guests every time they stay with us. We look forward to your next visit with us and hope to see you soon. Warm regards Sanjeev... More 

New York City, New York
Level Contributor
118 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed April 8, 2014

We stayed here for a night after climbing Kilimanjaro. We thought the hotel was very nice, great staff, clean, modern. The breakfast buffet was delicious. The staff was helpful and friendly. The Wifi was also strong. We recommend the hotel for a short stay, especially after a long mountain climb in the wilderness.

Was this review helpful? Yes 1
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Greetings from The Heron Portico! Thank you for taking time to write down the review and sharing it with fellow travelers. Your feedback is very encouraging and I have shared it with the entire team. They are delighted that you had a wonderful stay in all aspects and are thrilled on being appreciated for their efforts. Positive feedback... More 

Toronto, Canada
Level Contributor
208 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
4 of 5 stars Reviewed February 17, 2014

We stayed four nights at this hotel and found it to be what we were expecting. Our end of hall room was spacious, and being at the back of the hotel, very quiet. Staff were as helpful as possible, although front desk staff was lacking somewhat in local knowledge. Food in the restaurant was fine, and reasonably priced. Hotel is... More 

Was this review helpful? Yes
Smarthotel11, General Manager at The Heron Portico, responded to this review

Dear Guest, Thank you very much for posting your review about your experience at The Heron Portico, Nairobi. I am glad you left with a positive impression of our staff, restaurants and the hotel at large. Your kind words of appreciation shall be conveyed to my team for whom they will be a tremendous source of inspiration. The team at... More 

New Delhi, Delhi, India
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed February 15, 2014

For my visit to Nairobi, the only request I had made to my Local colleague was to book a hotel which offered Indian Food. Vegetarian more precicely. My wish was granted. Plus this hotel offered much more. Located strategically on hilly terrain and posh locality of Nairobi, the hotel felt like home. Wont mind staying at this place if I... More 

Was this review helpful? Yes 2
Smarthotel11, General Manager at The Heron Portico, responded to this review

Dear Guest, It’s a delight to read your appreciation of The Heron Portico, Nairobi. I am glad that we were able to make your stay comfortable and cater to your Indian food requirement. At The Heron Portico we genuinely believe that providing awesome memories to our guests is our prime purpose and endeavor to deliver this message through our actions... More 

Frankfurt (Oder), Germany
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 9, 2014

great service, also for conferneces etc. very comptetetive prices for accomodation and conference facilties, good building (airt circulation) with tasteful furniture, cuisine very good, I liked the combination of indian british and african dishes had a good one week stay with a lot of support from hotel staff for my business trip. thanks a lot

Was this review helpful? Yes
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Greetings from The Heron Portico! We wholeheartedly thank you for writing beautiful lines of appreciation for our hotel and its amenities. We are happy to know that you had pacifying stay at our property. We are pleased to know that you liked our well appointed rooms, cleanliness at the hotel, Friendliness and courtesy of the staff, scrumptious breakfast... More 

Mumbai
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed January 25, 2014

The hotel is very nice but there is no AC in the rooms. I would not expect a non AC room in that price but all other hotels I saw in that area didnt have AC so this was the best of all. The superior room is quite comfortable. The staff is very friendly and helpful and also quick at... More 

Was this review helpful? Yes
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Greetings from The Heron Portico! Thank you for taking time to write down the review. Your feedback is very encouraging and I have shared it with the entire team. They are delighted that you had a wonderful stay in all aspects and are thrilled on being appreciated for their efforts. We have taken a note of your A/C... More 

Barcelona
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed January 23, 2014

It is a good hotel for business travellers. A little bit far from the city center, but more secured place. The BF was regular and NO A/C in my room. There is a nice outdoor cafeteria with good croissant. The price/quality is fair.

Was this review helpful? Yes
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Thank you for your wonderful feedback. We are happy that you enjoyed your stay with us. As a hotel, we take immense pride in the fact that we work to make our guests feel at home. Feedback like this motivates the entire team to perform even better and more efficiently. We look forward to your next visit with... More 

Berlin, Germany
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed January 22, 2014

Since many years we are using the Heron Hotel as a workshop location. The team is extraordinarily friendly and we have to say there is almost nothing which is impossible. Rooms are spacious and clean, friendly decorated with all amenities. There is a fitness room, a café, tourist shop with cyber and a pool. Location is excellent - you can... More 

Was this review helpful? Yes
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Greetings from The Heron Portico! We wholeheartedly thank you for penning down beautiful lines of appreciation for our hotel and its amenities. We are happy to know that you had pacifying stay at our property. We are pleased to know that you liked our well appointed rooms, cleanliness at the hotel, Friendliness and courtesy of the staff, scrumptious... More 

Questions? Get answers from hotel staff and past guests. Ask a question

140 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (108)
Viewed
Room/suite (29)
Viewed
Dining (13)
Viewed
Family/play areas (3)
Viewed
Pool/beach area (5)
Viewed
View from room (7)
Viewed
Hotel & grounds (24)
Viewed
Bathroom (7)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Dining (1)
Viewed
Room/suite (7)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (1)
Viewed
Other (22)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Nairobi hotels
Meridian Hotel
#16 of 129 in Nairobi
4.5 of 5 stars 55 reviews
Nairobi Serena Hotel
#10 of 129 in Nairobi
4.5 of 5 stars 602 reviews
Sarova Stanley
#7 of 129 in Nairobi
4.5 of 5 stars 760 reviews
Show Prices
Show Prices
Show Prices
Fairmont The Norfolk
#13 of 129 in Nairobi
4.0 of 5 stars 597 reviews
The Boma Nairobi
#3 of 129 in Nairobi
4.5 of 5 stars 407 reviews
Upper Hill Estate
Sarova Panafric
Sarova Panafric
#20 of 129 in Nairobi
4.0 of 5 stars 591 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay