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Oakwood Hotel

Kimathi Street | P.O. Box 40683, Nairobi, Kenya
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32 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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ahmedabad
Level Contributor
88 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
4 of 5 stars Reviewed May 15, 2015

Had a nice stay in the hotel. I visited this hotel for business work. Hotel staff is good and maintain smile all the time. Rooms are quite big and suite the purpose of my stay. security was for me and service were vary helpful.

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 6, 2015

I stayed at the hotel recently and loved the experience. The manager Charles was very helpful. The restaurant serves complementary breakfast. Though slightly overpriced the place is altogether awesome! Great location too.

Was this review helpful? Yes 1
Hilton Head Island, South Carolina, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 25, 2014

My girlfriend and I chose to stay at this hotel for it's perfect location in the city centre during our recent vacation in Kenya. Admittedly, the rates are pocket friendly and the convenience of being close to alot of activities in the city played a big role in our decision to stay here. However, the most outstanding were the staff... More 

Was this review helpful? Yes 1
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 28, 2014

The hotel is in downtown Nairobi hidden in between other businesses. It's old and not too well kept. The rooms are spacious and clean. The bathrooms are small with old torn towels. I got locked out of the bathroom once due to a poorly maintained door. The cost of accommodation is slightly higher than what is advertised in Tripadvisor. WIFI... More 

Was this review helpful? Yes 1
Rome, Lazio, Italy
Level Contributor
51 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed October 9, 2013

A bit tired and shabby. Bugs and a cloud of dust fell from the fan when it was switched on. Lots of noise from neighbouring discos and passing traffic. Travel time to the airport by taxi was 20 minutes at 3 in the morning and 50 minutes during rush hour.

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Xi'an, China
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed May 17, 2013

When my wife and I arrived at the hotel we walked into a blacked out hotel. There was no eletricity in the city and the hotel did not have a generator.Apparently this happens somewhat often because other hotels around had electricity. (DUH!) Well we were told electricity should be back b the evening. Guess what, it was not and my... More 

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Madahotels_11, Manager at Oakwood Hotel, responded to this review

Thank you for taking the time to review Oakwood Hotel. We truly value the opinions of our customers and we apologize that we did not meet your expectations. The night that you checked in the Hotel, there was a lot of power Shortages that week in Nairobi Central Business, but the issue was solved and We had a power backup... More 

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London
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed March 15, 2013

Nice hotel with a good location in the city centre. Friendly and helpful staff. The hotel has a colonial atmosphere with a nice bar where you can enjoy a refreshing drink watching the street life. If you ie are going on a safari the hotel will take care of your luggage while you are away, withot any cost.

Was this review helpful? Yes 2
Hamburg, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 1, 2013

We stayed at the Oakwood Hotel for one night in December 2012. The location is central and the staff friendly. The rooms are simple and clean. We had warm water - the bathroom, however, was in need of renovation. Unfortunately, we were not able to sleep at night as our room was located opposite of a nightclub and loud music... More 

Was this review helpful? Yes 1
Madahotels_11, Manager at Oakwood Hotel, responded to this review

Dear JE111 Thanks alot for your positive review and Choosing Oakwood Hotel as your Hotel of choice. The capital of Kenya, Nairobi is a bit noisy over the weekend. And the management have spoken with The local Authority to find out a solution how they will cub the Noisy night clubs around, so if you are choosing to stay at... More 

Baroda - India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 18, 2012

I had book this hotel on line for the 15th Nov'12, after my plan safari trip. Unfortunate to say I was not able go for the safari as I suffered a massive cardiac arrest and had to undergo surgery during that period. The booking done was for 3 persons/room and in the booking requirements it was stated that if we... More 

Was this review helpful? Yes 3
Bury St Edmunds
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed December 4, 2012

This was the first African hotel I have stayed in and I was pleasantly surprised. I had a very large room next to reception, i felt safe and secure at all times inside the hotel. Given the price of this hotel I am very happy. There is a restaurant and bar serving nice food and all the staff were pleasant... More 

Was this review helpful? Yes 3
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