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Nairobi Safari Club

5.0 of 5 Koinange Street , University Way, Nairobi 43564, Kenya
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Nairobi Safari Club
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Nairobi Safari Club
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172 reviews from our community

Traveler rating
    18
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    56
    24
    12
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Arusha
2 reviews
5 of 5 stars Reviewed November 1, 2014

I used to travel to Nairobi many times from Arusha but this time One of my ex-employee has recommended this hotel .. I should say BIG THANK YOU to him as I really like the accomodation, BIG ROOMS and VERY FRIENDLY SERVICE..!! The staff at reception had welcomed me with a smile ..The Porter had assited me in carrying my... More 

Was this review helpful? Yes
liliantowers, Front Office Manager at Nairobi Safari Club, responded to this review

Dear Mr. Anuj Sharma, Thank you for taking the time to write your review. We are pleased to know that you had a wonderful and enjoyable stay at Nairobi Safari Club. We have passed your compliments on great service to our team. We Look forward to welcoming you back to Nairobi Safari Club Warm Regards, Front Office Manager More 

Horsham, United Kingdom
Top Contributor
85 reviews 85 reviews
14 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed October 14, 2014

Went here in 2012 in readiness for a safari ahead. The suite I had was large, spacious and most welcoming after an evening flight from Heathrow. The hotel arranged a taxi for me to visit the giraffe centre and Karen Blixen museum which were worth a visit. I returned using their pool and then a massage by the hotel spa... More 

Was this review helpful? Yes
liliantowers, Front Office Manager at Nairobi Safari Club, responded to this review

Dear Dave, Thank you for taking time out to write your review. We are delighted that you had a memorable experience with us. We look forward to welcoming you back very soon on your next visit to Kenya. Warm Regards, Front Office Manager More 

Contributor
11 reviews 11 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 13, 2014

Having arrived after 2 days of traveling, I judged my first day dissatisfaction to be crankiness. I carried my own heavy heavy bags to the reception, stood for 20+mins getting processed at reception, no apologies for my "lost" reservation when I later located the reference #, no clarity on agreed upon payment method with my company, no feedback call all... More 

Was this review helpful? Yes
liliantowers, Front Office Manager at Nairobi Safari Club, responded to this review

Dear Virg0gal, Thank you for taking time to write your response. At Nairobi Safari Club we value our clients feedback and deeply regret the level of service that was offered to you. We apologize for the service that was delivered to you upon arrival and hope that this has not permanently marred your opinion of Nairobi Safari Club. We hope... More 

1 review
4 of 5 stars Reviewed September 27, 2014 via mobile

The room was spacious and comfortable. The staff were very friendly and allowed me an early check in and a very late check out with no extra charge. There is a supermarket just behind the hotel and it is a short walk to the city market, shops and eating places so is well situated. A good choice.

Was this review helpful? Yes
liliantowers, Front Office Manager at Nairobi Safari Club, responded to this review

Dear CNA1, Thank you for taking time to review our Hotel. We are very pleased to know that you enjoyed the spacious suites and the pleasant behavior of our staff. We look forward to welcoming you back to Nairobi Safari Club. Kind Regards, Front Office Manager More 

Eilat, Israel
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 22, 2014

I found the hotel in need of a major refurb , it is getting tired. The hotel spa was was clean and well kept, The restaurant offerings we're tasty and well presented , but the thing that I enjoyed the most was the friendliness of the staff , barmen, concierge and restaurant staff were extremely guest focused and friendly. This... More 

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 31, 2014

Great hotel, the staff go out of their way to please you and are extremely polite - I felt like a VIP. My room was available as soon as I arrived and had a brilliant view of the CIty. In addition to being very large and spacious, it was spotless.

Was this review helpful? Yes 1
liliantowers, Front Office Manager at Nairobi Safari Club, responded to this review

Thank you for your feedback. We look forward to hosting you on your next visit. More 

Nairobi, Kenya
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 19, 2014

The free internet is pretty much false advertising. It takes 2-3 minutes to load even the most basic sites (google). Half of the time the page doesn't load at all. In fact the internet on my phone is faster and more reliable. On check-out I forgot my shirt in the closet. I called back on a few occasions. But the... More 

Was this review helpful? Yes 1
liliantowers, Front Office Manager at Nairobi Safari Club, responded to this review

Thank you for your feedback. We are looking into the issue of your missing shirt. Apologies for the inconvenience caused. More 

Nairobi, Kenya
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 21, 2014

This hotel is located in the CBD and is very convenient for meetings. There is no parking on the premises but they have an empty plot 2 blocks down for parking. The good news is that they validate for those going to the hotel. Please be sure to inform the guard that you're going to the hotel so you get... More 

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liliantowers, Front Office Manager at Nairobi Safari Club, responded to this review

Thank you for your feedback. More 

Nairobi, Kenya
Top Contributor
127 reviews 127 reviews
25 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed May 19, 2014

Bar at the ground floor, restaurant seats at the upper floor, the street is not too busy, although it is very central so it is relaxing and pleasant to sit there while waiting for food. Service standard, but nothing special. Food very good, lots of local dishes, chicken stew with rice and Luo style tilapia were great. We will definitely... More 

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liliantowers, Front Office Manager at Nairobi Safari Club, responded to this review

Thank you for your feedback. More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 of 5 stars Reviewed April 29, 2014

Dive of a hotel, elevator music louder than a rock concert, shower doesn't work, aircon doesn't work, no wifi, slow wired, poor electrics that do not look safe, terrible outlet placement. On the good side it's near my office.

Was this review helpful? Yes
liliantowers, Front Office Manager at Nairobi Safari Club, responded to this review

Thank you for your feedback. More 

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Additional Information about Nairobi Safari Club

Address: Koinange Street , University Way, Nairobi 43564, Kenya
Location: Kenya > Nairobi > Nairobi Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Nairobi Safari Club 5*
Number of rooms: 146
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Also Known As:
Nairobi Safari Club Hotel Nairobi
Nairobi Safari Hotel
Hotel Style:
#25 Luxury Hotel in Nairobi

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