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Nanchang Hotel

4.0 of 5 No. 21, Westlands Rd | Westlands, Nairobi 42842, Kenya
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Nanchang Hotel
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Nanchang Hotel
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11 reviews from our community

Traveler rating
    8
    0
    0
    1
    2
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Families
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Couples
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1
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (11)
  • Mar-May only
    (2)
  • Jun-Aug only
    (2)
  • Sep-Nov only
    (6)
  • Dec-Feb only
    (1)
All months
Bamburi Beach - Mombasa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 7, 2014

The hotel location in the midst of Westlands up market is a plus. The manager is friendly, flexible in your requests and approachable. The cuisine is second to non, conference facilities modern and accommodation fine.

Was this review helpful? Yes 1
Rio Rancho, New Mexico
Top Contributor
118 reviews 118 reviews
42 hotel reviews
81 helpful votes 81 helpful votes
1 of 5 stars Reviewed October 7, 2014

I recently stayed at the NanChang Hotel in Nairobi, Kenya twice in the space of one week. The only reason I stayed the second time was because I had prepaid the rooms before leaving the USA. In my humble opinion, the Hotel is not a 4 star facility and is over-rated. I don't like to give negative reviews but this... More 

Was this review helpful? Yes 4
New York City, New York
Contributor
12 reviews 12 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 27, 2014

i cant stop coming back again and again......keep up the good job great team! miss the chinese food and great breakfast,.....my salsa bar team..miss u guys too! thumbs up to the entire management team and staff

Was this review helpful? Yes
Dar es Salaam, Tanzania
1 review
5 of 5 stars Reviewed September 3, 2014

I have been there and the jovial reception by the staff was welcoming.I can not forget the fish they made me and the wonderful spa lady Alison for her help.The management is so available that i managed to meet Mr. Hilary and Mrs. Wendy.I felt so welcomed and promise to be there again....my home in Kenya

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 22, 2014

wow wonderful, i like this hotel too much, the Chinese food IS very nice, the room is comfortable, i like the spa also, it is my second home in Kenya.also i will introduce my friend to there.good good good

Was this review helpful? Yes 2
New York City, New York
Contributor
12 reviews 12 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 29, 2014

been in this hotel again since two weeks ago....i loved the taste of china/africa breakfast, the indian restaurant wowed me during my last dinner by cook Dickson and Mwanzia, warm welcome by charles to the new salsa bar, very friendly Alison at the SPA, smiling Tiffany at cashiers desk, and last not forgetting Patricia the outstanding employee..she is a great... More 

Was this review helpful? Yes 1
Nairobi, Kenya
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 1, 2014

A while a go I visited this haven with a friend and we were sure not very impressed by their services by then. Just to call it as it is, I should now admit the hotel facility is not the buildings but the people. Nanchang, changed the top management and in months we could not believe the improvement. We were... More 

Was this review helpful? Yes 3
New York City, New York
Contributor
12 reviews 12 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 11, 2014

was in the hotel for a business meeting at the 7th floor conference, i loved the serenity, chinese dishes, quality customer care and surprisingly the rooms standard wowed me-it is simply the best! thanks to Alison for proper coordination through out our meetings...........................

Was this review helpful? Yes 2
Nairobi, Kenya
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 30, 2013

One of the new hotels in Westlands, very basic set up, staff need more training, entire team should look for Public relations assistance since senior management. Senior management should know the basic language that is English. Reception staff need to smile and be more attentive.... Rooms are very big and clean. we never tried the food but the breakfast was... More 

Was this review helpful? Yes 2
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Additional Information about Nanchang Hotel

Address: No. 21, Westlands Rd | Westlands, Nairobi 42842, Kenya
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Nanchang Hotel 4*
Number of rooms: 44
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Hotel Style:
#17 Spa Hotel in Nairobi
#24 Luxury Hotel in Nairobi

7 photos of this hotel

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