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The Panari Hotel

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Mombasa Road | P.O Box 4372, Nairobi 00506, Kenya
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The Panari Hotel
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206 reviews from our community

Traveler rating
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    69
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Proctorville, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

My family and spent a night here on transit to Kisumu. I was not thoroughly impressed, though I think that it would do for a short transitory visit. What was annoying is the requirement of a card indicating you have paid your bills, else security wont let you leave the premise. I also thought that the nightly charge was way... More 

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Nairobi, Kenya
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I was attracted by the man playing the Piano at the crystal bar. The night seemed to ooze away slowly as people enjoyed the soft music from the keyboard. The bar tender seemed to know the clientele very well and all their preferences and everyone was in a happy and jovial mood. I could not help notice the view of... More 

Was this review helpful? Yes
Panari_Hotel, Manager at The Panari Hotel, responded to this review

Dear Guest, Thank you for taking time to review our hotel. We are very pleased that you enjoyed and had a wonderful experience. Our Hotel overlooks the Nairobi National Park on one side and provides our guests with the opportunity to watch the sunset, on the other wing our guests are treated to a wonderful view of the Sky line... More 

New York City, New York
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had planned to stay at the Panari Hotel, though we expected to arrive much earlier. Thanks to a delayed flight a night in Nairobi and a good night's sleep before a very early flight turned into a two hour nap. What I can say is that the staff was very friendly and helpful, especially to two exhausted travelers who... More 

Was this review helpful? Yes
Panari_Hotel, Manager at The Panari Hotel, responded to this review

Dear Guest, Thank you a lot for taking time to review our hotel. We appreciate the good feedback that you have shared about our hotel staff. We pride ourselves in having well trained staff who handle all our guests with great professionalism. We always strive to maintain the highest levels of standards in our hotel, all our guest rooms are... More 

Nairobi, Kenya
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My friends and I had a meeting this past Thursday at one of your hotel's ground floor restaurant. One of us, mistakenly left his phone on the seat. The phone was brand new and still had not sim card attached to it. After looking for it for two days, we decided to go back to the hotel to check if... More 

Was this review helpful? Yes 1
Panari_Hotel, Manager at The Panari Hotel, responded to this review

Dear Guest, Thank you very much for taking time to review our hotel. We appreciate the good feedback that you have shared about our hotel. At Panari Hotel we are very serious about the safety of our guests and their belongings. Our staff are highly trained and they ensure that they keep the highest standards of professionalism, Just like in... More 

1 review
3 of 5 stars Reviewed April 17, 2015

Friendly staff and very helpful although not 100% at times on what they are saying to you, fairly clean but lacks sparkle. Nothing wrong as single night stop over. Smoking in the room not cool though as a non smoker. A couple interesting restaurants inside.

Was this review helpful? Yes
Panari_Hotel, Manager at The Panari Hotel, responded to this review

Dear Guest, We appreciate the positive comments that you made about our staff and our hotel’s cleanliness. While we are glad that you had a wonderful stay at our hotel we also note that you had a problem with smoking room. Our hotel management has always noted our guest preferences to ensure we provide the best and personalized services. We... More 

Nairobi, Kenya
1 review
5 of 5 stars Reviewed April 15, 2015

i stay for one night and it was well worth the stay..fast internet, great room service and delicious food..the hotel has a variety of restaurants one can choose from and they can also organize a tour.

Was this review helpful? Yes
Panari_Hotel, Manager at The Panari Hotel, responded to this review

Dear Guest, We would like to sincerely thank you for the great review about our hotel. We have noted that you had a wonderful stay and you enjoyed our fast internet speeds, our hospitality and the wonderful variety of delicious foods that was available at our restaurants. We are also happy that you had a chance to enjoy a tour... More 

Oslo, Norway
Contributor
20 reviews 20 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 26, 2015

Spent a night here, as Kenya Airways cancelled their flight. I was happy that they did, because my experience at this hotel was superb! I mean the breakfast was limitless of options, everything from self-composed omelette on a toasted bread to granola with coconut milk (Just ask!) with apricots, almonds, lots of FRESH fruit! And a delicious sweet potato soup.... More 

Was this review helpful? Yes 1
Panari_Hotel, Manager at The Panari Hotel, responded to this review

Dear Guest, We appreciate the positive feedback that you have given about our Hotel. We highly note that you enjoyed our breakfast which was full of variety, the space, the comfort you got at our rooms and the high levels of cleanliness. The management has taken note and has congratulated the team for their splendid performance in their service. It... More 

london
Contributor
15 reviews 15 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed March 16, 2015

We arrived at the hotel at 11pm, leaving at 6am, just an overnight as flying early. All we wanted was a good night's sleep. Be aware there's a noisy, booming nightclub that was going until 3am (it was a Saturday night but we were 9 floors up....) Worse, although we booked our (very expensive at $35USD for 10 min ride)... More 

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Panari_Hotel, Manager at The Panari Hotel, responded to this review

Dear Guest, We would like to thank you for taking time to write this review about our hotel. We appreciate the positive remarks that you have shared about our hotel’s proximity to the Airport. We understand that we did not deliver as per your expectations and it is comments such as yourself that help us to improve on our service.... More 

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Senior Contributor
46 reviews 46 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 10, 2015

I organized a forum in Panari hotel. The staff was very helpful and flexible to our requests. The hotel is very close to the airport and makes your life easy especially for airport transfers taking into account the crazy traffic.

Was this review helpful? Yes 2
Panari_Hotel, Manager at The Panari Hotel, responded to this review

Dear Guest, We thank you for choosing to host your forum at the Panari Hotel. We appreciate the positive feedback about our staff and our hotel’s proximity to the airport. We are glad your time at our hotel was convenient and we look forward to your next stay at the Panari Hotel. Regards, Eugene Too | Online Revenue Manager More 

New York City, New York
Contributor
14 reviews 14 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 1, 2015

first i was perplexed with the renovations and changes in the hotel it definitely shows management has done a very good job! Above gentleman was so helpful and full of energy and synergy for hotel guests, Martin was an amazing staff and i am sure his staff emulates him...i will definitely come back and bring even more guests besides recommending... More 

Was this review helpful? Yes 1
Panari_Hotel, Manager at The Panari Hotel, responded to this review

Dear Guest, We thank you for wonderful comments about our Duty Manager. Management has taken note of the wonderful service and has already rewarded Martin for his excellent performance. We also appreciate the comments about booking online and the convenience you enjoyed. It is comments such as yours that help us to always strive to improve our service delivery. We... More 

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