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The Panari Hotel

5.0 of 5 Mombasa Road | P.O Box 4372, Nairobi, Kenya
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The Panari Hotel
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175 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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No. California
Top Contributor
119 reviews 119 reviews
40 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was a nice oasis amid the frenzied traffic of Nairobi. We stayed here after a safari and found the room to be nice and large, good shower and amenities, good wifi. Many luxuries after tent cabins (of course charming, too, but in a different way.) The staff was very friendly and the ride to the airport short. If you... More

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Moshi
Top Contributor
50 reviews 50 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is quite fancy, located near the airport, good security, nice hotel drivers, good taxi's comfortable bedroom, and generally very acceptable. It has an ice skating rink, for what reason, I have no idea. If you are doing all your work downtown, this hotel is not convenient because it is so far out and the traffic in Nairobi is... More

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Brantford, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Granted, we were only here for a night between flights but we're very happy with the service and the state of the room. We were met promptly at the airport as previously arranged and driven to the hotel. The room was clean, comfortable and quiet. Hotel staff were helpful and friendly. Thank you for a lovely stay.

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I've just checked into this hotel. The room has stains on the carpet, marks/chipped study desk, and the room has not been well looked after. The staff have been waiting for the manager to visit the room and I've been waiting for 40 mins (no sign). I haven't been offered another room as they need to wait for the manager.... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The pan are hotel is the best place to sleep when you have a early morning flight we slept here on 11 September everything was okay the rooms are perfect bathroom is okay the restaurant is okay and they have three different restraints you can eat whenever you want. We really had a good night sleep here and in the... More

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Managing Direct... ., Sales and Marketing Manager at The Panari Hotel, responded to this review

Dear Guest, Thank you for taking time to give us feedback and share your experience with us. I am very happy that we were able to meet your expectations. Our rooms are spacious and well decorated and we give our guests good space to relax and enjoy. All of our staff are well motivated by your review and have promised... More

London, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A five star hotel in the middle of Nairobi, located about 20 minutes from the airport. The security at the hotel is very good, all cars are checked before being allowed in and customers go through a security search before being allowed in to the hotel itself. The hotel has many facilities including the only ice rink in West Africa.... More

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Managing Direct... ., Sales and Marketing Manager at The Panari Hotel, responded to this review

Dear Guest, We are glad you had a wonderful stay at the Panari Hotel. We always strive to provide the best service and excellent experiences to all our guests. We appreciate your warm sentiments and comments as this reflects on the significant steps we take to improve our service delivery and efficiency. We have also given credit to the outstanding... More

Contributor
19 reviews 19 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 22, 2014 via mobile

We only stayed here 6 hours waiting on delayed flights but the 2 meals we had from the buffet were great, the staff were incredibly friendly & the room was very nice. Near the airport & we even saw a giraffe in the scrub land opposite the airport on the drive to this hotel.

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Managing Direct... ., Sales & Marketing Manager at The Panari Hotel, responded to this review

Dear Guest, Thank-you for choosing to stay at The Panari Hotel. We are grateful that you spared time to give us feedback and more so your compliments about our buffet, staff and the rooms. At The Panari Hotel we take pride in customer satisfaction. The Hotel is closely located next to Nairobi National park and from a panoramic view guests... More

Kampala, Uganda
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 of 5 stars Reviewed September 16, 2014

Conveniently located near the airport with a great view overlooking the game park. Service is average compared to Kenya's high standards but the food is great. The facility needs improvement especially the toilets (tiles have served their time) and I would want to go back to this hotel but imagine how great it will be with better fittings and tiles.

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Managing Direct... ., Sales & Marketing Manager at The Panari Hotel, responded to this review

Dear Guest, Thank-you for choosing to stay at The Panari Hotel, your feedback is greatly valued. At The Panari Hotel, we always endeavour to deliver quality services to our guests and to ensure guests’ satisfaction has been highly achieved. While we regret that our service and part of our fittings were not satisfactory, we appreciate your compliment about the food... More

Arcata, California
Top Contributor
104 reviews 104 reviews
20 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed September 2, 2014

Our first experience was a hotel shuttle from the airport with 2 very nice men in suits, looking very dapper and being very polite. We rode the 10 minutes to the hotel (3 of us) and were then charged 55 Euros. They wanted 110 Euros round trip! Needless to say, we argued them down as they had promised 30 Euros... More

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Managing Direct... ., Sales & Marketing Manager at The Panari Hotel, responded to this review

Dear Guest, It has been a pleasure hosting you again at the Panari hotel. We greatly appreciate your feedback which is a vital part of our progress. At The Panari Hotel, we always endeavour to deliver quality services to our guests and to ensure guests’ satisfaction has been highly achieved. We appreciate your comments that come as a compliment about... More

London, United Kingdom
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 2, 2014

From the moment I was greeted at the airport by the reception manager and his driver (transfers additional to the overnight stay, but worth the investment for a hassle free trip to and from the hotel) to the minute they dropped me off again horribly early the next morning, the Paranri Hotel was just perfect for a lay-over. My room... More

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Managing Direct... ., Sales & Marketing Manager at The Panari Hotel, responded to this review

Dear Guest, Thank you very much for choosing to stay at the Panari hotel during your lay over. We greatly appreciate you writing to us and sharing your experience. At the Panari hotel, we take pride in ensuring that our guests have a feeling of home away from home, with our main aim being guest satisfaction. We are delighted that... More

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Additional Information about The Panari Hotel

Address: Mombasa Road | P.O Box 4372, Nairobi, Kenya
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Panari Hotel 5*
Number of rooms: 135
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Also Known As:
Panari Hotel Nairobi

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