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The Panari Hotel

5.0 of 5 Mombasa Road | P.O Box 4372, Nairobi, Kenya
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The Panari Hotel
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The Panari Hotel
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177 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Doha, Qatar
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at Hotel Panari for one night, as we arrived at midnight and our safari was starting next morning. For a family of 4, we took the executive room. The hotel management had arranged for two additional beds (room was quite spacious). The amenities were good and bathrooom was very clean and functional. Breakfast had a good spread with... More

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Managing Direct... ., Sales & Marketing Manager at The Panari Hotel, responded to this review

Dear Guest, Thank-you for taking time to write a review about your stay at The Panari Hotel. I am pleased to learn that you had a wonderful experience. We take your compliments about the spacious rooms, amenities, breakfast and our proximity to the airport. At Panari we take pride in customer satisfaction and it is such positive feedback that gives... More

No. California
Top Contributor
119 reviews 119 reviews
40 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was a nice oasis amid the frenzied traffic of Nairobi. We stayed here after a safari and found the room to be nice and large, good shower and amenities, good wifi. Many luxuries after tent cabins (of course charming, too, but in a different way.) The staff was very friendly and the ride to the airport short. If you... More

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Managing Direct... ., Sales & Marketing Manager at The Panari Hotel, responded to this review

Dear Guest We are pleased to receive your review and the wonderful compliments about the shower, wifi friendly staff and the proximity to the airport. Panari is the closest hotel to the airport and that makes airport transfers very swift. Thank you for giving us an opportunity to serve you and look forward to your next visit. Kind regards, Ronald... More

Moshi
Top Contributor
51 reviews 51 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 19, 2014

The hotel is quite fancy, located near the airport, good security, nice hotel drivers, good taxi's comfortable bedroom, and generally very acceptable. It has an ice skating rink, for what reason, I have no idea. If you are doing all your work downtown, this hotel is not convenient because it is so far out and the traffic in Nairobi is... More

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Brantford, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 19, 2014 via mobile

Granted, we were only here for a night between flights but we're very happy with the service and the state of the room. We were met promptly at the airport as previously arranged and driven to the hotel. The room was clean, comfortable and quiet. Hotel staff were helpful and friendly. Thank you for a lovely stay.

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Managing Direct... ., Sales & Marketing Manager at The Panari Hotel, responded to this review

Dear Guest, Thank-you for choosing The Panari Hotel and for taking time to write to us. It is very fulfilling to know that you were satisfied with the service, rooms, airport transfer and the hotel staff as well. At the Panari we do not compromise with our guests comfort and we strive to make it better at all times. It... More

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 7, 2014

I've just checked into this hotel. The room has stains on the carpet, marks/chipped study desk, and the room has not been well looked after. The staff have been waiting for the manager to visit the room and I've been waiting for 40 mins (no sign). I haven't been offered another room as they need to wait for the manager.... More

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 2, 2014

The pan are hotel is the best place to sleep when you have a early morning flight we slept here on 11 September everything was okay the rooms are perfect bathroom is okay the restaurant is okay and they have three different restraints you can eat whenever you want. We really had a good night sleep here and in the... More

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Managing Direct... ., Sales and Marketing Manager at The Panari Hotel, responded to this review

Dear Guest, Thank you for taking time to give us feedback and share your experience with us. I am very happy that we were able to meet your expectations. Our rooms are spacious and well decorated and we give our guests good space to relax and enjoy. All of our staff are well motivated by your review and have promised... More

London, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 28, 2014

A five star hotel in the middle of Nairobi, located about 20 minutes from the airport. The security at the hotel is very good, all cars are checked before being allowed in and customers go through a security search before being allowed in to the hotel itself. The hotel has many facilities including the only ice rink in West Africa.... More

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Managing Direct... ., Sales and Marketing Manager at The Panari Hotel, responded to this review

Dear Guest, We are glad you had a wonderful stay at the Panari Hotel. We always strive to provide the best service and excellent experiences to all our guests. We appreciate your warm sentiments and comments as this reflects on the significant steps we take to improve our service delivery and efficiency. We have also given credit to the outstanding... More

Contributor
19 reviews 19 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 22, 2014 via mobile

We only stayed here 6 hours waiting on delayed flights but the 2 meals we had from the buffet were great, the staff were incredibly friendly & the room was very nice. Near the airport & we even saw a giraffe in the scrub land opposite the airport on the drive to this hotel.

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Managing Direct... ., Sales & Marketing Manager at The Panari Hotel, responded to this review

Dear Guest, Thank-you for choosing to stay at The Panari Hotel. We are grateful that you spared time to give us feedback and more so your compliments about our buffet, staff and the rooms. At The Panari Hotel we take pride in customer satisfaction. The Hotel is closely located next to Nairobi National park and from a panoramic view guests... More

Kampala, Uganda
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 of 5 stars Reviewed September 16, 2014

Conveniently located near the airport with a great view overlooking the game park. Service is average compared to Kenya's high standards but the food is great. The facility needs improvement especially the toilets (tiles have served their time) and I would want to go back to this hotel but imagine how great it will be with better fittings and tiles.

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Managing Direct... ., Sales & Marketing Manager at The Panari Hotel, responded to this review

Dear Guest, Thank-you for choosing to stay at The Panari Hotel, your feedback is greatly valued. At The Panari Hotel, we always endeavour to deliver quality services to our guests and to ensure guests’ satisfaction has been highly achieved. While we regret that our service and part of our fittings were not satisfactory, we appreciate your compliment about the food... More

Arcata, California
Top Contributor
104 reviews 104 reviews
20 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed September 2, 2014

Our first experience was a hotel shuttle from the airport with 2 very nice men in suits, looking very dapper and being very polite. We rode the 10 minutes to the hotel (3 of us) and were then charged 55 Euros. They wanted 110 Euros round trip! Needless to say, we argued them down as they had promised 30 Euros... More

Was this review helpful? Yes
Managing Direct... ., Sales & Marketing Manager at The Panari Hotel, responded to this review

Dear Guest, It has been a pleasure hosting you again at the Panari hotel. We greatly appreciate your feedback which is a vital part of our progress. At The Panari Hotel, we always endeavour to deliver quality services to our guests and to ensure guests’ satisfaction has been highly achieved. We appreciate your comments that come as a compliment about... More

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Additional Information about The Panari Hotel

Address: Mombasa Road | P.O Box 4372, Nairobi, Kenya
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Panari Hotel 5*
Number of rooms: 135
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Also Known As:
Panari Hotel Nairobi

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