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All 105 Nairobi hotels

The Heron Portico

4.0 of 5 Hotel   |   Milimani Road, Opp. Provincial Police Headquarters | P. O. Box 41848, Nairobi 00100, Kenya
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Ranked #17 of 105 Hotels in Nairobi
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Manny O Luzon, Philippines
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148 reviews from our community

Traveler rating
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    70
    25
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Luzon, Philippines
1 review
5 of 5 stars Reviewed 3 days ago NEW

I will have to give this hotel a 5 star considering it's flexibility in dealing with clients and excellent service. They have honest room service attendants and hotel food is really good and not that pricey! Cleanlines is in every part of the hotel. My family and I stayed here in January and really enjoyed our stay. We will definitely... More

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Reykjavik, Iceland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I had the privilege of staying at the Heron Portico Hotel in Nairobi in September. I had planned to stay for only one night before going on a safari to Maasai Mara and other national parks, which I had booked online before arriving in Kenya. The plan was to be picked up for the safari at the Heron, but nobody... More

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Dar es Salaam, Tanzania
Contributor
18 reviews 18 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I thoroughly recommend this hotel. The price was very reasonable considering the helpful, friendly and prompt service. The breakfasts are excellent and food was great (if a little pricey). I really enjoyed the large room and comfortable ambiance. The hotel is situated outside of town in a leafy and quite area and this made for a pleasant change as I... More

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Moudon, Switzerland
2 reviews
5 of 5 stars Reviewed 1 week ago

I stayed here for one night, Sept 2nd wished I had stayed for much longer. Checked in early, the process was quick. Delicious food and one of the best breakfast I have ever had. The location is great, excellent rooms I had a killer bird eye view of the city. Reliable & friendly staffs, however I didn't like the small... More

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sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Thank you for writing about us. We are delighted that you had a memorable stay at The Heron Portico during your visit to Nairobi. Your positive comments about the services are deeply appreciated and have been communicated to staff. I am sure that these will go a long way in encouraging them to strive for higher levels of... More

Dar es Salaam
Contributor
13 reviews 13 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed there from 10th till 11th September and had an amazing stay. The entire check in and check out procedure was very smooth. The staff is very courteous and is always willing to help. Internet is free and works well. City weather is perfect for fresh air and there is not need for any air conditioning or heating. Breakfast... More

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sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Thank you for staying at The Heron Portico, during your recent visit to Nairobi. We sincerely appreciate your time taken to post your positive comments on TripAdvisor. It is a pleasure to note that you found our rooms excellent and also that you enjoyed your Breakfast at coffee shop. The team was delighted to read that you found... More

Mombasa
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Heron Portico is an excellent value hotel very well located in Nairobi. The rooms are generous in size well finished and in good shape. Pressure shower, everything works in the room with no surprises. Internet at the hotel totally sucks and needs to be improved dramatically. Apart from the internet its a great choice of hotel in Nairobi for... More

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sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Thank you for your review! Your kind words of appreciation go a long way in motivating the entire team of The Heron Portico, Nairobi to do better each day. I hope that you will continue to patronize us and also recommend us to your friends, family & company. We have taken a serious note of your internet connectivity... More

Nairobi, Kenya
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We searched long and hard for a venue for our wedding. From first entering the Heron we were treated like one of the family. Sistar listened to what we wanted and understood the relaxing, stress free low key wedding we wanted, together with the great team at Heron, delivered on all their promises and so much more. The team were... More

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sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Thank you for taking the time to share your experience. We are delighted to hear that you had a wonderful stay at The Heron Portico. Your comments regarding the hotel and its services are truly appreciated. It is our endeavor to create unforgettable memories for our valuable guests. It was a pleasure having you as our guest and... More

1 review
5 of 5 stars Reviewed 3 weeks ago

I believe the hotel offers a very good Value for Money for the guests! Friendly staff; reasonably priced food in the restaurant; a good size gym; a brilliant cafe (opened late) to relax and have a nice cup of coffee!

Was this review helpful? Yes
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Thank you for your valuable feedback. We are delighted that the hotel, its facilities and the service standards were upto your expectations. Your positive sentiments have been shared with the entire team and I am sure that these will go a long way in encouraging them to strive for higher levels of excellence. We look forward to your... More

Nairobi, Kenya
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nice and cool relaxing place just near the CBD, the hotel is well placed for clients connecting domestic flight at the Wilson Airport or city tour excursions to Giraffe Centre / Animal Orphanage / Karen Blixen Museum...etc The Staff are hospitable, co-operative and always ready to go an extra mile in service, keep up guys...!

Was this review helpful? Yes
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Thank you very much for your review following your recent stay at The Heron Portico Nairobi and commendation of our accommodations, restaurants and staff services. It is great to know that you found some well-deserved rest and got to enjoy the panoramic views from our room. It is a pleasure to pass on your kind praises to the... More

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Additional Information about The Heron Portico

Address: Milimani Road, Opp. Provincial Police Headquarters | P. O. Box 41848, Nairobi 00100, Kenya
Phone Number:
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Heron Portico 4*
Number of rooms: 108
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Also Known As:
Heron Hotel Nairobi

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