We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 102 Nairobi hotels

Jacaranda Hotel

3.5 of 5 Hotel   |   Waiyaki Way | PO Box 14287, Nairobi 00800, Kenya
Hotel amenities
Save Saved
You added Jacaranda Hotel to your Saves list
Jacaranda Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
50%
Ranked #40 of 102 Hotels in Nairobi
A recent review
Write a Review

216 reviews from our community

Traveler rating
    16
    75
    86
    28
    11
See reviews for
22
68
13
79
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

5 nights stay and I enjoyed all on offer. The rooms are large, bright and have an airy feel to them. You have free wifi pretty much everywhere in the rooms, restaurant, cafe and garden areas which is very handy indeed. The staff are truly great and are always on hand to help you. I thoroughly enjoyed my stay and... More

Was this review helpful? Yes
Senior Contributor
38 reviews 38 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Decent mid range hotel. Rooms are large, airy and well kept - as is the entire hotel. Very pleasant pool area and adequate restaurant. Room service & house keeping were a little erratic but everyone was very helpful. A really good alternative to the tedium of the branded chains and great value for money.

Was this review helpful? Yes
Cambs
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at this Hotel for just one night before heading off on safari. The staff were very friendly, the room was fine for the one night & we had a decent nights sleep, our room overlooked the entrance to the hotel but we found it to be very quiet. We had lunch around the pool area & the food... More

Was this review helpful? Yes
RipleyG
Top Contributor
73 reviews 73 reviews
42 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

We only stayed at the Jacaranda for one night at the end of our Kenyan holiday and wish we had found it sooner. It's not flash - but very comfortable and well set out on large grounds with a pool and bar area in a central courtyard. The restaurant is traditionally decorated and has good food, excellent breakfast buffets and... More

Was this review helpful? Yes 1
Nairobi, Kenya
Top Contributor
58 reviews 58 reviews
33 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I was in town for business and it was perfect to stay here. Room service was great and the beds were comfy and the breakfast was awesome. Staff obliging and helpful and checking and check out was smooth and efficient. I would return for sure and for the price value for money was great

Was this review helpful? Yes 1
mumbai
Top Contributor
97 reviews 97 reviews
38 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed July 30, 2014

We stayed at Hotel Jacaranda during our recent visit to Nairobi. The hotel is located close to the centre of the city. It certainly is not an ultra luxurious hotel by any means but with its old world charm & beautiful layout, it is certainly one of the hotel where one would like to stay. The rooms were compact but... More

Was this review helpful? Yes 2
Jacaranda-Hotel-Rep, Front Office Manager at Jacaranda Hotel, responded to this review

Dear ShaiShaw, Thank you for taking your time to write such an amazing review about our property. We are glad to hear that you enjoyed your stay and found the hotel layout appealing. We have endeavored to ensure that our guests leave with satisfaction that they got value for their money and we are pleased to note your comment about... More

Nairobi, Kenya
1 review
4 of 5 stars Reviewed July 30, 2014

Being an event/meeting coordinator, sometimes it is difficult to please all. However, having held a meeting at the hotel for 2 weeks all i needed to do was to be specific on my requirements and left the rest to the hotel. They did not disappoint. The staff was very helpful and always available. From the askaris, the front desk, the... More

Was this review helpful? Yes
Jacaranda-Hotel-Rep, Front Office Manager at Jacaranda Hotel, responded to this review

Dear Jacquie M, Thank you for the good review on our property and facilities. We are delighted to note that we met your expectations and that our staff were helpful. It was indeed a great honor to accord us an opportunity to host such an important team with diverse backgrounds and I have shared your comments with the entire team... More

Diani Beach, Kenya
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 22, 2014

I am staying at the Jacaranda Hotel Nairobi each time I am traveling to our capital, this is for 4 years now at least 3-4 times per year. This time staying for 11 nights, we were welcomed by a Guest Relations Manager who introduced briefly the facilities of the hotel, I liked this new touch, although surely would have been... More

Was this review helpful? Yes 1
Jacaranda-Hotel-Rep, Front Office Manager at Jacaranda Hotel, responded to this review

Dear Guest, Thank you once again for choosing to stay with us during your last visit to Nairobi and it has always been our pleasure to serve you. And we are very grateful that you took your time to review our property and facilities. I have noted your positive comments about our staff and the general efficiencies of our hotel... More

Ukunda, Kenya
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 16, 2014

It might not be the ultra luxury and modern kind of place, but its old charme is quite pleasant. The rooms don't really have state of the art features and furnitures, but they are quite cosy and very clean. Bed is comfortable with a nice firm mattress, but in the cold season a duvet would be appreciated. Bathroom is good,... More

Was this review helpful? Yes
Jacaranda-Hotel-Rep, Front Office Manager at Jacaranda Hotel, responded to this review

Dear Guest, Thank you for choosing to stay at Jacaranda Hotel Nairobi and for taking your valuable time to review our property and facilities during your recent stay with us. We are happy to note your positive feedback about our breakfast and I have shared the same with our Chef together with his team who are equally delighted to hear... More

Texas
Senior Contributor
36 reviews 36 reviews
36 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed July 12, 2014

Hotel located in a decent part of Nairobi in well secured and somewhat neat and inviting compound, very promising as you walk in. Staff polite and helpful. Unfortunately, the rooms are pretty old, bland, and poorly furnished. Uncomfortably thin mattress cushioning, bathroom towels that leave lint all over your body, dated and cheap-looking furniture, very poor TV, no room safe,... More

Was this review helpful? Yes
Jacaranda-Hotel-Rep, Front Office Manager at Jacaranda Hotel, responded to this review

Dear Guest, Thank you for your constructive review. We are glad to note your positive comments about our hotel’s location and the compound. We are equally delighted that our staff were polite and helpful during your stay and I have shared this with the entire team who are quite happy about your feedback. We have taken note of your concerns... More

Owners: What's your side of the story?
If you own or manage Jacaranda Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Jacaranda Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Jacaranda Hotel

Address: Waiyaki Way | PO Box 14287, Nairobi 00800, Kenya
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Jacaranda Hotel 3.5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Otel, Odigeo and Venere so you can book your Jacaranda Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jacaranda Hotel Nairobi

80 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (80)
Viewed
Hotel & grounds (13)
Viewed
Bathroom (5)
Viewed
Room/suite (14)
Viewed
Pool/beach area (5)
Viewed
Dining (6)
Viewed
Other (37)

Management photos: Courtesy of the property manager

Viewed
All management photos (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Nairobi with
any amenities