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All 103 Nairobi hotels

Palacina Residence & Suites

4.5 of 5 Hotel   |   Kitale Lane, off Dennis Pritt Road | State House Area, P.O Box 48728, Nairobi 00100, Kenya
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Ranked #6 of 103 Hotels in Nairobi
A recent review
4 of 5 stars reviewed yesterday
PGBakes Devon. England
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103 reviews from our community

Traveler rating
    66
    27
    5
    4
    1
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12
49
8
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Devon. England
Top Contributor
127 reviews 127 reviews
40 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed yesterday NEW

Very pleased and grateful to on arrival be upgraded to the 'penthouse suite'. Didn't actually expect to have the whole top floor with multiple bedrooms, a kitchen that puts ours to shame, multiple balconies etc, but it certainly made what was intended to be a simple overnight stay rather more memorable than anticipated. Massive and extremely comfortable bed and luxurious... More

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Milan, Italy
Top Contributor
109 reviews 109 reviews
56 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed there for one night only while going to another destination, and having a good restaurant inside the hotel was perfect solution for dinner. The rooms and the hotel in general are quite old but kept very well and the rooms and bathroom were very clean. The service at the lobby and restaurant was excellent, very helpful and friendly.

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adelaide
Senior Contributor
42 reviews 42 reviews
36 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great place with huge rooms. We did not tour Nairobi so location was not important. Friendly staff, nice food, clean HUGE rooms and has wifi. Great place and thoroughly recommend it. Nice quite place to stay. Trees surround the place and security is great. Great comfortable chairs in the lobby and tables outside if you want. We did not have... More

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GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Adelaide, We hope you arrived back home safe after your African adventure. This is a quick note to thank you very much for a very fair and balanced review. It was indeed our pleasure to be your home in Nairobi. As Kenyans we aspire to living "Pole pole" (slow and easy) .. however we promise to speed up henceforth.... More

New York City, New York
2 reviews
5 of 5 stars Reviewed August 5, 2014

We arrived at the Palacina late at night 2 days after our wedding absolutely exhausted. We were welcomed warmly by a charming hotel manager, and taken to an immaculate room, where promptly were ordered room service. The food came quickly, was fresh and delicious and we slept comfortably. When we returned to the hotel after our safari, we got to... More

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GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Nick, Congratulations yet again on your nuptials!! (I hope you never get tired of hearing congratulations on this..) We are delighted to have been a small part of your honeymoon and we wish you health and happiness. Looking forward to seeing you both on many upcoming anniversaries! Best regards, Tony Sawe | General Manager | Palacina - Nairobi More

Los Angeles, California
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 5, 2014

We arrived at the Palacina after a long flight and a long wait at the airport for our luggage. From the moment we walked through the doors of the Palacina, I could feel our weariness slipping away. The staff was very gracious and welcoming. We ate a late supper in the comfortable lobby while watching World Cup soccer. Our rooms... More

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GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Heather, Thank you for this lovely review and for visiting us. We hope the rest of your east African stay was exciting and hopefully we will see you back with us in the future. Best regards, Tony Sawe | General Manager | Palacina More

Toluca Lake, California
1 review
5 of 5 stars Reviewed July 31, 2014

We arrived fairly late in the evening from Nairobi Airport. The staff was so welcoming and friendly for 4 exhausted travelers arriving after 30 hours door to door from Los Angeles. Tony Sawe, general manager, invited us for a drink. Between him and his wonderful staff we were rejuvenated and invigorated by the conversation, staff, and accommodations. It is a... More

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GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Terry, Bob, Bonnie & Mini, We miss you.. come back... We are very pleased that you enjoyed your very brief visit to Nairobi and that the rest of the Safari was successful. It was a real pleasure to meet you and I look forward to trying a Kolach recipe very soon. Best regards from Nairobi. Tony Sawe | General... More

Dallas, Texas, United States
Contributor
13 reviews 13 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 27, 2014

We only stayed here 1 night between our over seas flights and going to the Masai Mara. The hotel, rooms and service were wonderful. The staff was excellent and the room was fully equipped. Dinner was very good and breakfast was as well. We stayed in the suite and had a bedroom for us and one for our son as... More

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GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Mike Mackow, Thank you for choosing to stay with us in Nairobi and for this review of Palacina. We are delighted that you enjoyed your brief visit and we hope that your family (especially your son) had a magical safari experience. Best wishes, Tony Sawe | General Manager | Palacina - Nairobi More

Salisbury, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 23, 2014

We stayed here for a couple of hours as part of a package provided by the travel agent to avoid us sitting in Nairobi Airport for 7 hours. From collection at the airport, right through to returning, the service was excellent. On arrival, we were given access to one of the suites which contained everything we needed to freshen up... More

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GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Dave, Thank you for staying with us (albeit so briefly) We hope the rest of your African adventure was also very memorable and we look forward to welcoming you to Nairobi for an extended visit. Best regards from the whole Palacina family. Tony Sawe | General Manager | Palacina-Nairobi More

London, United Kingdom
Top Contributor
159 reviews 159 reviews
27 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed July 22, 2014

We stayed at the Palacina for 1 night whilst in transit between our Kenyian Safari and a beach stay in Tanzania. We were met off our safarilink by the smart Palacina driver who was very friendly and attentive and keen to tell us about the city on our way to the hotel. We had been apprehensive to stay in Nairobi... More

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GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Autumn1082, Greetings from a rather wintry & grey Nairobi morning. My team and i were beyond delighted to read your detailed comments and we were all very pleased that you enjoyed your brief stay with us. We have offered Joyce something as a gesture of our gratitude and we will continue to improve. Thanks again and hopefully we will... More

Austrey, United Kingdom
Contributor
14 reviews 14 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 7, 2014

We stayed here for only a few hours whilst in transit to England. From the moment you walk in you are made to feel special. The rooms are large and tastefully decorated, the food in the Moonflower restaurant superb. This is definitely the place I would stay if visiting Nairobi again.

Was this review helpful? Yes
GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Sandra, Short but restful; we were delighted to host you. Hopefully we will see you again for an extended visit. Thank you! Tony Sawe | General Manager | Palacina More

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Additional Information about Palacina Residence & Suites

Address: Kitale Lane, off Dennis Pritt Road | State House Area, P.O Box 48728, Nairobi 00100, Kenya
Phone Number:
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Palacina Residence & Suites 4.5*
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Also Known As:
Palacina Residence And Suites
Palacina Residence Hotel Nairobi

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