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Windsor Golf Hotel and Country Club

5.0 of 5 Kigwa Road, off Kiambu Road, | P.O. Box 45587, Nairobi 00100, Kenya
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Windsor Golf Hotel and Country Club
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Windsor Golf Hotel and Country Club
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154 reviews from our community

Traveler rating
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    26
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    10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Windsor Golf Hotel and Country Club
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Accra, Ghana
Top Contributor
112 reviews 112 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed July 7, 2013

We stayed here for a company strategy meeting. On the face of it, a splendid looking hotel, but in reality a bit average. There were no disasters, but lots of niggles. From the moment we stepped in there wasn't that nice warm feeling you get when a place is well run and comfortable. There was no pleasant greeting from the... More 

Was this review helpful? Yes 1
KimaniJames, Guest Relations Manager at Windsor Golf Hotel and Country Club, responded to this review

Dear Grassy W. Thank you for taking time to share your review on your recent stay at our hotel. We greatly appreciate any feedback made by our guests. Kindly accept our unreserved apologies for the dissatisfaction about your stay with us. We apologize that your expectations were not met. We have noted your comments on some of our staff and... More 

Kigali, Rwanda
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 3, 2013

Just returned back from a weeks stay in Nairobi. Stayed at Windsor as my wife had to attend a friend's party nearby.The week overall was great and would give that 9/ 10, but the review is for the hotel and so give it 2/ 10 I thought everything about the Windsor experience was a joke... immediately at check in they... More 

Was this review helpful? Yes 1
nairobi
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 3, 2013

We have been to other Nairobi hotels and overall this was disappointing. This hotel is not a 5*...not even close! After 45 mins in a queue just to get into our room after a long day wasn't a great start.The food was very poor, both in the restaurant and the snack bars around the pool. The food was awful (I... More 

Was this review helpful? Yes 2
Dar es Salaam, Tanzania
Top Contributor
113 reviews 113 reviews
95 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed June 27, 2013

I stayed in this hotel as part of our office retreat. The spread out property with the golf course and natural surroundings makes for a great location. The rooms are ok and spread out, which can involve lots of walking too and fro. The gym is reasonable, though the pool is an apology. The service levels though are very poor... More 

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KimaniJames, Guest Relations Manager at Windsor Golf Hotel and Country Club, responded to this review

Dear Cajithk, Thank you very much for your recent stay at the Windsor Golf Hotel & Country Club. Thank you for taking time to share your review. We sincerely appreciate your feedback. This, we believe is the most efficient way for us to constantly improve our services. It is our pleasure to receive comments on areas of development. Our team... More 

Floriana, Malta
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 24, 2013

An absolote rip-off. You pay all that money, and then they organise a wedding right next to your room, in the open air, so no one in the hotel can sleep. On asking the hotel if there is any time limit for this, 11, midnight, 1 am, they said 'no. It can go for much longer.' Visitors beware.

Was this review helpful? Yes
KimaniJames, Guest Relations Manager at Windsor Golf Hotel and Country Club, responded to this review

Dear GiovanniB505, Thank you very much for your recent stay at the Windsor Golf Hotel & Country Club. We appreciate you taking time to share your review on Tripadvisor. We sincerely apologize for any inconvenience you experienced during your stay. Our efforts to improve the hotel are ongoing and we appreciate your honest feedback. Our Events and banqueting manager in... More 

Nairobi, Kenya
Top Contributor
98 reviews 98 reviews
60 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed June 24, 2013

Stayed here on a company retreat. The rooms are very spacious - more like a small suite than a hotel room. The hotel itself is rather charming - it feels like staying at a country lodge, complete with the wooden floors, Sherlock Holmes inspired library/bar and expansive grounds that you can explore. As other reviewers remarked, it lacks the finesse... More 

Was this review helpful? Yes
KimaniJames, Guest Relations Manager at Windsor Golf Hotel and Country Club, responded to this review

Dear N S, Thank you very much for your recent stay at the Windsor Golf Hotel & Country Club. We appreciate you taking time to share your review. We are happy that you appreciate the Victorian design in which the hotel is set and the spacious rooms. We have also noted your concern on the status of the rooms and... More 

Mombasa, Coast, Kenya
Top Contributor
55 reviews 55 reviews
31 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed June 7, 2013

The hotel is average on facilities but five star on price.its past its hey day and does require refurbishment.on arrival check in was fast,with a welcome drink .staff were courteous and friendly.i slept on room m 222 next to the hotel lobby after reading previous reviews prior to check in.the reason being that this was a biz trip and wifi... More 

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nairobi
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 5, 2013

I wouldn't say this hotel was terrible, but it most certainly doesn't live up to it's name of being good, not even close. I spent 2 nights here when my company put me here for a business trip. The whole building has a sort of run down but wiped with polish feel. Carpets are clearly very old, lots of stains... More 

Was this review helpful? Yes 3
nairobi
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 29, 2013

The Windsor is grossly overstated in many areas, and it does not have the character, which we associate with a luxury hotel. Began everything with a very dry check in. I as a guest had to say good day and have a surely response. They gave me instructions as in the prison. No please and no thank you. The rooms... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 18, 2013 via mobile

Stayed here for a conference over two days. Initial room allocated had no T.v signal and I had to debate with staff a few times before they agreed to move me. Food was a hit and miss affair - breakfast buffet sloppily presented with stale pastries throughout. The lunch meal (barbecue) was better, but for dinner at a la carte... More 

Was this review helpful? Yes 1
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Additional Information about Windsor Golf Hotel and Country Club

Address: Kigwa Road, off Kiambu Road, | P.O. Box 45587, Nairobi 00100, Kenya
Phone Number:
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Windsor Golf Hotel and Country Club 5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Windsor Hotel And Country
Hotel Style:
#18 Business Hotel in Nairobi
#19 Luxury Hotel in Nairobi

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