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All 92 Nairobi hotels

The Heron Portico

3.0 of 5 Hotel   |   Milimani Road, Opp. Provincial Police Headquarters | P. O. Box 41848, Nairobi 00100, Kenya
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Ranked #18 of 92 hotels in Nairobi
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
AmesAbout London, United Kingdom
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128 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Larnaka, Cyprus
Top Contributor
152 reviews 152 reviews
36 hotel reviews
127 helpful votes 127 helpful votes
2 of 5 stars Reviewed yesterday NEW

I was recommended this hotel but was very disappointing. Paying 150USD a night for rooms without A/C is too much. The food in the restaurant was poor and the one evening I ordered a Fajita and was served a plate of watery chicken and peppers in a bowl. When I told them this was not a fajita they disputed it.... More

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London, United Kingdom
Top Contributor
62 reviews 62 reviews
41 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here before starting a tour. I was a little nervous arriving in Nairobi as a single female traveller but the staff at the Heron made me feel welcome and safe. They organised my transfers and took care of all my travel needs. The staff were very friendly and the rooms were big and clean. And most importantly before... More

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sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, I would like to thank you for your feedback and I am glad to note you enjoyed your stay and all the facilities at the hotel. I look forward to welcoming you back to the The Heron Portico in near future. Kind Regards Sanjeev Tiwari General Manager More

Cairns, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I was in Nairobi for a couple of nights between safaris's and joining an overland trip with Dragoman. I chose this hotel after reading a review on Tripadvisor. It suggested I stayed here rather than staying at the Kivi Millimani Hotel next door where one of my trips started. I was glad I heeded that advice! In all I stayed... More

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sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Thank you for taking the time to post your feedback following your stay at The Heron Portico,Nairobi. We are very happy to know that you had a memorable stay and your kind comments are greatly appreciated. We look forward to welcoming you back. Warm Regards Sanjeev Tiwari General Manager More

Dublin, Ireland
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed here for three nights before heading to the Masai Mara on safari. We had two rooms - a double and a twin. The double room was at the beginning of the corridor and was huge! Lovely, large double bed, 2 armchairs, coffee table, desk, mini bar, and a lovely clean bathroom. The twin room was the next one... More

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sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Thank you for your wonderful feedback. We are delighted that you enjoyed your stay with us. It is always a pleasant feeling to know that we were able to meet expectations of our guests every time they stay with us. We look forward to your next visit with us and hope to see you soon. Warm regards Sanjeev... More

New York City, New York
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for a night after climbing Kilimanjaro. We thought the hotel was very nice, great staff, clean, modern. The breakfast buffet was delicious. The staff was helpful and friendly. The Wifi was also strong. We recommend the hotel for a short stay, especially after a long mountain climb in the wilderness.

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sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Greetings from The Heron Portico! Thank you for taking time to write down the review and sharing it with fellow travelers. Your feedback is very encouraging and I have shared it with the entire team. They are delighted that you had a wonderful stay in all aspects and are thrilled on being appreciated for their efforts. Positive feedback... More

Toronto, Canada
Top Contributor
138 reviews 138 reviews
28 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed February 17, 2014

We stayed four nights at this hotel and found it to be what we were expecting. Our end of hall room was spacious, and being at the back of the hotel, very quiet. Staff were as helpful as possible, although front desk staff was lacking somewhat in local knowledge. Food in the restaurant was fine, and reasonably priced. Hotel is... More

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Smarthotel11, General Manager at The Heron Portico, responded to this review

Dear Guest, Thank you very much for posting your review about your experience at The Heron Portico, Nairobi. I am glad you left with a positive impression of our staff, restaurants and the hotel at large. Your kind words of appreciation shall be conveyed to my team for whom they will be a tremendous source of inspiration. The team at... More

New Delhi, Delhi, India
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 15, 2014

For my visit to Nairobi, the only request I had made to my Local colleague was to book a hotel which offered Indian Food. Vegetarian more precicely. My wish was granted. Plus this hotel offered much more. Located strategically on hilly terrain and posh locality of Nairobi, the hotel felt like home. Wont mind staying at this place if I... More

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Smarthotel11, General Manager at The Heron Portico, responded to this review

Dear Guest, It’s a delight to read your appreciation of The Heron Portico, Nairobi. I am glad that we were able to make your stay comfortable and cater to your Indian food requirement. At The Heron Portico we genuinely believe that providing awesome memories to our guests is our prime purpose and endeavor to deliver this message through our actions... More

Frankfurt (Oder), Germany
1 review
5 of 5 stars Reviewed February 9, 2014

great service, also for conferneces etc. very comptetetive prices for accomodation and conference facilties, good building (airt circulation) with tasteful furniture, cuisine very good, I liked the combination of indian british and african dishes had a good one week stay with a lot of support from hotel staff for my business trip. thanks a lot

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sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Greetings from The Heron Portico! We wholeheartedly thank you for writing beautiful lines of appreciation for our hotel and its amenities. We are happy to know that you had pacifying stay at our property. We are pleased to know that you liked our well appointed rooms, cleanliness at the hotel, Friendliness and courtesy of the staff, scrumptious breakfast... More

Mumbai
Contributor
14 reviews 14 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 25, 2014

The hotel is very nice but there is no AC in the rooms. I would not expect a non AC room in that price but all other hotels I saw in that area didnt have AC so this was the best of all. The superior room is quite comfortable. The staff is very friendly and helpful and also quick at... More

Was this review helpful? Yes
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Greetings from The Heron Portico! Thank you for taking time to write down the review. Your feedback is very encouraging and I have shared it with the entire team. They are delighted that you had a wonderful stay in all aspects and are thrilled on being appreciated for their efforts. We have taken a note of your A/C... More

Barcelona
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 23, 2014

It is a good hotel for business travellers. A little bit far from the city center, but more secured place. The BF was regular and NO A/C in my room. There is a nice outdoor cafeteria with good croissant. The price/quality is fair.

Was this review helpful? Yes
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Thank you for your wonderful feedback. We are happy that you enjoyed your stay with us. As a hotel, we take immense pride in the fact that we work to make our guests feel at home. Feedback like this motivates the entire team to perform even better and more efficiently. We look forward to your next visit with... More

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Additional Information about The Heron Portico

Also Known As:
Heron Hotel Nairobi
Address: Milimani Road, Opp. Provincial Police Headquarters | P. O. Box 41848, Nairobi 00100, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Heron Portico 3*
Official Description (provided by the hotel):
The Heron Portico is Nairobi's finest and best known business hotel located at a distance of 3 kilometers from the city center and about 18 kilometers from the Jomo Kenyatta International Airport. The hotel offers accommodations in 108 guest rooms and suites, outdoor swimming pool, Gym, Sauna, Steam room and Gift shop. The hotel is known for its food and beverage offerings, where drinks and meals are served continuously from morning till evening. ... more   less 
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