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Jacaranda Hotel

Waiyaki Way | PO Box 14287, Nairobi 00800, Kenya
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Jacaranda Hotel
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303 Reviews from our TripAdvisor Community

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York, United Kingdom
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed August 21, 2011

My husband and I stayed here on our honeymoon, on an overnight transfer from Nairobi to Heathrow. It was the final night of our Virgin safari and this was the hotel they booked us in to. (There were quite a few other Virgin holiday makers here so I guess it is a hotel they regularly use. God knows why.) On... More 

Helpful?
Thank clairem1981
United States
Level Contributor
93 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed August 18, 2011

The Jacaranda Hotel is located in the Westland section of Nairobi. It is about 15 to 20 min. from downtown (based on road conditions). The area is very busy but the hotel is on a small side street. The hotel is also some distance from any of the major sights in town. There is a large shopping center across the... More 

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1 Thank thevinnie
North Holland Province, The Netherlands
Level Contributor
515 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
3 of 5 stars Reviewed August 9, 2011

We stayed for just 1 night here prior to going on safari. The best thing about this hotel is the garden restaurant. It is a delight and the high vaulted wooden ceiling is great. Food is good too. Unfortunatly we didn't get a good nights sleep as there seemed to be a lot of both traffic noise and noisy guests... More 

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1 Thank Skinut79
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 29, 2011

I was worried about staying here after reading reviews but i was pleasently surprised! the area in nairobi is grubby and a little disheartening but thats nairobi! once inside the hotel you had no idea of the busy life going on around it, the rooms were clean and comfortable, the staff were helpful and the food was good. i worried... More 

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1 Thank sailing31
Coventry UK
Level Contributor
46 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed May 18, 2011

jacaranda is around 60% of the cost if the likes of Serena, Norfolk and Sankara and in the heart of Westlands so less traffic. Friendly staff, nice rooms, nice pool and good food.

Helpful?
Thank BaskersonTour
Bishkek, Kyrgyzstan
Level Contributor
82 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed May 12, 2011

I was here for 3 nights and thoroughly enjoyed my stay. The room was large and clean, the staff were friendly and attentive and the internet was fast and reliable, although you had to buy time. I would really prefer if they would simply include internet in the price (raise the rate a bit if you have to) rather than... More 

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1 Thank Jetblast25
West Yorkshire
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 5, 2011

I've never before stayed in a hotel where every member of staff was so incredibly helpful and kind. From the moment we arrived to the time we left a week later, every person we came across was exceptional. The hotel itself is ok for place to stay in the city. Right next to the Sarit Centre it's pretty convenient for... More 

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Thank Cassietail
London
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed March 31, 2011

Spent one night in this hotel at beginning of a Virgin Holidays safari and one at the end. Both times the check in was fine and the room was good. I was a solo traveller in a small group. Room was spotless. The bed was kingsized with good mosquito net. Bathroom was modern and clean and supplied with toiletries. There... More 

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2 Thank LondonGlobetraveller
London, England
Level Contributor
78 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed February 21, 2011

WE had a great time at Jacaranda - staff were very friendly. The gym was well equipped. The pool was well maintained. The poolside bar service was efficient. We were on B/B basis - breakfast had plenty of choice - however it was necessary to remind staff to get refills. Quality of fruit could have been better. Staff only too... More 

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Thank safarisurfers
Beijing, China
Level Contributor
187 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 stars Reviewed January 21, 2011

The only good point is the location as you can go in & out from their back side garden which is 20 meters across the Sarit shopping center where you can shopping clothes & books. Also there is a large supermarket on the second level of the mall. The hotel itself is old, bathroom slippery (lucky if you don't fell).... More 

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Thank voyageurautourdumond
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