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All 100 Nairobi hotels

Jacaranda Hotel

3.5 of 5 Hotel   |   Waiyaki Way | PO Box 14287, Nairobi 00800, Kenya
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Ranked #43 of 100 hotels in Nairobi
A recent review
4 of 5 stars Reviewed November 9, 2010
fbirder UK
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212 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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There are newer reviews for Jacaranda Hotel
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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 9, 2010

We arrived in Nairobi late at night and assumed we'd be lucky to get a snack when we finally reached the hotel. The staff were fantastic, meeting all our needs for food and drink post-midnight. We had a room overlooking the pool area, but it was very quiet and we had no problems sleeping. The building work going on next... More

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Hafnarfjordur, Iceland
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed October 31, 2010

This hotel is like most hotels in Nairobi totally overpriced. The lowest price is 200 USD per night. totally ridiculous! The hotels tries to be classy but fails the service is not on par and the maintenance is lacking. It is a shame how the tourism industry in Kenya is only focused on ripping of the people that visit instead... More

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Poole, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 17, 2010

We read previous logs on this hotel and were terrified about staying there. However we found it to be a decent 3 star style hotel set in its own grounds with friendly staff and adequate facilities. The food is acceptable and is priced similar to what you would find in the UK. It is perfectly decent for one night, however... More

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Bampton, United Kingdom
Top Contributor
104 reviews 104 reviews
55 hotel reviews
113 helpful votes 113 helpful votes
3 of 5 stars Reviewed October 11, 2010

We stayed here at the start of our safari from the UK. The hotel is better than I had expected. We had lunch in the outdoor cafe under the trees (samosas etc and Tusker beer at 300 Kenyan Shillings) and the food and service were good. Dinner in the restaurant was approx £17 for 4 courses and the main course... More

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Asuncion, Paraguay
Top Contributor
637 reviews 637 reviews
111 hotel reviews
1,021 helpful votes 1,021 helpful votes
3 of 5 stars Reviewed October 1, 2010

Clean and good location. The garden is very nice and staff helpful and friendly. Not so expensive and close to the best jaapnese restaurant in Nairobi.

Was this review helpful? Yes 1
egypt, Egypt
1 review
5 of 5 stars Reviewed September 23, 2010

When first knew that I was to stay @the Jacaranda i was a bit scared since it is not a five star hotel and in Nairobi...! specially when some of our friends where staying at the hilton and the intercon ..but when i went there i spent the best days of my life. very friendly staff from the bell man... More

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Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed August 26, 2010

2 nights stay. Reception is helpful. Lobby is well presented. Room is comfortable enough. There are 2 things that I find missing from the room. 1st is that there are no slippers in the room. Nairobi is cold, yet there are no slippers. Basically you are walking on cold floor tiles. 2nd is that there are no bathrobes provided. Price... More

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Montgomery, VT
13 reviews 13 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 8, 2010

Without question, the best feature of the Jacaranda is the location -- smack dab in the middle of Westlands and the many malls, restaurants, shops, and nightlife. The pace here is different than the chaos of centre city Nairobi -- still bustling, but the heartland for expats ands middle/upper-class Kenyans enjoying the creature comforts that you would find in most... More

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Senior Contributor
31 reviews 31 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed July 28, 2010

Nice and friendly staff members, always trying to help. Okay hotel but the construction work will make it better i hope. Nice areas for shopping and the breakfast was okay too. The neighbourhood is a bit noisy, especially the streets. Internet use was free but had to be renewed daily, a minor irritant only. Nets provided in all the rooms,... More

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 28, 2010

The price increased a lot in the past months, reaching around 260 USDF per night. Very well situated, in the centre of the city, safe environment, close to Sarit mall and Westgate mall, as well as lot of good restaurants. Rooms are a bit old, but still okay.

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Additional Information about Jacaranda Hotel

Address: Waiyaki Way | PO Box 14287, Nairobi 00800, Kenya
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Jacaranda Hotel 3.5*
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Also Known As:
Jacaranda Hotel Nairobi

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Hotel & grounds (13)
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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