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Villa Rosa Kempinski Nairobi

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Chiromo Road, Nairobi, Kenya
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1 room 1 adult
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Villa Rosa Kempinski Nairobi
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338 Reviews from our TripAdvisor Community

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Stockholm
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Spent 6 nights in January 2016 at Villa Rosa. We stayed there when our son Nils was playing tennistournament at The Nairobi Club. Try to get a room on the higher levels ( noisy road in front) overlooking the forest in front of the hotel. Tried all the restaurants at the hotel and the Italian one became our favourit. The... More 

Helpful?
Thank LarssonFamily
ManishNambiar, General Manager at Villa Rosa Kempinski Nairobi, responded to this review

Dear Larsson Family, Thank you for taking the time to write a review on tripadvisor. It’s a pleasure to read that you stayed with us for 6 nights in January whilst your son was playing tennis. We appreciate your review on LUCCA – it is a favorite with many of our guests. I do hope that you also enjoyed the... More 

Nairobi, Kenya
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 days ago NEW

I enjoyed the rice, pasta and roast chicken. The tropical juice very refreshing, plus the greens served made my meal filling and rich. I did not like the room where the business was at, coz right outside was the smoking zone.huh

Helpful?
Thank Mercy G
ManishNambiar, General Manager at Villa Rosa Kempinski Nairobi, responded to this review

Dear Mercy G, Thank you for taking the time to post a review on your dining experience at Café Villa Rosa, and great to read that you enjoyed your lunch. We do hope that you will be back to sample theme nights that we have at Cafe Villa Rosa, which are also very popular. We have seafood night on Friday’s... More 

Modiin, Israel
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Large hotel, highly secured. Spacious rooms fully equipped. in the hostel you will find a number of lounges where you can meet your business partners or friends. Freshly equipped gym, souna. a few restaurants in house.

Helpful?
Thank Daniel G
ManishNambiar, General Manager at Villa Rosa Kempinski Nairobi, responded to this review

Dear Daniel G, Thank you for taking the time to write a review on Villa Rosa Kempinski Nairobi. My team and I are pleased to read that you had a good stay with us and were happy with the spacious rooms, meeting facilities, the gym area and our range of restaurants which are extensive including LUCCA – Italian, 88 –... More 

Dublin
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is fine for a business stop over. I stayed for four nights in January for a work event. The service level of the hotel could definitely be improved. For example, it's very slow in all the restaurants and bars. I had called the week before to book an appointment at a hair salon through the hotel(as I was... More 

Helpful?
1 Thank Dubhessa
ManishNambiar, General Manager at Villa Rosa Kempinski Nairobi, responded to this review

Dear Dubhessa, Thank you for taking the time to write a review on Villa Rosa Kempinski Nairobi. My team and I appreciate you selecting the hotel for your four night stay in January. I have taken note of your feedback on your service experience. My apologies in regard to the Wi – Fi issues that you had at the hotel,... More 

London
Level Contributor
46 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

As part of our journey to Tanzania we had to spend a night in Nairobi. The Kempinski was well located - near to restaurants but also on the way to the airport. Our room was excellent - nice big bed and bathroom, spotlessly clean and they had even given us a cake and roses to celebrate our honeymoon. Staff were... More 

Helpful?
Thank hughandrew
ManishNambiar, General Manager at Villa Rosa Kempinski Nairobi, responded to this review

Dear hughandrew, Thank you for taking the time to write a review on tripadvisor. My team and I appreciate your feedback and thank you for also selecting the hotel for your overnight stay en route Tanzania. I am very pleased to read that you were happy with the cleanliness and comforts of your room and the honeymoon amenities. Thank you... More 

London, United Kingdom
Level Contributor
69 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I spent out wedding night here. The staff were very welcoming and friendly. We got upgraded to the balcony room too :) the room was spacious and nice. They even decorated it and got us wine and complimentary cake. We had dinner at lucca and the Italian cuisine definitely has to be one of the best in... More 

Helpful?
1 Thank Divya P
ManishNambiar, General Manager at Villa Rosa Kempinski Nairobi, responded to this review

Dear Divya P, Thank you so much for taking the time to write a review on tripadvisor. My team and I are very pleased to read that you had an amazing experience with us and we are delighted that you selected the hotel as your preferred choice. Thank you for sharing your review on LUCCA, Chef Pietro, Chef de cuisine... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

While not everyone in Nairobi knew what where Villa Rosa Kempinski was, they all knew where Obama's hotel was. VRK was where Obama stayed when he visited Kenya a few years ago and that's what it's known for now. Villa Rosa is the nicest hotel in Nairobi, possibly all of Kenya. This I believe. While it is a lovely hotel,... More 

Helpful?
2 Thank Lillian P
Bengaluru (Bangalore), India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Genuinely have had better experience of luxury in other cities of the world, or may be they only treat people with a foreign passport with utmost care. The welcome was decent with lovely welcome drink but that was it. I got my luggage in and no one from the reception bothered to offer me a hand also no one was... More 

Helpful?
2 Thank Shwetakujur
ManishNambiar, General Manager at Villa Rosa Kempinski Nairobi, responded to this review

Dear Shwetakujur, Thank you for taking the time to write a review on tripadvisor. I am disappointed to read that you feel that your stay has not been one of the best. I do understand that your room was changed and I do hope that you enjoyed your stay with us thereafter. Our Front Office Manager, Kenneth Mbithi has personally... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed overnight after arriving from the US and left for a flight to Western Kenya the following afternoon. Greeted with a hot towel and a smile. Room was immaculate. Food excellent and staff very accomodating, and gracious to allow a late checkout. Good exercise/ spa facility. Felt that the hotel was well secured as well. I look forward to staying... More 

Helpful?
Thank Stephen M
ManishNambiar, General Manager at Villa Rosa Kempinski Nairobi, responded to this review

Dear Stephen M, Thank you very much for taking the time to write a review on Villa Rosa Kempinski. I am very pleased to read that you had a wonderful stay with us and consider the hotel to be the best in Nairobi. I appreciate your feedback on the check in process, the rooms, quality of food, service, security and... More 

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