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Collingham Gardens Residence & Club

Masai West Road | Box 249, Nairobi 00502, Kenya
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1 room 1 adult
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Collingham Gardens Residence & Club
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22 Reviews from our TripAdvisor Community

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Ponte Vedra Beach, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 26, 2015

I stayed here in December 2014 for several days. My safari company director booked the hotel and pre-paid for my rooms. On the day that I was leaving for home, I was charged $382. When the hotel was later contacted about this, they said that it was "a mistake" and that they had refunded the money to my account. They... More 

Helpful?
3 Thank karenmmoriarty
Sasolburg, South Africa
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed April 15, 2015

Kenyan people are known for their friendliness. The staff of this establishment clearly lives and works to this credo. I stayed here for 5 nights and I didn't see one frown from a staff member the whole time. The staff are well trained, always nearby when needed and I never felt they were intrusive. The size of my room felt... More 

Helpful?
3 Thank Hemachatus
Table View, South Africa
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 22, 2015

I stayed at this hotel on a recent speaking trip to Nairobi. From the moment of arrival to the checkout, the staff went out of their way to make my trip comfortable and memorable. The room I stayed in was well appointed and neatly made up each day. The restaurant food was well presented and nicely prepared although the service... More 

Helpful?
1 Thank artpreston
C_Gachie, Manager at Collingham Gardens Residence & Club, responded to this review

Dear Artpreston, Thank you for your comments especially about the pool area, lawns and reception. I have passed on the breakfast matter to our Food & Beverage Manager and we will review the service levels. Hopefully we will have the opportunity to host you again and get feedback on the service training. Sincerely Catherine More 

Silver Spring, Maryland
Level Contributor
49 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed March 4, 2015 via mobile

... a beautiful oasis in this los and busy city. Beautiful garden, great food, and perfect service. Definitely a great place for workshops and meetings or just to relax from a busy week in town. Funny animals will share the garden with you and make your stay a unique experience.

Helpful?
2 Thank Christoph2708
C_Gachie, Manager at Collingham Gardens Residence & Club, responded to this review

Dear Christoph2708, Thank you for your great comments. We look forward to hosting you again. Best regards The Collingham Team and Bunny and Guinea Fowl family More 

1 review
1 of 5 stars Reviewed March 3, 2015 via mobile

I booked a 7 night stay here and at check-in they told me they were overbooked on my final 4 nights, but would do their best to relocate those arriving rather than relocate me for the final 4 nights, but would let me know in advance either way. On my 4th night at 8PM THEY KNOCK ON MY DOOR AND... More 

Helpful?
Thank Matt0990
C_Gachie, Manager at Collingham Gardens Residence & Club, responded to this review

Dear Matt0990, I must apologise for the inconvenience caused by the unique overbooking situation at the hotel. Our Sales Executive met with you to explain the situation on arrival and communicated the same with the online site through which we had received your booking. However the process of transferring you to the selected hotel in the vicinity does not seem... More 

Nairobi, Kenya
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 8, 2015

First time at the Collingham for a wedding reception. Has great ambiance, with a 'homely' touch. Lovely garden for photography. Service was excellent: Host went to great lengths to ensure that the needs of toddlers as well as the elderly were catered for. The food was a decent buffet with a wide selection. Will definitely be back soon!

Helpful?
1 Thank Kuvochi
C_Gachie, Manager at Collingham Gardens Residence & Club, responded to this review

Dear Kuvochi, We are absolutely delighted you enjoyed your time here at Collingham. We look forward to hosting you again. Best regards Catherine & the Collingham team More 

Kenya
Level Contributor
83 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed October 24, 2014 via mobile

We had a meeting for about a dozen people, lunch in the dining room was excellent, nice soup, imaginative salads and well (not over) cooked choice of meats, fish and veg. Fresh fruit and well presented deserts. The conference room was spacious, bright and comfortable. The break was served in the gardens which are well laid out with a multitude... More 

Helpful?
Thank Andy W
C_Gachie, Manager at Collingham Gardens Residence & Club, responded to this review

Dear Andy_W, Greetings for the Collingham family including Rabbit and Kanga (Guinea Fowl). We are all smiles because of your lovely comments. I hope we will have the pleasure of hosting you and your colleagues again. Karibu tena (Welcome again) Best regards Catherine More 

Usa River
Level Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed September 15, 2014 via mobile

I have stayed at the Collingham once or twice before but oddly I came away slightly underwhelmed; yet this time I really loved the place. Set on just a few acres, it is made up of villas, the best of which is the third or fourth in as it is not cluttered by conference, restaurant or massage/gym facilities. I stayed... More 

Helpful?
Thank copper375
C_Gachie, Manager at Collingham Gardens Residence & Club, responded to this review

Dear Copper375, Thank you for your very nice comments about Collingham. I can assure you that I have now personally actioned the oiling of the squeaking Kitchen door. I hope we will have the pleasure of hosting you again. Best regards Catherine Gachie On behalf of the Collingham team More 

2 reviews
4 of 5 stars Reviewed August 24, 2014 via mobile

A quiet get away in the middle of bustling Nairobi. Lovely and exquisitely designed rooms with a beautiful garden. Secure parking is available although you would be pressed for space if you are the kind of party that loves to travel in their own cars as opposed to pooling. The menu and food though could with a little spark and... More 

Helpful?
Thank Jerry S
C_Gachie, Manager at Collingham Gardens Residence & Club, responded to this review

Dear Geoffrey M, What a lovely description for Collingham - a beautiful oasis of peace. We might consider making this our slogan. Our chef is currently working on tasty additions to our menu and we would like to invite you to sample the new dishes once he is ready to launch them. On the number of car park spaces, we... More 

Nairobi, Nairobi, Kenya
2 reviews
5 of 5 stars Reviewed August 19, 2014

My partner and I booked the hotel for our wedding photo session and first night, as per the hotel offer the honeymoon package. The hotel location is excellent and peaceful and for sanity purposes it was an awesome place to spend our first night as a married couple. We were given heavenly treatment by the staff during the photo session,... More 

Helpful?
Thank Geoffrey M
C_Gachie, Manager at Collingham Gardens Residence & Club, responded to this review

Dear Geoffrey M, Congratulations on your wedding! We are so glad that your bridal party was amazed by our service. At Collingham we all about making your dreams come true. For your escapade booking, email fom@collinghamgardens.co.ke. Congratulations again and best wishes. Cheers Catherine Gachie on behalf of the Collingham team More 

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