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Jacaranda Hotel

Waiyaki Way | PO Box 14287, Nairobi 00800, Kenya
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Jacaranda Hotel
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Ranked #43 of 129 Hotels in Nairobi
A recent review
4 of 5 stars Reviewed June 17, 2012
Deanfield Dundee, United Kingdom
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256 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Jacaranda Hotel
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Dundee, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 17, 2012

I've found it difficult to rate this hotel; it's better than average, but not sure it's "very good"! Stayed here before and after a safari, at the end of a business trip. We had been staying in the "real"Kenya, with friends, so the Western toilet facilities and feel to the place was welcome. Sitting out by the pool in the... More 

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Aarhus, Denmark
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 13, 2012

The services and facilities are great. The staff is very friendly and always available to help. I thoroughly enjoyed the gym filled with quality equipment and nice environment. The breakfast buffet is also brilliant - good selection. The price of $250 per night is simply too expensive. Otherwise highly recommended.

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Dubai
Level Contributor
49 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed June 7, 2012

The best thing about the Jacaranda is that it is quiet and peaceful inspite of being located in Westlands. The rooms are decent sized, though not air conditioned - you have to make do with a ceiling fan (noisy at times). The staff is very friendly and make up for the delays that are a standard feature in Kenya. The... More 

Was this review helpful? Yes 3
Level Contributor
162 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed May 28, 2012

Stayed here for 4 days for a meeting. Rooms were nice and light, they face outwards, which is nice instead of being inside on a corridor. Good location and surrounded by gardens. Decent breakfast selection and good gym.

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Gap Pennsylvania
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 11, 2012

I especially enjoyed the Aroma Therapy, Gym and Swimming pool. The staff were friendly and the service good except with one or two of their recent hires. Conveniently near the city centre and not far from the airports, Wilson A/port and JKIA.

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Stockholm, Sweden
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed April 5, 2012

I was in Nairobi and stayed 3nights at Jacaranda Hotel. As others says, location is so convenient and it is in center of business distinct. Depending on the timing and your room location, you get good or bad WIFI. While I had no connection, my colleague staying at other wing got a good connection... Room is quite spacy and carrying... More 

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New York City, New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed February 7, 2012

The basics of the hotel are in place: the rooms are clean and reasonably comfortable, the staff are helpful (when asked), and nearby there are a few good dining options. However, given the competition next door (the Sankara Hotel http://www.sankara.com/) I wonder why the hotel does not make more of an effort, especially on the food front. Unless you are... More 

Was this review helpful? Yes 3
Prague, Czech Republic
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 28, 2012

The hotel is nice, comparing to other hotels in Kenya. I was in few days business trip. I enjoyed the location of the hotel, close to the center and the breakfast especially was very rich with many varieties and tropical fruits. Staff were not that friendly, keep you waiting at the reception if you ask for any service, but generally,... More 

Was this review helpful? Yes 2
Stafford, United Kingdom
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed December 31, 2011

I have stayed several times at the Jacaranda after an over-night flight from the UK, and have found it quite acceptable for a brief stay en route for safari up country. Rooms clean, food traditional buffet which I prefer and service good. Never had time to sample pool. Staff have always been very helpful. I always take advantage of the... More 

Was this review helpful? Yes 2
Bristol
Level Contributor
47 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed December 30, 2011

We stayed here for our first night in Kenya before going off on safari and would happily stay here again. We had a nice evening meal sat on the terrace of the bar by the pool. The pool looked nice but we didn't have time to use it. Breakfast was very plentiful and well presented. Our room was a standard... More 

Was this review helpful? Yes 3
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