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All 96 Nairobi hotels

The Heron Portico

4.0 of 5 Hotel   |   Milimani Road, Opp. Provincial Police Headquarters | P. O. Box 41848, Nairobi 00100, Kenya
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Ranked #18 of 96 hotels in Nairobi
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed October 7, 2012
InekeParis Paris, France
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134 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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There are newer reviews for The Heron Portico
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Paris, France
Top Contributor
69 reviews 69 reviews
23 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed October 7, 2012

We stayed here one night, during our safari trip with Eyes on Africa Safaris (which is a company we do not recommend booking with!). The hotel is spacious, pretty, well secured, and rooms are spacious and really clean. Our room was on the first floor with a big bed, a living space area (very nice, with two seats and a... More

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London, United Kingdom
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 27, 2012

We decided to stay here because it was next door to the Kivi Millmani Hotel the starting base of our Intrepid Safari. The trip advisor reviews of Kivi convinced us to stay somewhere better. We stayed 4 nights at the Heron , we picked up a hotel transfer and at check in the reception staff were friendly and hotel is... More

Was this review helpful? Yes 2
Sherfield On Loddon, United Kingdom
18 reviews 18 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 24, 2012

After staying for five days I found the Heron to have well equipped standard rooms with comfortable beds, a good desk, reliable wifi and an good if limited choice of TV channels. The Bar, dining room and coffee shop were all attractive, but ruined by the clear problem of inadequately trained serving staff. In the case of the coffee shop... More

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Nairobi, Kenya
Top Contributor
52 reviews 52 reviews
29 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed August 27, 2012

here on business and i was very happy. great location, the rooms were fab and i found it good value for money. the internet was good and the food was good. i found the service a little slow at times but nothing that would have dampened by stay there. i will go back as i really do like the location... More

Was this review helpful? Yes 1
Senior Contributor
43 reviews 43 reviews
38 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed August 13, 2012 via mobile

We stayed one night upon arrival in Nairobi and before joining our overland tour from nearby kivi milimani. We took the advice of other reviewers who suggested this place in lieu of an extra night at the kivi - and we are glad we did. It was only slightly more expensive but astronomically better. We found the rooms clean and... More

Was this review helpful? Yes 3
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 29, 2012

Close to downtown, friendly staff, quiet location, clean comfortable rooms, I would stay here again. Really poor resturant unfortunatly, service is really poor and the food is tasteless, assuming you get what you ordered.

Was this review helpful? Yes 3
15 reviews 15 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 8, 2012

We arrived in Nairobi on a flight where the plane missed the run way and got bogged in the mud, so we were bussed to the terminal and waited for hours to get our luggage. The Heron Hotel was a comfortable, calm retreat from the Nairobi mayhem. Our room was comfortable and mostly quiet although there were the happy sounds... More

Was this review helpful? Yes 1
Mombasa, Kenya
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 22, 2012

I do travel through Nairobi quite often for business and leisure. So fare I haven’t found a better place to stay at concerning value for money, location, parking, stuff… Positioned in quiet area of town but convenient as located on walking distance to city centre. Recently they did major renovation on all their rooms plus added fantastic gym and sauna.... More

Was this review helpful? Yes 5
Senior Contributor
36 reviews 36 reviews
36 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed June 14, 2012

The plus -The hotel has obviously undergone recent renovation and my room (deluxe) was exceptionally large, clean and modern looking; included marble countertops; flatscreen tv; mini kitchen with microwave, fridge, toaster, cutlery, coffee/tea maker; large sitting area with sofa, coffee table; comfy bed; slightly small but well designed and functional bathroom. -Location is good and relatively quiet. -The staff were... More

Was this review helpful? Yes 8
Mahe Island, Seychelles
4 reviews 4 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed June 8, 2012

I have stayed at the Heron seven times over the past 12 months and after the last in a series of disappointments decided not again. The restaurant has not failed to disappoint every single time. Rude staff and items on the menu not available (all seven times!!!) On the second last stay, a group of very very load young americans... More

Was this review helpful? Yes 3
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Additional Information about The Heron Portico

Address: Milimani Road, Opp. Provincial Police Headquarters | P. O. Box 41848, Nairobi 00100, Kenya
Phone Number:
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Heron Portico 4*
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Also Known As:
Heron Hotel Nairobi

75 photos of this hotel

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Room/suite (22)
Hotel & grounds (11)
Pool/beach area (4)
View from room (4)
Bathroom (4)
Dining (2)
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Other (13)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#12 Luxury Hotel in Nairobi #13 Business Hotel in Nairobi
Hotel Class
Official Description (provided by the hotel)
The Heron Portico is Nairobi's finest and best known business hotel located at a distance of 3 kilometers from the city center and about 18 kilometers from the Jomo Kenyatta International Airport. The hotel offers accommodations in 108 guest rooms and suites, outdoor swimming pool, Gym, Sauna, Steam room and Gift shop. The hotel is known for its food and beverage offerings, where drinks and meals are served continuously from morning till evening. ... more   less 
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