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Windsor Golf Hotel and Country Club

Hotel website
Kigwa Road, off Kiambu Road, | P.O. Box 45587, Nairobi 00100, Kenya
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Windsor Golf Hotel and Country Club
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Windsor Golf Hotel and Country Club
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171 reviews from our community

Traveler rating
    59
    57
    30
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    10
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20
28
2
94
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Windsor Golf Hotel and Country Club
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Floriana, Malta
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 24, 2013

An absolote rip-off. You pay all that money, and then they organise a wedding right next to your room, in the open air, so no one in the hotel can sleep. On asking the hotel if there is any time limit for this, 11, midnight, 1 am, they said 'no. It can go for much longer.' Visitors beware.

Was this review helpful? Yes
KimaniJames, Guest Relations Manager at Windsor Golf Hotel and Country Club, responded to this review

Dear GiovanniB505, Thank you very much for your recent stay at the Windsor Golf Hotel & Country Club. We appreciate you taking time to share your review on Tripadvisor. We sincerely apologize for any inconvenience you experienced during your stay. Our efforts to improve the hotel are ongoing and we appreciate your honest feedback. Our Events and banqueting manager in... More 

Nairobi, Kenya
Top Contributor
101 reviews 101 reviews
62 hotel reviews
121 helpful votes 121 helpful votes
3 of 5 stars Reviewed June 24, 2013

Stayed here on a company retreat. The rooms are very spacious - more like a small suite than a hotel room. The hotel itself is rather charming - it feels like staying at a country lodge, complete with the wooden floors, Sherlock Holmes inspired library/bar and expansive grounds that you can explore. As other reviewers remarked, it lacks the finesse... More 

Was this review helpful? Yes
KimaniJames, Guest Relations Manager at Windsor Golf Hotel and Country Club, responded to this review

Dear N S, Thank you very much for your recent stay at the Windsor Golf Hotel & Country Club. We appreciate you taking time to share your review. We are happy that you appreciate the Victorian design in which the hotel is set and the spacious rooms. We have also noted your concern on the status of the rooms and... More 

Mombasa, Coast, Kenya
Top Contributor
65 reviews 65 reviews
35 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed June 7, 2013

The hotel is average on facilities but five star on price.its past its hey day and does require refurbishment.on arrival check in was fast,with a welcome drink .staff were courteous and friendly.i slept on room m 222 next to the hotel lobby after reading previous reviews prior to check in.the reason being that this was a biz trip and wifi... More 

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nairobi
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 5, 2013

I wouldn't say this hotel was terrible, but it most certainly doesn't live up to it's name of being good, not even close. I spent 2 nights here when my company put me here for a business trip. The whole building has a sort of run down but wiped with polish feel. Carpets are clearly very old, lots of stains... More 

Was this review helpful? Yes 3
nairobi
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 29, 2013

The Windsor is grossly overstated in many areas, and it does not have the character, which we associate with a luxury hotel. Began everything with a very dry check in. I as a guest had to say good day and have a surely response. They gave me instructions as in the prison. No please and no thank you. The rooms... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 18, 2013

Stayed here for a conference over two days. Initial room allocated had no T.v signal and I had to debate with staff a few times before they agreed to move me. Food was a hit and miss affair - breakfast buffet sloppily presented with stale pastries throughout. The lunch meal (barbecue) was better, but for dinner at a la carte... More 

Was this review helpful? Yes 1
Nairobi, Kenya
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 29, 2013

I attended a workshop and stayed in a standard room on the lobby level. An awesome experience at first, breakfast always cheered me up with the assortment of fresh fruits, jams, pastries and juices. The service staff especially the banquet team,was nice and professional. We however were uncomfortable with the meeting room assigned. Rainwater leaked causing spills to its carpets... More 

Was this review helpful? Yes 5
Cape Town, South Africa
Contributor
14 reviews 14 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 25, 2013

I recently stayed at this hotel which is situated in beautiful surroundings around 30 minutes from Downtown Nairobi. It has a colonial feel about it and the reception area is very nice with high vaulted ceilings. My bed however was like a slab of concrete, literally, and by far the most uncomfortable sleep I have had in many nights away... More 

Was this review helpful? Yes 1
nairobi
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 22, 2013

My family and I recently took a vacation . We picked Windsor because of the location, and some positive reviews i had read online Traveling from Mombasa, we had a great vacation and enjoyed visiting the national park and other sites. We loved it at the gym, swimming pool, and the nature trail. However, we were very disappointed with the... More 

Was this review helpful? Yes 4
Orpington England
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 5, 2013

Stayed in February when attending a wedding Reception at the hotel. Great reception area. Very spacious with lots of polished wood and comfortable furniture. The pool was excellent with plenty of space and atmosphere, with very attentive staff. The staff were very good but the service of food was very slow. The wedding reception layout down by the lake was... More 

Was this review helpful? Yes 2
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