We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PREMIER Nairobi

4.0 of 5 Argwings Kodhek Road | Hurlingham, Nairobi 1939-00606, Kenya
Hotel website
Hotel deals
Offers & Announcements
Internet Special
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
BEST WESTERN PREMIER Nairobi
Professional photos View all
Browse nearby
BEST WESTERN PREMIER Nairobi
Write a Review

150 reviews from our community

Traveler rating
    60
    66
    7
    7
    10
See reviews for
14
30
12
66
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (150)
  • Mar-May only
    (27)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (56)
  • Dec-Feb only
    (32)
All months
There are newer reviews for BEST WESTERN PREMIER Nairobi
See the most recent reviews
Mumbai (Bombay), India
Top Contributor
83 reviews 83 reviews
44 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 25, 2013

When I recall my last stay in nairobi, I only recollected the following: 1. good hotel staff, 2. very courteous & helpful. 3. Excellent food, great bar & real good breakfast spread. 4. This definitely would be one of well maintained properties. rooms are well maintained I m unable to recall negatives & in fact came back to stay back... More 

Was this review helpful? Yes 1
SamsonA184, Rooms Division Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, Thank you very much for choosing to stay with us on two occassions as well as posting your review online. We are glad you enjoyed your stay. Your comment on the prices is well noted but is well compensated with very good customer service to ensure all our guests get real value for money. On your return to... More 

Halmstad, Sweden
Top Contributor
52 reviews 52 reviews
41 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed December 13, 2013

I stayed at this hotel two nights by myself since I was waiting for my travel companions to arrive. I arrived very early in the morning and my room was not ready. However, I was shown to the gym by a very friendly man. There I got everything I needed and when I was done my room was ready. The... More 

Was this review helpful? Yes 1
SamsonA184, Rooms Division Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, Thank you very much for choosing to stay with us during your recent visit to Nairobi. We are grateful you took your precious time to share with the online world your experience. It is satisfying to note that you had a fulfilling stay with us and we would like to invite you to visit us again when in... More 

Bangkok, Thailand
2 reviews
5 of 5 stars Reviewed December 13, 2013

I was in Nairobi for work with 2 co-workers for 1 week. The amenities and ambiance were great but the staff were exceptional. They remembered each of us, our room numbers and our complicated schedules. When my co-worker checked out and forgot her very important workbook they brought it to my room! The staff in the restaurants and gym were... More 

Was this review helpful? Yes
SamsonA184, Rooms Division Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, We are delighted you stayed with us and got very good value for your money. Thank you very much for staying with us and for sharing your experience with the rest of the online world. Please visit us again with your co-workers whenever in this part of the world. Kind regards, Management More 

Hanover, New Hampshire
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 8, 2013

We stayed at this hotel for two nights after our safari. Pros -Apple at check-in is a nice touch -Good hot water -Very comfortable room and bathroom -Very clean -Breakfast (included) was great, with free cappuccino -Very good security Cons -It was very hard to get the internet working (though once we got it working, it was fine) -Hair dryer... More 

Was this review helpful? Yes
SamsonA184, Rooms Division Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, Thank you for sharing your experience of staying with us with the online world. We value your comments as they point out areas where we need to make improvements. We have noted these areas and will address them adequately. Please stay with us again when in this part of the world. Thank you. Management More 

Mauritius
Top Contributor
190 reviews 190 reviews
68 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed December 6, 2013

Stayed here for one night on a quick Business Trip. The hotel works for the business traveller and has just about all you need and it all works. The breakfast was ok and accommodated our various meetings with parties from outside of the hotel. The staff are warm and friendly and the hotel all in all I can recommend it... More 

Was this review helpful? Yes
SamsonA184, Rooms Division Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, We appreciate your comments posted on TripAdvisor. We value then greatly as they make us ensure we give our guests value for money. Please stay with us again in future. Thank you. Kind regards, Management More 

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 25, 2013

Stayed here for business for 3 nights and it was a really great hotel. Clean, comfortable, SECURE!! and staff where really customer focussed. I thought it was expensive (work paid) but in the scheme of Nairobi I think it was reasonable price that you pay for this level of service and security. Didnt love the buffett breakfast but the room... More 

Was this review helpful? Yes 3
SamsonA184, Rooms Division Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear GUest, Thank you very much for sharing with the online world your experience after staying with us. We value your comments and more so those that make us strive to improve our services and product. Please stay with us again in future. Kind regards, Management More 

Bingley, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 25, 2013

We used this hotel as a stop over when arriving in Nairobi and at the end of our three week stay in kenya before leaving for the airport.. The rooms are spacious comfortable and well appointed. We didn't have time to try the bar, restaurant or swimming pool but the room service food was good although the service was rather... More 

Was this review helpful? Yes 2
SamsonA184, Rooms Division Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, Thank you for choosing to stay with us and posting your review online. We have noted the issue you have raised with the rooms service and will surely work on improving the speed. Thank you once more and please stay with us again when in Nairobi. Kind regards, Management More 

Moscow, Russia
Top Contributor
91 reviews 91 reviews
32 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed November 24, 2013

Brand new hotel with excellent downtown view from rooftop, good restaurant, great rooms and for affordable price! Try mashroms cream-soup! We were in promo period when hotel just opened and price was 150$, and it was the best offer!

Was this review helpful? Yes 3
SamsonA184, Rooms Division Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, We are delighted you visited us just when we opened. Yes, we have improved on our standards all round and request you visit us again. Thank you for sharing your experience with the online world. Kind regards, Management More 

Zurich, Switzerland
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 13, 2013

The Best Western Premier in Nairobi provided a fantastic setting for my first trip to Nairobi. The hotel combines business class convenience with a cool, hip feel that makes you forget that you are actually on a business trip. The staff was extremely knowledgeable and very friendly, which is a warm welcome whenever you are in a foreign country. I... More 

Was this review helpful? Yes 3
SamsonA184, Rooms Division Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Steve, Thank you for staying with us in November 2013. We are delighted that you enjoyed your stay. Yes, we have very competent and well trained staff who ensure all the intricate needs of our guests are well taken care of. As promised please recommend us to your contacts. Also remember to book your next stay with us when... More 

Nairobi
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 8, 2013

I had last minutes plans to take my fiancé and a couple of friends( 20) out tonight 8/11/2013) I had been to most of the hotels in town and wanted something nice and new. I found out about about the ciroq lounge at best western online. it came with high recommendations. I have never been there before and did not... More 

Was this review helpful? Yes 6
SamsonA184, Rooms Division Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, Thank you for expressing your displeasure with the way you were treated by one of our members of staff. The management would like to apologise for this. As discussed on phone and also through emails we request that you visit us again and get in touch with the management. The member of staff mentioned sent you a written... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN PREMIER Nairobi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PREMIER Nairobi

Address: Argwings Kodhek Road | Hurlingham, Nairobi 1939-00606, Kenya
Phone Number:
Location: Kenya > Nairobi > Upper Hill Estate
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PREMIER Nairobi 4*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Cheap Tickets, Orbitz, Expedia, Travelocity, TripOnline SA, Despegar.com and Odigeo so you can book your BEST WESTERN PREMIER Nairobi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#13 Family Hotel in Nairobi
#15 Luxury Hotel in Nairobi
#15 Business Hotel in Nairobi

133 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (37)
Viewed
Business center/function rooms (1)
Viewed
Dining (8)
Viewed
Room/suite (7)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (6)
Viewed
Bathroom (2)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (97)
Viewed
Room/suite (40)
Viewed
Hotel & grounds (18)
Viewed
Dining (24)
Viewed
Business center/function rooms (4)
Viewed
Bathroom (2)
Viewed
Pool/beach area (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay