We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 103 Nairobi hotels

The Heron Portico

4.0 of 5 Hotel   |   Milimani Road, Opp. Provincial Police Headquarters | P. O. Box 41848, Nairobi 00100, Kenya
Hotel website
Hotel amenities
Special Price
15% OFF ON JR. SUITE
Save Saved
You added The Heron Portico to your Saves list
The Heron Portico
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
79%
Ranked #18 of 103 Hotels in Nairobi
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Fenbeed Dar es Salaam, Tanzania
Write a Review

146 reviews from our community

Traveler rating
    42
    70
    25
    9
    0
See reviews for
16
26
21
67
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (146)
  • Mar-May only
    (20)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (30)
All months
Dar es Salaam, Tanzania
Contributor
18 reviews 18 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I thoroughly recommend this hotel. The price was very reasonable considering the helpful, friendly and prompt service. The breakfasts are excellent and food was great (if a little pricey). I really enjoyed the large room and comfortable ambiance. The hotel is situated outside of town in a leafy and quite area and this made for a pleasant change as I... More

Was this review helpful? Yes
Moudon, Switzerland
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I stayed here for one night, Sept 2nd wished I had stayed for much longer. Checked in early, the process was quick. Delicious food and one of the best breakfast I have ever had. The location is great, excellent rooms I had a killer bird eye view of the city. Reliable & friendly staffs, however I didn't like the small... More

Was this review helpful? Yes
Dar es Salaam
Contributor
13 reviews 13 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed there from 10th till 11th September and had an amazing stay. The entire check in and check out procedure was very smooth. The staff is very courteous and is always willing to help. Internet is free and works well. City weather is perfect for fresh air and there is not need for any air conditioning or heating. Breakfast... More

Was this review helpful? Yes
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Thank you for staying at The Heron Portico, during your recent visit to Nairobi. We sincerely appreciate your time taken to post your positive comments on TripAdvisor. It is a pleasure to note that you found our rooms excellent and also that you enjoyed your Breakfast at coffee shop. The team was delighted to read that you found... More

Mombasa
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The Heron Portico is an excellent value hotel very well located in Nairobi. The rooms are generous in size well finished and in good shape. Pressure shower, everything works in the room with no surprises. Internet at the hotel totally sucks and needs to be improved dramatically. Apart from the internet its a great choice of hotel in Nairobi for... More

Was this review helpful? Yes 1
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Thank you for your review! Your kind words of appreciation go a long way in motivating the entire team of The Heron Portico, Nairobi to do better each day. I hope that you will continue to patronize us and also recommend us to your friends, family & company. We have taken a serious note of your internet connectivity... More

Nairobi, Kenya
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We searched long and hard for a venue for our wedding. From first entering the Heron we were treated like one of the family. Sistar listened to what we wanted and understood the relaxing, stress free low key wedding we wanted, together with the great team at Heron, delivered on all their promises and so much more. The team were... More

Was this review helpful? Yes
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Thank you for taking the time to share your experience. We are delighted to hear that you had a wonderful stay at The Heron Portico. Your comments regarding the hotel and its services are truly appreciated. It is our endeavor to create unforgettable memories for our valuable guests. It was a pleasure having you as our guest and... More

1 review
5 of 5 stars Reviewed 2 weeks ago

I believe the hotel offers a very good Value for Money for the guests! Friendly staff; reasonably priced food in the restaurant; a good size gym; a brilliant cafe (opened late) to relax and have a nice cup of coffee!

Was this review helpful? Yes
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Thank you for your valuable feedback. We are delighted that the hotel, its facilities and the service standards were upto your expectations. Your positive sentiments have been shared with the entire team and I am sure that these will go a long way in encouraging them to strive for higher levels of excellence. We look forward to your... More

Nairobi, Kenya
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nice and cool relaxing place just near the CBD, the hotel is well placed for clients connecting domestic flight at the Wilson Airport or city tour excursions to Giraffe Centre / Animal Orphanage / Karen Blixen Museum...etc The Staff are hospitable, co-operative and always ready to go an extra mile in service, keep up guys...!

Was this review helpful? Yes
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Thank you very much for your review following your recent stay at The Heron Portico Nairobi and commendation of our accommodations, restaurants and staff services. It is great to know that you found some well-deserved rest and got to enjoy the panoramic views from our room. It is a pleasure to pass on your kind praises to the... More

Zurich, Switzerland
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 17, 2014

Nice room for all kind of pocket. Good location to go in every corner of Nbo. Swimming pool in the average. Service is precise, gentle, timed. There are few opportunity to make some Shop. One of the Best choice in Nbo.

Was this review helpful? Yes 1
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Thank you for taking time out to write about your wonderful experience at The Heron Portico. I'm glad that we succeeded in creating a memorable stay experience for you and feel extremely elated by your kind acknowledgement of the same. Your positive comments are a great motivation for the team. We value your patronage and look forward to... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 10, 2014

Came here for a business trip and stayed for 3 nights. Starting from reservation confirmation till check out, everything was smooth. Food quality and service is superb. Casbah lounge bar is very contemporary but hotel has retained its Swahili theme. Outdoor cafe is really a great place to unwind. I would recommend this hotel for business and leisure traveler.

Was this review helpful? Yes 1
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Thank you for your kind endorsement of our unique features and staff services following your recent stay at The Heron Portico, Nairobi. I am delighted to read that you found time to sample our new launched lounge bar Casbah. My team and I eagerly look forward to welcoming you back again. Kindest regards, Sanjeev Tiwari General Manager More

Do you own or manage The Heron Portico?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Heron Portico? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Heron Portico

Address: Milimani Road, Opp. Provincial Police Headquarters | P. O. Box 41848, Nairobi 00100, Kenya
Phone Number:
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Heron Portico 4*
Number of rooms: 108
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Expedia, Booking.com, Agoda, Tingo, Despegar.com, Odigeo and Venere so you can book your The Heron Portico reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Heron Hotel Nairobi

125 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (94)
Viewed
Room/suite (22)
Viewed
Hotel & grounds (12)
Viewed
Pool/beach area (4)
Viewed
View from room (4)
Viewed
Bathroom (4)
Viewed
Dining (2)
Viewed
Other (46)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (1)
Viewed
Other (28)
Hotels you might also like...
Check In Check Out
Price Your Stay