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Villa Rosa Kempinski Nairobi

#4 of 125 Hotels in Nairobi
Certificate of Excellence
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Chiromo Road, Nairobi, Kenya
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Villa Rosa Kempinski Nairobi
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Villa Rosa Kempinski Nairobi
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210 reviews from our community

Traveler rating
    139
    53
    11
    5
    2
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13
31
12
106
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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There are newer reviews for Villa Rosa Kempinski Nairobi
See the most recent reviews
Salt Lake City, Utah, United States
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed October 11, 2014

We at first stayed at the Hilton when we got to Nairobi thinking it was going to be the nicest place. But the we switched the second night to Kempinski. Same price but sooooooooo much better service. The staff was friendlier, the car service was better, the rooms were cleaner and the overall experience was just so much better. I... More 

Was this review helpful? Yes
ManishNambiar, General Manager at Villa Rosa Kempinski Nairobi, responded to this review

Dear David S, Thank you for taking the time to write a review on your stay with us at Villa Rosa Kempinski Nairobi. My team and I are delighted to read that you had an amazing stay at the hotel and we appreciate your feedback on the overall hotel service, vehicle transfers and rooms. We look forward to having you... More 

Haifa, Israel
Contributor
12 reviews 12 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 11, 2014

A great hotel with everything you can expect from an international top 5 stars hotel. The service is really good and everyone, from restaurant waiters to the spa workers, are doing their best to make the guest happy. The property is located about 1km north of the town center; this is very close by walking but during traffic hours this... More 

Was this review helpful? Yes
ManishNambiar, General Manager at Villa Rosa Kempinski Nairobi, responded to this review

Dear eranrunner, Thank you so much for taking the time to write a review on your stay at Villa Rosa Kempinski Nairobi. I am delighted to read that you were pleased with the service at the hotel and recognized my colleagues with their efforts to ensure that our guests are happy when they stay with us. We do hope that... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed October 4, 2014

We really enjoy this place! The staff is superb. The rooms are beautiful and clean. Lucca still remains our favorite restaurant in Nairobi. Chef Silvio is really a culinary master! George the concierge is the best! He answered any and all questions we had about the area. He went above and beyond to set us up at the olare Mara... More 

Was this review helpful? Yes
ManishNambiar, General Manager at Villa Rosa Kempinski Nairobi, responded to this review

Dear VincentJRicci, Thank you very much for taking the time to write a review on Villa Rosa Kempinski Nairobi. My team and I are delighted to read that you had a wonderful stay at the hotel, and consider LUCCA to be your favorite restaurant in Nairobi. We are also extremely pleased to read that you were able to visit Olare... More 

Nairobi, Kenya
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 2, 2014

The quality of facilities in this hotel is superb. The only negative I could find is that there are so many staff in the hotel it almost becomes a little uncomfortable. You are constantly reminded you are not somewhere to relax (when outside your room) with people always asking you if you're ok all the time. I was ok on... More 

Was this review helpful? Yes
ManishNambiar, General Manager at Villa Rosa Kempinski Nairobi, responded to this review

Dear CraigTucks, Thanks very much for taking the time to write a review on Villa Rosa Kempinski Nairobi. I am delighted to read that you found the facilities of the hotel to be superb. We appreciate your feedback on constantly being asked if you were Ok, and will work on a way around the gesture, that it comes across as... More 

Nairobi, Nairobi, Kenya
1 review
5 of 5 stars Reviewed October 1, 2014

Absolutely nice fine dining experience at their restaurants..especially the lucca restaurant,the menu was nice.The staff were really friendly and professional.I definitely would consider going back for another experience.

Was this review helpful? Yes
ManishNambiar, General Manager at Villa Rosa Kempinski Nairobi, responded to this review

Dear Maxwell K, Thanks very much for your recent review on LUCCA at Villa Rosa Kempinski. Chef Silvio, Chef de Cuisine at LUCCA and his team are extremely delighted to read that you enjoyed your dining experience at the restaurant. We look forward to having you back to sample 88 the next time around, which is our Pan Asian Restaurant.... More 

Dubai, United Arab Emirates
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 20, 2014

This hotel is perfect for a business trip. Everything is extremely comfortable and the rooms are perfect. Its great because there is more than 1 restaurant to choose from depending on what you feel like. Additionally, their security is top notch as well ensuring you are safe and dont need to worry about anything. They also catered to my needs... More 

Was this review helpful? Yes
ManishNambiar, General Manager at Villa Rosa Kempinski Nairobi, responded to this review

Dear Darryl S, Thank you for your review on Villa Rosa Kempinski Nairobi, we appreciate the time you have taken to write this. My team and I are delighted to read that you had a perfect stay at the hotel, and were happy with several aspects of your stay including the room, selection of restaurants, security and facilities. We look... More 

Vancouver, Canada
Top Contributor
102 reviews 102 reviews
25 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed September 18, 2014

This is an absolute beautiful hotel! From the moment you walk in to the moment you leave, you will be pleased! The rooms are big, clean, and have all the extra special touches. The staff are friendly and helpful! The rooftop is beautiful, we hung out up here for a few hours and had some drinks and lounged in their... More 

Was this review helpful? Yes
ManishNambiar, General Manager at Villa Rosa Kempinski Nairobi, responded to this review

Dear 1987Stella1987, Thank you so much for your recent review on your stay at Villa Rosa Kempinski Nairobi. We appreciate the positive feedback and are delighted to read about the aspects of your stay that you enjoyed, including the spacious, clean rooms and your experience at our Balcony Bar. I have passed on your compliments to all my colleagues including... More 

Edinburgh, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 18, 2014

This was the first time I have stayed at this hotel and it was first class service from the moment we entered till the moment we left. I feel that although it is on the the expensive side it is well worth the money you pay. Concierge is a pleasure, desk staff are polite and very helpful and the small... More 

Was this review helpful? Yes
ManishNambiar, General Manager at Villa Rosa Kempinski Nairobi, responded to this review

Dear Bob B, Thank you for taking the time to post a review on your recent stay at Villa Rosa Kempinski Nairobi. We appreciate your feedback on your recent stay. I am pleased to read that you had a memorable stay at the hotel, and that you would return to stay with us. My team and I really look forward... More 

Banff
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 16, 2014

This hotel is an oasis in a busy city. The rooms are spacious and elegant. The buffet breakfast in the bright and airy Cafe Villa Rosa is exceptional with a wonderful selection of hot and cold items. We enjoyed drinks on the outdoor patio of the K Lounge, dinner in the Lucca Restaurant & Deli and room service. Although the... More 

Was this review helpful? Yes
ManishNambiar, General Manager at Villa Rosa Kempinski Nairobi, responded to this review

Dear MountainGirlHikes, Thank you so much for taking the time to write a review on Villa Rosa Kempinski Nairobi. My team and I are delighted to read that you enjoyed your stay at the hotel and considered it to be a wonderful introduction to Kenya. We have taken note of the aspects of your stay that you enjoyed including the... More 

1 review
5 of 5 stars Reviewed September 14, 2014

We didn't expect to be wowed but we were. It's amazing from reception we felt really welcomed. Regina made a lovely booking. The best was the service at the Villa Rosso Cafe our lady Nellie anticipated all our needs and made it a memorable stay. Lovely place. Will definitely be back.

Was this review helpful? Yes
ManishNambiar, General Manager at Villa Rosa Kempinski Nairobi, responded to this review

Dear Ken K, Thank you so much for your recent review on Villa Rosa Kempinski Nairobi, we appreciate the time that you have taken to write this. I am delighted to read that you felt very welcome at the hotel from the moment you stepped into the lobby. Glad to also note that you enjoyed Café Villa Rosa, our all... More 

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