We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 111 Nairobi hotels

Jacaranda Hotel

3.5 of 5 Hotel   |   Waiyaki Way | PO Box 14287, Nairobi 00800, Kenya
Hotel amenities
Jacaranda Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added Jacaranda Hotel to your Saves list
Ranked #42 of 111 Hotels in Nairobi
A recent review
3 of 5 stars Reviewed August 10, 2009
Tommie69 England
Write a Review

227 reviews from our community

Traveler rating
    16
    77
    94
    29
    11
See reviews for
21
71
13
84
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (227)
  • Mar-May only
    (45)
  • Jun-Aug only
    (64)
  • Sep-Nov only
    (71)
  • Dec-Feb only
    (47)
All months
There are newer reviews for Jacaranda Hotel
See the most recent reviews
Berkshire
Contributor
20 reviews 20 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed August 18, 2009

We were concerned about staying in the Jacaranda after the reviews we read but knew it was only for an overnight stay before we started our Safari. However the hotel ended up ruining the rest of the week!! The Jacaranda is not in an idyllic loacation so do not go if you are looking for a nice view!!! The porters... More 

Was this review helpful? Yes
England
Contributor
13 reviews 13 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 10, 2009

We were quite worried about staying here overnight before going on safari as the reviews have not been great. However we found this hotel comfortable and pleasant. There is building work going on by the pool and it is noisy during the day, but no problem at night. The staff are friendly and even escorted us across the road to... More 

Was this review helpful? Yes
Bath, UK
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed July 10, 2009

Stayed here following an overnight flight before going on a safari. Reached the hotel at about 0930 and were met with a cold drink and a hot face cloth before being given the keys to our room. It was really great to be able to dump our things, and realax before we decided to take the option of visiting the... More 

Was this review helpful? Yes 2
Cape Town
1 review
3 of 5 stars Reviewed May 25, 2009

General positive feeling. Not very warm, a bit impersonal. Hair dresser within the hotel. Full wifi coverage for the hotel (various wifi router). reception was good and cool thing for high bandwith users: you pay by minute and not by megabyte. a 24 hours voucher costed me 1800 Ksh. - Landry: well done, shirts whiter than never ! - Room... More 

Was this review helpful? Yes
Maidstone, Kent, UK
Senior Contributor
39 reviews 39 reviews
29 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed May 5, 2009

We arrived tired after a Virgin night flight and got to the hotel at around 7am, wondering what time we would be able to check in and catch up on some sleep.We were met by Margaret (Virgin Rep) who took the opportunity to give a brief over view of what to expect.She went on to say that if we had... More 

Was this review helpful? Yes 3
London
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 27, 2009

Its ideal hotel for the visiting for business, conferences and yet a Nairobi base for any safaris within the region or over night connection flights. The hotel is charms and attractions. A comfortable well equipped garden hotel, within five minutes drive from the capital city central business district, it avoids the noise and bustle of the city. The hotel in... More 

Was this review helpful? Yes
kunduku
Top Contributor
102 reviews 102 reviews
23 hotel reviews
81 helpful votes 81 helpful votes
1 of 5 stars Reviewed February 24, 2009

Dreadful hotel - worst we have stayed in 35 years of international travel across the world. Management could not have cared less; facilities non existant or broken; noisy; basic; ruined the end of our safari and our honeymoon. Food was undercooked and could have caused illness if eaten; avoid at all costs and do not believe anything they promise you... More 

Was this review helpful? Yes
london
Contributor
14 reviews 14 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed February 3, 2009

We only stayed a night but that was too long . Staff were uninterested , rooms had no air con and for a hotel in Nairobi that means hot hot nights !! Food was worst that a motorway cafe . For me a poor ending to lovely holiday in Kenya.

Was this review helpful? Yes
London
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 29, 2008

We were booked into the Jacaranda for two nights before starting a safari. It was basic, with hard beds, but was clean. The breakfast was poor and cold. The biggest problem was noise from a nightclub late at night followed my building works in the morning. Probably ok for one night but not for the start of a honeymoon

Was this review helpful? Yes
England
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed September 28, 2008

What is the one thing you want when spending a one night stop over (safari) before a very early flight back to the UK (5am)... meal, drink early to bed and a good NIGHTS SLEEP! They put us in rooms on the 1st floor... the music started at around 11 and just got louder and louder until it finally stoped... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Jacaranda Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Jacaranda Hotel

Address: Waiyaki Way | PO Box 14287, Nairobi 00800, Kenya
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Jacaranda Hotel 3.5*
Number of rooms: 125
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Tingo, Hotels.com, Despegar.com, TripOnline SA and Odigeo so you can book your Jacaranda Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jacaranda Hotel Nairobi
Hotel Style:
#16 Spa Hotel in Nairobi

96 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (96)
Viewed
Pool/beach area (6)
Viewed
Hotel & grounds (18)
Viewed
Bathroom (7)
Viewed
Room/suite (19)
Viewed
Dining (8)
Viewed
View from room (1)
Viewed
Other (37)

Management photos: Courtesy of the property manager

Viewed
All management photos (1)
Viewed
Pool/beach area (1)
Hotels you might also like...
Check In Check Out
Price Your Stay