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The Heron Portico

#17 of 125 Hotels in Nairobi
Certificate of Excellence
4.0 of 5
Hotel website
Milimani Road, Opp. Provincial Police Headquarters | P. O. Box 41848, Nairobi 00100, Kenya
The Heron Portico
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Ranked #17 of 125 Hotels in Nairobi
Certificate of Excellence
A recent review
4 of 5 stars Reviewed October 7, 2012
InekeParis Paris, France
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189 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Heron Portico
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Paris, France
Top Contributor
69 reviews 69 reviews
23 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed October 7, 2012

We stayed here one night, during our safari trip with Eyes on Africa Safaris (which is a company we do not recommend booking with!). The hotel is spacious, pretty, well secured, and rooms are spacious and really clean. Our room was on the first floor with a big bed, a living space area (very nice, with two seats and a... More 

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London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 27, 2012

We decided to stay here because it was next door to the Kivi Millmani Hotel the starting base of our Intrepid Safari. The trip advisor reviews of Kivi convinced us to stay somewhere better. We stayed 4 nights at the Heron , we picked up a hotel transfer and at check in the reception staff were friendly and hotel is... More 

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Sherfield On Loddon, United Kingdom
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed September 24, 2012

After staying for five days I found the Heron to have well equipped standard rooms with comfortable beds, a good desk, reliable wifi and an good if limited choice of TV channels. The Bar, dining room and coffee shop were all attractive, but ruined by the clear problem of inadequately trained serving staff. In the case of the coffee shop... More 

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Nairobi, Kenya
Top Contributor
58 reviews 58 reviews
33 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed August 27, 2012

here on business and i was very happy. great location, the rooms were fab and i found it good value for money. the internet was good and the food was good. i found the service a little slow at times but nothing that would have dampened by stay there. i will go back as i really do like the location... More 

Was this review helpful? Yes 1
Canada
Senior Contributor
47 reviews 47 reviews
42 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed August 13, 2012

We stayed one night upon arrival in Nairobi and before joining our overland tour from nearby kivi milimani. We took the advice of other reviewers who suggested this place in lieu of an extra night at the kivi - and we are glad we did. It was only slightly more expensive but astronomically better. We found the rooms clean and... More 

Was this review helpful? Yes 3
Alberta
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 29, 2012

Close to downtown, friendly staff, quiet location, clean comfortable rooms, I would stay here again. Really poor resturant unfortunatly, service is really poor and the food is tasteless, assuming you get what you ordered.

Was this review helpful? Yes 3
terang
Contributor
15 reviews 15 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 8, 2012

We arrived in Nairobi on a flight where the plane missed the run way and got bogged in the mud, so we were bussed to the terminal and waited for hours to get our luggage. The Heron Hotel was a comfortable, calm retreat from the Nairobi mayhem. Our room was comfortable and mostly quiet although there were the happy sounds... More 

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Mombasa, Kenya
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 22, 2012

I do travel through Nairobi quite often for business and leisure. So fare I haven’t found a better place to stay at concerning value for money, location, parking, stuff… Positioned in quiet area of town but convenient as located on walking distance to city centre. Recently they did major renovation on all their rooms plus added fantastic gym and sauna.... More 

Was this review helpful? Yes 5
Texas
Senior Contributor
43 reviews 43 reviews
43 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed June 14, 2012

The plus -The hotel has obviously undergone recent renovation and my room (deluxe) was exceptionally large, clean and modern looking; included marble countertops; flatscreen tv; mini kitchen with microwave, fridge, toaster, cutlery, coffee/tea maker; large sitting area with sofa, coffee table; comfy bed; slightly small but well designed and functional bathroom. -Location is good and relatively quiet. -The staff were... More 

Was this review helpful? Yes 8
Mahe Island, Seychelles
Reviewer
4 reviews 4 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed June 8, 2012

I have stayed at the Heron seven times over the past 12 months and after the last in a series of disappointments decided not again. The restaurant has not failed to disappoint every single time. Rude staff and items on the menu not available (all seven times!!!) On the second last stay, a group of very very load young americans... More 

Was this review helpful? Yes 3
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