I visited the spa in a group of four. Charity and her team were great at accomodating us and making special arrangements for us.The spa was very clean,quiet and cosy. Two members of the group were surprised at the amount of light available in comparison to other spas they have visited. You can read in the waiting area for an... More

The hotel is tired and needs to be refurnished, the staff are very friendly and the Internet works. Not my first choice for the next trip and feel that it is over priced for the overall quality of the hotel.

I stayed at the beginning and end of my safari. The rooms are basic, clean and not air conditioned. Breakfast had a better selection than most other stops on the safari. Bottom line, it was ok, nothing special, and perhaps over priced ( this was my first time in Nairobi, I'm not sure what is reasonable to expect for the... More

We stayed at jacaranda as part of our tour, in all 3 nights. It's reasonable enough, good pool, and a handful of really nice staff but others werent so helpful. For the price of the room I'd be looking elsewhere.

Stayed here on a business trip to Nairobi, the rooms are small and full of mosquito. There is no air conditioning and overall the experience was terrible. The staff were also very arrogant. The rooms are very expensive also compared to what is being offered.

This hotel was fine for our first and last nights in Nairobi at either end of our tour. The rooms are adequate with hot water and a hot pot for tea and coffee. The restaurant was good. The breakfast buffet had all the necessary options including hot cereal, breads, eggs, sausage, etc. Lunch and dinners at the restaurant were good... More

We just had an overnight stay at this Hotel. The Hotel has just basic facilities. Small rooms - may be because it is in the capital. Staff was good and helpful. We had good sleep and a great breakfast before pushing to airport for our flight to Joberg

This was our first trip to Kenya and also African continent. My wife and I were tentative about what is in store for us. Reached hotel in afternoon. We were welcomed by a 'hot-towel' and a tasty juice. The warm feeling came down when we got a cold response at the reception. The warmth in the response remained the same... More

Just like my experience with the Carnivore Restaurant, there is no wow factor in this Hotel. I was warned by the receptionist that the entertainment sector close by can cause noise, but unfortunately there was no rooms available facing the garden site. TV channel selection poor and half scrambled, as I only stayed one night I could not be bothered.... More