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Windsor Golf Hotel and Country Club

5.0 of 5 Kigwa Road, off Kiambu Road, | P.O. Box 45587, Nairobi 00100, Kenya
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Windsor Golf Hotel and Country Club
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Windsor Golf Hotel and Country Club
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152 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Windsor Golf Hotel and Country Club
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nairobi
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 3, 2013

We have been to other Nairobi hotels and overall this was disappointing. This hotel is not a 5*...not even close! After 45 mins in a queue just to get into our room after a long day wasn't a great start.The food was very poor, both in the restaurant and the snack bars around the pool. The food was awful (I... More 

Was this review helpful? Yes 2
Dar es Salaam, Tanzania
Top Contributor
112 reviews 112 reviews
94 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed June 27, 2013

I stayed in this hotel as part of our office retreat. The spread out property with the golf course and natural surroundings makes for a great location. The rooms are ok and spread out, which can involve lots of walking too and fro. The gym is reasonable, though the pool is an apology. The service levels though are very poor... More 

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KimaniJames, Guest Relations Manager at Windsor Golf Hotel and Country Club, responded to this review

Dear Cajithk, Thank you very much for your recent stay at the Windsor Golf Hotel & Country Club. Thank you for taking time to share your review. We sincerely appreciate your feedback. This, we believe is the most efficient way for us to constantly improve our services. It is our pleasure to receive comments on areas of development. Our team... More 

Floriana, Malta
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 24, 2013

An absolote rip-off. You pay all that money, and then they organise a wedding right next to your room, in the open air, so no one in the hotel can sleep. On asking the hotel if there is any time limit for this, 11, midnight, 1 am, they said 'no. It can go for much longer.' Visitors beware.

Was this review helpful? Yes
KimaniJames, Guest Relations Manager at Windsor Golf Hotel and Country Club, responded to this review

Dear GiovanniB505, Thank you very much for your recent stay at the Windsor Golf Hotel & Country Club. We appreciate you taking time to share your review on Tripadvisor. We sincerely apologize for any inconvenience you experienced during your stay. Our efforts to improve the hotel are ongoing and we appreciate your honest feedback. Our Events and banqueting manager in... More 

Nairobi, Kenya
Top Contributor
93 reviews 93 reviews
56 hotel reviews
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed June 24, 2013

Stayed here on a company retreat. The rooms are very spacious - more like a small suite than a hotel room. The hotel itself is rather charming - it feels like staying at a country lodge, complete with the wooden floors, Sherlock Holmes inspired library/bar and expansive grounds that you can explore. As other reviewers remarked, it lacks the finesse... More 

Was this review helpful? Yes
KimaniJames, Guest Relations Manager at Windsor Golf Hotel and Country Club, responded to this review

Dear N S, Thank you very much for your recent stay at the Windsor Golf Hotel & Country Club. We appreciate you taking time to share your review. We are happy that you appreciate the Victorian design in which the hotel is set and the spacious rooms. We have also noted your concern on the status of the rooms and... More 

Mombasa, Coast, Kenya
Top Contributor
53 reviews 53 reviews
30 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed June 7, 2013

The hotel is average on facilities but five star on price.its past its hey day and does require refurbishment.on arrival check in was fast,with a welcome drink .staff were courteous and friendly.i slept on room m 222 next to the hotel lobby after reading previous reviews prior to check in.the reason being that this was a biz trip and wifi... More 

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nairobi
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 5, 2013

I wouldn't say this hotel was terrible, but it most certainly doesn't live up to it's name of being good, not even close. I spent 2 nights here when my company put me here for a business trip. The whole building has a sort of run down but wiped with polish feel. Carpets are clearly very old, lots of stains... More 

Was this review helpful? Yes 3
nairobi
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 29, 2013

The Windsor is grossly overstated in many areas, and it does not have the character, which we associate with a luxury hotel. Began everything with a very dry check in. I as a guest had to say good day and have a surely response. They gave me instructions as in the prison. No please and no thank you. The rooms... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 18, 2013 via mobile

Stayed here for a conference over two days. Initial room allocated had no T.v signal and I had to debate with staff a few times before they agreed to move me. Food was a hit and miss affair - breakfast buffet sloppily presented with stale pastries throughout. The lunch meal (barbecue) was better, but for dinner at a la carte... More 

Was this review helpful? Yes 1
Nairobi, Kenya
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 29, 2013

I attended a workshop and stayed in a standard room on the lobby level. An awesome experience at first, breakfast always cheered me up with the assortment of fresh fruits, jams, pastries and juices. The service staff especially the banquet team,was nice and professional. We however were uncomfortable with the meeting room assigned. Rainwater leaked causing spills to its carpets... More 

Was this review helpful? Yes 5
Cape Town, South Africa
Contributor
14 reviews 14 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 25, 2013

I recently stayed at this hotel which is situated in beautiful surroundings around 30 minutes from Downtown Nairobi. It has a colonial feel about it and the reception area is very nice with high vaulted ceilings. My bed however was like a slab of concrete, literally, and by far the most uncomfortable sleep I have had in many nights away... More 

Was this review helpful? Yes 1
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Additional Information about Windsor Golf Hotel and Country Club

Address: Kigwa Road, off Kiambu Road, | P.O. Box 45587, Nairobi 00100, Kenya
Phone Number:
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Windsor Golf Hotel and Country Club 5*
Number of rooms: 115
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Agoda, Venere, TripOnline SA, HostelWorld, Despegar.com, Travelocity, Odigeo and Tingo so you can book your Windsor Golf Hotel and Country Club reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Windsor Hotel And Country
Hotel Style:
#18 Business Hotel in Nairobi
#18 Luxury Hotel in Nairobi

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