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The Heron Portico

#15 of 122 Hotels in Nairobi
Certificate of Excellence
4.0 of 5
Hotel website
Milimani Road, Opp. Provincial Police Headquarters | P. O. Box 41848, Nairobi 00100, Kenya
The Heron Portico
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Ranked #15 of 122 Hotels in Nairobi
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed August 13, 2012
ug97 Canada
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185 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Heron Portico
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Canada
Senior Contributor
47 reviews 47 reviews
42 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed August 13, 2012

We stayed one night upon arrival in Nairobi and before joining our overland tour from nearby kivi milimani. We took the advice of other reviewers who suggested this place in lieu of an extra night at the kivi - and we are glad we did. It was only slightly more expensive but astronomically better. We found the rooms clean and... More 

Was this review helpful? Yes 3
Alberta
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 29, 2012

Close to downtown, friendly staff, quiet location, clean comfortable rooms, I would stay here again. Really poor resturant unfortunatly, service is really poor and the food is tasteless, assuming you get what you ordered.

Was this review helpful? Yes 3
terang
Contributor
15 reviews 15 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 8, 2012

We arrived in Nairobi on a flight where the plane missed the run way and got bogged in the mud, so we were bussed to the terminal and waited for hours to get our luggage. The Heron Hotel was a comfortable, calm retreat from the Nairobi mayhem. Our room was comfortable and mostly quiet although there were the happy sounds... More 

Was this review helpful? Yes 1
Mombasa, Kenya
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 22, 2012

I do travel through Nairobi quite often for business and leisure. So fare I haven’t found a better place to stay at concerning value for money, location, parking, stuff… Positioned in quiet area of town but convenient as located on walking distance to city centre. Recently they did major renovation on all their rooms plus added fantastic gym and sauna.... More 

Was this review helpful? Yes 5
Texas
Senior Contributor
41 reviews 41 reviews
41 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed June 14, 2012

The plus -The hotel has obviously undergone recent renovation and my room (deluxe) was exceptionally large, clean and modern looking; included marble countertops; flatscreen tv; mini kitchen with microwave, fridge, toaster, cutlery, coffee/tea maker; large sitting area with sofa, coffee table; comfy bed; slightly small but well designed and functional bathroom. -Location is good and relatively quiet. -The staff were... More 

Was this review helpful? Yes 8
Mahe Island, Seychelles
Reviewer
4 reviews 4 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed June 8, 2012

I have stayed at the Heron seven times over the past 12 months and after the last in a series of disappointments decided not again. The restaurant has not failed to disappoint every single time. Rude staff and items on the menu not available (all seven times!!!) On the second last stay, a group of very very load young americans... More 

Was this review helpful? Yes 3
Naestved, Denmark
Top Contributor
58 reviews 58 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed June 7, 2012

The Heron Court was clean and nice. The people were nice and friendly. Rooms fine. Nothing splendid or fantastic - but nice, middle of the road, solid hotel.

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Whitehorse,Yukon
Top Contributor
65 reviews 65 reviews
24 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed May 26, 2012

We stayed there prior to and after our safari..We enjoyed the staff who treated us well right from the small coffee shop to the dining room. Though the rooms may have been on the small side, we had all the amenities at our disposal.We enjoyed seeing the variety of people who stayed there and the ability to go for a... More 

Was this review helpful? Yes 1
Surrey
Contributor
14 reviews 14 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 25, 2012

We spent one night at this hotel. The room offered everything you would need, however we wasn’t too impressed with the service. We found the reception staff rude & unhelpful. We were leaving early the next morning & we were asking about breakfast boxes. We were sent to the restaurant who then sent us back to the reception who sent... More 

Was this review helpful? Yes 1
Rome, Italy
Top Contributor
67 reviews 67 reviews
59 hotel reviews
120 helpful votes 120 helpful votes
3 of 5 stars Reviewed March 21, 2012

We stayed here on our last night in Nairobi. Check in was really slow because there was only one person in the reception and 4 other guests checking in at the same time. Bed room and bathroom are small, but very clean, and the bed was really comfy. We had dinner in the hotel, again service was pretty slow but... More 

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