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Nairobi Safari Club

5.0 of 5 Koinange Street , University Way, Nairobi 43564, Kenya
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Nairobi Safari Club
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Nairobi Safari Club
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171 reviews from our community

Traveler rating
    17
    62
    56
    24
    12
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Horsham, United Kingdom
Top Contributor
64 reviews 64 reviews
11 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Went here in 2012 in readiness for a safari ahead. The suite I had was large, spacious and most welcoming after an evening flight from Heathrow. The hotel arranged a taxi for me to visit the giraffe centre and Karen Blixen museum which were worth a visit. I returned using their pool and then a massage by the hotel spa... More

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Contributor
11 reviews 11 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

Having arrived after 2 days of traveling, I judged my first day dissatisfaction to be crankiness. I carried my own heavy heavy bags to the reception, stood for 20+mins getting processed at reception, no apologies for my "lost" reservation when I later located the reference #, no clarity on agreed upon payment method with my company, no feedback call all... More

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1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

The room was spacious and comfortable. The staff were very friendly and allowed me an early check in and a very late check out with no extra charge. There is a supermarket just behind the hotel and it is a short walk to the city market, shops and eating places so is well situated. A good choice.

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Eilat, Israel
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I found the hotel in need of a major refurb , it is getting tired. The hotel spa was was clean and well kept, The restaurant offerings we're tasty and well presented , but the thing that I enjoyed the most was the friendliness of the staff , barmen, concierge and restaurant staff were extremely guest focused and friendly. This... More

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 31, 2014

Great hotel, the staff go out of their way to please you and are extremely polite - I felt like a VIP. My room was available as soon as I arrived and had a brilliant view of the CIty. In addition to being very large and spacious, it was spotless.

Was this review helpful? Yes 1
liliantowers, Front Office Manager at Nairobi Safari Club, responded to this review

Thank you for your feedback. We look forward to hosting you on your next visit. More

Nairobi, Kenya
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 19, 2014

The free internet is pretty much false advertising. It takes 2-3 minutes to load even the most basic sites (google). Half of the time the page doesn't load at all. In fact the internet on my phone is faster and more reliable. On check-out I forgot my shirt in the closet. I called back on a few occasions. But the... More

Was this review helpful? Yes 1
liliantowers, Front Office Manager at Nairobi Safari Club, responded to this review

Thank you for your feedback. We are looking into the issue of your missing shirt. Apologies for the inconvenience caused. More

Nairobi, Kenya
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 21, 2014

This hotel is located in the CBD and is very convenient for meetings. There is no parking on the premises but they have an empty plot 2 blocks down for parking. The good news is that they validate for those going to the hotel. Please be sure to inform the guard that you're going to the hotel so you get... More

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liliantowers, Front Office Manager at Nairobi Safari Club, responded to this review

Thank you for your feedback. More

Nairobi, Kenya
Top Contributor
101 reviews 101 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed May 19, 2014

Bar at the ground floor, restaurant seats at the upper floor, the street is not too busy, although it is very central so it is relaxing and pleasant to sit there while waiting for food. Service standard, but nothing special. Food very good, lots of local dishes, chicken stew with rice and Luo style tilapia were great. We will definitely... More

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liliantowers, Front Office Manager at Nairobi Safari Club, responded to this review

Thank you for your feedback. More

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 of 5 stars Reviewed April 29, 2014

Dive of a hotel, elevator music louder than a rock concert, shower doesn't work, aircon doesn't work, no wifi, slow wired, poor electrics that do not look safe, terrible outlet placement. On the good side it's near my office.

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liliantowers, Front Office Manager at Nairobi Safari Club, responded to this review

Thank you for your feedback. More

Nairobi, Kenya
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 22, 2014

I was in Nairobi last month, and i booked a room in this hotel: Though from outside it looks old, but everything inside is different: we do have different views, but i was satisfied by the quality of the services we received: Being in the center of Nairobi city, it was easier for me to do my business in time:... More

Was this review helpful? Yes 2
liliantowers, Front Office Manager at Nairobi Safari Club, responded to this review

Thank you for your feedback. More

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Additional Information about Nairobi Safari Club

Address: Koinange Street , University Way, Nairobi 43564, Kenya
Location: Kenya > Nairobi > Nairobi Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Nairobi Safari Club 5*
Number of rooms: 146
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Also Known As:
Nairobi Safari Club Hotel Nairobi
Nairobi Safari Hotel

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