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All 96 Nairobi hotels

Sunstar Hotel

3.5 of 5 Hotel   |   Garden Estate Road | along Thika Super Highway, Nairobi, Kenya
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Ranked #87 of 96 hotels in Nairobi
A recent review
4 of 5 stars reviewed 4 weeks ago
Peter A Mombasa, Kenya
  • Reviews (2)
  • Photos (5)
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2 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    3 of 5 stars
Date | Rating
  • English first
  • Any
English first
Mombasa, Kenya
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nicely appointed with a great bathroom (nice bathtub, big sink, fluffy towels, shelves to put your things, lights in different places, all clean and new), changing area. There are a tea kettle, fridge, mosquito netting, and small bottle of water every day. Part of the corridor space is open-air so the hotel is fresh and feels spacious. Wifi is decent,... More

Was this review helpful? Yes 2
New York City, New York
Top Contributor
57 reviews 57 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed May 10, 2014

Worst managed hotel I've stayed at in 5 years. Forced to book more than 15 rooms here for 6+days to be near UN when our preferred booking withdrew on us. Only +/single room relatively large and its not too far from Gigiri taking back roads. - = there is no standard of service in any element of hotel operations: food;... More

Was this review helpful? Yes 3
Fiona T, Manager at Sunstar Hotel, responded to this review

Your comments regarding the service you received at our hotel are very important to us. We want customers to enjoy staying at Sunstar Hotel, so your report of a disturbing experience while at the hotel is a serious concern for us. First, let us express our deepest apologies. You deserve only the best service, especially when you visit Sunstar. Second,... More

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Additional Information about Sunstar Hotel

Address: Garden Estate Road | along Thika Super Highway, Nairobi, Kenya
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sunstar Hotel 3.5*
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5 photos of this hotel

Management photos: Courtesy of the property manager

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Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
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