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Villa Rosa Kempinski Nairobi

#6 of 129 Hotels in Nairobi
Certificate of Excellence
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Chiromo Road, Nairobi, Kenya
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Villa Rosa Kempinski Nairobi
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233 Reviews from our TripAdvisor Community

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Traveler rating
    157
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    6
    2
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33
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127
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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English first
  • All months
    (233)
  • Mar-May only
    (59)
  • Jun-Aug only
    (61)
  • Sep-Nov only
    (60)
  • Dec-Feb only
    (53)
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Cairo Governorate, Egypt
1 review
5 of 5 stars Reviewed yesterday NEW

Spent 3 nights to attend Business meeting, hotel staff members were very welcoming and always with a smile. exceptional services wherever you are (lobby, room, spa, different restaurants and meeting rooms). Food is good and all of them work to exceed their customers expectations.

Was this review helpful? Yes
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Wow wow wow...there are hotels and then there are 'hotels'.. it is not always about the tangible but rather about the intangible assets, the unsung heroes. It would be unfair to first talk about a building when it is the people that blew me away. Never have l met a people more humble, pleasant, sincere, helpful, genuine, thoughtful...l could go... More 

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Mauritius
1 review
5 of 5 stars Reviewed 2 days ago NEW

This is an hotel that actually cares for its guests. Excellent service and one of the best hotels i have been to date. Has several facilities and i never got bored travelling in solo. The personal is very good at understanding your needs are quite responsive. At least a place you have fast excellent wifi coverage. The food is good... More 

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Vienna, Austria
Level Contributor
93 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I stayed for one week in this hotel. I guess the worst breakfast I had in my life being charged US30!!! Bitter coffee, poor industrial orange juice, pastry and croissant are dry and not eatable to my standards, eggs over cooked, choice of other dishes very limited, skimmed milk for cereals in option (was there the 1st day then no... More 

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Pretoria
Level Contributor
51 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

No doubt one of the best hotels I've stayed at recently. Generally undrestated luxury and great service, those two things stand out for me. The staff was attentive and always friendly, the waiter at the bar even remembered what each one of us (4) had to drink the night before. Rooms are large and well decorated, bathrooms are beautiful, can't... More 

Was this review helpful? Yes 1
ManishNambiar, General Manager at Villa Rosa Kempinski Nairobi, responded to this review

Dear 13Jose13, Thank you for taking the time to write a review on Villa Rosa Kempinski Nairobi. I am pleased to read that you consider the hotel to be one of the best that you have stayed at recently. It’s great to read that service was one of the key aspects of your stay that you were happy with –... More 

Swindon, United Kingdom
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I loved everything about this hotel. The staff were so friendly and helpful. George Nato the Chief Concierge couldn't do enough for us and he helped make our stay extra special. The food was good, my room was spotless and very relaxing. The early morning alarm call was a bit hit and miss I received it 2 out of the... More 

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ManishNambiar, General Manager at Villa Rosa Kempinski Nairobi, responded to this review

Dear Donna B, Thank you for taking the time to write a review on Villa Rosa Kempinski Nairobi. My team and I appreciate your feedback on service, the rooms and food. Great to read that George Nato, our Chief Concierge was able to make your stay extra special. I apologize for the inconvenience caused in regard to the wake up... More 

Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff, especially the front drive valets, were professional and friendly. The room was well-appointed and clean, the spa and massage treatment one of the best I've ever experienced. I arrived from an international flight and left the next morning, but the staff helped get me to the guest room quickly and the spa was so kind as to fit... More 

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ManishNambiar, General Manager at Villa Rosa Kempinski Nairobi, responded to this review

Dear Sadiejo2013, Thank you very much for taking the time to write a review on Villa Rosa Kempinski Nairobi. I am glad to read that you had a wonderful stay at the hotel and enjoyed your experience. We appreciate your comments on the valet parking service, cocktails and bar bites and excellent breakfast buffet. Great to read that you also... More 

Leeds, England, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very secure, clean, polite and reliable hotel. Will definitely stay here again. The rooms are very modern and the breakfast buffet is very good. Only gripe is the price which is steep for Kenya but you get what you pay for! The large gates and security checks offer good reassurance.

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ManishNambiar, General Manager at Villa Rosa Kempinski Nairobi, responded to this review

Dear NickSmut, Thank you for taking the time to write a review on Villa Rosa Kempinski Nairobi. It is a pleasure to read that you would stay with us again and we look forward to your next visit with us. We appreciate you highlighting aspects of your stay that you enjoyed including the modern rooms, breakfast buffet, cleanliness and service.... More 

Johannesburg, South Africa
Level Contributor
187 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A great hotel on the CBD side of Westlands on the main road (Uhuru Highway). The rooms a large and beautifully fitted out - brand new as well. Checking in was fast and friendly and service was generally very good. Breakfasts were not included and at $28 are not inexpensive. A lovely selection though. With breakfast and taxes it came... More 

Was this review helpful? Yes 1
ManishNambiar, General Manager at Villa Rosa Kempinski Nairobi, responded to this review

Dear T-Africa2000, Thank you for taking the time to write a review on Villa Rosa Kempinski Nairobi. I am very pleased to read that you had a very good stay at the hotel and were happy with the check in experience, room, Wi-Fi connectivity, gym, spa and pool area. We do hope that we will have the opportunity to host... More 

Nairobi, Kenya
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Was invitd for a cocktail and was expecting the usual bitings nad limited drinks given at such occassions but to everyone's surprise, Kempinski had five different types of all you can eat buffet and drinks were to your fill. The Hotel is in a class of it's own. The Ambiance is great and the staff are very friendly. This is... More 

Was this review helpful? Yes 1
ManishNambiar, General Manager at Villa Rosa Kempinski Nairobi, responded to this review

Dear NgureTharao, Thank you for taking the time to write a review on Villa Rosa Kempinski Niarobi. I am pleased to read that you had a memorable cocktail experience at the hotel and enjoyed the ambience, service, food and drink. We look forward to the opportunity to host you once again in the near future. Best Regards Manish More 

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Prices are for 1 room, 2 adults
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