We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Palacina Residence & Suites

#3 of 125 Hotels in Nairobi
Certificate of Excellence
Hotel website
Kitale Lane, off Dennis Pritt Road | State House Area, P.O Box 48728, Nairobi 00100, Kenya
Offers & Announcements
15% off room rate
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Palacina Residence & Suites
Professional photos View all
Browse nearby
Palacina Residence & Suites
Palacina Residence & Suites
Palacina Residence & Suites
Add Photo Write a Review

125 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    84
    31
    5
    4
    1
See reviews for
16
55
9
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Swedish first
  • Any
English first
  • All months
    (125)
  • Mar-May only
    (24)
  • Jun-Aug only
    (29)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (28)
All months
There are newer reviews for Palacina Residence & Suites
See the most recent reviews
Kisumu, Kenya
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 1, 2015

I have stayed at the Palacina recently on my frequent business trips to Nairobi, and it's now my favorite. It is a peaceful niche in Nairobi (nearby construction not withstanding), centrally located and homey and personal but elegant.The hotel is related to a high-end housewares store, so it's like the home you wush had (you know, if you didnt have... More 

Was this review helpful? Yes
GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear EAZG, As always; we are delighted to welcome your family to "your home in Nairobi" and we look forward to your return visit. I am glad to advise that our improvement project will soon be complete and thereafter our spa and wellness floor will provide an even more relaxing experience. Thank you and Happy New Year 2015! Tony Sawe... More 

London, United Kingdom
Level Contributor
91 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed December 12, 2014 via mobile

We stayed there twice first en route to Zanzibarand then on return from safari in the Serengeti. On the return it seems like coming home! Very peaceful,and well located. Staff and management friendly. Rooms are well apportioned and of a good size. Breakfast was good. Main menu needs a few African additions. Ideal place for my clients

Was this review helpful? Yes
GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Zeta Tours, Thank you for this review and for spending part of your holidays with us at Palacina. We note the request for some more local delicacies at our Moonflower Bistro and our Chef looks forward to tempting your taste buds on your return trip which will hopefully be soon. Best regards for the New Year! Tony Sawe |... More 

Ottawa, Canada
1 review
5 of 5 stars Reviewed November 29, 2014

I feel sorry for the guests who stay only a brief night or day at the Palacina on their way to or from a safari. They are missing the true charm and quality of this unique boutique hotel. I have been staying in one of the apartments at the hotel for ten months and it has been a memorable experience.... More 

Was this review helpful? Yes
GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Toni, I have shared this review with the entire team and we are all having a very happy morning today. Thank you much for such a detailed and balanced review; we are delighted that we have met your expectations of us. As usual we are always changing and improving and a little birdie has whispered to me about flat... More 

Wellington
Level Contributor
126 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed November 18, 2014

We stayed here with a big group of friends before heading off on Safari the following day. The rooms are very generous size and just lovely. Only regret is that we didn't have enough time to sit and relax in the room! We had lunch and dinner at the Hotel, and both were just lovely. Highly recommend.

Was this review helpful? Yes
GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear BeanieWellington, Greetings from Nairobi and thank you for a lovely and balanced review of your stay. My team and i hope that you truly enjoyed your African adventure and that you took home many wonderful memories of your safari. Hopefully we will see you back for more great adventures in years to come. Thanks again, Tony Sawe | General... More 

Bath
Level Contributor
108 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed November 12, 2014

We arrived late and left early the following day, so didn't have time to enjoy the pool or other facilities, but we had a very comfortable stay. We were lucky to be given a penthouse suite and it was full of 'wow'! Lovely master bedroom and bathroom, beautiful big sitting room, dining table area and full kitchen, plus second smaller... More 

Was this review helpful? Yes
GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear JSomerset, We were delighted to welcome you to Nairobi and it was our pleasure to upgrade your accommodation. As you may have noticed; we are in the process of expanding and improving. We look forward to welcoming you into one of our beautifully upgraded suites in the future. Thank you very much! Tony Sawe | General Manager | Palacina-Nairobi More 

Eijsden, The Netherlands
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed November 6, 2014

Nice design of hotel - got booked into an appartment, since hotel rooms where sold out. Really friendly staff, very fortcoming without being too much (as sometimes might happen in Africa). Good food and a nice terrace to sit on to get some work done!

Was this review helpful? Yes 1
GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear JoyceNLBE Thank you for taking time to post this review. We are glad that you enjoyed our serviced and furnished apartments/residences and we look forward to your return visit. Best regards, Tony Sawe | General Manager | Palacina-Nairobi More 

Toronto, Canada
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed October 15, 2014

This hotel has a very friendly, helpful staff and great meals. We really enjoyed the ambience of the outside restaurant with garden. The breakfast was excellent with a wide variety of local fresh fruits and good choices for breakfast food. The rooms are very spacious and well appointed. The only annoyance we had is the major construction work going on... More 

Was this review helpful? Yes
GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Norm, Thank you very much for your very fair & frank review. I passed your comments on to our staff and they were very pleased that you enjoyed their hospitality as well as our boutique facilities. We all work very hard to provide a true Kenyan welcome and we are very pleased to have welcomed you both. My sincere... More 

London, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 6, 2014

I had a beautiful suite of rooms, bigger than my daughter's flat. It was very comfortable and I found the staff helpful and charming, and they arranged transport for me to visit the Karen Blixen museum and suggested other places to go. I especially enjoyed the decor that included beautiful woven baskets with many different patterns. Look out for the... More 

Was this review helpful? Yes
GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Tresco21, You are most welcome and we are ready to prepare one of our fully furnished and serviced 03-bedroom residences for you :-) Thank you very much for your comments and it was our pleasure to host you. We are also delighted that you got to enjoy some of Nairobi's charm. Thank you very much. Tony Sawe | General... More 

Palm City, Florida
Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed October 6, 2014

As an end to our trip on safari we booked the Palacina Nairobi for a day room to await our late evening flight to London. Situated in a downtown area, about 40 minutes in traffic from Kenyatta Airport, Palacina is a perfect spot to spend a relaxing day. It is not a resort hotel but rather a comfortable business and... More 

Was this review helpful? Yes
GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Christopher, Thank you very much for this detailed review of Palacina. We are very glad that you enjoyed your African Safari and hopefully in the future we will have the opportunity to be your "home in Nairobi" for a longer period. Best regards from a sunny Palacina morning. Tony Sawe | General Manager | Palacina More 

Nairobi, Kenya
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 2, 2014

After living in Nairobi for 5 years, I didn't get a chance to stay at Palacina until I moved away. Thankfully, since I left I have stayed at Palacina several times while coming back for work, and it always feels like my home away from home. The rooms are so comfortable and luxurious, I always want to stay for days... More 

Was this review helpful? Yes
GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Johnathan We are delighted to read a review from a true "Nairobian" We look forward to your return to Palacina we will have fresh chocolate chip cookies on stand-by! Best regards, Tony Sawe | General Manager | Palacina More 

Questions? Get answers from hotel staff and past guests. Ask a question

49 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (34)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (7)
Viewed
Bathroom (2)
Viewed
Family/play areas (1)
Viewed
Dining (4)
Viewed
View from room (2)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (1)
Viewed
Pool/beach area (1)
Viewed
Dining (3)
Viewed
Other (7)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay