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Olive Gardens Hotel

Argwings Kodhek Road | Hurlingham, Nairobi, Kenya
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Olive Gardens Hotel
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26 Reviews from our TripAdvisor Community

Traveler rating
    2
    7
    6
    7
    4
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2
2
8
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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Juba, South Sudan
Contributor
11 reviews 11 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 5, 2014

In 2008 I wrote a positive review. Then in 2011 an utterly negative one, based on several distasteful visits. Seeing the good later reviews, under new management, I dared coming back in October 2014. I stayed for one night only, then shifted to Silver Springs. Although paying $50 more, it was worth this shift. In short, the hotel has improved,... More 

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Louisville, Kentucky
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 1, 2014

This was my 5th trip to Kenya. In the past I stayed at 5 star hotels with a group, this trip was solo. At the 5 star hotels the rooms and service was excellent, along with the price! If you are looking to save some money but still recieve excellant service I highly recommend The Olive Garden. From management to... More 

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Cologne, Germany
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 3, 2014

In November 2013 I stayed there having a meeting in one of the conference rooms. Every day the bed got a new linnen, the hot water shower was well working, the room service was without any complaints, the service personnel and the management were very helpful. The cuisine including the breakfast was of good home-made quality. I could sit on... More 

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Montego Bay, Jamaica
1 review
5 of 5 stars Reviewed January 31, 2014

I stayed at this hotel in the last week of January 2014. The hotel has greatly improved on service and the newly refurbished rooms are excellent. With safes, coffee makers, mini bar and 32 screen size tv's, one can almost say...Olive Gardens has finally become a hotel. I have been here several times before...and this last time was my best... More 

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Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 16, 2013 via mobile

I stayed here for three days in December 2013 with my family. The staff were hospitable, quite friendly. Comfortable accommodation despite the defective shower in my room! Nice breakfast menu! Convenient location for errands in the city centre! We had a nice stay!

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Olive G, SALES & MARKETING MANAGER at Olive Gardens Hotel, responded to this review

Dear PW-Ka, Thank you very much for your feedback on our services. I am glad you found Olive Gardens Hotel convinient for city errands and you enjoyed our breakfast and meals. I am sorry about the defective shower. Our housekeeping team noticed it the same day and it was fixed. We look forward to host you again in future. Best... More 

Doha, Qatar
1 review
4 of 5 stars Reviewed November 26, 2013

This is my second time around to come back to Olive and a I must say there has been a big improvement.All the issues regarding the rooms that I had previously encountered had been rectified and the management did major follow ups when I was there.I will definitely recommend this hotel to my family and friends,the management is headed in... More 

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Olive G, Sales & Marketing Manager at Olive Gardens Hotel, responded to this review

Dear Winnie, Thank you very much for taking time to review our hotel here at Trip Advisor. We are glad you enjoyed your stay with us. The hotel is now under new management and we are working gradually to sorting out all the challenges guests have encountered previously. We look forward to host you again. More 

Dar es Salaam, Tanzania
1 review
4 of 5 stars Reviewed November 18, 2013

When my company booked me at Olive garden in Hurlingham Nairobi, I took time to Google this hotel & checked out all the reviews here, I expected to experience Hell but that was not the case. The Olive Garden Hotel is really nice now. It has a complete new look for it has been renovated, looks pretty good & modern... More 

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Management response:

Hi Markmable, Thank you very much for the feedback. We are glad you enjoyed your stay at Olive Gardens Hotel. We look forward to host you again in future. More 

Mombasa, Kenya
1 review
4 of 5 stars Reviewed October 30, 2013

I checked in at Olive Gardens Hotel on 19th October 2013 with a colleague. We honestly expected the worst and we only came here because the hotel we were booked earlier somehow sold our rooms. To say the least, i was pleasantly surprised by the services at Olive Gardens Hotel. They have refurbished the rooms and the lobby looks really... More 

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Management response:

Dear Lilykijo, Thank you very much for the comments and compliments, they are well noted. The hotel is now under new management and we endeavor to offer our guests the best. We look forward to host you again More 

Mombasa, Kenya
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 4, 2013

For a hotel located in such a convenient location I honestly expected more! I stayed at the hotel for 6 days while attending a workshop at the same venue. After checking in, the receptionist offered me a welcome drink, it was mango juice that had been in a jug by her desk area. I politely declined, unsure of how long... More 

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Dubai, United Arab Emirates
Contributor
20 reviews 20 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 25, 2013 via mobile

Poorly managed, Smelly stinky hotel rooms inspite of the type of the rooms, clueless staff, carpets stink, food was disastrous, slow wifi, it was altogether horrible. I will never ever again go back again!!!!

Was this review helpful? Yes 1
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