We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Jacaranda Hotel

Waiyaki Way | PO Box 14287, Nairobi 00800, Kenya
Hotel amenities
Jacaranda Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ranked #43 of 129 Hotels in Nairobi
A recent review
3 of 5 stars Reviewed October 1, 2010
apalmero Asuncion, Paraguay
Add Photo Write a Review

257 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    24
    90
    103
    29
    11
See reviews for
23
76
15
102
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (257)
  • Mar-May only
    (54)
  • Jun-Aug only
    (79)
  • Sep-Nov only
    (71)
  • Dec-Feb only
    (53)
All months
There are newer reviews for Jacaranda Hotel
See the most recent reviews
Asuncion, Paraguay
Level Contributor
715 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 1,376 helpful votes
3 of 5 stars Reviewed October 1, 2010

Clean and good location. The garden is very nice and staff helpful and friendly. Not so expensive and close to the best jaapnese restaurant in Nairobi.

Was this review helpful? Yes 1
egypt, Egypt
1 review
5 of 5 stars Reviewed September 23, 2010

When first knew that I was to stay @the Jacaranda i was a bit scared since it is not a five star hotel and in Nairobi...! specially when some of our friends where staying at the hilton and the intercon ..but when i went there i spent the best days of my life. very friendly staff from the bell man... More 

Was this review helpful? Yes
Singapore, Singapore
Level Contributor
36 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed August 26, 2010

2 nights stay. Reception is helpful. Lobby is well presented. Room is comfortable enough. There are 2 things that I find missing from the room. 1st is that there are no slippers in the room. Nairobi is cold, yet there are no slippers. Basically you are walking on cold floor tiles. 2nd is that there are no bathrobes provided. Price... More 

Was this review helpful? Yes
Montgomery, VT
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 8, 2010

Without question, the best feature of the Jacaranda is the location -- smack dab in the middle of Westlands and the many malls, restaurants, shops, and nightlife. The pace here is different than the chaos of centre city Nairobi -- still bustling, but the heartland for expats ands middle/upper-class Kenyans enjoying the creature comforts that you would find in most... More 

Was this review helpful? Yes
London
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed July 28, 2010

Nice and friendly staff members, always trying to help. Okay hotel but the construction work will make it better i hope. Nice areas for shopping and the breakfast was okay too. The neighbourhood is a bit noisy, especially the streets. Internet use was free but had to be renewed daily, a minor irritant only. Nets provided in all the rooms,... More 

Was this review helpful? Yes
Bruxelles
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 28, 2010

The price increased a lot in the past months, reaching around 260 USDF per night. Very well situated, in the centre of the city, safe environment, close to Sarit mall and Westgate mall, as well as lot of good restaurants. Rooms are a bit old, but still okay.

Was this review helpful? Yes
Brighton, United Kingdom
Level Contributor
252 reviews
198 hotel reviews
common_n_hotel_reviews_1bd8 312 helpful votes
3 of 5 stars Reviewed July 25, 2010

This was the first hotel we stayed at in Kenya and was fine. Stayed in better, stayed in a lot, lot worse... in detail.... Check in was smooth, rooms are clean, mosquito nets came as standard. Heaps of security around the main entrance and wandering through at various times so you feel quite safe throughout. Hotel has a pool. While... More 

Was this review helpful? Yes
Dubai, United Arab Emirates
Level Contributor
39 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed July 25, 2010

A strange experience...Jacaranda has an excellent location, seriously walking distance to a really nice shopping centre, and good choice of restaurants around the hotel, including the hotels own Safari Cafe Rooms are a bit behind, the beds are the hardest surface you can sleep on, apart from sleeping on the ground. But what makes staying here a truely great and... More 

Was this review helpful? Yes
Aarhus, Denmark
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 13, 2010

I stayed at the hotel for 2 weeks and found it very pleasant. The staff is very friendly and the food is quite good. The location (Westlands) is also very nice, close to the Sarit Center and West Gate. My only problem is that they were constructing an annex to the hotel which was making a lot of noise.

Was this review helpful? Yes
London
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed May 23, 2010

Expensive and low value for money. No air-cond, no heater. How do they justify such high room rates? I had a room that faced the loud music which went on till 3-4 am. Asked for a change in room and they gave me one nx to kitchen. Thank goodness I read a past review which mentioned noisy kitchen. I asked... More 

Was this review helpful? Yes 1
Tmuiruri, General Manager at Jacaranda Hotel, responded to this review

Greetings from Jacaranda hotel Nairobi We do apologise profusely about the renovations that have taken place within and outtside the hotel and yes some of the complains raised were real and indeed were beyond the control of the management, In certain areas we did input our issues with local authorities that resulted to get improvments, eg. Construction within the neighbourhood... More 

Travelers are raving about these Nairobi hotels

Questions? Get answers from hotel staff and past guests. Ask a question

106 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (105)
Viewed
Room/suite (22)
Viewed
Hotel & grounds (19)
Viewed
Pool/beach area (7)
Viewed
Dining (9)
Viewed
Bathroom (8)
Viewed
View from room (1)
Viewed
Other (39)

Management photos: Courtesy of the property manager

Viewed
All management photos (1)
Viewed
Pool/beach area (1)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Nairobi hotels
0.4 mi away
Southern Sun Mayfair Nairobi
0.2 mi away
The Hotel Emerald
The Hotel Emerald
#41 of 129 in Nairobi
4.0 of 5 stars 29 reviews
0.4 mi away
PrideInn Hotel Westlands
PrideInn Hotel Westlands
#28 of 129 in Nairobi
4.0 of 5 stars 95 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Sankara Nairobi
Sankara Nairobi
#14 of 129 in Nairobi
4.5 of 5 stars 527 reviews
0.4 mi away
Progressive Park Hotel
Progressive Park Hotel
#19 of 129 in Nairobi
4.5 of 5 stars 120 reviews
0.2 mi away
Zehneria Nairobi
Zehneria Nairobi
#51 of 129 in Nairobi
4.0 of 5 stars 4 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay