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All 111 Nairobi hotels

Palacina Residence & Suites

4.5 of 5 Hotel   |   Kitale Lane, off Dennis Pritt Road | State House Area, P.O Box 48728, Nairobi 00100, Kenya
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Ranked #2 of 111 Hotels in Nairobi
A recent review
5 of 5 stars reviewed 1 week ago
Zetat0urs London, United Kingdom
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112 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Top Contributor
78 reviews 78 reviews
73 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed there twice first en route to Zanzibarand then on return from safari in the Serengeti. On the return it seems like coming home! Very peaceful,and well located. Staff and management friendly. Rooms are well apportioned and of a good size. Breakfast was good. Main menu needs a few African additions. Ideal place for my clients

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Ottawa, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

I feel sorry for the guests who stay only a brief night or day at the Palacina on their way to or from a safari. They are missing the true charm and quality of this unique boutique hotel. I have been staying in one of the apartments at the hotel for ten months and it has been a memorable experience.... More 

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GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Toni, I have shared this review with the entire team and we are all having a very happy morning today. Thank you much for such a detailed and balanced review; we are delighted that we have met your expectations of us. As usual we are always changing and improving and a little birdie has whispered to me about flat... More 

Wellington
Top Contributor
115 reviews 115 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here with a big group of friends before heading off on Safari the following day. The rooms are very generous size and just lovely. Only regret is that we didn't have enough time to sit and relax in the room! We had lunch and dinner at the Hotel, and both were just lovely. Highly recommend.

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GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear BeanieWellington, Greetings from Nairobi and thank you for a lovely and balanced review of your stay. My team and i hope that you truly enjoyed your African adventure and that you took home many wonderful memories of your safari. Hopefully we will see you back for more great adventures in years to come. Thanks again, Tony Sawe | General... More 

Bath
Top Contributor
77 reviews 77 reviews
27 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed November 12, 2014

We arrived late and left early the following day, so didn't have time to enjoy the pool or other facilities, but we had a very comfortable stay. We were lucky to be given a penthouse suite and it was full of 'wow'! Lovely master bedroom and bathroom, beautiful big sitting room, dining table area and full kitchen, plus second smaller... More 

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GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear JSomerset, We were delighted to welcome you to Nairobi and it was our pleasure to upgrade your accommodation. As you may have noticed; we are in the process of expanding and improving. We look forward to welcoming you into one of our beautifully upgraded suites in the future. Thank you very much! Tony Sawe | General Manager | Palacina-Nairobi More 

Eijsden, The Netherlands
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 6, 2014

Nice design of hotel - got booked into an appartment, since hotel rooms where sold out. Really friendly staff, very fortcoming without being too much (as sometimes might happen in Africa). Good food and a nice terrace to sit on to get some work done!

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GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear JoyceNLBE Thank you for taking time to post this review. We are glad that you enjoyed our serviced and furnished apartments/residences and we look forward to your return visit. Best regards, Tony Sawe | General Manager | Palacina-Nairobi More 

Toronto, Canada
Contributor
17 reviews 17 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 15, 2014

This hotel has a very friendly, helpful staff and great meals. We really enjoyed the ambience of the outside restaurant with garden. The breakfast was excellent with a wide variety of local fresh fruits and good choices for breakfast food. The rooms are very spacious and well appointed. The only annoyance we had is the major construction work going on... More 

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GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Norm, Thank you very much for your very fair & frank review. I passed your comments on to our staff and they were very pleased that you enjoyed their hospitality as well as our boutique facilities. We all work very hard to provide a true Kenyan welcome and we are very pleased to have welcomed you both. My sincere... More 

London, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 6, 2014

I had a beautiful suite of rooms, bigger than my daughter's flat. It was very comfortable and I found the staff helpful and charming, and they arranged transport for me to visit the Karen Blixen museum and suggested other places to go. I especially enjoyed the decor that included beautiful woven baskets with many different patterns. Look out for the... More 

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GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Tresco21, You are most welcome and we are ready to prepare one of our fully furnished and serviced 03-bedroom residences for you :-) Thank you very much for your comments and it was our pleasure to host you. We are also delighted that you got to enjoy some of Nairobi's charm. Thank you very much. Tony Sawe | General... More 

Palm City, Florida
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 6, 2014

As an end to our trip on safari we booked the Palacina Nairobi for a day room to await our late evening flight to London. Situated in a downtown area, about 40 minutes in traffic from Kenyatta Airport, Palacina is a perfect spot to spend a relaxing day. It is not a resort hotel but rather a comfortable business and... More 

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GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Christopher, Thank you very much for this detailed review of Palacina. We are very glad that you enjoyed your African Safari and hopefully in the future we will have the opportunity to be your "home in Nairobi" for a longer period. Best regards from a sunny Palacina morning. Tony Sawe | General Manager | Palacina More 

Nairobi, Kenya
Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 2, 2014

After living in Nairobi for 5 years, I didn't get a chance to stay at Palacina until I moved away. Thankfully, since I left I have stayed at Palacina several times while coming back for work, and it always feels like my home away from home. The rooms are so comfortable and luxurious, I always want to stay for days... More 

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GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Johnathan We are delighted to read a review from a true "Nairobian" We look forward to your return to Palacina we will have fresh chocolate chip cookies on stand-by! Best regards, Tony Sawe | General Manager | Palacina More 

Devon. England
Top Contributor
134 reviews 134 reviews
39 hotel reviews
132 helpful votes 132 helpful votes
4 of 5 stars Reviewed September 21, 2014

Very pleased and grateful to on arrival be upgraded to the 'penthouse suite'. Didn't actually expect to have the whole top floor with multiple bedrooms, a kitchen that puts ours to shame, multiple balconies etc, but it certainly made what was intended to be a simple overnight stay rather more memorable than anticipated. Massive and extremely comfortable bed and luxurious... More 

Was this review helpful? Yes
GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear PG Bakes, Kindly allow me to sincerely apologize for the maintenance problem; you may rest assured that we have addressed this concern fully. Thank you very much for choosing Palacina and for your very balanced review. It was indeed our pleasure to host you. Hopefully you will be our guests again in the future once we complete our upgrade.... More 

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Additional Information about Palacina Residence & Suites

Address: Kitale Lane, off Dennis Pritt Road | State House Area, P.O Box 48728, Nairobi 00100, Kenya
Phone Number:
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Palacina Residence & Suites 4.5*
Number of rooms: 14
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Also Known As:
Palacina Residence Hotel Nairobi
Palacina Residence And Suites
Hotel Style:
#2 Romantic Hotel in Nairobi
#2 Luxury Hotel in Nairobi
#9 Business Hotel in Nairobi
#10 Family Hotel in Nairobi

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