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Windsor Golf Hotel and Country Club

#32 of 125 Hotels in Nairobi
Certificate of Excellence
Hotel website
Kigwa Road, off Kiambu Road, | P.O. Box 45587, Nairobi 00100, Kenya
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Windsor Golf Hotel and Country Club
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179 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Arrived from Juba for a workshop. It seems to arrive to heaven, great location, very nice golf course. Rooms are nice, great shower. Good food and friendly staff. Room service is quick, the meeting rooms are also very nice. Not too far from the UN office, 15 minutes by taxi.

Was this review helpful? Yes
Marc V, General Manager at Windsor Golf Hotel and Country Club, responded to this review

Dear Ramses1970, We are glad that you appreciate the beauty and high level of service found at the Windsor Golf Hotel and Country Club. We believe that the resort is a perfect location for every type of traveller (business or leisure), individuals, groups or families. We look forward to hosting you again . More 

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Given that my title has the name lousy in it you can say my dinner was interesting. First off the wait was too long. We had to ask for our meals to be brought out. The lamb was hard. The linguine had unexpected clam shells inside the dish however when I asked about what seafood was in the dish prior... More 

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Marc V, General Manager at Windsor Golf Hotel and Country Club, responded to this review

Dear Safari6972, Thank you for the taking time to write a comment on your food experience. It is unfortunate that we did not meet your level of expectation as you have indicated, however we have discussed your review with our team of chefs and Waiters as they are tasked to always deliver top-notch service to our guests. We have a... More 

2 reviews
1 of 5 stars Reviewed 3 weeks ago

Visited this fine establishment to have birthday dinner. Drove all the way from Karen to Windsor for a good Steak. To my disappointment there was no Tbone. So I opted for a sirloin with mushroom sauce. Steak was dry and go a jour sauce not the mushroom I wanted. My nieces lamb was hard and dry. Wife's rib eye was... More 

Was this review helpful? Yes
Marc V, General Manager at Windsor Golf Hotel and Country Club, responded to this review

Dear Stephen M. We thank you for the review made and we appreciate the fact that you drove from the other side of the city to come to the Windsor. We have noted your experience and shared with our chefs and service teams who have standards to look after. We however noted that you greatly appreciated the home made Belgian... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

On my stay at Windsor, during the Maputo Plan of Action civil society review I enjoyed very quite moments leading to a very productive seminar without distraction. I am very content with their security, from the main entrance gate to security around the buildings and rooms. I was also satisfied with food I had and their internet(WIFI) was very strong.... More 

Was this review helpful? Yes
Marc V, General Manager at Windsor Golf Hotel and Country Club, responded to this review

Dear Khotso, We are glad you enjoyed your stay at the resort and thank you for the time you took to make the review. Security is a global issue and we have taken several measures to improve our guest's security with in the hotel. With the hotel being 12 km from Nairobi CBD, we encourage our guests to consider planning... More 

Mbabane, Swaziland
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

OVERALL IMPRESSION: This is one of the few hotels I have been to with excellent customer services. The hotel staff are always smiling and very helpful at all times- they go out of their way to ensure guests have a wonderful stay. Reports of any issues that need to be addressed are attended to immediately. The hotel has a very... More 

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Marc V, General Manager at Windsor Golf Hotel and Country Club, responded to this review

Dear Caspian C, We are thankful for the time you have taken to update a review about our resort. We also appreciate you for speaking highly about our staff as they are always ready to serve all our guests to ensure maximum comfort. We pride ourselves in having the best golf course in Kenya and many attest to that. We... More 

Nairobi, Kenya
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 21, 2015

Today's lunch wasn't great like the other days, maybe you can improve in it by working extremely hard. But keep it up though I love your services and your employees are great. will definitely come there again and again and again.

Was this review helpful? Yes 1
Marc V, General Manager at Windsor Golf Hotel and Country Club, responded to this review

Dear Juanmuriango, We are thankful for your review and look forward to your next visit. There is an Irish proverb that says “Laughter is brightest in the place where the food is.” We always strive to ensure our guests have a memorable food experience and with that in mind our team of chefs have taken note of your comment. Thank... More 

Lagos, Nigeria
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 15, 2015

I stayed in a cottage. The members of staff were friendly and helpful. The hotel itself was absolutely beautiful and peaceful. The views are mind blowing. They have a wonderful golf course and a walking trail with nature all around.Their breakfast is good. The only negative side was that the weather was cold and the cottage was too. No provisions... More 

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Marc V, General Manager at Windsor Golf Hotel and Country Club, responded to this review

Dear Bolu O, Than you for the great review that you took time to make. We are glad that the resort met your expectations and hope you took lots of pictures while here. If it was within our capacity, we definitely would have tuned the weather to match your expectations. We look forward to your next visit. Karibu tena More 

London, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 14, 2015 via mobile

Impressive suroundings, golf course and country manner style/colonial style hotel. The one buffet meal we had at the restaurant was decent. The best thing about the room is the shower which is strong and full. The rest of the room is outdated. My curtains were disgusting, seemed very old and dirty and had a big black animal poo stain on... More 

Was this review helpful? Yes
Marc V, General Manager at Windsor Golf Hotel and Country Club, responded to this review

Dear HouseoftheFrogs, Thank you for taking time to review our resort. Just that all our guests may know, we have standards by which our staff adhere to before every check-in to ensure the room is in perfect status by the time our guests arrive. We are glad you enjoyed the outdoor experience knowing that no hotel in Nairobi has expansive... More 

Hants, Uk
Level Contributor
95 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
2 of 5 stars Reviewed April 27, 2015

Looks are deceiving, this is a relatively modern establishment built in colonial style. Visiting again after a couple of years absence I thought and hoped it may have improved. Not a chance. Hotel empty apart from a few guests during the week, aside from local visitors for the golf or hotel facilities it was pretty much empty. Given the lack... More 

Was this review helpful? Yes 1
Marc V, General Manager at Windsor Golf Hotel and Country Club, responded to this review

Dear GreboGuru, Thank you for reviewing the resort. We have taken into consideration your comments and we are sure to resolve them as not all our guests have had such an experience in service delivery. Just to mention again, our accommodation rooms will soon be renovated and you will for sure enjoy the new product. More 

Tel Aviv, Israel
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed April 16, 2015

The Windsor is close to what it claims to be. It's certainly situated on superb scenery in a quiet residential upscale suburb of Nairobi. The architecture of the main biulding is beautiful and the green background of the golf course (I'm not a golfer, so cannot comment on rank) is simply breathtaking. The breakfast was good, though the selection was... More 

Was this review helpful? Yes
Marc V, General Manager at Windsor Golf Hotel and Country Club, responded to this review

Dear Or K, Thank you for taking time to review our hotel. We are glad you appreciate the design and location of the resort. Being caught up in city-bound traffic is a nightmare for many in all renowned cities of the world, we therefore recommend our guests to work closely with our concierge team so as to ensure your don't... More 

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