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House of Waine

Travelers' Choice award winner
Masai Lane & Bogani Road | Karen, PO Box 25035, Nairobi 00603, Kenya
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House of Waine
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Ranked #1 of 129 Hotels in Nairobi
A recent review
5 of 5 stars reviewed 1 week ago
customsafaris Bethesda, Maryland
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175 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Bethesda, Maryland
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

House of Waine outside Nairobi in Karen is the perfect place to begin or end your safari. Lovely large rooms, each decorated in a different theme. Food is wonderful - breakfast, lunch and dinner. Staff is friendly and helpful.

Was this review helpful? Yes
HoWNairobi, Manager at House of Waine, responded to this review

Thank you for choosing House of Waine, it was a pleasure hosting you. We are happy you had a memorable stay with us, enjoyed your meals, liked the rooms and found our staff friendly and helpful. We look forward to welcoming you back. House of Waine team. More 

Hoboken, New Jersey
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at House of Waine when we were in Nairobi on a layover before heading out on safari. The staff was very welcoming, even though we arrived pretty late in the evening. We were immediately given a fresh drink and were able to sit and relax for a few minutes before being shown to our room. We also ordered... More 

Was this review helpful? Yes 1
HoWNairobi, Manager at House of Waine, responded to this review

Thank you for staying with us and we appreciate your kind feedback. We are happy to note that we made your stay with us memorable and that you were able to relax and rest after many hours of travelling. We note that you found our rooms spacious, clean and comfortable, service prompt, environment safe and enjoyed your meals with us.... More 

Boston, MA
Level Contributor
111 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is located in the quiet part of Nairobi, right near the Karen Blixon Giraffe Center. It is a colonial style boutique hotel. When my daughter and I took the long trip from Boston, we were really tired. We were greeted in English and Swahili, along with a bubbly fruity drink that was oh so delicious! The check-in was... More 

Was this review helpful? Yes
HoWNairobi, Manager at House of Waine, responded to this review

Thank you for staying with us, it was a pleasure hosting you in Tembo Suite and we are glad you found the bed comfortable and liked our room amenities. We are happy to note you enjoyed your stay with us and found time to visit some of the nearby attractions. We look forward to welcoming you back to lovely Kenya... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Wonderful staff, excellent cuisine with interesting guests. I cannot recommend it too highly. The rooms are spacious, the staff are unfailingly friendly and helpful and the property is extremely well managed. I cannot recommend it too highly.

Was this review helpful? Yes
HoWNairobi, Manager at House of Waine, responded to this review

Thank your for choosing House of Waine, we highly appreciate your kind recommendation and compliments. We are happy to note that our staff made your stay enjoyable and we look forward to welcoming you back on you next visit to Nairobi. House of Waine team. More 

Virginia Beach, Virginia
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

House of Waine is the perfect, quiet retreat after a long flight or a busy safari. Located in a quiet neighborhood of Nairobi it provides the perfect springboard to visit the Daphne Sheldrick Elephant Orphanage, Giraffe Center and the Karen Blixen Museum. The staff are extremely attentive and flexible and will accommodate your every wish. I would highly recommend this... More 

Was this review helpful? Yes
HoWNairobi, Manager at House of Waine, responded to this review

Thank you for staying with us and for your kind feedback. We are glad to note that you found time to enjoy the various attractions close by and found our staff flexible and accommodating. We look forward to welcoming you back. House of Waine team.. More 

Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed June 20, 2015

Nairobi was a bit overwhelming with horrible traffic, noise and throngs of people after being on a 16 day safari so it was a welcome relief to pull into this beautiful property to spend one night before flying home. It is close to the Sheldrick Elephant Orphanage, which was our sole destination in Nairobi. Unfortunately it poured rain the whole... More 

Was this review helpful? Yes 1
HoWNairobi, Manager at House of Waine, responded to this review

It was a pleasure hosting you at the end of your Safari and we all highly appreciate your kind feedback. We are happy to note that you found time to enjoy some of the attractions nearby, liked the food and found our staff polite, helpful and accommodating. We look forward to hosting you again on your next visit. House of... More 

Dar es Salaam, Tanzania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 9, 2015

Spent 3 nights in the hotel for training, and everything was just fantabulous. The food was great and in right quantity, there were complimentary cookies, chocolates and juices in the room. Keep up the good service

Was this review helpful? Yes 1
HoWNairobi, Manager at House of Waine, responded to this review

Thank you for staying with us and for your kind feedback. We are glad you chose House of Waine for your training and that you had a memorable stay with us. We look forward to welcoming you back. House of Waine team. More 

Los Gatos, California
1 review
5 of 5 stars Reviewed June 3, 2015

Delays at the NBO airport due to flooding had us arrive past midnight, instead of our expected 9pm. We were hungry, frustrated and exhausted-- the reception staff, the dining room staff and the kitchen were gracious and treated us royally-- preparing dinner at 1AM. The hotel is beautifully furnished, the grounds are beautiful and the pool is an oasis. Kind,... More 

Was this review helpful? Yes
HoWNairobi, Manager at House of Waine, responded to this review

Thank you for staying with us and we are glad we made your stay enjoyable even after arriving late. We serve a table d' horte menu customized daily to the preferences of the days guests and we are happy you enjoyed the meals as well as the service, fresh cookies and the various treats we put in the rooms for... More 

Chippenham, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed May 10, 2015

We stayed for 5 nights at the end of our 8 day safari around kenya, Congratulations 'The House of Waine', we had the most wonderful stay, and although it was quiet with not too many guests it was perfect for my husband and I. Nothing was too much trouble, Must complement ALL the staff, especially Mary and her team in... More 

Was this review helpful? Yes
HoWNairobi, Manager at House of Waine, responded to this review

It was a pleasure hosting you for five days and we highly appreciate your kind feedback. We are glad you had a memorable stay and enjoyed the food, service and the various touches we put together for our guests. Thank you for your warm compliments and we all look forward to hosting you again on your next visit to Nairobi.... More 

New Zealand
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed April 28, 2015

Of course in Nairobi, you can't just go for a stroll outside of a compound. The grounds were small so we basically stayed inside. We didn't see anyone use the pool - seems like it was more for looks. We didn't have any choice but to eat in the restaurant and it was only average. However, the staff were friendly... More 

Was this review helpful? Yes
HoWNairobi, Manager at House of Waine, responded to this review

Thank you for staying with us and for taking time to give us your feedback. We are glad you enjoyed your stay and found time to visit the various attractions in the area. We have also taken note of your comments on meals, the friendliness of the staff and the WELCOME on your bed. We look forward to welcoming you... More 

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