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All 106 Nairobi hotels

Palacina Residence & Suites

4.5 of 5 Hotel   |   Kitale Lane, off Dennis Pritt Road | State House Area, P.O Box 48728, Nairobi 00100, Kenya
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Ranked #6 of 106 Hotels in Nairobi
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107 reviews from our community

Traveler rating
    69
    28
    5
    4
    1
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12
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Contributor
17 reviews 17 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has a very friendly, helpful staff and great meals. We really enjoyed the ambience of the outside restaurant with garden. The breakfast was excellent with a wide variety of local fresh fruits and good choices for breakfast food. The rooms are very spacious and well appointed. The only annoyance we had is the major construction work going on... More

Was this review helpful? Yes
GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Norm, Thank you very much for your very fair & frank review. I passed your comments on to our staff and they were very pleased that you enjoyed their hospitality as well as our boutique facilities. We all work very hard to provide a true Kenyan welcome and we are very pleased to have welcomed you both. My sincere... More

London, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had a beautiful suite of rooms, bigger than my daughter's flat. It was very comfortable and I found the staff helpful and charming, and they arranged transport for me to visit the Karen Blixen museum and suggested other places to go. I especially enjoyed the decor that included beautiful woven baskets with many different patterns. Look out for the... More

Was this review helpful? Yes
GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Tresco21, You are most welcome and we are ready to prepare one of our fully furnished and serviced 03-bedroom residences for you :-) Thank you very much for your comments and it was our pleasure to host you. We are also delighted that you got to enjoy some of Nairobi's charm. Thank you very much. Tony Sawe | General... More

Palm City, Florida
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As an end to our trip on safari we booked the Palacina Nairobi for a day room to await our late evening flight to London. Situated in a downtown area, about 40 minutes in traffic from Kenyatta Airport, Palacina is a perfect spot to spend a relaxing day. It is not a resort hotel but rather a comfortable business and... More

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GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Christopher, Thank you very much for this detailed review of Palacina. We are very glad that you enjoyed your African Safari and hopefully in the future we will have the opportunity to be your "home in Nairobi" for a longer period. Best regards from a sunny Palacina morning. Tony Sawe | General Manager | Palacina More

Nairobi, Kenya
Contributor
16 reviews 16 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After living in Nairobi for 5 years, I didn't get a chance to stay at Palacina until I moved away. Thankfully, since I left I have stayed at Palacina several times while coming back for work, and it always feels like my home away from home. The rooms are so comfortable and luxurious, I always want to stay for days... More

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GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Johnathan We are delighted to read a review from a true "Nairobian" We look forward to your return to Palacina we will have fresh chocolate chip cookies on stand-by! Best regards, Tony Sawe | General Manager | Palacina More

Devon. England
Top Contributor
132 reviews 132 reviews
40 hotel reviews
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very pleased and grateful to on arrival be upgraded to the 'penthouse suite'. Didn't actually expect to have the whole top floor with multiple bedrooms, a kitchen that puts ours to shame, multiple balconies etc, but it certainly made what was intended to be a simple overnight stay rather more memorable than anticipated. Massive and extremely comfortable bed and luxurious... More

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GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear PG Bakes, Kindly allow me to sincerely apologize for the maintenance problem; you may rest assured that we have addressed this concern fully. Thank you very much for choosing Palacina and for your very balanced review. It was indeed our pleasure to host you. Hopefully you will be our guests again in the future once we complete our upgrade.... More

Milan, Italy
Top Contributor
130 reviews 130 reviews
63 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 8, 2014

We stayed there for one night only while going to another destination, and having a good restaurant inside the hotel was perfect solution for dinner. The rooms and the hotel in general are quite old but kept very well and the rooms and bathroom were very clean. The service at the lobby and restaurant was excellent, very helpful and friendly.

Was this review helpful? Yes
GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Traveler4Leisure, Thank you very much for your review; hopefully you will visit us for a longer duration in the near future. We wish you fun, discovery and advenyture in all your leisure travels. Best regards, Tony Sawe | General Manager | Palacina More

adelaide
Senior Contributor
42 reviews 42 reviews
36 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed August 31, 2014

Great place with huge rooms. We did not tour Nairobi so location was not important. Friendly staff, nice food, clean HUGE rooms and has wifi. Great place and thoroughly recommend it. Nice quite place to stay. Trees surround the place and security is great. Great comfortable chairs in the lobby and tables outside if you want. We did not have... More

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GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Adelaide, We hope you arrived back home safe after your African adventure. This is a quick note to thank you very much for a very fair and balanced review. It was indeed our pleasure to be your home in Nairobi. As Kenyans we aspire to living "Pole pole" (slow and easy) .. however we promise to speed up henceforth.... More

New York City, New York
2 reviews
5 of 5 stars Reviewed August 5, 2014

We arrived at the Palacina late at night 2 days after our wedding absolutely exhausted. We were welcomed warmly by a charming hotel manager, and taken to an immaculate room, where promptly were ordered room service. The food came quickly, was fresh and delicious and we slept comfortably. When we returned to the hotel after our safari, we got to... More

Was this review helpful? Yes
GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Nick, Congratulations yet again on your nuptials!! (I hope you never get tired of hearing congratulations on this..) We are delighted to have been a small part of your honeymoon and we wish you health and happiness. Looking forward to seeing you both on many upcoming anniversaries! Best regards, Tony Sawe | General Manager | Palacina - Nairobi More

Los Angeles, California
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 5, 2014

We arrived at the Palacina after a long flight and a long wait at the airport for our luggage. From the moment we walked through the doors of the Palacina, I could feel our weariness slipping away. The staff was very gracious and welcoming. We ate a late supper in the comfortable lobby while watching World Cup soccer. Our rooms... More

Was this review helpful? Yes
GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Heather, Thank you for this lovely review and for visiting us. We hope the rest of your east African stay was exciting and hopefully we will see you back with us in the future. Best regards, Tony Sawe | General Manager | Palacina More

Toluca Lake, California
1 review
5 of 5 stars Reviewed July 31, 2014

We arrived fairly late in the evening from Nairobi Airport. The staff was so welcoming and friendly for 4 exhausted travelers arriving after 30 hours door to door from Los Angeles. Tony Sawe, general manager, invited us for a drink. Between him and his wonderful staff we were rejuvenated and invigorated by the conversation, staff, and accommodations. It is a... More

Was this review helpful? Yes
GM-Palacina, General Manager at Palacina Residence & Suites, responded to this review

Dear Terry, Bob, Bonnie & Mini, We miss you.. come back... We are very pleased that you enjoyed your very brief visit to Nairobi and that the rest of the Safari was successful. It was a real pleasure to meet you and I look forward to trying a Kolach recipe very soon. Best regards from Nairobi. Tony Sawe | General... More

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Additional Information about Palacina Residence & Suites

Address: Kitale Lane, off Dennis Pritt Road | State House Area, P.O Box 48728, Nairobi 00100, Kenya
Phone Number:
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Palacina Residence & Suites 4.5*
Number of rooms: 14
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Also Known As:
Palacina Residence And Suites
Palacina Residence Hotel Nairobi
Hotel Style
#4 Romantic Hotel in Nairobi #5 Luxury Hotel in Nairobi #11 Family Hotel in Nairobi #17 Business Hotel in Nairobi

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