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Palacina Residence & Suites

Travelers' Choice award winner
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Kitale Lane, off Dennis Pritt Road | State House Area, P.O Box 48728, Nairobi 00100, Kenya
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1 room 1 adult
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Palacina Residence & Suites
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139 Reviews from our TripAdvisor Community

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Phoenix, Arizona
Level Contributor
90 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for two nights on our arrival in Nairobi. We had stayed at a larger hotel last year, but this one is delightful. It is a boutique hotel at which everybody seems to stay ... business people, diplomats and travelers like ourselves. It is small and quiet, and offers excellent service in all areas. The staff is very... More 

Helpful?
Thank Lzrdoc
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

What a wonderful review! We are delighted that you chose to stay with us and not at the larger chain hotels. The whole team and I look forward to your next visit and hopefully we will have the opportunity to accommodate you in our new residences that are simply the largest, most spacious and most comfortable in the city. Best... More 

Lahore
Level Contributor
52 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

The whole experience was awesome. Really enjoyed the ambiance all around. The greenery and the way it was managed, the entrance, the setup, the reception and the most of all the people working there; they were all very welcoming and caring. Not only the staff but the management checked up on us at least once a day to see if... More 

Helpful?
Thank Mumtaz400
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

"11 out of 10" ... wow!! What to say but Thank you...thank you for choosing us as your home in Nairobi and on behalf of Cyrus & the entire team we all look forward to your next visit. My best regards, Tony Sawe More 

Toronto, Canada
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at Palacina for three nights in between traveling through east Africa. Our experience was delightful and comfortable. Staff is friendly, breakfast is good and the rooms are newly remodelled and inviting. We felt very safe and even though we spent most of our time catching up on sleep from time changes we were happy to be at Palacina.... More 

Helpful?
Thank jessleigh815
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Dear Jess, On behalf of the whole team at Palacina; thank you very much. We are pleased that you had a relaxing stay and we thank you for choosing us as your home in Nairobi. Best wishes, Tony sawe More 

Stockholm, Sweden
1 review
5 of 5 stars Reviewed 2 weeks ago

Palacina was truly like coming home, if my house was a palace! Especially for somebody who has lived with a Kenyan dream since Out of Africa. Palacina is absolutely fabulous built in the style of a villa with lush gardens, beautiful lounges and lobbies all around and the most romantic veranda along the entire stretch of this beautiful house. Greeted... More 

Helpful?
Thank Lina F
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Dear Lina, What a wonderful review! It was our absolute pleasure to welcome you to Africa and to Nairobi and we are looking forward to your next visit! Best wishes from your home in Nairobi... Tony Sawe More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I have stayed at Palacina a number of times on business and it has been a pleasure every time. The quality of the property is excellent and relaxing after a long plane ride or day at the office. The staff are attentive and extremely capable. Always love coming back.

Helpful?
Thank chrijala
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

What a wonderful review! Thank you very much and we look forward to your next visit. Best wishes from us all. Tony Sawe More 

Redhill, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This is the third time that we visited the Palacina. On two occasions we had just come from the Mara North Conservancy and were a little dirty on arriving at this lovely hotel. The rooms are excellent, very comfortable and have a small kitchen area if you want to use it. The first time we came here we were given... More 

Helpful?
1 Thank Toni P
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Dear Toni, The team and I were delighted to see your review and the pleasure is always ours. We have just opened our new residences and my (biased) opinion is that they are the most comfortable and the largest in Nairobi. We look forward to placing you in one of these and hearing your opinion. Thanks again and happy 2016!... More 

Greater Adelaide, Australia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed for 9 days using as a base for Nairobi and beyond. The suite, facilities and public areas were beautiful and comfortable, and exuded a level of subtle and tasteful tranquility one doesn't normally find, let alone in a busy city environment, with gardens that were a well kept and relaxed haven of green and peace and wonderful to spend... More 

Helpful?
Thank Daryl J
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Dear Daryl, What a wonderful review... I have read it to the team and their smiles say it all. Thank you very much and hopefully we will see you again in the future. Our best wishes, Tony Sawe More 

Sydney, Australia
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My husband and I stated here after coming back from safari. Firstly we got upgraded to the penthouse suite which was amazing but I think all of the rooms would have been good. The hotel it beautifully decked out elegantly modern but with a touch of the olden African era. We ate in the hotel restaurant which was excellent and... More 

Helpful?
Thank TanSea
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Dear TanSea, The pleasure was ours! Thank you very much and we are delighted that you enjoyed your stay with us. Tony Sawe More 

Houston, Texas
1 review
5 of 5 stars Reviewed November 25, 2015

During our family safari trip, we overnighted twice at the Palacina Residential hotel in Nairobi. We had three very spacious and comfortable rooms and the hotel is situated in a very safe part of the city. The staff could not have been more pleasant and the Moonflower restaurant met our needs for dinner and breakfast.

Helpful?
Thank PS92NEIL
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Dear Neil, Thank you very much for your review; it was both a privilege and a pleasure to host you twice in Nairobi. I am pleased to confirm that we have completed our new residences (which are now the largest and most modern accommodation in Nairobi) ...hopefully we will have the pleasure of welcoming you to one in the future.... More 

Leicester, United Kingdom
Level Contributor
158 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 stars Reviewed November 17, 2015 via mobile

We had a day room in transit between Wilson and International airports on the "Moonflower Package". The room (number 17) was absolutely stunning, huge and very luxurious. Excellent shower and great comfort - the only problem was that we wanted to stay the night! The meal was very good, with a good set of menu choices. Friendly staff and transport... More 

Helpful?
Thank TJCLeicester
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Dear TJC, We certainly hope that you will return in the future for an overnight stay! Thank you for your lovely review and it really was our pleasure to host you during your brief layover. Best wishes from us all. Tony Sawe | GM More 

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