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Jacaranda Hotel

Waiyaki Way | PO Box 14287, Nairobi 00800, Kenya
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Jacaranda Hotel
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Ranked #45 of 125 Hotels in Nairobi
A recent review
4 of 5 stars Reviewed May 6, 2011
Cassietail West Yorkshire
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243 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Jacaranda Hotel
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West Yorkshire
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 6, 2011

I've never before stayed in a hotel where every member of staff was so incredibly helpful and kind. From the moment we arrived to the time we left a week later, every person we came across was exceptional. The hotel itself is ok for place to stay in the city. Right next to the Sarit Centre it's pretty convenient for... More 

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London
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 31, 2011

Spent one night in this hotel at beginning of a Virgin Holidays safari and one at the end. Both times the check in was fine and the room was good. I was a solo traveller in a small group. Room was spotless. The bed was kingsized with good mosquito net. Bathroom was modern and clean and supplied with toiletries. There... More 

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London, England
Top Contributor
58 reviews 58 reviews
46 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed February 21, 2011

WE had a great time at Jacaranda - staff were very friendly. The gym was well equipped. The pool was well maintained. The poolside bar service was efficient. We were on B/B basis - breakfast had plenty of choice - however it was necessary to remind staff to get refills. Quality of fruit could have been better. Staff only too... More 

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Beijing, China
Top Contributor
144 reviews 144 reviews
43 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed January 22, 2011

The only good point is the location as you can go in & out from their back side garden which is 20 meters across the Sarit shopping center where you can shopping clothes & books. Also there is a large supermarket on the second level of the mall. The hotel itself is old, bathroom slippery (lucky if you don't fell).... More 

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London, England
Top Contributor
101 reviews 101 reviews
39 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed November 18, 2010

Functional, no nonsense, nothing more. OK-ish but definitely not for an extended stay. Better value to be found elsewhere. Oh - and don't venture out locally after dark- distinctly dodgy area.

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Travelers are raving about these Nairobi hotels

Dorset, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 12, 2010

we arrived on the 3rd day of our honeymoon for a one night stop at this hotel, and to be honest we were lucky it was only 1 night! Our room was filthy, bedsheets stained, and we got bitten by fleas during the night there. We did ask to be moved as our room was on the ground floor on... More 

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UK
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 9, 2010

We arrived in Nairobi late at night and assumed we'd be lucky to get a snack when we finally reached the hotel. The staff were fantastic, meeting all our needs for food and drink post-midnight. We had a room overlooking the pool area, but it was very quiet and we had no problems sleeping. The building work going on next... More 

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Hafnarfjordur, Iceland
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed October 31, 2010

This hotel is like most hotels in Nairobi totally overpriced. The lowest price is 200 USD per night. totally ridiculous! The hotels tries to be classy but fails the service is not on par and the maintenance is lacking. It is a shame how the tourism industry in Kenya is only focused on ripping of the people that visit instead... More 

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Poole, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 17, 2010

We read previous logs on this hotel and were terrified about staying there. However we found it to be a decent 3 star style hotel set in its own grounds with friendly staff and adequate facilities. The food is acceptable and is priced similar to what you would find in the UK. It is perfectly decent for one night, however... More 

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Witney, United Kingdom
Top Contributor
121 reviews 121 reviews
56 hotel reviews
145 helpful votes 145 helpful votes
3 of 5 stars Reviewed October 11, 2010

We stayed here at the start of our safari from the UK. The hotel is better than I had expected. We had lunch in the outdoor cafe under the trees (samosas etc and Tusker beer at 300 Kenyan Shillings) and the food and service were good. Dinner in the restaurant was approx £17 for 4 courses and the main course... More 

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