We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Palacina Residence & Suites

#3 of 130 Hotels in Nairobi
Certificate of Excellence
Hotel website
Kitale Lane, off Dennis Pritt Road | State House Area, P.O Box 48728, Nairobi 00100, Kenya
Offers & Announcements
15% off room rate
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Palacina Residence & Suites
View Map
Add Photo Write a Review

126 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    84
    32
    5
    4
    1
See reviews for
17
55
9
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Swedish first
  • Any
English first
  • All months
    (126)
  • Mar-May only
    (24)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (28)
All months
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Spent one night in Nairobi on the way to Masai Mara. Lovely room and beautiful decor. Am sure I will stay there again if ever an opportunity to visit Nairobi arises. The homemade cookies welcoming us to the room were simply delicious. The food was nice too.

Was this review helpful? Yes
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 14, 2015

Very homely environment, with a warm welcome feeling that makes you comfy with Nairobi city. Situated in Kilimani an upmarket surburb in Nairobi with ease conectivity to westlands. It taked 10 to 15 mins to get to work in westlands.

Was this review helpful? Yes
GMBaraza, General Manager at Palacina Residence & Suites, responded to this review

Dear Richard, Long term residents really have experienced our full offering and we are very pleased that you were with us for 03 months. We are just about to complete our new residences therefore we look forward to welcoming you to a new level of true Kenyan hospitality on your return visit to Nairobi. Thank you! Tony Sawe | G.M.... More 

San Francisco, California
Level Contributor
49 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed March 25, 2015

I stayed here for six nights. The rooms are still great - large living room, bedroom and bathroom. There is also a nice balcony and a small fridge and microwave. There is a lot of construction around the hotel so it is noisy during the day and also very dusty. Food at the restaurant was not that good, so I... More 

Was this review helpful? Yes 3
GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Ben, Greetings from a wintery Nairobi and thank you for your candid review. We are very pleased that you enjoyed our suites and i am very happy to advise that upon completion of our current upgrade we will have even larger suites available featuring upgraded facilities and amenities that I am sure will make your next stay quite relaxing.... More 

Leeds, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 23, 2015

What a wonderful feeling to be greeted like old friends on our return trip to Kenya this year.Very welcoming,some extentions being built at the moment but the place is so comfortable all is forgiven. On this trip we were given the penthouse suite,which was magnificent,and we were able to relax.

Was this review helpful? Yes 2
GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Michael, It was our pleasure to welcome you back to your "home in Nairobi." Hopefully on your return visit we will be able to "show-off" our new and very improved suites and apartments to you. We look forward to your next visit. Best wishes Tony Sawe | General Manager | Palacina-Nairobi More 

Washington DC, District of Columbia
Level Contributor
48 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed March 23, 2015

I had a wonderful experience at the Palacina. The staff is incredibly professional and thoughtful. I stayed in the apartments and it was extremely luxurious. I actively looked forward to the breakfast every day (eggs benedict!)

Was this review helpful? Yes 2
GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Chelsea, Thank you for taking time to review us after your stay; we are delighted to have met your expectations. You may have noticed that we are in the process of further upgrading our accommodation at Palacina. We look forward to welcoming you to even more relaxing suites and apartments in the near future (we promise to keep the... More 

Fordingbridge
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 17, 2015

We stopped over for one night on our way from a bush camp safari to Zambia. We were given a very warm welcome and coffee whilst we checked in. Having the business centre on hand allowed us to check in for our flight the next day. The room was extremely comfortable and had everything we needed. The bathroom was luxurious... More 

Was this review helpful? Yes
GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Phil, Thank you for taking time to review your stay with us. We are very pleased that even though your stay was quite brief; it was also pleasant and relaxing. I am also pleased to confirm that we did look into the water pressure in your suite; thank you very much for the "heads-up" Hopefully we will see you... More 

Nairobi, Kenya
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 10, 2015

Just a little gem in the heart of Nairobi. Breakfast excellent, location good, staff very respectful and helpful. A very nice place for a relaxing break if there on business or stopovers re safaris. Small and intimate and beautifully designed.

Was this review helpful? Yes 1
GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Miriam, We are very pleased to read your review and very glad that you had a pleasant stay at Palacina. Thank you very much and we certainly look forward to your return visit. Best regards from sunny Nairobi, Tony Sawe | General Manager | Palacina Nairobi More 

Arusha
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 21, 2015

Great decor, spacious rooms with fantastic amenities such as in room wi-fi, cutlery and crockery, an in room safe, iron, DVD library, etc just to mention a few. The staff were helpful/welcoming, providing great service and the restaurant served decent food. The location is serene and within a few minutes drive to most key landmarks of the City. Highly recommended!

Was this review helpful? Yes
GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear ButterflyTZ, Asante Sana for choosing Palacina; my team and I are delighted that we were able to meeet your expectations. We will soon unveil brand new suites with a truly superior Standard of facilities and amenities and and we look forward to welcoming you into one very soon. Best rgards Tony Sawe | General Manager | Palacina-Nairobi More 

Warrenton, Virginia
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed February 13, 2015

A tranquil and secure environment in the middle of a big city. A friendly and help staff, great food service and comfortable room. The rooms are spacious, with satellite TV and free wi-fi -- both most welcome. Highly recommend.

Was this review helpful? Yes
GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear FreqTraveler35, Thank you very much for taking time to review Palacina and for your very generous reccomendation. We definitely love receiving feedback from all of our guests and residents and moreso from frequent travelers who are able to benchmark our service offering. Thanks again and we wish you very happy travels. Tony Sawe | General Manager | Palacina -... More 

Nairobi, Kenya
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 29, 2015

I've been fortunate to be a long term resident in the Palacina apartments for the past 9 months. My 1 bed apartment is tastefully furnished and is airy, comfortable and spacious. Tony the GM leads an excellent team of staff and they really make guests feel at home, whether they are short or long term stays. The Moonflower restaurant has... More 

Was this review helpful? Yes
GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear HarleyDad51, We are especially pleased whenever we receive reviews and comments from our long-term residents. Off the bat we would like to thank you for your patience as we work to improve Palacina and we look forward to your comments and suggestions once we have the new lap pools and wellness areas in place. Thank you for choosing us... More 

Questions? Get answers from hotel staff and past guests. Ask a question

49 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (34)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (7)
Viewed
Bathroom (2)
Viewed
Family/play areas (1)
Viewed
Dining (4)
Viewed
View from room (2)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (3)
Viewed
Pool/beach area (1)
Viewed
Dining (3)
Viewed
Other (7)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Nairobi hotels
7.0 mi away
House of Waine
House of Waine
#1 of 130 in Nairobi
4.5 of 5 stars 179 reviews
1.4 mi away
Villa Rosa Kempinski Nairobi
4.1 mi away
The Boma Nairobi
The Boma Nairobi
#4 of 130 in Nairobi
4.5 of 5 stars 425 reviews
Show Prices
Show Prices
Show Prices
1.9 mi away
Bidwood Suite Hotel
Bidwood Suite Hotel
#8 of 130 in Nairobi
4.5 of 5 stars 23 reviews
1.6 mi away
Nairobi Serena Hotel
Nairobi Serena Hotel
#6 of 130 in Nairobi
4.5 of 5 stars 613 reviews
1.2 mi away
DusitD2 Nairobi
DusitD2 Nairobi
#11 of 130 in Nairobi
4.5 of 5 stars 156 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay