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The Panari Hotel

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Mombasa Road | P.O Box 4372, Nairobi 00506, Kenya
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The Panari Hotel
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224 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for The Panari Hotel
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Nairobi, Kenya
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 22, 2015

good Wi-Fi connectivity,excellent service.a great location and hotel to relax away from busy Nairobi.though what i mostly enjoyed was the food.....order their Red Snapper fish and you will surely pay while smiling,awesome!

Was this review helpful? Yes
Panari_Hotel, Manager at The Panari Hotel, responded to this review

Dear Guest, Thank you for taking time to review our hotel on trip advisor. We appreciate the positive reviews about our hotel’s convenient location and the Red Snapper fish that left you smiling and satisfied. As Panari Hotel the management and staff and are highly committed to providing excellent services to our clients. We sincerely appreciate for choosing to stay... More 

Accra, Ghana
Level Contributor
99 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed June 17, 2015

We ended up at the Panari when Kenya Airlines flights were messed up (and credit to Kenya Air for making accommodations and meals hassle free, unlike most US carriers). Although the design of the hotel is strange (reception on the third floor, strong Soviet influences), the rooms were very nice and the breakfast and lunch buffets were excellent, and was... More 

Was this review helpful? Yes
Panari_Hotel, Manager at The Panari Hotel, responded to this review

Dear William, Thank you for taking time to review our hotel on tripadvisor. It is reviews such as yours which always motivate our team to work hard and make continuous improvements on our services. We appreciate your positive remarks about our rooms and our buffet breakfast; our team will continue to show dedication and commitment to providing good and quality... More 

2 reviews
5 of 5 stars Reviewed June 4, 2015

Excellent service, clean rooms, good food. Traveled there with 11others and all of us experienced the same great stay coupled with professional services. For sure this will be the place I'll stay the next time I'm in Kenya /Nairobi. Tom one of the hotel managers is simply the best, he'll truly go out of his was to ensure you are... More 

Was this review helpful? Yes
Panari_Hotel, Manager at The Panari Hotel, responded to this review

Dear Miken, We would like to appreciate the wonderful comments and remarks that you have made about Panari Hotel. Our Management has always ensured that we have well trained staffs who provide world class services. The hotel team has congratulated Tom for the wonderful job and he has been greatly rewarded. We are glad that you had a great stay... More 

Nairobi, Kenya
Level Contributor
4 reviews
4 of 5 stars Reviewed June 1, 2015

THE PANARI HOTEL. The Panari Hotel is located in the outskirts of Nairobi Central Business District in Kenya. It is and accommodative place to be especially for immigrants since it’s situated near the popular international airport (Jomo Kenyatta International Airport). I had an opportunity to be serviced at The Panari Hotel during one of Technological conference and all I can... More 

Was this review helpful? Yes
Panari_Hotel, Manager at The Panari Hotel, responded to this review

Dear Vivian, Thank you for taking your time to review our hotel on tripadvisor. We appreciate the wonderful comments you have made about our hotel and we assure you that we will continue to uphold the world class standards that we offer to our guests. We also note that you were not completely satisfied with our staff and our management... More 

Napier, New Zealand
Level Contributor
8 reviews
5 hotel reviews
4 of 5 stars Reviewed May 28, 2015

From our initial enquiry that was responded to by Tom in reservations to our one night stay nothing was to much trouble. We were met on our arrival into Nairobi by a property representative and transferred to the property in a clean and comfortable vehicle. Checkin procedures were seamless and efficient. Our room on the 8th floor was very clean... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Panari_Hotel, Manager at The Panari Hotel, responded to this review

Dear Kimosabe2015, Thank you for staying with us, and the wonderful remarks about our hotel and stay. It is reviews such as yours that help us improve on our facility and service delivery. We are glad that you had a wonderful time and that your stay at our hotel was flawless. Our Hotel Management has already rewarded Tom for his... More 

Proctorville, Ohio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 19, 2015

My family and spent a night here on transit to Kisumu. I was not thoroughly impressed, though I think that it would do for a short transitory visit. What was annoying is the requirement of a card indicating you have paid your bills, else security wont let you leave the premise. I also thought that the nightly charge was way... More 

Was this review helpful? Yes 1
Panari_Hotel, Manager at The Panari Hotel, responded to this review

Dear 716Richard, Thank you for taking time to review our hotel on tripadvisor. We appreciate the positive remarks about our hotel’s proximity to the airport and the fact that you recommend it for a transitory visit. We have also taken note of your concern on our checkout procedure. It is an internationally recommended and acceptable practice to issue a pass... More 

Nairobi, Kenya
1 review
5 of 5 stars Reviewed May 6, 2015 via mobile

I was attracted by the man playing the Piano at the crystal bar. The night seemed to ooze away slowly as people enjoyed the soft music from the keyboard. The bar tender seemed to know the clientele very well and all their preferences and everyone was in a happy and jovial mood. I could not help notice the view of... More 

Was this review helpful? Yes
Panari_Hotel, Manager at The Panari Hotel, responded to this review

Dear Guest, Thank you for taking time to review our hotel. We are very pleased that you enjoyed and had a wonderful experience. Our Hotel overlooks the Nairobi National Park on one side and provides our guests with the opportunity to watch the sunset, on the other wing our guests are treated to a wonderful view of the Sky line... More 

New York City, New York
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 5, 2015

We had planned to stay at the Panari Hotel, though we expected to arrive much earlier. Thanks to a delayed flight a night in Nairobi and a good night's sleep before a very early flight turned into a two hour nap. What I can say is that the staff was very friendly and helpful, especially to two exhausted travelers who... More 

Was this review helpful? Yes
Panari_Hotel, Manager at The Panari Hotel, responded to this review

Dear Guest, Thank you a lot for taking time to review our hotel. We appreciate the good feedback that you have shared about our hotel staff. We pride ourselves in having well trained staff who handle all our guests with great professionalism. We always strive to maintain the highest levels of standards in our hotel, all our guest rooms are... More 

Nairobi, Kenya
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 27, 2015

My friends and I had a meeting this past Thursday at one of your hotel's ground floor restaurant. One of us, mistakenly left his phone on the seat. The phone was brand new and still had not sim card attached to it. After looking for it for two days, we decided to go back to the hotel to check if... More 

Was this review helpful? Yes 1
Panari_Hotel, Manager at The Panari Hotel, responded to this review

Dear Guest, Thank you very much for taking time to review our hotel. We appreciate the good feedback that you have shared about our hotel. At Panari Hotel we are very serious about the safety of our guests and their belongings. Our staff are highly trained and they ensure that they keep the highest standards of professionalism, Just like in... More 

1 review
3 of 5 stars Reviewed April 17, 2015

Friendly staff and very helpful although not 100% at times on what they are saying to you, fairly clean but lacks sparkle. Nothing wrong as single night stop over. Smoking in the room not cool though as a non smoker. A couple interesting restaurants inside.

Was this review helpful? Yes
Panari_Hotel, Manager at The Panari Hotel, responded to this review

Dear Guest, We appreciate the positive comments that you made about our staff and our hotel’s cleanliness. While we are glad that you had a wonderful stay at our hotel we also note that you had a problem with smoking room. Our hotel management has always noted our guest preferences to ensure we provide the best and personalized services. We... More 

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