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All 111 Nairobi hotels

Jacaranda Hotel

3.5 of 5 Hotel   |   Waiyaki Way | PO Box 14287, Nairobi 00800, Kenya
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Jacaranda Hotel
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Ranked #42 of 111 Hotels in Nairobi
A recent review
3 of 5 stars Reviewed August 10, 2009
Tommie69 England
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227 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Jacaranda Hotel
See the most recent reviews
20 reviews 20 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed August 18, 2009

We were concerned about staying in the Jacaranda after the reviews we read but knew it was only for an overnight stay before we started our Safari. However the hotel ended up ruining the rest of the week!! The Jacaranda is not in an idyllic loacation so do not go if you are looking for a nice view!!! The porters... More 

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13 reviews 13 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 10, 2009

We were quite worried about staying here overnight before going on safari as the reviews have not been great. However we found this hotel comfortable and pleasant. There is building work going on by the pool and it is noisy during the day, but no problem at night. The staff are friendly and even escorted us across the road to... More 

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Bath, UK
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed July 10, 2009

Stayed here following an overnight flight before going on a safari. Reached the hotel at about 0930 and were met with a cold drink and a hot face cloth before being given the keys to our room. It was really great to be able to dump our things, and realax before we decided to take the option of visiting the... More 

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Cape Town
1 review
3 of 5 stars Reviewed May 25, 2009

General positive feeling. Not very warm, a bit impersonal. Hair dresser within the hotel. Full wifi coverage for the hotel (various wifi router). reception was good and cool thing for high bandwith users: you pay by minute and not by megabyte. a 24 hours voucher costed me 1800 Ksh. - Landry: well done, shirts whiter than never ! - Room... More 

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Maidstone, Kent, UK
Senior Contributor
39 reviews 39 reviews
29 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed May 5, 2009

We arrived tired after a Virgin night flight and got to the hotel at around 7am, wondering what time we would be able to check in and catch up on some sleep.We were met by Margaret (Virgin Rep) who took the opportunity to give a brief over view of what to expect.She went on to say that if we had... More 

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 27, 2009

Its ideal hotel for the visiting for business, conferences and yet a Nairobi base for any safaris within the region or over night connection flights. The hotel is charms and attractions. A comfortable well equipped garden hotel, within five minutes drive from the capital city central business district, it avoids the noise and bustle of the city. The hotel in... More 

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Top Contributor
102 reviews 102 reviews
23 hotel reviews
81 helpful votes 81 helpful votes
1 of 5 stars Reviewed February 24, 2009

Dreadful hotel - worst we have stayed in 35 years of international travel across the world. Management could not have cared less; facilities non existant or broken; noisy; basic; ruined the end of our safari and our honeymoon. Food was undercooked and could have caused illness if eaten; avoid at all costs and do not believe anything they promise you... More 

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14 reviews 14 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed February 3, 2009

We only stayed a night but that was too long . Staff were uninterested , rooms had no air con and for a hotel in Nairobi that means hot hot nights !! Food was worst that a motorway cafe . For me a poor ending to lovely holiday in Kenya.

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 29, 2008

We were booked into the Jacaranda for two nights before starting a safari. It was basic, with hard beds, but was clean. The breakfast was poor and cold. The biggest problem was noise from a nightclub late at night followed my building works in the morning. Probably ok for one night but not for the start of a honeymoon

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Senior Contributor
46 reviews 46 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed September 28, 2008

What is the one thing you want when spending a one night stop over (safari) before a very early flight back to the UK (5am)... meal, drink early to bed and a good NIGHTS SLEEP! They put us in rooms on the 1st floor... the music started at around 11 and just got louder and louder until it finally stoped... More 

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Additional Information about Jacaranda Hotel

Address: Waiyaki Way | PO Box 14287, Nairobi 00800, Kenya
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Jacaranda Hotel 3.5*
Number of rooms: 125
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Also Known As:
Jacaranda Hotel Nairobi
Hotel Style:
#16 Spa Hotel in Nairobi

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Dining (8)
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