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BEST WESTERN PREMIER Nairobi

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Argwings Kodhek Road | Hurlingham, Nairobi 1939-00606, Kenya
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Best prices for: 1 room 1 guest
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BEST WESTERN PREMIER Nairobi
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BEST WESTERN PREMIER Nairobi
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179 reviews from our community

Traveler rating
    64
    82
    10
    10
    13
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16
33
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for BEST WESTERN PREMIER Nairobi
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Huntington Beach, California
Contributor
19 reviews 19 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 8, 2014

My family and I stayed at the Best Western prior and after our Kenya safari. We were very pleased with the hotel. Rooms were nice, hot showers, and Wifi. We also enjoyed breakfast at the hotel. My son went to the gym and said the attendant was very friendly and helpful. Staff was very attentive. We would definitely recommend this... More 

Was this review helpful? Yes
SamsonA184, Rooms Division Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, Thank you very much for taking your time to post your review online. We value all reviews, whether positive or negative, as they drive us towards our major goal. We have noted the positive comments about your lovely son's experience at our gym. We have already passed on the compliments to the gym instructors. As you have indicated... More 

Gartringen, Germany
2 reviews
4 of 5 stars Reviewed January 5, 2014

Was here for one Night with my wife. We came late (23.00). But we were warmly wellcomed by the staff. We also had friends with us, which were allowed to have a drink on the rooftop bar. Must say great views from there on the nairobi skyline. The room was very clean, hot shower, all electrical things worked. Breakfast was... More 

Was this review helpful? Yes
SamsonA184, Rooms Division Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, Thank you very much for choosing to stay with us. We are very pleased you enjoyed your stay and found our facilities and services worth your money. We also appreciate the time you took to share your experience at our property with the online world. We welcome both positive and negative reviews from our guest as they assist... More 

London, United Kingdom
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 3, 2014

The rooms are lovely and the bar and pool on the seventh floor are a real treat. The restaurant also serves great food! Wonderful service and hospitality. Prices are also very very reasonable. The security issues facing the country are of course in the mind of every visitor to Nairobi - this hotel takes security very seriously which helped put... More 

Was this review helpful? Yes
SamsonA184, Rooms Division Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, Thank you very much for posting your review online about your stay in our property. We are delighted you found our hotel secure and a real worth for your money. Please stay with us again in future. Kind regards, Management More 

Johannesburg, South Africa
Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 31, 2013

We had just spent a week in Diani beach and needed an overnight hotel, saw the hotel advert on the flight magazine, decided we try it out. When we came, the hotel was still under construction, just the finishing touches. The hotel staff did their best to ensure our stay was comfortable regardless of the fact that we were amongst... More 

Was this review helpful? Yes
SamsonA184, Rooms Division Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, Thank you for being among the first guests to stay with us in April 2013 and ensuring you posted it online. The breakfast is superb and the swimming pool a marvel. Please stop by as promised when in Nairobi to enjoy our facilities again. Kind regards, Management More 

Nairobi
Contributor
20 reviews 20 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 29, 2013

The ambiance at the Pablo restaurant is so-so but the restaurant is quite clean with friendly but not-so-efficient service. I called to make a reservation earlier in the day but when we got there, they were surprised to see us and started shifting tables around to accommodate us all! The winner of the best meal was the Swahili grilled fish... More 

Was this review helpful? Yes
SamsonA184, Rooms Division Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, Thank you for visiting our Pablos Restaurant over this festive season. We apologise for the confusion with your restaurant reservation. We could have done this better as we have always done. Your valuable comments on the butter chicken as well as nan have been very well noted and the chef alerted as well. We expect an immediate improvement... More 

Turku, Finland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 29, 2013 via mobile

This hotel is A good place to recharge your batteries while exploring Kenya. It worked for us perfectly. We spent one week in Malindi, which accomodation was really African (which is ok too). Then we spent one night in Best Western Nairobi and went to A safaritrip for 4 days. Then we came back to Best Western for two nigths... More 

Was this review helpful? Yes 1
SamsonA184, Rooms Division Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, We are delighted you chose to stay with us on two occassions during your recent trips in Nairobi. Thank you very much for posting your experience online. As you noted, we are an excellent choice for a business trip too. Please stay with us again when you visit Nairobi. Kind regards, Management More 

Mumbai (Bombay), India
Top Contributor
104 reviews 104 reviews
48 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed December 25, 2013

When I recall my last stay in nairobi, I only recollected the following: 1. good hotel staff, 2. very courteous & helpful. 3. Excellent food, great bar & real good breakfast spread. 4. This definitely would be one of well maintained properties. rooms are well maintained I m unable to recall negatives & in fact came back to stay back... More 

Was this review helpful? Yes 1
SamsonA184, Rooms Division Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, Thank you very much for choosing to stay with us on two occassions as well as posting your review online. We are glad you enjoyed your stay. Your comment on the prices is well noted but is well compensated with very good customer service to ensure all our guests get real value for money. On your return to... More 

Halmstad, Sweden
Top Contributor
58 reviews 58 reviews
45 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed December 13, 2013

I stayed at this hotel two nights by myself since I was waiting for my travel companions to arrive. I arrived very early in the morning and my room was not ready. However, I was shown to the gym by a very friendly man. There I got everything I needed and when I was done my room was ready. The... More 

Was this review helpful? Yes 1
SamsonA184, Rooms Division Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, Thank you very much for choosing to stay with us during your recent visit to Nairobi. We are grateful you took your precious time to share with the online world your experience. It is satisfying to note that you had a fulfilling stay with us and we would like to invite you to visit us again when in... More 

Bangkok, Thailand
2 reviews
5 of 5 stars Reviewed December 13, 2013

I was in Nairobi for work with 2 co-workers for 1 week. The amenities and ambiance were great but the staff were exceptional. They remembered each of us, our room numbers and our complicated schedules. When my co-worker checked out and forgot her very important workbook they brought it to my room! The staff in the restaurants and gym were... More 

Was this review helpful? Yes
SamsonA184, Rooms Division Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, We are delighted you stayed with us and got very good value for your money. Thank you very much for staying with us and for sharing your experience with the rest of the online world. Please visit us again with your co-workers whenever in this part of the world. Kind regards, Management More 

Hanover, New Hampshire
Contributor
20 reviews 20 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 8, 2013

We stayed at this hotel for two nights after our safari. Pros -Apple at check-in is a nice touch -Good hot water -Very comfortable room and bathroom -Very clean -Breakfast (included) was great, with free cappuccino -Very good security Cons -It was very hard to get the internet working (though once we got it working, it was fine) -Hair dryer... More 

Was this review helpful? Yes
SamsonA184, Rooms Division Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, Thank you for sharing your experience of staying with us with the online world. We value your comments as they point out areas where we need to make improvements. We have noted these areas and will address them adequately. Please stay with us again when in this part of the world. Thank you. Management More 

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