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Cold Springs Karen Boutique Hotel

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Marula Lane, off Karen Road | P.O. Box 19684, Nairobi 00202, Kenya
Cold Springs Karen Boutique Hotel
Best prices for: 1 room 1 guest
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Ranked #10 of 178 Nairobi B&B and Inns
A recent review
5 of 5 stars Reviewed February 6, 2015
PerrinBanks Livingstone, Zambia
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10 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Livingstone, Zambia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 6, 2015

Very welcoming and warm management and staff. Spent a week here for work, and it felt like coming home every evening. Highly recommend this to anyone who is looking for a relaxing and comfortable stay while in (Karen) Nairobi.

Was this review helpful? Yes 1
Grace S, MD at Cold Springs Karen Boutique Hotel, responded to this review

Thank you so much for taking the time to review us. it is always a pleasure to have you stay with us. The Management and Staff are pleased that you felt at home with us and look forward to extending our warm hospitality to you once again during your next stay with us. Karibu tena. More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 31, 2014

Stayed here for 2 days.The employees were friendly & professional.The food was awesome.Will definitely return.Mr Duncan was exceptional. The pool was amazing. My wife had our wedding photo shoot there.

Review collected in partnership with this hotel

Was this review helpful? Yes
Grace S, MD at Cold Springs Karen Boutique Hotel, responded to this review

Dear Mark S, thank you for taking the time to review us. It was a real pleasure hosting you on your special day. We look forward to extending our customary warm hospitality to you both in the near future. Congratulations once again. More 

Joburg
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 19, 2014

This is a relaxing and lovely place to be in Nairobi. It's situated in Karen suburbs, South West of the city Centre, away from all the hassles and crazy traffic. Very friendly, accommodating and reliable staff. Grace, the MD went out of her way to make us feel comfortable. We had a surprise birthday party at a short notice and... More 

Was this review helpful? Yes
Grace S, MD at Cold Springs Karen Boutique Hotel, responded to this review

Dear Coolkenya2, the management and staff of Cold Springs would like to thank you for taking the time to review our services. We are pleased to have met your expectations and hope to get yet another opportunity to extend our warm hospitality to you again in future. More 

NYC
Top Contributor
62 reviews 62 reviews
49 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed June 17, 2014

I really enjoyed my three nights at Cold Springs Karen. First off, the staff is amazing. Super friendly and accommodating. They went out of their way to make me feel comfortable and happy. They really catered to me. The grounds are beautiful and private. The pool was super clean and very inviting even though I didn't have the opportunity to... More 

Was this review helpful? Yes 1
Grace S, MD at Cold Springs Karen Boutique Hotel, responded to this review

Thank you so much for taking the time to review Cold Springs - Karen Boutique Hotel. It was a pleasure hosting you. We do hope to extend our warm hospitality to you again should you have any business in the Karen area in future. We value your feedback and shall share it with the team. More 

Essex UK
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 28, 2014

We have stayed here twice now and even though we now live in Kenya we bring our friends and business meeting there. Why? Grace & her staff are so friendly, they just respond to any request with ease & grace.

Was this review helpful? Yes 1
Grace S, MD at Cold Springs Karen Boutique Hotel, responded to this review

It was a real pleasure to have hosted you again. The management and staff feel honored to have had the opportunity to extend our hospitality to you and your friends. Now that you are based in Kenya, please consider Cold Springs - Karen Boutique Hotel as your second home :) More 

Washington Dc, District Of Columbia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 6, 2014

1. 7 Star standard @ 3 star tariff in Nairobi 2. Very hygiene, spacious room, secured place, all amenities available 3. Absolute privacy, calm place 4. Amazing staffs,friendly chef and customized food

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Grace S, MD at Cold Springs Karen Boutique Hotel, responded to this review

Thank you for taking the time to write the review and for the positive comments. It was a pleasure hosting you and we look forward to welcoming you back :) More 

Copenhagen, Denmark
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 16, 2014

We were a group of 6 on safari and stayed 2 times 2 nights in this oasis and enjoyed the food and good service tremendously. It's ideally placed in the Karen area and In short - you'll not regret a stay at this gorgeous place.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Grace S, MD at Cold Springs Karen Boutique Hotel, responded to this review

The Management Staff of Cold Springs - Karen Boutique wish to thank you for choosing to stay with us and for the feedback. We hope to get another opportunity to extend our warm hospitality to you again in future. More 

Dubai, United Arab Emirates
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 26, 2013

Was there for business trip, although it's alittle far from the City, the hotel was amazing, With only 9 rooms, the hotel build with beautiful landscape and each room have it own theme. You can walk around in the morning looking the greenery and landscape - extremely beautiful. Room is clean, cozy and beautiful with all the wood furniture. The... More 

Was this review helpful? Yes 2
Grace S, MD at Cold Springs Karen Boutique Hotel, responded to this review

Thank you for choosing to stay with us and for the feedback. We hope to get another opportunity to extend our warm hospitality to you again in future. More 

Baltimore, Maryland
Contributor
16 reviews 16 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 24, 2013

My husband and I wanted to spend our wedding night in Karen close to where our wedding and evening party was being held instead of driving to another location. We had a horrible experience at the initial place we were supposed to spend then night so our genius wedding planner got this place and we are so glad we got... More 

Was this review helpful? Yes 4
Grace S, MD at Cold Springs Karen Boutique Hotel, responded to this review

We are happy to have had the opportunity to host you. The Management and Staff wold like to thank you for choosing to stay with us and for the feedback. We hope to get another opportunity to extend our warm hospitality to you again in future. More 

Johannesburg, South Africa
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 25, 2013

We had a wonderful and stress free stay at the Cold Springs Hotel. It really was a home away from home. Small boutique style hotel leads itself to very friendly and helpful staff. The rooms were of good size and cleanliness was great. The food both for breakfast and dinner was exceptional. I would recommend this hotel to anyone who... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 9
Grace S, MD at Cold Springs Karen Boutique Hotel, responded to this review

Thank you for choosing to stay with us. We hope to get another opportunity to extend our warm hospitality to you again in future. More 

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