We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Palacina Residence & Suites

#2 of 125 Hotels in Nairobi
Certificate of Excellence
Hotel website
Kitale Lane, off Dennis Pritt Road | State House Area, P.O Box 48728, Nairobi 00100, Kenya
Offers & Announcements
15% off room rate
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Palacina Residence & Suites
Professional photos View all
Browse nearby
Palacina Residence & Suites
Palacina Residence & Suites
Palacina Residence & Suites
Write a Review

125 reviews from our community

Traveler rating
    84
    31
    5
    4
    1
See reviews for
16
55
9
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Swedish first
  • Any
English first
  • All months
    (125)
  • Mar-May only
    (24)
  • Jun-Aug only
    (29)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (28)
All months
There are newer reviews for Palacina Residence & Suites
See the most recent reviews
London, United Kingdom
Top Contributor
194 reviews 194 reviews
131 hotel reviews
223 helpful votes 223 helpful votes
5 of 5 stars Reviewed September 25, 2010

After 4 months travelling through Africa and climbing Kili, we splashed out on a bit of luxury in Nairobi. I cannot fault the Palacina at all. Rooms are beautifully decorated, beds massive and comfortable, food gorgeous, staff helpful> Best breakfast in Africa for sure We just loved all the little details in the hotel. Clearly designed by someone who has... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 15, 2010

very welcoming staff,.. Especially the always smiling reception guys. very large rooms, free internet, free dvd movies, .. Even free cookies! A true gem in nairobi!

Was this review helpful? Yes
Miami, Florida
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed May 13, 2010

Rooms are very comfortable and the whole hotel is very clean. To get transportation we waited over an hour because they want you to use their own overpriced transportation. Terrible room service and quite overpriced. Our food order was not complete, and we are still waiting on mayo and ketchup!! Staff is indifferent.

Was this review helpful? Yes 2
D.C.
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 3, 2010

Had booked the Palacina for a week at recommendation of colleagues but stayed only two nights as i found the room unbearably stuffy. In most respects I agree with the other reviewers - the hotel is lovely, good restaurant, spacious suites, etc. But even if you want to sleep with the windows open (and Nairobi does cool off nicely at... More 

Was this review helpful? Yes 1
Cheltenham
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 24, 2010

We were 'stranded' here for a week when the Icelandic volcano erupted. We could not have ended up somewhere more comfortable and luxurious. All the facilites you'd expect plus an excellent resturant on-site, free tea & cakes at 4 and free DVDs to watch. What most impressed us though was how helpful the staff were! They did everything they could... More 

Was this review helpful? Yes 1
Paris
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 22, 2010

Palacina is a really great boutique hotel. Forced to stay in Nairobi as a result of travel disruptions- but the Palacina made it so much more bearable. Staff did their utmost to find us a room and were really friendly, helping us with all our enquiries. It is the little touches that make this hotel so special- the service of... More 

Was this review helpful? Yes
Sussex
Contributor
18 reviews 18 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 16, 2010

We stayed at the Palacina for one night after a safari in Tanzania and a beach holiday in Zanzibar, the rooms are perfect, large sitting area beautiful bedroom and bathroom, the restaurant is magnificent and the staff are very helpful. Great place for an overnight stay just wish I could have stayed longer. Have to also thank our tour operator... More 

Was this review helpful? Yes
London, United Kingdom
1 review
5 of 5 stars Reviewed November 18, 2009

very polite and accommodating staff, they are accustomed to dealing with embassy staff and so they are great to work with when you arrive after a long flight and need to check in early or late, have a nap/shower/coffee even if it's not precisely on the clock you imagined...very comfortable, private and quiet rooms, will arrange driver should you need... More 

Was this review helpful? Yes
Sydney
Senior Contributor
42 reviews 42 reviews
36 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed November 9, 2009

Spent one night at the Palacina. The rooms are of a very good size, enormous bathroom, nice sitting room including DVD player and minibar. Surprised that the rooms were no air conditioned/heated but that was certainly not an issue when we stayed. Very handy location with a lovely outlook, lovely gardens and certainly well maintained. Reception Staff were generally very... More 

Was this review helpful? Yes
Leicester, United Kingdom
Top Contributor
79 reviews 79 reviews
19 hotel reviews
74 helpful votes 74 helpful votes
2 of 5 stars Reviewed October 29, 2009

The design of the hotel is very sleek, typical browns and muted beige. I stayed in an executive suite with bedroom, lounge and bathroom so obviously not a cheap option! View from hotel a building site!!! The hotel staff quite frankly were appalling in particular Martin on the front desk in the morning. We had requested an early morning call... More 

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question

49 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (34)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (7)
Viewed
Bathroom (2)
Viewed
Family/play areas (1)
Viewed
Dining (4)
Viewed
View from room (2)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (1)
Viewed
Pool/beach area (1)
Viewed
Dining (3)
Viewed
Other (7)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay