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Windsor Golf Hotel and Country Club

#38 of 129 Hotels in Nairobi
Certificate of Excellence
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Kigwa Road, off Kiambu Road, | P.O. Box 45587, Nairobi 00100, Kenya
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Windsor Golf Hotel and Country Club
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183 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
15 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel is very big and has a colonial feeling. But not old fashioned. The staff is really friendly and very helpful. The rooms are great. I think most of the rooms had a view on the golf. Wi-Fi is working good. The food is excellent and surprising. Sitting outside is lovely because there always something moving. In the early... More 

Was this review helpful? Yes
Marc V, General Manager at Windsor Golf Hotel and Country Club, responded to this review

Dear Arjen D, We are glad you took time to review our hotel and that your experience was memorable, From our friendly helpful staff, spacious rooms, broadband free wifi, excellent food, a perfect view of the 18 hole golf course and much more makes Windsor Golf Hotel & Country Club a home away from home. We look forward to hosting... More 

Chester, United Kingdom
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The grounds (golf course) are lovely, the room was big and had a kind of 'colonial' feel, dark furniture and wooden floors. There was a problem with the polished floors though, loose rugs nearly killed me and don't dare walk on them in socks!! The biggest turn off was the fact there was no air conditioning (yes an hotel in... More 

Was this review helpful? Yes 1
Nairobi, Kenya
Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Beautiful campus, restaurant, meeting venue and hotel with a nice golf course. The place is kept beautifully and had a fantastic ambiance. Food was excellent to say the least with impressive service. The meeting venue was also decent.

Was this review helpful? Yes
Marc V, General Manager at Windsor Golf Hotel and Country Club, responded to this review

Dear SaumyaAnand, We thank you for your kind review of our hotel and ask you to consider visiting us again and again. A lot goes into keeping the resort at the standard you have experienced and it gives us joy that you appreciate that. Thank you and karibu tena More 

Nairobi, Kenya
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Beautiful setting and country club ambience but the lunchtime service is very very slow. Over one hour for club sandwich and chips? Kitchen management needs an overhaul. Good place to come for a beer on the terrace and watch the golfers at the 1st and 18th.

Was this review helpful? Yes
Marc V, General Manager at Windsor Golf Hotel and Country Club, responded to this review

We thank you for taking time to review our hotel. We have noted your dissatisfaction in your last visit and want to assure every guest that our staff strive to give the best level of service to you. A Kenyan beer at the terrace is a perfect way to end a day as you watch golfers finish their round of... More 

Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 27, 2015

Arrived from Juba for a workshop. It seems to arrive to heaven, great location, very nice golf course. Rooms are nice, great shower. Good food and friendly staff. Room service is quick, the meeting rooms are also very nice. Not too far from the UN office, 15 minutes by taxi.

Was this review helpful? Yes
Marc V, General Manager at Windsor Golf Hotel and Country Club, responded to this review

Dear Ramses1970, We are glad that you appreciate the beauty and high level of service found at the Windsor Golf Hotel and Country Club. We believe that the resort is a perfect location for every type of traveller (business or leisure), individuals, groups or families. We look forward to hosting you again . More 

1 review
1 of 5 stars Reviewed June 12, 2015 via mobile

Given that my title has the name lousy in it you can say my dinner was interesting. First off the wait was too long. We had to ask for our meals to be brought out. The lamb was hard. The linguine had unexpected clam shells inside the dish however when I asked about what seafood was in the dish prior... More 

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Marc V, General Manager at Windsor Golf Hotel and Country Club, responded to this review

Dear Safari6972, Thank you for the taking time to write a comment on your food experience. It is unfortunate that we did not meet your level of expectation as you have indicated, however we have discussed your review with our team of chefs and Waiters as they are tasked to always deliver top-notch service to our guests. We have a... More 

2 reviews
1 of 5 stars Reviewed June 12, 2015

Visited this fine establishment to have birthday dinner. Drove all the way from Karen to Windsor for a good Steak. To my disappointment there was no Tbone. So I opted for a sirloin with mushroom sauce. Steak was dry and go a jour sauce not the mushroom I wanted. My nieces lamb was hard and dry. Wife's rib eye was... More 

Was this review helpful? Yes
Marc V, General Manager at Windsor Golf Hotel and Country Club, responded to this review

Dear Stephen M. We thank you for the review made and we appreciate the fact that you drove from the other side of the city to come to the Windsor. We have noted your experience and shared with our chefs and service teams who have standards to look after. We however noted that you greatly appreciated the home made Belgian... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 12, 2015

On my stay at Windsor, during the Maputo Plan of Action civil society review I enjoyed very quite moments leading to a very productive seminar without distraction. I am very content with their security, from the main entrance gate to security around the buildings and rooms. I was also satisfied with food I had and their internet(WIFI) was very strong.... More 

Was this review helpful? Yes
Marc V, General Manager at Windsor Golf Hotel and Country Club, responded to this review

Dear Khotso, We are glad you enjoyed your stay at the resort and thank you for the time you took to make the review. Security is a global issue and we have taken several measures to improve our guest's security with in the hotel. With the hotel being 12 km from Nairobi CBD, we encourage our guests to consider planning... More 

Mbabane, Swaziland
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 11, 2015

OVERALL IMPRESSION: This is one of the few hotels I have been to with excellent customer services. The hotel staff are always smiling and very helpful at all times- they go out of their way to ensure guests have a wonderful stay. Reports of any issues that need to be addressed are attended to immediately. The hotel has a very... More 

Was this review helpful? Yes
Marc V, General Manager at Windsor Golf Hotel and Country Club, responded to this review

Dear Caspian C, We are thankful for the time you have taken to update a review about our resort. We also appreciate you for speaking highly about our staff as they are always ready to serve all our guests to ensure maximum comfort. We pride ourselves in having the best golf course in Kenya and many attest to that. We... More 

Nairobi, Kenya
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 21, 2015

Today's lunch wasn't great like the other days, maybe you can improve in it by working extremely hard. But keep it up though I love your services and your employees are great. will definitely come there again and again and again.

Was this review helpful? Yes 1
Marc V, General Manager at Windsor Golf Hotel and Country Club, responded to this review

Dear Juanmuriango, We are thankful for your review and look forward to your next visit. There is an Irish proverb that says “Laughter is brightest in the place where the food is.” We always strive to ensure our guests have a memorable food experience and with that in mind our team of chefs have taken note of your comment. Thank... More 

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