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Palacina Residence & Suites

4.0 of 5 Kitale Lane, off Dennis Pritt Road | State House Area, P.O Box 48728, Nairobi 00100, Kenya
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Palacina Residence & Suites
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118 reviews from our community

Traveler rating
    79
    29
    5
    4
    1
See reviews for
14
53
9
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Arusha
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Great decor, spacious rooms with fantastic amenities such as in room wi-fi, cutlery and crockery, an in room safe, iron, DVD library, etc just to mention a few. The staff were helpful/welcoming, providing great service and the restaurant served decent food. The location is serene and within a few minutes drive to most key landmarks of the City. Highly recommended!

Was this review helpful? Yes
GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear ButterflyTZ, Asante Sana for choosing Palacina; my team and I are delighted that we were able to meeet your expectations. We will soon unveil brand new suites with a truly superior Standard of facilities and amenities and and we look forward to welcoming you into one very soon. Best rgards Tony Sawe | General Manager | Palacina-Nairobi More 

Warrenton, Virginia
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A tranquil and secure environment in the middle of a big city. A friendly and help staff, great food service and comfortable room. The rooms are spacious, with satellite TV and free wi-fi -- both most welcome. Highly recommend.

Was this review helpful? Yes
GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear FreqTraveler35, Thank you very much for taking time to review Palacina and for your very generous reccomendation. We definitely love receiving feedback from all of our guests and residents and moreso from frequent travelers who are able to benchmark our service offering. Thanks again and we wish you very happy travels. Tony Sawe | General Manager | Palacina -... More 

Nairobi, Kenya
1 review
4 of 5 stars Reviewed January 29, 2015

I've been fortunate to be a long term resident in the Palacina apartments for the past 9 months. My 1 bed apartment is tastefully furnished and is airy, comfortable and spacious. Tony the GM leads an excellent team of staff and they really make guests feel at home, whether they are short or long term stays. The Moonflower restaurant has... More 

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GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear HarleyDad51, We are especially pleased whenever we receive reviews and comments from our long-term residents. Off the bat we would like to thank you for your patience as we work to improve Palacina and we look forward to your comments and suggestions once we have the new lap pools and wellness areas in place. Thank you for choosing us... More 

Diani Beach, Kenya
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 19, 2015

We just checked out this morning after 5 nights and already missing Palacina! We stayed in a penthouse which is decorated beautifully with all kind of mind calming artifacts. Cosy sofas, comfortable beds, fully equipped kitchen and two beautiful balconies to relax on. If you like something within the rooms you can buy it and all in-room comforts such as... More 

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GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Travelfan1103, We are very pleased to read this review from a very seasoned traveler. We definitely look forward to your return and until then we wish you very happy travels! Best wishes, Tony Sawe | General Manager | Palacina - Nairobi More 

Kisumu, Kenya
Contributor
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 1, 2015

I have stayed at the Palacina recently on my frequent business trips to Nairobi, and it's now my favorite. It is a peaceful niche in Nairobi (nearby construction not withstanding), centrally located and homey and personal but elegant.The hotel is related to a high-end housewares store, so it's like the home you wush had (you know, if you didnt have... More 

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GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear EAZG, As always; we are delighted to welcome your family to "your home in Nairobi" and we look forward to your return visit. I am glad to advise that our improvement project will soon be complete and thereafter our spa and wellness floor will provide an even more relaxing experience. Thank you and Happy New Year 2015! Tony Sawe... More 

London, United Kingdom
Top Contributor
91 reviews 91 reviews
85 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed December 12, 2014 via mobile

We stayed there twice first en route to Zanzibarand then on return from safari in the Serengeti. On the return it seems like coming home! Very peaceful,and well located. Staff and management friendly. Rooms are well apportioned and of a good size. Breakfast was good. Main menu needs a few African additions. Ideal place for my clients

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GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Zeta Tours, Thank you for this review and for spending part of your holidays with us at Palacina. We note the request for some more local delicacies at our Moonflower Bistro and our Chef looks forward to tempting your taste buds on your return trip which will hopefully be soon. Best regards for the New Year! Tony Sawe |... More 

Ottawa, Canada
1 review
5 of 5 stars Reviewed November 29, 2014

I feel sorry for the guests who stay only a brief night or day at the Palacina on their way to or from a safari. They are missing the true charm and quality of this unique boutique hotel. I have been staying in one of the apartments at the hotel for ten months and it has been a memorable experience.... More 

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GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Toni, I have shared this review with the entire team and we are all having a very happy morning today. Thank you much for such a detailed and balanced review; we are delighted that we have met your expectations of us. As usual we are always changing and improving and a little birdie has whispered to me about flat... More 

Wellington
Top Contributor
126 reviews 126 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed November 18, 2014

We stayed here with a big group of friends before heading off on Safari the following day. The rooms are very generous size and just lovely. Only regret is that we didn't have enough time to sit and relax in the room! We had lunch and dinner at the Hotel, and both were just lovely. Highly recommend.

Was this review helpful? Yes
GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear BeanieWellington, Greetings from Nairobi and thank you for a lovely and balanced review of your stay. My team and i hope that you truly enjoyed your African adventure and that you took home many wonderful memories of your safari. Hopefully we will see you back for more great adventures in years to come. Thanks again, Tony Sawe | General... More 

Bath
Top Contributor
90 reviews 90 reviews
29 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed November 12, 2014

We arrived late and left early the following day, so didn't have time to enjoy the pool or other facilities, but we had a very comfortable stay. We were lucky to be given a penthouse suite and it was full of 'wow'! Lovely master bedroom and bathroom, beautiful big sitting room, dining table area and full kitchen, plus second smaller... More 

Was this review helpful? Yes
GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear JSomerset, We were delighted to welcome you to Nairobi and it was our pleasure to upgrade your accommodation. As you may have noticed; we are in the process of expanding and improving. We look forward to welcoming you into one of our beautifully upgraded suites in the future. Thank you very much! Tony Sawe | General Manager | Palacina-Nairobi More 

Eijsden, The Netherlands
Contributor
18 reviews 18 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 6, 2014

Nice design of hotel - got booked into an appartment, since hotel rooms where sold out. Really friendly staff, very fortcoming without being too much (as sometimes might happen in Africa). Good food and a nice terrace to sit on to get some work done!

Was this review helpful? Yes 1
GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear JoyceNLBE Thank you for taking time to post this review. We are glad that you enjoyed our serviced and furnished apartments/residences and we look forward to your return visit. Best regards, Tony Sawe | General Manager | Palacina-Nairobi More 

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Additional Information about Palacina Residence & Suites

Address: Kitale Lane, off Dennis Pritt Road | State House Area, P.O Box 48728, Nairobi 00100, Kenya
Phone Number:
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Palacina Residence & Suites 4*
Number of rooms: 14
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Also Known As:
Palacina Residence Hotel Nairobi
Palacina Residence And Suites
Hotel Style:
#2 Romantic Hotel in Nairobi
#2 Luxury Hotel in Nairobi
#7 Family Hotel in Nairobi
#8 Business Hotel in Nairobi

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